Kyocera TASKalfa 3551ci Operation Manual page 490

Troubleshooting > Troubleshooting
Error
Code
2010 Failed to connect to the Printing
System.
2020
Check the connection to the
Printing System.
> Both machine and machine
interface board
> Firmware versions installed on
the machine and Printing System
3000 Failed to connect to the Printing
System.
Check the connection to the
Printing System.
> Network settings
> Both machine and Printing
System
Message
—
—
Checkpoints
10-38
Corrective Actions
Make a note of the error code
displayed on the touch panel.
Call service.
Turn the main power switch off
and on.
If the error exists, Printing
System failure has occurred.
Make a note of the error code
displayed on the touch panel.
Call service.