We cannot be held liable for any problems arising from the use of this product, regardless of the information herein. Regarding Trademarks KYOCERA Net Viewer is a trademark of KYOCERA Document Solutions Inc. Microsoft®, Windows®, and Internet Explorer are registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
Exporting a List to a File ........................ 2-6 Exporting Device Information to a File ................... 2-6 Resizing the View Areas ....................... 2-7 Refresh ............................2-7 Folder Reports ..........................2-7 Creating and Exporting a Folder Report .................. 2-7 Searches ............................2-8 Searching ..........................2-8 KYOCERA Net Viewer 5.3...
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Advanced Searching ....................... 2-8 Chapter 3 Device Device Properties .......................... 3-1 Displaying Device Properties ....................3-1 Displaying Device Home Page ...................... 3-2 Administrator Login ........................3-2 Address Book ..........................3-2 Adding Contacts ........................3-3 Adding Groups ........................3-3 Adding a Contact to a Group ....................3-3 Deleting Contacts and Groups ....................
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Allowing a Remote Administration Exception ................5-3 Installing Printer Drivers in Host View ..................5-4 Upgrading Printer Drivers in Host View ................... 5-4 Uninstalling Printer Drivers in Host View ................. 5-5 Installing Additional Drivers ..................... 5-5 KYOCERA Net Viewer 5.3...
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Viewing a List of Printer Drivers ....................5-6 Viewing a List of Print Queues ...................... 5-6 Selecting Host Login Settings ....................... 5-6 Selecting Domain Administrator Login Settings ................5-7 Exporting Host Information to a File ....................5-7 Configuring Printer Settings ......................5-7 Available Printer Settings Options ....................
If you just installed the application, and it is the first time you are starting it, the Select a KYOCERA Net Viewer Workspace dialog box appears. Proceed to step 4. If you do not have administrator rights, the network administrator must set up a user login password for you.
Quick Start Device Discovery Discovery is a process that checks networks for printing devices. If new devices are found, then the application updates its database with information about the device. This process can be performed manually for single or multiple devices, or it can be scheduled to run automatically according to a set schedule.
This process can be performed manually for single or multiple hosts, or it can be scheduled to run automatically according to a set schedule. It is also possible to exclude hosts from being discovered. KYOCERA Net Viewer 5.3...
Quick Start Activating Host Services For the application to discover hosts, Windows Management Instrumentation (WMI) and Remote Procedure Call (RPC) services must be active on the host and target computers. Installing Certificates for Signed Drivers For Windows Vista and later, digital signatures are required for hardware- related drivers.
(.CSV or .TXT). To remove an IP address or host name from the Selected targets list, select the IP address and click Remove. Click Next to select a discovery schedule and confirm discovery settings. KYOCERA Net Viewer 5.3...
Quick Start Automatic Host Discovery You can set up a regular schedule for performing the discovery process. If hosts are frequently added to or removed from the network, performing discovery on a regular basis keeps the host database up to date. Scheduling Automatic Host Discovery You can set a schedule for host discovery.
Identifying Status Icons In the device or host list view, status icons provide quick information about the condition of each device. Click the triangle icon to expand the row and see a description of the condition. KYOCERA Net Viewer 5.3...
Quick Start Customizing List Views You can arrange the information in a device, account, or host list view saved under My Views. You can update changes to My Views by clicking Update view in the toolbar. Changes made to Default Views are not saved after you leave the view.
Displays support for various device capabilities, such as color or black & white, print speed, duplex, total memory, HDD/SSD (storage device), scan, FAX, staple, punch, address book, document box, user list, and job log. Counter view KYOCERA Net Viewer 5.3...
View Management Displays the device counters for total printed pages, copier printed pages, printer printed pages, FAX/i-FAX printed pages, black & white printed pages, single color printed pages, full color printed pages, total scanned pages, copier scanned pages, FAX scanned pages, and other scanned pages. Firmware view Displays firmware information, including system firmware, engine firmware, scanner firmware, FAX firmware (Ports 1 and 2), panel firmware, and NIC...
In My Views, click to highlight the folder or view you want to rename. In the Edit menu, click Rename. Type the new name, up to 64 characters, replacing the old name in the text box. To save the new name, click outside the text box, or press Enter. KYOCERA Net Viewer 5.3...
View Management Removing a Device, Account, or Host from View You can remove a device, account, or host so that it does not appear in a custom view. This does not delete the item from the database. In My Views, select a manual view. In the list view, select a device, an account, or a host to be removed from view.
Accounting devices view, Accounts view Host Host view, Host driver view, Host queue view Once created, you can name and modify the manual view as desired. Advanced Search is unavailable for a manual view. A device or account can be KYOCERA Net Viewer 5.3...
View Management added to a manual view by selecting it in another view and dragging it to the manual view. Adding a Manual View Using Selection You can create and save a custom view of selected devices, accounts, or hosts. With any view displayed, select one or more devices, accounts, or hosts from the list or map.
In the Accounts Folder Report or Accounting Devices Folder Report dialog box, select one or more accounts or devices to include in the report. Click Export. In the Export View to CSV/XML dialog box, select the format type, name the report, and click Save. KYOCERA Net Viewer 5.3...
View Management Searches Two types of searches are available for finding devices, accounts, or hosts with particular characteristics. Search finds data in the currently displayed view. Entries are not saved when you move from view to view. Advanced Search finds all devices, accounts, or hosts in the database for the values selected in the search dialog box.
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Type or select a value in the box. Click OK. The application searches through all devices, accounts, or hosts and displays those that match the selected criteria. In Map view, the search result devices appear in their saved position in the office map. KYOCERA Net Viewer 5.3...
3 Device The Device menu is used for finding devices and managing device settings. Device Properties The Properties dialog box displays settings and status information about the selected device. To open device properties, select a device, and click the Properties icon. Settings may differ depending on your selected device. The settings can include: Basic device settings This area shows the Display name, Model, Status, IP address, Host...
Network FAX. E-mail FTP (File Transfer Protocol) SMB (Server Message Block) Internet FAX You can create One Touch keys to let you access address book entries by pressing one key on the printing system's operation panel. KYOCERA Net Viewer 5.3...
Device Adding Contacts You can add individuals to the address book stored on a device. In any Device view, select a device. In the Device menu, click Address book. In the Address Book dialog box, click Add contact. In the Contact Settings dialog box, type the name of the contact in the Name text box.
In the Device menu, click Address book. In the Address Book dialog box, click Show One Touch keys, and then click Add One Touch key. In the Add One Touch Key dialog box, select settings: Key name KYOCERA Net Viewer 5.3...
Device Type a name, to a maximum of 24 characters. Number Select a number, to a maximum of 1000 (the maximum number varies by model), or select Auto to choose the next available number. Destination Click Add destination. In the One Touch Key Destination dialog box, select a contact or group.
Search text box. You can also search for furigana, if applicable. To clear the search results and display the entire address book again, click the Clear search icon in the toolbar. KYOCERA Net Viewer 5.3...
Device Device View Printer Installation The printer driver software provides settings to customize output from your device. You can install printer drivers from the Device menu. Once installed, drivers can be upgraded or uninstalled. Installing Printer Drivers in Device View You can use the Driver Installation wizard to install printer drivers.
You can add users to the user list located on the device. The Device User List can be used to control which users are able to operate or access the device. In any Device view, select a device. In the Device menu, click Users. KYOCERA Net Viewer 5.3...
Device In the Users dialog box, click Add user. Type information about the user in the dialog box. Click Select to choose from available account IDs. Select Allow administrator access to give the user permission to change device settings. If the check box is cleared, the user only has user access. Click Advanced to select additional options.
Searching the Simple Login Key List You can search the Simple Login Keys dialog box by Simple Login key number or Simple Login key name. In any Device view, select a device. In the Device menu, click Users. KYOCERA Net Viewer 5.3 3-10...
Device In the Users dialog box, choose an option from the Searchable fields list and type the text you want to find in the Search text box. To clear the search results and display the entire list again, click the Clear search icon in the toolbar.
Click Yes in the confirmation dialog box to print. Printing a Stored Job List You can print a list of Temporary or Permanent jobs stored on the hard disk. In any Device view, select a device. In the Device menu, click Stored jobs. KYOCERA Net Viewer 5.3 3-12...
Device In the Stored Jobs dialog box, click Print and select Print temporary job list or Print permanent job list. Deleting Stored Jobs You can delete one or more Temporary or Permanent print jobs from hard disk memory. In any Device view, select a device. In the Device menu, click Stored jobs.
Select this option to permanently remove a document from the box after it is printed. Adding a Document Box You can create a new document box on the storage device. A maximum of 1000 document boxes is supported. KYOCERA Net Viewer 5.3 3-14...
Device In any Device view, select a device. In the Device menu, click Document box. In the Document Box dialog box, click Add box. In the Add Box dialog box, type the Name for the new box. Note: The default box type is Custom box. Some devices also support a FAX box or Subaddress box for receiving faxes.
To clear the search results and display the entire list again, click the Clear search icon in the toolbar. Moving Documents Between Document Boxes You can drag documents between document boxes on the same device. KYOCERA Net Viewer 5.3 3-16...
Device In any Device view, select a device. In the Device menu, click Document box. In the Document Box dialog box, under Custom box, select the document box containing the file to move. Select one or more files, and move them by dragging from the list view to the destination document box under Custom box.
Click Password, then enter the old and new passwords, and reenter the new password. To remove the password, leave the New password and Confirm new password boxes blank. Delete all virtual mailboxes Click Delete all, then click Yes to confirm. KYOCERA Net Viewer 5.3 3-18...
Device Click OK in the Advanced dialog box. Click Close in the Virtual Mailbox dialog box. Adding a New Virtual Mailbox You can create a new virtual mailbox on the hard disk. A maximum of 255 virtual mailboxes is supported. Select a device.
This sets the authentication settings of the selected device, such as user login and LDAP settings, and permitting jobs with unknown IDs. Only one device may be selected at a time. Settings vary by model. KYOCERA Net Viewer 5.3 3-20...
Device Network groups This manages certain user access properties for an entire group of devices. TCP/IP Send Data This sends data directly to the interface of one or more selected devices. Authentication Settings Authentication Settings provides a convenient way for administrators to manage user authentication and network user properties.
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ID card authentication kit is activated. Support for this feature varies by model. In any Device view, select a device. In the Device menu, click Advanced > Authentication settings. If authentication is required, enter login and password information. KYOCERA Net Viewer 5.3 3-22...
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Device In the Authentication Settings dialog box, under ID card login settings, select the Allow keyboard login check box to enable keyboard login. Clear the check box to disable this feature. If Allow keyboard login is selected, you can select the Password login check box to require a password.
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After making your changes, click OK to save all your changes. The new group is added to the group list for the selected device, or your edits are saved to the existing group. KYOCERA Net Viewer 5.3 3-24...
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Device You can delete a network group by selecting it in the list and clicking Delete group. The group named Other is used by the application and cannot be deleted. Setting Group Authorization Group authorization means all users can operate within permissions set for the group.
Activate without a license key Activate the application without a license key. Use the following license key Select a device, and then type the 20-digit license key, separated by a hyphen for each 4 digits. KYOCERA Net Viewer 5.3 3-26...
Device Import license keys Browse to find a valid license key file (.CSV) for your device, and click Open. If the application is not being activated during this installation, the Apply license keys page does not appear. Click Next. On the Confirmation page, review your settings. Click Finish to install the application.
If an application was installed on one device without starting the application, you can activate it using the Applications dialog box. In any Device view, select a device. In the Device menu, click Applications. In the Applications dialog box, select the application and click Activate. KYOCERA Net Viewer 5.3 3-28...
Device In the License Key Settings dialog box, select a license key option: Activate without a license key Activate the application without a license key. Use the following license key Select a device, and then type the 20-digit license key, separated by a hyphen for each 4 digits.
In the Account menu, click New account. In the New Account dialog box, type an Account ID up to 8 digits and a Name up to 32 characters. If applicable, type furigana up to 32 characters. Click OK. KYOCERA Net Viewer 5.3...
Account Account Properties The Account Properties dialog box contains information about counters and usage restrictions for an account. The device must be managed before the properties can be displayed. To view the dialog box, click Account > View accounts on this device, and then select Account properties. General ID number and name of the account (and furigana, if applicable).
Counters Exports device counter information. Information Exports device accounting information. In the Export dialog box, type or select a file path. Depending on the file type, the file must have an extension of .CSV or .XML. KYOCERA Net Viewer 5.3...
Account Name and save the file. Counter Reports Counter reports provide detailed counter information about devices in the current view. Counter reports require Mail settings be set in Edit > Options. Reports can be sent to multiple recipients and scheduled for a specified time and day.
TCP port 25 must be available and not blocked by a firewall or virus scanner. The sender’s e-mail must be specified in Edit > Options > Mail settings. If it is not, the Send e-mail to option in Notification Settings is unavailable. KYOCERA Net Viewer 5.3...
Account Setting an Accounting Notification You can select devices from the account list for displaying alerts about printing device activity. The Notification Settings dialog box provides the alert option for the selected devices. In Accounting devices view, select a managed device. In the Device menu, click Notification settings.
You can cancel the job, or issue a warning, for the following errors: Cancel job on illegal account error Cancel job on exceeded counter limit From each of the lists, select Subsequently, Immediately, or Alert only. KYOCERA Net Viewer 5.3...
Account If you are finished selecting Error handling options, you can select other options in the dialog box, or you can save all your selections by clicking OK. If you do not want to save any of your selections, click Cancel. Setting Permit Processing and Copy Counter You can permit or prohibit processing jobs without an account ID.
Account ID 1, Account name 1, Account subname 1, Print (total)… Account ID 2, Account name 2, Account subname 2, Print (total)… An example of the data format for the .CSV file is: 1, Account1a, Account1b, 1(500) KYOCERA Net Viewer 5.3...
Account 2, Account2a, Account2b, 1(500) In this example, 1 and 2 are the account IDs, Account1a and Account2a are the account names, Account1b and Account2b are the account subnames, and 1(500) are the usage restriction applied to print counters. (A value of 0 indicates you can print without restrictions, 1(500) indicates you can print 500 pages, and 2 indicates there is no printing allowed for that account.) Click Open, and then click Next.
You can export a device’s accounting information to a .CSV or .XML file. In My Views or Default Views, select an account or a device that supports accounting: Accounts view: select the desired account Accounting devices view: select a managed device KYOCERA Net Viewer 5.3 4-11...
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Account Depending on the selection in step 1, in the Account menu, select View devices for this account or View accounts on this device. Select one or more devices or accounts. In the toolbar, click Export > Information. Select .CSV or .XML as the file type. Name and save the file.
Click Finish to create the new queue. You can create an export file by clicking Export, or click OK to close the dialog box. You can remove a queue by selecting it from the list and clicking Delete queue. KYOCERA Net Viewer 5.3...
Host Common Settings Options When creating a new queue or installing a printer, you can apply some settings to all selected printer models by using the Common Settings feature. This is for printing system drivers only. On the Printer settings page of the Create Queue wizard, click Common settings, and select available options: Under Factory Default, select Yes or No.
In the Local Group Policy Editor, click Computer Configuration > Administrative Templates > Network > Network Connections > Windows Firewall. If the computer is on the domain, double-click Domain Profile. If the computer is not on the domain, double-click Standard Profile. KYOCERA Net Viewer 5.3...
Host Double-click Windows Firewall: Allow inbound remote administration exception. Select Enabled to allow remote administration for the computer. Click OK. Installing Printer Drivers in Host View You can use the Driver Installation wizard to install printer drivers. In Host view, select one or more host computers. In the Host menu, click Install driver.
This is for printing system drivers only. In Host queue view, select one or more queues. Right-click on the queue or queues, and in the menu, click Install additional driver. In the Additional Driver Installation wizard, click Have disk. KYOCERA Net Viewer 5.3...
Host Browse for a 32-bit or 64-bit .INF file for the printer model, and then click OK. Click Next. On the Confirm settings page, review your selections. Click Finish. You can click Export to create and save an installation log file (.TXT).
Click Next. Click on the available options under each selected driver to change the settings. When finished making your changes, click Next. On the Confirm settings page, review your selections. KYOCERA Net Viewer 5.3...
Host Click Finish to begin the configuration process. When configuration is finished, you can click Export to save a configuration log file (.TXT). Click OK. Available Printer Settings Options You can modify the settings of the installed printer driver. Available options include: Administrator Settings Login User Name List...
Communication timeout (seconds) The number of seconds the application tries to establish a connection with the device. SNMP communication retries The number of retries to establish communication with the device after a communication failure. Command Center administrator password KYOCERA Net Viewer 5.3...
Communication Settings Type a password to a maximum of 32 characters. Use SNMPv1/v2 Type the Read community name for the device that will be used in requesting information. Type the Write community name for the device to be used for changing its configuration. The Read community and Write community are sent with all SNMP receive and send requests, and must match the community values on the device.
The available range is between 1 and 10000 minutes. Toner level polling Gathers information about the current level of toner in the device. The available range is between 1 and 10000 minutes. KYOCERA Net Viewer 5.3...
7 Multi-Set With Multi-Set, you can send configuration parameters to multiple devices simultaneously. Quick Mode With this mode, you can copy settings to one or more device groups. Certain default settings are automatically applied when you use this mode. In any Device view, select one or more devices. In the Device menu, click Advanced >...
On the Source Device page, click on one device from the list and then click Next. On the Confirmation page, you can see a list of your settings. Click Edit settings to open a dialog box to make changes to the settings, if needed. KYOCERA Net Viewer 5.3...
Multi-Set Click Save to file if you want to save your settings to a file. The settings are saved to a file in .CSV, .XML or .ZIP format. If you select more than one setting, this file is saved as a .ZIP file. Note: Multi-Set Template (.ZIP) files consist of XML files generated by this application only.
.CSV, .XML or .ZIP format. If you select more than one setting, this file is saved as a .ZIP file. Note: Multi-Set Template (.ZIP) files consist of XML files generated by this application only. KYOCERA Net Viewer 5.3...
Multi-Set Click Back to make any changes. Note: Address book can be saved as a .CSV file. Click Finish. If the device must be restarted to save the settings, a message appears. Click OK to close. If the process completes successfully, the new properties or settings are copied to the destination device.
A maximum of five devices can be processed at a time. In any Device view, select one or more devices. In the Device menu, click Advanced > Upgrade firmware. On the Warning page, select the check box to acknowledge and accept risk. Click Next. KYOCERA Net Viewer 5.3...
Firmware Upgrade On the Select Firmware page, type the path for the firmware file, or click Browse to find a valid firmware file and click Open. Click Next. Note: Firmware files are not provided with this application. Consult your dealer. On the Confirm your selections page: If the firmware file cannot be validated, click Back and select another firmware file.
In the File menu, click Open workspace. In the Browse For Folder dialog box, go to the location of an existing workspace and click that workspace folder. Click OK. The current workspace is saved and closed before opening the selected workspace. KYOCERA Net Viewer 5.3...
Workspaces Import and Export Workspaces A workspace is a collection of files including device and UI information. You can bring in a workspace from a different version of the application or from another user. The file extension of a workspace imported from version 4.x is .KV3. The file extension of a workspace imported from version 5 or later is .KVX.
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Workspaces Select the desired workspace from the list. If another workspace is already open, the application automatically saves and closes it before opening the selected workspace. KYOCERA Net Viewer 5.3...
10 Options You can choose settings for certain system authentication and communications options, set or change a local password for users who do not have administrator rights on a computer, and configure the application to send e-mail notifications to users about certain device conditions. You can set default device or account polling settings for new devices and choose settings for the trap server, the SNMP trap packet receiver that runs in the application.
The trap server is the SNMP trap packet receiver which runs in the application. To receive trap packets, the user has to start the trap server and then configure the SNMP trap on the device as described in the KYOCERA Net Viewer 5.3 10-2...
Start. If a connection cannot be made with the trap server, a message appears. See the log file at C:\Program Files\Kyocera\NetViewer\KNV\log for an error message as to why the trap server failed to start. Correct the error, and try again to start the trap server.
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Select a Warning level. The polling action issues a warning when either 60% or more of available accounts are counted, or 80% or more of available accounts are counted. The default is 80%. Click OK. KYOCERA Net Viewer 5.3 10-4...
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