Error And Maintenance Messages - Oce VL3200x User Manual

Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
Error Message
Access Error
Cartridge Error
Change Drum
Check Original
Comm.Error
Connection Fail
Cooling Down
Wait for a while
Cover is Open
Cause
The device is removed from the
USB direct interface while the
data is processing.
The toner cartridge is not installed
properly.
The drum unit is the end of its life. Replace the drum unit.
The drum unit counter was not
reset when a new drum was
installed.
The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
Poor telephone line quality
caused a communication error.
You tried to poll a fax machine
that is not in Polled Waiting mode.
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
The front cover is not closed
completely.
Troubleshooting and routine maintenance
Action
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Pull out the drum unit and put it back into the
drum unit again.
(See Replacing the drum unit on page 158.)
1 Open the front cover, and then press
Clear/Back.
2 Press 1 to reset.
See Document jams on page 139 or Using
the automatic document feeder (ADF)
on page 21.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Check the other fax machine's polling setup.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
is not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.
If the fan is not spinning disconnect the
machine from the power for several minutes,
then reconnect it. (The machine can be
turned off for approximately 60 hours without
losing faxes stored in the memory. See
Transferring your faxes or Fax Journal report
on page 138.)
Close the front cover of the machine.
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