Scanning Difficulties; Software Difficulties - Oce VL3200x User Manual

Printing difficulties (continued)
Difficulties
The machine does not print on
both sides of the paper even
though the printer driver setting is
Duplex.
The machine is not printing or has
stopped printing and the machine's
status LED is yellow.

Scanning difficulties

Difficulties
TWAIN errors appear while
scanning.
OCR does not work.
Network scanning does not work.

Software difficulties

Difficulties
Cannot install software or print.
Cannot perform '2 in 1' or '4 in 1'
printing.
The machine does not print from
® ®
Adobe Illustrator .
Suggestions
Check the paper size setting in the printer driver. You need to choose A4, Letter,
Legal or Folio [16 to 28 lb (60 to 105 g/m
Press Job Cancel.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Suggestions
Make sure that the Océ TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the
TW-Oce VL3200x.
Try increasing the scanning resolution.
See Network difficulties on page 122.
Suggestions
Run the Repair Multi-Function Suite program. This program will repair and
reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User's
Guide.)
Troubleshooting and routine maintenance
2
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