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Intergraph TD-x10 Setup Manual

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TD-x10, TDZ-x1x, TDZ-612 RAX
System Setup
DHA018560
September 1997

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  • Page 1 TD-x10, TDZ-x1x, TDZ-612 RAX System Setup DHA018560 September 1997...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 FCC/DOC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.

  • Page 5: Table Of Contents

    Learning About System Ergonomics................. ix Finding Intergraph on the Internet..................ix Getting Telephone Support ....................x Using the Intergraph Bulletin Board Service ..............x Using the Intergraph FAXLink..................xi 1 Setting Up the Hardware ....................1 Unpacking the System......................2 Placing System Components ....................
  • Page 6 Configuring Support for Heidi Graphics ................27 Correcting Video Display Problems ................. 28 Configuring Networking....................29 Configuring the Sound Driver ..................29 Configuring Free Disk Space.................... 29 Configuring External SCSI Peripherals ................30 Disabling Ultra SCSI Capability ................ 30 Using the SCSISelect Utility................31 Configuring and Using the RAID Disk Arrays..............

  • Page 7: Preface

    Preface TD-x10, TDZ-x1x, TDZ-612 RAX System Setup describes setting up and configuring your TD-x10, TDZ-x1x, or TDZ-612 RAX workstation for use. This document also provides information on operating the system and re-installing system software. About This Document TD-x10, TDZ-x1x, TDZ-612 RAX System Setup is organized as follows: Chapter 1, “Setting Up the Hardware,”...

  • Page 8: Finding Operating System Information

    If you ordered your system with the Solaris 2.5 for x86 operating system, you received printed and online documentation from Intergraph and Sun Microsystems: For basic information on installing and setting up Solaris 2.5 for x86, refer to Intergraph’s Software Configuration for Solaris 2.5 for x86.

  • Page 9: Learning About System Ergonomics

    Customer Services for information on available customer services and support options. If you have a File Transfer Protocol (FTP) or Gopher program, connect to Intergraph at ftp.intergraph.com or gopher.intergraph.com. You can get information from Intergraph’s email server at info@intergraph.com. Put help in the body of the message (the subject line is ignored) to get information on such subjects as Intergraph’s online services and where to get World Wide Web browsers.

  • Page 10: Getting Telephone Support

    A brief description of the question or problem. Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph's technical and marketing staff, and with other Intergraph customers.

  • Page 11: Using The Intergraph Faxlink

    System Operator (Sysop) at 1-205-730-1413. Using the Intergraph FAXLink Use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. From a touch-tone phone or fax machine phone: Call 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.

  • Page 13: Setting Up The Hardware

    1 Setting Up the Hardware Follow the instructions in this chapter to set up and start the hardware for your Intergraph TD-x10 or TDZ-x1x workstation. If you purchased a TDZ-612 RAX, refer to the Rack-Mount Workstation/Server Installation NOTE Guide for instructions to set up and start your workstation.

  • Page 14: Unpacking The System

    Windows NT 4 Service Pack 3 software. Intergraph system software for Windows NT 4 or Solaris 2.5 for x86 (diskettes). If you purchased a monitor from Intergraph, its carton contains the following: Monitor and power cord.

  • Page 15: Placing System Components

    Placing System Components When placing system components, keep these guidelines in mind: CAUTION Do not move the monitor or the base unit without first turning off power, or damage to internal components may result. Move and place the monitor and the base unit carefully. Place the base unit in a location where air can circulate freely around it.
  • Page 16 EMI produced by the system. NOTE All cable ports on the base unit and on other Intergraph equipment are keyed or molded to ensure proper cable attachment. If a cable is not attaching easily, ensure that you are aligning the cable connector correctly with the port.
  • Page 17 Game/MIDI Microphone Line In Line Out SCSI 10/100Base-T Ethernet Keyboard Mouse COM1 COM2 Video Out Parallel VGA In VGA Out For a desktop system, set the AC voltage switch to the proper line voltage for your location. If you do not know the proper line voltage for your location, contact your local power utility.

  • Page 18: Connecting The Monitor

    Connecting the Monitor For systems using a RealiZm Z10 video display adapter: Connect a video loopback cable to the VGA Out port adjacent to the parallel port, and to the VGA In port on the RealiZm video display adapter. Refer to the following figure. For systems using any video display adapter: Connect the video cable to the monitor and to the Video Out port on the video display adapter in the appropriate PCI slot.

  • Page 19: Installing Raid Disk Drives

    Latching Clips NOTE Do not use drive ID 3 for a RAID disk drive. Intergraph reserves SCSI ID 3 for the entire RAID disk array. For information on connecting to an external RAID disk array, or for more information on...

  • Page 20: Installing An External Scsi Device

    For information on starting a system running the Solaris 2.5 for x86 operating system, refer to Intergraph’s Software Configuration for Solaris 2.5 for x86 . The system uses a push-button power switch on the front of the base unit. To turn on system power, push the power switch to the in position.
  • Page 21 Power Disk Power CD-ROM Switch Activity On LED Disk Activity Power On CD-ROM Drive LED Power Switch...
  • Page 22 To start the system: Turn on power to the base unit and to the monitor. The following events occur: The power on LED lights. The CD-ROM drive LED blinks. The BIOS boot screen displays the American Megatrends logo. A boot screen or Setup screen displays. On a system running Windows NT Workstation, select Windows NT Workstation at the boot screen.

  • Page 23: System Precautions

    System Precautions Observe the following precautions when using the system. When restarting the system, use the operating system controls instead of turning the power switch off and on. Use the power switch only when instructed, or as the last alternative for restarting the system. Never turn off power to the base unit when the disk access LED is on.

  • Page 25: Setting Up The Software

    2 Setting Up the Software Follow the instructions in this chapter to set up the system software for your Intergraph TD-x10, TDZ-x1x, or TDZ-612 RAX workstation. NOTE For instructions on setting up the system software if the system is running Solaris 2.5 for x86, refer to Intergraph’s Software Configuration for Solaris 2.5 for x86 .

  • Page 26: Preparing For Setup

    Preparing for Setup The system shipped with the operating system and associated system software installed on the system’s hard disk. Intergraph installed the following system software: Windows NT network software (TCP/IP and NetBEUI). Windows NT 4 Service Pack 3 software Driver software for the on-board SCSI adapter.
  • Page 27 Computer name for your system: Workgroup name (if the system will be part of a workgroup): Domain name (if the system will be part of a Windows NT domain): If the system is connected to a network that uses the Transmission Control Protocol/Internet Protocol (TCP/IP), obtain and record the following TCP/IP networking information from your network administrator: Internet Protocol (IP) address for your...

  • Page 28: Going Through Setup

    Going Through Setup The first time you start the system, it boots to a Microsoft End User License Agreement (EULA) screen for the operating system. After reviewing and agreeing to the terms of the agreement, follow the instructions provided on-screen to continue Setup. Take the default settings provided by Setup, except as noted in the following text.

  • Page 29: Using The Welcome Dialog

    Using the Welcome Dialog An Intergraph Welcome icon displays on the Desktop after Setup is complete. To display the Welcome dialog, double-click the Welcome icon, or select Programs/InterSite/Welcome from the operating system Start menu. InterSite Watchdog InterSite Watchdog is a system monitoring product with remote monitoring capabilities. You can install Watchdog on a system running the Windows NT 4.0 operating system, and use it to...

  • Page 30: Intersite Hardware Monitor

    If configured to do so, performs an action based on the time stamp of the event and the level of the event. If the system cannot be reached, Watchdog reports this fact to the event list in the Watchdog window on your system. Watchdog can be configured to take certain actions depending on the time and the type of event it detects in the event log.

  • Page 31: Dmi Console

    DMI Console The Desktop Management Interface (DMI) is a technology standard that enables the effective management of personal computers (PCs). The InterSite DMI Console is software that provides easy-to-use access to the information embedded in a DMI-enabled PC. The following list shows the advantages of using DMI to manage PCs: Constantly updates information to reflect changes in the PC’s status.

  • Page 32: Reviewing The System Introduction

    Windows Help 4.0 format, covering such subjects as system features, system controls and connections, and Intergraph customer support. Review the information in the System Introduction to become more familiar with your system.

  • Page 33: Creating Backup Diskettes

    Creating Backup Diskettes Backup diskettes for drivers and other system software products are not delivered with the system. Click the Version Manager button on the Version Manager tab to create system software backup diskettes with the InterSite Version Manager. Version Manager lets you create backup diskettes containing drivers and other system software products that were installed on the system before shipment.

  • Page 34: Creating An Emergency Repair Disk

    Refer to Version Manager Help for information on creating Intergraph system software and other diskettes. Check the Intergraph site on the World Wide Web and vendor bulletin boards for new and updated drivers.

  • Page 35: Configuring The System

    3 Configuring the System Follow the instructions in this chapter to configure your Intergraph TD-x10, TDZ-x1x, or TDZ-612 RAX system for use. NOTE For instructions on configuring the system if it is running Solaris 2.5 for x86, refer to Intergraph’s Software Configuration for Solaris 2.5 for x86 .

  • Page 36: Configuring The Video Display

    Configuring the Video Display When you start your system for the first time, it uses the installed graphics accelerator running at 1024 x 768 screen resolution to run the video display. For the system to use the installed video display adapter at other display resolutions, you must configure the video display driver for the installed video display adapter.

  • Page 37: Changing The Monitor Refresh Rate

    Use Color Palette to select the number of colors for the display. Use Desktop Area to change the resolution for the display. Larger resolutions cause items to look smaller on the screen. NOTE If your system has dual G95 displays, you are offered desktop resolutions that are horizontally or vertically doubled in size, corresponding to the side-by-side or vertical logical stacking of the video monitor display areas.
  • Page 38 SystemRoot/ 32 directory. SYSTEM NOTE In a multiple G95 configuration, the MGA.INF setting affects all monitors. Intergraph recommends that you select a monitor that is compatible with the least-capable monitor used by your system. To test the new monitor selection: Open Display in the Control Panel.

  • Page 39: Changing The Dual-Screen Style

    Configuring Support for Heidi Graphics The RealiZm graphics accelerators on TD-x10, TDZ-x1x, and TDZ-612 RAX systems support Heidi graphics for 3D Studio MAX. Intergraph’s Heidi Device Driver, which depends on the Intergraph Display Driver for RealiZm graphics accelerators, provides the support.

  • Page 40: Correcting Video Display Problems

    Screen option. A multi-sync monitor is selected, but a monitor with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously. The monitor selection is inappropriate for the multi-sync monitor attached to the system.

  • Page 41: Configuring Networking

    Restart the system and select the non-VGA version of the appropriate operating system to use the reconfigured video display driver. If problems persist, contact the Intergraph Customer Response Center for help. Configuring Networking The system is equipped with an on-board Ethernet network adapter. Before you configure networking, ensure that the system is connected to the network.

  • Page 42: Configuring External Scsi Peripherals

    Configuring External SCSI Peripherals TDZ-612 and TDZ-612 RAX systems are equipped with a separate Ultra SCSI controller for external SCSI devices. If you use a non-Ultra SCSI device, data transfer rates are limited to the device’s speed. TD-x10 and TDZ-x10 desktop systems are equipped with an Ultra SCSI controller for all SCSI devices.

  • Page 43: Using The Scsiselect Utility

    If you exceed the total cable length for connecting SCSI devices to the system, as specified in the documentation delivered with the system. If you connect non-Ultra SCSI external devices to the system. Use the SCSISelect utility to disable Ultra SCSI capability on the system. NOTE When you run the SCSISelec t utility, Ultra SCSI capability is disabled if you select Restore Power-On Defaults.

  • Page 44: Updating The Operating System

    Service Packs from Microsoft’s World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

  • Page 45: Configuring The Bios

    BIOS before shipment. However, you may want to configure some aspects of system operation by changing the BIOS settings, or update the BIOS to take advantage of enhancements provided by Intergraph. The BIOS is stored in flash erasable-programmable memory (EPROM) on the system board, and reads the system parameters in the system’s complementary metal-oxide semiconductor...

  • Page 46: Starting Amibios Setup

    The BIOS version number displays as the system starts. The message is similar to the following: AMIBIOS (C) 1996 American Megatrends Inc., (C) 1996 Intergraph Corporation (752XX) NOTE TD-310, TDZ-310, TD-410, and TDZ-410 systems use the 752 xx . BIOS, and TD-610, TDZ-610, TDZ-612, and TDZ-612 RAX systems use the 782 xx .

  • Page 47: Using Amibios Setup

    Using AMIBIOS Setup The AMIBIOS Setup menu allows you to change most of the BIOS settings. This section describes the parameters grouped in the AMIBIOS Setup menu. Standard Setup The Standard Setup menu allows you to set the system date and time, and define floppy disk drive parameters.

  • Page 48: Advanced Setup

    Master Disk, Slave Disk The Master Disk and Slave Disk icons represent parameters for Integrated Device Electronic (IDE) drives. If installing IDE hard drives, use the Detect Master and Detect Slave utilities to automatically detect and configure the drives. Refer to “Utility Menu” for more information. To change the IDE drive parameters: Select Master Disk or Slave Disk.
  • Page 49 System Keyboard This parameter enables or disables BIOS keyboard testing. Acceptable values are Absent and Present. If Present (default) is selected, the BIOS tests for the keyboard when the system boots and provides an error message if the keyboard is not present. If Absent is selected, the BIOS does not test for the presence of a keyboard.

  • Page 50: Chipset Setup

    ISA Video Shadow C000, 32K ROM shadowing is a procedure in which BIOS code is copied from ROM to RAM when the system boots. When set to Enabled (the default) the BIOS then executes from RAM, providing faster access time and improving system performance. ISA Adaptor Shadow XXXX, 16K For ISA boards that contain a BIOS on ROM, Enabled allows you to tell the ISA board BIOS to be copied from the ISA board ROM to system board RAM.
  • Page 51 Sound Controller This parameter enables or disables the sound processor circuitry on the system board. The default is Enabled. PCI VGA Palette Snooping This parameter allows palette data from an installed PCI graphics board to be shared with an installed ISA graphics board. Since the graphics delivered with the system are PCI-based, this option is set to Disabled by default.
  • Page 52 Boot to PnP Operating System When this parameter is set to No (the default), the BIOS initializes all devices during boot up. When set to Yes, the BIOS only performs the amount of initialization required to load the operating system. Any other device initialization must then be performed by the operating system.

  • Page 53: Peripheral Setup

    DMA Channel x Usage These parameters specify whether a given DMA channel is to be reserved for an ISA card, or is free to be assigned to another device by the PnP BIOS. The options are PnP (default) and ISA. IRQ x Usage These parameters specify whether a given IRQ is to be reserved for an ISA card, or is free to be assigned to another device by the PnP BIOS.
  • Page 54 Serial Port1 This parameter enables the use of serial port 1 on the system board by selecting a memory address for the port. The values are Disabled, 3E8H, 3F8H (the default), and 2E8H. The addresses correlate to a COM port number as defined by the following table. Serial Port Addresses Interrupts...

  • Page 55: Utility Menu

    ECP DMA Channel This parameter activates when the Parallel Port Mode is set to ECP. You can select a DMA channel for the parallel port when operating in ECP mode. Values for this parameter are None, and CH 1 through CH 7. When the Parallel Port Mode is set to ECP, the default DMA channel is 5.

  • Page 56: Default Menu

    To disable a password: Select the Password icon. Key in the current password. Press twice. A message displays notifying you that the password is disabled. ENTER Anti-Virus The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the boot device.

  • Page 57: Reprogramming The Bios

    Optimal Selecting the Optimal icon loads the best-case values that optimize system performance. The system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the Optimal defaults are loaded during reboot. NOTE When using the Flash Programming Utility to reprogram the flash EPROM with a new BIOS, you must select this option after running the Flash Programming Utility and then rebooting, to ensure the new BIOS values are used.

  • Page 58: Reprogramming The Bios

    BIOS settings, record them before reprogramming the flash EPROM. To reprogram the BIOS: From the IBBS login, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Delivered Drivers; select the appropriate operating system and hardware platform.

  • Page 59: Changing The System Boot Sequence

    Reboot the system by turning the power off. Do not use ctrl-alt-del for rebooting. Remove the diskette from the floppy disk drive; then power off and restart the system. When the following message displays, press DELETE Hit DEL if you want to run Setup 10.

  • Page 61: Troubleshooting

    5 Troubleshooting Use this chapter to help determine the causes of problems that can occur with the workstation. This chapter describes the following types of problems: System Power........................50 System Boot ........................50 Sound ..........................54 Video..........................54 Miscellaneous Hardware ....................55 Network..........................

  • Page 62: System Power

    System Power ERROR - Fails to power on. Reason Solution Power cord not connected properly. Verify that the power cord is properly connected to the power receptacle. Power not available at the outlet. Verify power to the outlet has not been interrupted.
  • Page 63 ERROR - Does not boot from the expected boot device. Reason Solution Boot sequence not correctly set. Change the boot sequence. Refer to Chapter 4. Operating system not on the system drive. Install the operating system as described in Chapter 6. Fail-safe BIOS was selected, but the Fail- In AMIBIOS Setup, select the Fail-safe safe BIOS by default does not recognize an...
  • Page 64 ERROR - Hard disk drive not recognized. Reason Solution Hard disk drive power cable not attached. Open the base unit and ensure power cable is properly attached. Refer to the System Reference. Hard disk drive SCSI cable not attached. Open the base unit. Ensure the SCSI cable is properly attached at both ends.
  • Page 65 ERROR - Series of beeps and error message displays. Message Explanation and Solution 1 - Refresh Failure Bad memory refresh circuitry on the system board. Remove and re-install the SIMMs. If error continues, replace the SIMMs. 2 - Parity Error Parity error in the first 64 KB block of memory.

  • Page 66: Sound

    Sound ERROR - Sound cannot be heard. Reason Solution The external speakers are powered off. Power on the speakers. Volume control on speakers or keyboard is Adjust volume up. too low. Speaker cables are not properly connected. Verify cables are properly connected. The Volume Control application has the Run the Volume Control application and volume off.

  • Page 67: Miscellaneous Hardware

    Miscellaneous Hardware ERROR - CD-ROM drive LED does not light. Reason Solution CD-ROM drive power cable not attached. Open base unit and ensure power cable is properly attached. Refer to the System Reference. ERROR - Floppy disk drive LED does not light. Reason Solution Floppy disk drive power cable not attached.

  • Page 68: Network

    Network ERROR - Cannot connect to other systems on LAN. Reason Solution Ethernet cable disconnected. Re-connect Ethernet cable and ensure proper connection. If cable is properly connected, notify your System Administrator. Incorrect software configuration. Notify your System Administrator. ERROR - Cannot plot to network plotter on LAN. Reason Solution Ethernet cable disconnected.

  • Page 69: Installing System Software

    Follow the instructions in this chapter if you have to re-install the operating system and associated system software on your Intergraph TD-x10, TDZ-x1x, or TDZ-612 RAX system. NOTE For instructions on installing the Solaris 2.5 for x86 operating system, refer to Intergraph’s Software Configuration for Solaris 2.5 for x86 . Before You Begin ........................58 Configure the RAID Disk Array....................58...

  • Page 70: Before You Begin

    CD-ROM or on backup diskettes delivered with expansion boards. Check the Intergraph Bulletin Board Service (IBBS) and vendor bulletin boards frequently for new and updated drivers.

  • Page 71: Install Windows Nt Workstation 4.0

    Perform any additional installation and configuration tasks described in the Late-Breaking News document delivered with your system. Install additional accessories for the sound processor, available from the Intergraph Bulletin Board Service (IBBS) or from vendor bulletin boards pointed to by the IBBS.

  • Page 72: Adjust Hard Disk Drive And Virtual Memory Settings

    delete the 386 directory from the system’s hard disk, you must have access to a Windows NT Workstation CD-ROM to use Windows NT Workstation Setup files. Adjust Hard Disk Drive and Virtual Memory Settings If you have more than one hard disk drive, you may need to reassign system drive letters and the location of the virtual memory page file.

  • Page 73: Configure The Sound Driver

    Start the Registry Editor ( ) to open the Registry. REGEDT Open the following subkey in the Registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx From the Edit menu, select Add Key. Type Device into the Key Name box, and then select OK. Do not set a Class value. Open the following subkey in the Registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx\ Device...

  • Page 74: Updating The Operating System

    Service Packs from Microsoft’s World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

  • Page 75: Index

    Index boot up initial screen, 34 AMIBIOS sequence, 36 Default Menu, 44 Fail-safe, 45 Optimal, 45 Original, 44 cables Security Menu, 43 connecting, 3 Anti-Virus, 44 changing Password, 43 BIOS parameter Setup Above 1 MB Memory Advanced, 36 Test, 36 Chipset, 39 Boot to PnP Operating Help Screen, 34...
  • Page 76 command queuing Memory Test Tick Sound, disabling, 60 NMI on System Error, 38 Complementary Metal-Oxide OnBoard FDC, 42 Semiconductor Random Access On-Board SCSI Memory (CMOS RAM) Controller, 39 BIOS, 33 Operating System Boot computer information, 14 Device, 40 configuring Parallel Port, 42 external SCSI peripherals, 30 Parallel Port IRQ, 43 free disk space, 29...
  • Page 77 SCSI device, 8 support, 31 RAID disk drives, 7 PCMCIA RAID software, 60 operation, 32 Windows NT Workstation 4.0, support, 31 placing system components, 3 Intense 3D power configuring, 24 cycling, 11 Intergraph precautions, system, 11 BBS, x FAXLink, xi...
  • Page 78 hardware setup, 1 installed software, 14 Quick-Fix Engineering (QFE) logging on, 10 update software, 22 password changing, 43 placing components, 3 RAID power configuring the disk array, 31, cycling, 11 precautions, 11 disk drives restarting, 11 installing, 7 setting up TD-x10 or TDZ-x1x using the disk array, 31 hardware, 3 RAID software...
  • Page 79 backup diskettes, 21 DMI Console, 19 vertical orientation Intersite Hardware Monitor, 18 desktop workstation, 3, 11 Intersite Watchdog, 17 video display Repair Disk, 22 configuring, 24 Support, 22 Last Known Good, 28 System Introduction, 20 virtual memory settings, adjusting, using, 17 Windows NT Setup files, 16 Windows NT Workstation...
  • Page 81 Phone Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 82: Warranty Procedure

    Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 83 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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