Intermec MobileLAN access WA21 System Manual page 208

Chapter 8 – Managing, Troubleshooting, and Upgrading Access Points
194
General Troubleshooting (continued)
Problem/Question
You cannot originate an IP
tunnel to an access point
on a remote IP subnet.
You need to verify the
static WEP keys.
The filters are not filtering
properly.
You need to confirm which
master radio a WAP is
connected to.
The throughput seems
slow.
The radio coverage is less
than you expected it to be.
Possible Solution/Answer
1. Verify that the IP Router (Gateway) address is correct.
2. Verify that the access points on the ends of the tunnel
have the same LAN ID.
3. On the root access point verify that the IP address of
the access point at the endpoint of the IP tunnel
appears in the IP Addresses list.
You cannot verify the WEP keys. The keys are encrypted
after you enter them and are never displayed again. You
may need to reconfigure your access points and end
devices to reset the WEP keys.
Check all of your filter settings. Conflicts may exist
between the various filters.
To verify that a WAP is communicating with a particular
radio, view the AP Connections screen for the access
point. Click Maintenance, and then click AP Connections.
•
Verify that your antennas are well placed and that
metal or other obstacles do not block them.
•
You may want to add a second access point and
implement roaming if you move the antenna closer to
the device and throughput increases.
•
You may be able to set filters to eliminate Ethernet
traffic on the wireless network. For more information
about filters, see "Configuring IP Tunnel Filters" in
Chapter 5.
Verify that the antennas or antenna cables are plugged into
the correct connectors by reading the label on the access
point. The connectors for the WA21 and WA22 are
different than the ones for the 2100 and the 2101.
MobileLAN access System Manual