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Intergraph TD-300 Maintenance Manual

Deskside
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TD-300, TD-400 Deskside
Setup and Maintenance Guide
January 1996

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  • Page 1 TD-300, TD-400 Deskside Setup and Maintenance Guide January 1996...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 Power Input Rating The product ID information is located on the back of the base unit. The unit rating is listed in the “Power Supply” and “Specifications” sections of the TD-300, TD-400 Deskside Online Reference. Power Cord Specifications For units operating at 115 V: Use a UL listed cord set consisting of a minimum 18 AWG, type SVT or SJT three conductor cord, a maximum of 15-feet in length with a parallel blade, and a grounding type attachment plug rated 15 A, 125 V.
  • Page 4 Cautions Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment. THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER J AT DATE OF MANUFACTURE. Read all safety and operating instructions before using the equipment.

  • Page 5: Table Of Contents

    Finding Operating System Information ............xi Getting Documentation and Training ............xii Getting Telephone Support ................xii Using the Intergraph Bulletin Board Service..........xiii Using the Intergraph FAXLink ..............xiv Finding Intergraph on the Internet ............... xiv Learning About System Ergonomics ............xiv Chapter 1 Getting Started................
  • Page 6 Contents Avoiding Electrostatic Discharge..............40 Attaching an Antistatic Wrist Strap ..............41 Closing the Base Unit..................42 Chapter 4 Maintaining the System ............45 Cleaning the System ..................45 Exterior Surfaces ...................45 Mouse ....................45 Keyboard....................45 Replacing Parts....................46 Replacing the CD-ROM Drive ..............47 Replacing the Combo or Floppy Disk Drive .........48 Replacing the System Hard Disk Drive..........50 Replacing the Auxiliary Hard Disk Drive ..........52 Replacing the Riser Card ...............54...
  • Page 7 Contents Password ....................93 Anti-Virus ..................... 94 Default Menu ....................94 Original ....................94 Optimal....................95 Fail-safe....................95 Chapter 7 Troubleshooting ..............97 System Power Errors..................97 System Boot Errors ..................98 Sound Errors ....................101 Video Errors....................101 Other Hardware Errors................102 Network Errors....................
  • Page 8 viii Contents...

  • Page 9: Preface

    Preface The TD-300, TD-400 Deskside Setup and Maintenance Guide contains information for setting up, configuring, and servicing your deskside workstation. About This Document The TD-300, TD-400 Deskside Setup and Maintenance Guide is organized as follows: Chapter 1, “Getting Started,” describes how to set up the system hardware and start the system.

  • Page 10: Document Conventions

    Preface Document Conventions Bold Commands, words, or characters that you key in literally. Italic Variable values that you supply, or cross-references. Output displayed on the screen. Monospace UPPERCASE Names of files and directories. You can type filenames and directory names in the dialog boxes or the command line in lowercase unless directed otherwise.

  • Page 11: Finding Operating System Information

    Windows NT Workstation System Guide, delivered on CD-ROM with the operating system, and to Windows NT Help. You can purchase a printed copy of the System Guide from Intergraph. For detailed information on installing and updating Windows NT Workstation, refer to the Windows NT Workstation Installation Guide.

  • Page 12: Getting Documentation And Training

    At international locations, contact the Intergraph subsidiary or distributor from which you purchased your Intergraph system or software to place an order. To find information on training for Intergraph systems and products, or to enroll in an available class, contact Intergraph Education Services at 1-800-240-3000.

  • Page 13: Using The Intergraph Bulletin Board Service

    Using the Intergraph Bulletin Board Service You can use the Intergraph Bulletin Board Service (IBBS) to get technical support information, documentation and training information, sample data and programs, and software updates and fixes. The IBBS is an electronic forum for Intergraph customers to exchange messages and files with Intergraph’s technical and marketing staff, and with other Intergraph...

  • Page 14: Using The Intergraph Faxlink

    Preface Using the Intergraph FAXLink You can use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. To use FAXLink, do the following from a touch-tone phone or fax machine phone:...

  • Page 15: Chapter 1 Getting Started

    Chapter 1 Getting Started The TD-300 and TD-400 deskside workstations are easy to set up and use. Follow the instructions in this chapter to setup and start your system. Unpacking The base unit and monitor cartons contain several items that you must unpack, verify, and organize to ensure quick and simple setup.
  • Page 16 MS-DOS CAD drivers for G95 diskette (Windows 95 only) Primax mouse driver diskette (Windows 95 only) If you ordered a monitor from Intergraph, unpack it and verify you have the items shown in the figure. If you ordered two monitors for a dual-screen configuration, unpack them both.

  • Page 17: Setting Up

    Chapter 1 - Getting Started Note: If any of the base unit or monitor parts were not delivered, call the Customer Response Center immediately at 1-800-633-7248. Setting Up Before you begin setting up your workstation, determine where you want to place the system.
  • Page 18 Chapter 1 - Getting Started Connect the remaining cables, such as Ethernet AUI or 10Base-T, printer (to the parallel port), and modem cables (to the serial ports), to their ports on the back of the base unit. Refer to the following figure. WARNING Do not connect a MIDI or game cable to the Ethernet AUI port.

  • Page 19: Connecting The Video Cables

    Chapter 1 - Getting Started WARNING If you are using cables not supplied by Intergraph, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of EMI produced by the system.
  • Page 20 Chapter 1 - Getting Started Video Port (Secondary Monitor) Video Port (Single or Primary Monitor) A la carte workstations use a G95 video display adapter board installed in PCI slot 5. Dual-screen a la carte workstations use two G95 accelerator boards installed in PCI slots 5 and 6. Refer to the following figure.

  • Page 21: Starting The System

    Appendix A, “Installing System Software.” For information on re-installing the Solaris 2.5 for x86 operating system, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86. The following figure shows the front of the base unit.

  • Page 22: Starting Windows Nt For The First Time

    Refer to the appropriate procedure (following) to start the operating system for the first time. Note: For information on starting and configuring the Solaris 2.5 for x86 operating system, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86. Starting Windows NT for the First Time...

  • Page 23: Starting Windows 95 For The First Time

    Emergency Repair Disk, and to the Windows NT Workstation Installation Guide for information on using Note: If your system came pre-configured from Intergraph, you can run the Repair Disk utility from an icon in the Startup group of Program Manager.
  • Page 24 Chapter 1 - Getting Started At the Configuring the Computer prompt, select Next. Windows 95 installs your system devices. When prompted, select Finish to continue. Remove the diskette (if one is inserted) from the floppy disk drive; then select OK. The system restarts. Key in a username and a password for your Windows 95 user account.

  • Page 25: Observing System Precautions

    Chapter 1 - Getting Started Observing System Precautions Observe the following precautions when using the system. Always provide at least three inches of space at the front and back of the base unit for ventilation. When restarting the system, use the operating system controls instead of turning the power switch off and on.
  • Page 26 Open TDDSOR.HLP to display the Online Reference. You can obtain the latest version of your system’s Online Reference from the Intergraph Bulletin Board System (IBBS) or Intergraph’s FTP site. To obtain Online Reference updates: From the IBBS login, go to Intergraph Product Centers...

  • Page 27: Obtaining Windows Nt Updates

    Windows NT release. CAUTION If Intergraph provides a Service Pack through the IBBS, it has been certified against Intergraph hardware as described with the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not have been certified with your Intergraph hardware.
  • Page 28 Chapter 1 - Getting Started...

  • Page 29: Chapter 2 Configuring The System

    Windows NT or Windows Note: For instructions on configuring the system when it is running Solaris 2.5 for x86, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86. Before You Begin...

  • Page 30: About The System's Video Display

    VGA display driver to run the video display. To enable the system to use its installed G95 video display adapter at other display resolutions, you must configure the video display to use the Intergraph G95 video display driver. This driver is installed on the system’s hard disk, and is also delivered on a backup diskette.
  • Page 31 Chapter 2 -- Configuring the System To change the G95 video display configuration: Open Display in the Windows NT Control Panel. The Display Settings dialog displays. Note: Changing one display setting may cause the others to shift automatically. For example, if you select 1024 x 768 in the Desktop Area, the Refresh Frequency may automatically change to a supported rate for that resolution.
  • Page 32 Chapter 2 -- Configuring the System Note: If your system has dual G95 displays, you are offered desktop resolutions that are horizontally or vertically doubled in size, corresponding to the side-by-side or vertical logical stacking of the video monitor display areas. For example, a pair of monitors side- by-side each running at 1600 x 1200 display resolution would be represented in the Display Settings Dialog as an available 3200 x 1200 display resolution.
  • Page 33 SystemRoot\SYSTEM32 directory. Note: In a multiple G95 configuration, the MGA.INF setting affects all monitors. Intergraph recommends that the monitor you select in MGA Monitor be compatible with the least-capable monitor used by your system. To test the new monitor selection: Open Display in the Windows NT Control Panel.
  • Page 34 Chapter 2 -- Configuring the System Repeat steps 1 through 3 to test the video display with the new monitor selection. When the display is satisfactory, close Display. Restart the system. No resolution higher than the limit imposed by a monitor selection appears in the Display mode list.
  • Page 35 Changing the Default Video Display Driver After configuring the video display and restarting the system, you can configure the system to use the Intergraph G95 video display driver instead of the Windows NT VGA display driver by default. To change the default display driver:...
  • Page 36 Chapter 2 -- Configuring the System Open System in the Windows NT Control Panel. The System dialog displays. Select Windows NT Workstation 3.51 from the Startup list box. Select OK. Correcting Video Display Problems If the display is black, not synchronized, or distorted after restarting the system, you may have a video configuration problem.

  • Page 37: Configuring Tcp/Ip Networking

    Check for the following common video configuration problems and solutions: A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously.

  • Page 38: Configuring The System In Windows 95

    Chapter 2 -- Configuring the System Type your system’s Internet Protocol (IP) address and IP subnet mask, and the IP address of your network’s default gateway. If your network uses the Domain Name System (DNS), select DNS. The DNS Configuration dialog displays. Type your network’s IP domain name and the addresses of your network’s DNS servers, and then select OK.
  • Page 39 Chapter 2 -- Configuring the System Select the Settings tab. Select Change Display Type. The Change Display Type dialog displays. To change the video display adapter, select Change under Adapter Type. To change the monitor type, select Change under Monitor Type.
  • Page 40 Chapter 2 -- Configuring the System If your monitor is Energy Star compliant, select the Monitor is Energy Star compliant check box. Select Close. The Display Properties dialog displays. Select Apply. By default, the G95 display driver assumes your system has a 60 Hz monitor. If your monitor is capable of higher refresh rates, you should run the MGA Monitor application to select a different monitor with a higher refresh rate.
  • Page 41 Chapter 2 -- Configuring the System Select Test to activate the test screen. Press to exit the test screen. When finished testing, select Close. Note: If testing reveals display problems, return to the Monitor Selection dialog to change your monitor selection. When you’ve selected and tested your monitor, select Save and Exit.
  • Page 42 Chapter 2 -- Configuring the System Select the MGA Settings tab. Select the size of the display and desktop areas to set the video display resolution. The display and desktop combination you select limits the color palettes available. Note: The virtual desktop cannot be smaller than the display area. Select a desktop area larger than the display area to permit extended screen manipulation, such as side-by-side full-page viewing of a two-page document, or large, maximized spreadsheets without redraw delays.
  • Page 43 Chapter 2 -- Configuring the System Color Palette 65,565 16.7 M Desktop Area 640 x 480 2 MB 2 MB 2 MB 800 x 600 2 MB 2 MB 2 MB 1024 x 768 2 MB 2 MB 4 MB 1152 x 864 2 MB 2 MB...
  • Page 44 A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously.

  • Page 45: Configuring Tcp/Ip Networking

    Chapter 2 -- Configuring the System configure the G95 display driver as described in Appendix A, “Installing System Software.” Configuring TCP/IP Networking Configure the TCP/IP networking software using the networking information you recorded at the beginning of this chapter. To configure the TCP/IP networking software: From the Windows 95 Start menu, select Settings, select Control Panel, and then select Network.

  • Page 46: Performing Additional Windows 95 Configuration

    Chapter 2 -- Configuring the System Performing Additional Windows 95 Configuration After you start and configure Windows 95 for the first time, you should perform these additional configuration tasks. These tasks are provided for your convenience and security when running Windows 95 on your system. Bypassing or Disabling Auto-Run and Auto-Play The Auto-Run and Auto-Play features of Windows 95 allow a program or the musical selections on a CD-ROM to start automatically when you insert...
  • Page 47 Chapter 2 -- Configuring the System Select Play from the list. Select Set Default to toggle the setting from bold (on) to normal (off). To re-enable Auto-Play later, select Set Default to toggle the setting from normal (off) to bold (on). Recording with the Keyboard Microphone If you want to record music or speech with the keyboard microphone on your system, you must first enable the Automatic Gain Control.
  • Page 48 Chapter 2 -- Configuring the System Reducing the Size of the Recycle Bin Windows 95 provides a Recycle Bin to which you can drag items for deletion. By default, the Recycle Bin size is 10 percent of the size of the system disk.

  • Page 49: Chapter 3 Opening And Closing The Base Unit

    Chapter 3 Opening and Closing the Base Unit This chapter describes opening the system’s base unit, removing the option board bracket, avoiding electrostatic discharge, attaching an antistatic wrist strap, and closing the base unit. Opening the Base Unit To open the base unit, you must remove the top cover, the side panels, the back cover, the PCI access panel, and the option board bracket.
  • Page 50 Chapter 3 - Opening and Closing the Base Unit Remove the two screws on the left side panel. Then pull the panel up and out to remove it. Refer to the following figure. If servicing the CD-ROM drive, combo drive, or power supply, remove the right side panel also.
  • Page 51 Chapter 3- Opening and Closing the Base Unit To remove the back cover: Remove the top cover and left side panel (as viewed from the front) as described previously. Remove the seven screws from the back cover as shown in the following figure.

  • Page 52: Removing The Option Board Bracket

    Chapter 3 - Opening and Closing the Base Unit To remove the PCI access panel: Power off the base unit and remove the top cover and side panel. Lay the base unit on the right side. Remove the two screws at the bottom of the unit and the screw behind the PCI access panel as shown in the following figure.
  • Page 53 Chapter 3- Opening and Closing the Base Unit If ISA option boards are installed, disconnect the SCSI cable and power cables from the top of the riser card, and remove the ISA I/O lock bracket. ISA I/O Lock Bracket SCSI Cable Connector Power Cable Connector...

  • Page 54: Avoiding Electrostatic Discharge

    Chapter 3 - Opening and Closing the Base Unit Remove the screw for the air baffle as shown in the following figure; then remove the air baffle. Screw Screw Screw Air Baffle ISA Board Guide Option Board Bracket Riser Card Screws Avoiding Electrostatic Discharge Some of the sensitive components inside the base unit can be damaged by...

  • Page 55: Attaching An Antistatic Wrist Strap

    Chapter 3- Opening and Closing the Base Unit Handle all printed circuit boards as little as possible and by the edges only. Leave new parts in their protective packaging until you install them. To maintain ground, do not unplug the power cord from the base unit, AC outlet, or UPS.

  • Page 56: Closing The Base Unit

    Chapter 3 - Opening and Closing the Base Unit To attach a reusable antistatic wrist strap: Attach an antistatic wrist strap to the ground loop as shown in the following figure. Ground Loop Slip the elastic end of the wrist strap snugly around your bare wrist. Note: The metal conductor bead in the elastic must contact bare skin.
  • Page 57 Chapter 3- Opening and Closing the Base Unit Set the base unit in the upright position. Replace the back panel if removed. Replace the left or right side panel if removed. Replace the top cover. Ensure the top cover is completely installed so the safety interlock switch engages.
  • Page 58 Chapter 3 - Opening and Closing the Base Unit...

  • Page 59: Chapter 4 Maintaining The System

    Chapter 4 Maintaining the System This chapter describes cleaning the system, replacing system parts, and reprogramming the flash EPROM with a new Basic Input/Output System (BIOS). Cleaning the System Follow these guidelines for cleaning the workstation. CAUTION Power off the workstation before cleaning the exterior surfaces, mouse, and keyboard.

  • Page 60: Replacing Parts

    Chapter 4 - Maintaining the System Replacing Parts This section describes replacing the following parts of the system: CD-ROM drive Combo or floppy disk drive System hard disk drive Auxiliary hard disk drive Riser card System board Option board fans System hard disk drive fan Power supply You will need the following tools to service the system:...

  • Page 61: Replacing The Cd-Rom Drive

    Chapter 4 - Maintaining the System Replacing the CD-ROM Drive Use a No. 1 Phillips screw driver for removing and installing the CD-ROM drive. To remove the CD-ROM drive: Disconnect the power cable, SCSI cable, and audio cable from the CD-ROM drive, as shown in the following figure.

  • Page 62: Replacing The Combo Or Floppy Disk Drive

    Connect the SCSI cable, power cable, and audio cable to the CD- ROM drive. The SCSI cable red stripe (pin 1) must be adjacent to the power connector. Note: If installing a non-Intergraph CD-ROM drive, use the audio cable delivered with the new CD-ROM drive. Close the base unit.
  • Page 63 Chapter 4 - Maintaining the System Screws Floppy Cable Red Stripe ISA Bus Cables Power Cable Using a No. 1 Phillips screwdriver, remove the screws from each side of the support bracket as shown in the following figure. Support Bracket Screws...

  • Page 64: Replacing The System Hard Disk Drive

    Chapter 4 - Maintaining the System To install the new combo drive: Secure the replacement drive to the support bracket using the screws removed previously. Install the drive into the base unit, and secure the drive using the screws removed previously. Connect the power cable and floppy cable to the drive.
  • Page 65 Chapter 4 - Maintaining the System Power SCSI Screw Cable Cable Push the disk drive into the base unit; then lift up and pull it out. Using a No. 2 Phillips screwdriver, remove the four screws that secure the disk drive to the bracket. Screw Bracket...

  • Page 66: Replacing The Auxiliary Hard Disk Drive

    Install the operating system onto the new hard disk drive as described in Appendix A, “Installing System Software.” Note: For instructions on installing the Solaris 2.5 for x86 operating system, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86. Replacing the Auxiliary Hard Disk Drive Auxiliary hard disk drives are located in the drive bays above the CD-ROM drive.
  • Page 67 Chapter 4 - Maintaining the System SCSI Cable Screws Power Cable Slide the disk drive assembly out of the base unit. Using a No. 2 Phillips screwdriver, remove the screws attaching the hard disk drive to the bracket. Screw Bracket...

  • Page 68: Replacing The Riser Card

    Chapter 4 - Maintaining the System To install the new auxiliary hard disk drive: Disable SCSI termination and set the SCSI ID to the same SCSI ID as the previous hard disk drive. Refer to the documentation delivered with the hard disk drive for details. Secure the new disk drive to the bracket using the screws removed previously.

  • Page 69: Replacing The System Board

    Chapter 4 - Maintaining the System CAUTION Do not rock the riser card back and forth; pins inside the connector may be damaged as a result. Press firmly so the card connector slides evenly into the slot. Replace the option board bracket. Do not tighten the pivoting ISA board guide until the ISA boards have been installed.
  • Page 70 Chapter 4 - Maintaining the System Disconnect the disk activity LED and power on LED cables from the system board. Note the orientation of the LED cables. Disk Activity LED - Black Orange Power On LED - Black White Disconnect all other cables attached to the system board. Refer to the following figure for cable connector locations.
  • Page 71 Chapter 4 - Maintaining the System Disconnect the cables from the external ports. Using a three-sixteenth-inch nutdriver, remove the jackscrews from the video, parallel, and serial ports. Using an 8 mm or five-sixteenth-inch nutdriver, remove the hex nuts from the line out, line in, and microphone jacks. Using a quarter-inch nutdriver, remove the eight grounding screws from the system board.
  • Page 72 Chapter 4 - Maintaining the System Heat Sinks Brace ZIF Socket VRM Jumpers VRM Socket Tabs Install the CPUs onto the new system board. The CPU sockets are keyed to ensure proper insertion. For the secondary CPU, lower the lever to lock the CPU in the socket. Replace the CPU brace for each CPU.
  • Page 73 Chapter 4 - Maintaining the System Remove the Ethernet address PROM by inserting a small single-slot screwdriver under the PROM and gently prying up. Ensure the pins do not bend. The PROM location is shown in the following figure. Ethernet Controller Vibra 16 Sound...
  • Page 74 Chapter 4 - Maintaining the System Install the jackscrews onto the video, parallel, and serial ports. Install the hex nuts onto the line out, line in, and microphone ports. Install the eight ground screws. Replace the option board fan assembly. Connect the game, audio, and Ethernet AUI cables to the system board.

  • Page 75: Replacing The Option Board Fans

    Chapter 4 - Maintaining the System Replacing the Option Board Fans To remove the option board fans: Power off the base unit. Remove the top cover and left side panel. Lay the base unit on the right side. Remove the PCI access panel and the option board bracket. Remove the fan assembly screws and disconnect the fan power cable from the system board as shown in the following figure.

  • Page 76: Replacing The System Hard Disk Drive Fan

    Chapter 4 - Maintaining the System Disconnect the inline connector for the power cable of the defective fan as shown in the following figure. Inline Connectors Using a No. 1 Phillips screwdriver, remove the fan from the assembly. To install the fan: Install the new fan to the assembly and connect the power cable.

  • Page 77: Replacing The Power Supply

    Replacing the Power Supply Use a quarter-inch nutdriver to remove the screws in this section. CAUTION Replacement power supplies should be purchased from Intergraph to ensure proper specifications are met and to guarantee safety. To remove the power supply: Remove the AC power cord from the back of the base unit.
  • Page 78 Chapter 4 - Maintaining the System Screws Push the power supply out the side of the base unit. To install the new power supply: Place the new power supply in the base unit and slide the power cable bundle through the opening. Connect the main power cable to the riser card.

  • Page 79: Reprogramming The Flash Eprom

    Chapter 4 - Maintaining the System Close the base unit. Reprogramming the Flash EPROM You can use the Flash Programming Utility (FPU) to reprogram the system board flash EPROM with a new BIOS. When run, the FPU first looks on the diskette in the floppy disk drive for a valid BIOS.
  • Page 80 Connect to the Intergraph Bulletin Board Service (IBBS) via modem. Refer to the Preface for instructions. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Delivered Drivers; then select the appropriate operating system and hardware platform.
  • Page 81 Chapter 4 - Maintaining the System When asked to confirm that you want to reprogram the flash EPROM, press . The following message displays. ENTER Erasing flash EPROM Programming flash EPROM Flash EPROM updated, reboot the system Remove the diskette from the combo drive. Power off and restart the system.
  • Page 82 Chapter 4 - Maintaining the System...

  • Page 83: Chapter 5 Upgrading The System

    Adding Memory Note: If you purchase memory from a source other than Intergraph, the SIMMs must be no more than 1.4 inches high, or they will not fit. Other specifications for memory include: 72-pin, single- or double- sided 5 volt, 70 ns, fast page mode, n x 36 (where n is the density in MB), DRAM SIMM.
  • Page 84 Chapter 5 - Upgrading the System Follow these SIMM population rules to correctly install the SIMMs. All SIMMs in the sockets must be the same memory size. Two, four, or eight SIMMs must be installed in the sockets. The system will not configure itself if only three, five, six, or seven sockets are populated.
  • Page 85 Chapter 5 - Upgrading the System Remove the SIMMs from the static bag and install them in this order: If the total number of installed SIMMs will be two, install the SIMMs in the Bank 0 sockets. If the total number of installed SIMMs will be four, install the SIMMs in the Bank 1 sockets first, then in the Bank 0 sockets.

  • Page 86: Adding Internal Scsi Devices

    Chapter 5 - Upgrading the System Push on the top edge of the SIMM until it snaps into the metal clips. The socket tabs must fit inside the mounting holes of the SIMM. Repeat steps 4 through 6 for each additional SIMM. Replace the graphics and PCI option boards and close the base unit.
  • Page 87 Chapter 5 - Upgrading the System Screw Slide Bracket Disable the device’s SCSI termination, and set the device’s SCSI ID to an unused number. If installing a hard disk drive, mount the disk drive into the slide bracket using four screws. Screw Slide Bracket...

  • Page 88: Adding External Scsi Drives

    Chapter 5 - Upgrading the System Connect the power cable and SCSI cable to the device. Close the base unit. Restart the system. If necessary, install the device’s drivers and configure the device according to the vendor’s instructions. Adding External SCSI Drives You can add up to seven external SCSI devices to the deskside workstation.

  • Page 89: Adding Option Boards

    Chapter 5 - Upgrading the System Adding Option Boards This section briefly describes the differences between Peripheral Component Interconnect (PCI), Industry Standard Architecture (ISA), and Plug-n-Play (PnP) option boards. Instructions are also provided for installing option boards into a deskside 3D Graphics Workstation. Option boards are installed on the riser card.

  • Page 90: Pci Boards

    Chapter 5 - Upgrading the System PCI Boards PCI boards do not require manual system configuration when installing the board. The system BIOS detects the board’s presence during startup and reads information from the board’s configuration registers to assign the necessary system resources.

  • Page 91: Isa And Pnp Option Boards

    Chapter 5 - Upgrading the System Restart the system. The new PCI board is recognized and configured automatically. ISA and PnP Option Boards ISA boards are not designed with internal registers that define the board configuration to the system during startup. Therefore, you must run the System Configuration Utility (SCU) to define the board to the system.
  • Page 92 Chapter 5 - Upgrading the System Remove the screw securing the ISA I/O lock bracket as shown below. Pull up the bracket to remove it. The internal cables have been omitted for clarity. ISA I/O Panel ISA I/O Lock Bracket...
  • Page 93 Chapter 5 - Upgrading the System Loosen the screw to allow the pivoting ISA board guide to swing toward the system fans. Refer to the following figure. Screw ISA Board Guide Install the option board into the first available slot from the system board.

  • Page 94: Using The System Configuration Utility

    Chapter 5 - Upgrading the System Restart the system. If you installed an ISA board, the installation is complete. If you installed a PnP board, notice when the following message displays. Hit DEL if you want to run SETUP Press to run AMIBIOS Setup.

  • Page 95: Isa Boards With A Configuration File

    Chapter 5 - Upgrading the System Select the Exit and Save option to exit the AMIBIOS Setup program. Insert an MS-DOS-bootable diskette into the floppy disk drive and restart the system. For more information about the AMIBIOS Setup program, refer to Chapter 6, “Using AMIBIOS Setup.”...

  • Page 96: Isa Boards Without A Configuration File

    Chapter 5 - Upgrading the System When prompted to insert the source disk, insert the diskette containing the configuration file and press ENTER When prompted to insert the destination disk, insert the SYSUTIL diskette and press . The configuration file from the option ENTER board manufacturer will be installed to the system and to the SYSUTIL diskette.
  • Page 97 Chapter 5 - Upgrading the System From the SCU Main Menu, select Step 2, then press . The ISA Board Definition Menu displays as shown in the following figure. Enter the data specified in the manufacturer’s configuration instructions. Note: Use the and arrow keys to move the cursor from field to field.
  • Page 98 Chapter 5 - Upgrading the System When the Slot Selection Menu displays, select the required slot and press ENTER Press to return to the SCU Main Menu. Select Step 4 to save the configuration. Select Step 6 to exit the SCU. Remove the diskette from the combo drive;...

  • Page 99: Chapter 6 Using Amibios Setup

    BIOS 741XX.ROM, where XX is the version. The BIOS version number is displayed during the American Megatrends, Inc., banner message during boot up. The banner message is similar to the following: AMIBIOS (C) 1995 American Megatrends Inc., (C) 1995 Intergraph Corporation (741XX)

  • Page 100: Starting Amibios Setup

    Chapter 6 - Using AMIBIOS Setup Starting AMIBIOS Setup To start AMIBIOS Setup: Restart the system. The American Megatrends banner screen displays with the following message: Press DEL to enter Setup Press . The AMIBIOS Setup Main Menu displays. DELETE This screen allows access to menus for configuring the BIOS to suit your own needs or perform maintenance as needed.

  • Page 101: Getting Help

    Chapter 6 - Using AMIBIOS Setup Getting Help To access Help, press . The Keystroke/Mouse Convention list displays, which explains how to select Setup menu items with the mouse pointer and with keys. Press any key to close the list and return to AMIBIOS Setup.

  • Page 102: Advanced Setup

    Chapter 6 - Using AMIBIOS Setup Floppy A, Floppy B -- The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed in the workstation. To change the floppy drive parameters: Note: The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the parameter unless you replace floppy drive A with a different capacity disk drive.

  • Page 103: Chipset Setup

    Chapter 6 - Using AMIBIOS Setup System Boot Up Sequence -- This parameter specifies the device sequence for system boot up. The default is C:, A:, which means the system attempts to boot from drive C first. If unsuccessful, it will attempt to boot drive A. By default, C: is the system hard disk drive and A: is the floppy disk drive.
  • Page 104 Chapter 6 - Using AMIBIOS Setup Sound, 8-bit DMA Select -- This parameter allows you to select the 8-bit DMA used by the sound subsystem. The default is DMA1. The other choice is DMA3. Sound, 16-bit DMA Select -- This parameter allows you to select the 16-bit DMA used by the sound subsystem.

  • Page 105: Power Management

    Chapter 6 - Using AMIBIOS Setup Power Management The parameters listed under the Power Management menu allow you to modify when and how the workstation utilizes the power saving mode. Note: To change a parameter’s value, move the pointer to a parameter and click the mouse button.
  • Page 106 Chapter 6 - Using AMIBIOS Setup Programming Mode -- This parameter detects all installed option boards and configures the on-board components accordingly. When set to Auto (default), the system BIOS automatically detects the installed option boards during boot up. When set to Manual, the next four parameters, plus Parallel Port IRQ, activate.

  • Page 107: Security Menu

    Chapter 6 - Using AMIBIOS Setup Parallel Port IRQ -- This parameter allows you to select a base IRQ for the parallel port. The default is IRQ-7, or IRQ-5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown in the parallel port table above.

  • Page 108: Anti-Virus

    Chapter 6 - Using AMIBIOS Setup Press twice. A message displays notifying you that the ENTER password is disabled. Anti-Virus The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the boot device. If a virus is detected, the BIOS prevents data from being saved to the boot sector and system files on the IDE drive.

  • Page 109: Optimal

    Chapter 6 - Using AMIBIOS Setup Optimal Selecting the Optimal icon loads the best-case values that optimize system performance. The system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the Optimal defaults are loaded during reboot.
  • Page 110 Chapter 6 - Using AMIBIOS Setup...

  • Page 111: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting Use this chapter to help determine the causes of problems that can occur with the workstation. This chapter describes the following types of problems: System power System boot Sound Video Other hardware Network Note: The Customer Response Center phone number is 1-800-633-7248. System Power Errors ERROR - Fails to power on.

  • Page 112: System Boot Errors

    Chapter 7 - Troubleshooting System Boot Errors ERROR - Does not boot from the expected boot device. Reason Solution Boot sequence is incorrectly set. Change the “Boot Up Sequence” parameter in AMIBIOS Setup. Refer to Chapter 6, “Using AMIBIOS Setup.” Operating system not on the Load the operating system as system drive.
  • Page 113 Chapter 7 - Troubleshooting program. ERROR - CD-ROM drive is not recognized. Reason Solution CD-ROM drive power cable not Open the base unit and ensure attached. power cable is properly attached. CD-ROM drive SCSI cable not Open the base unit and ensure attached.
  • Page 114 Chapter 7 - Troubleshooting ERROR - CMOS Checksum error message displays. Reason Solution CMOS RAM is corrupt. Reboot the system. The Optimal BIOS defaults are loaded to resume operation. If the error continues, call the Customer Response Center. ERROR - Memory parity error message displays. Reason Solution Faulty SIMMs are installed, or...

  • Page 115: Sound Errors

    Chapter 7 - Troubleshooting Sound Errors ERROR - Sound cannot be heard. Reason Solution The external speakers are powered Power on the speakers. off. Volume control on speakers or Adjust the volume higher. keyboard is too low. Speaker cables are not properly Verify the cables are properly connected.

  • Page 116: Other Hardware Errors

    Chapter 7 - Troubleshooting ERROR - Video displays during boot up, but not when operating system initializes. Reason Solution Selected resolution is not Select a supported resolution. supported by the monitor. Refer to Chapter 2, “Configuring the System,” and to the G95 README.TXT file for resolution details.

  • Page 117: Network Errors

    Chapter 7 - Troubleshooting ERROR - PC Card device does not work, or not recognized. Reason Solution Defective PC Card device is Insert another PC Card device to installed. verify the combo drive works. PC Card device is not compatible Replace with compatible PC Card with operating system.
  • Page 118 Chapter 7 - Troubleshooting...

  • Page 119: Chapter 8 Installing System Software

    Workstation software on your Intergraph system. Most of these steps are described in detail in the Windows NT Workstation Installation Guide. Certain steps refer to system software that is specific to your Intergraph system; instructions for installing this software are covered in this document.
  • Page 120 Express Setup automatically detects the Adaptec SCSI driver for all systems, and the MPS 1.1 Multiprocessor for all dual-processor systems. If you select Custom Setup on certain Intergraph systems, Setup does not detect the MPS 1.1 Multiprocessor, and you must manually select MPS 1.1 Multiprocessor during the installation.

  • Page 121: Operating System

    Appendix A - Installing System Software Configure the Windows NT Workstation operating system. Specify information such as your logon username, computer name, and local language. Configure the AMD Ethernet network adapter. During initial installation, Setup allows you to complete installation of networking software on your system.
  • Page 122 Appendix A -- Installing System Software Configure a local user account and password. Log on to Windows NT Workstation. Install and configure the G95 video display driver. Install and configure the G95 video display driver. To install the G95 video display driver: Open Display in the Windows NT Control Panel.

  • Page 123: Disable Command Queuing

    Appendix A - Installing System Software Workstation System Guide for more information about installing and configuring video display drivers. Install and configure the Sound Blaster driver. Install the Sound Blaster driver (located on the Microsoft Windows NT CD- ROM) for the integrated Vibra 16 sound controller. To install the Sound Blaster driver: Open Drivers in the Windows NT Control Panel.
  • Page 124 Appendix A -- Installing System Software WARNING Do not change values in the Registry other than as directed. If you introduce incorrect values into the Registry, you may cause serious operating system problems, and you may have to reinstall Windows NT. If you change values in the Registry that make your system unusable, you may be able to restart the system and use the Last Known Good Configuration option to undo the damage.

  • Page 125: Installing Windows 95

    Installing Windows 95 Complete the following checklist if you must install Windows 95 software on your Intergraph system. Certain steps refer to system software that is specific to your Intergraph system; instructions for installing this software...

  • Page 126: Installing Windows 95

    Collect backup media and documentation. Before installing Windows 95, collect the following media: The Microsoft Windows 95 CD-ROM. The Intergraph backup diskettes delivered with your system. Depending on your system configuration, these diskettes may include the following: Software Diskette Name...
  • Page 127 Appendix A - Installing System Software To start the Windows 95 Setup Wizard: Insert the SYSUTIL diskette into the floppy disk drive. Insert the Microsoft Windows 95 CD-ROM into the CD-ROM drive. Restart the system. After the initial BIOS screen displays, the System Utilities menu displays.
  • Page 128 Appendix A -- Installing System Software To collect system information: Select Next. To install Windows 95 in the WINDOWS directory, select Next. Select the type of Setup (Typical is the default). Type the 20-digit Product Identification Number, found on the Certificate of Authenticity on the cover of Introducing Windows 95.
  • Page 129 When copying is complete, remove the diskette and select OK to continue. CAUTION Once you have finished configuring the system, Intergraph recommends that you update the Startup Diskette, and that you update it each time you change your system’s configuration. You should also make and keep a backup copy of the Startup Diskette.
  • Page 130 Appendix A -- Installing System Software password for your mailbox. If you do not want to create a mailbox at this time, select Cancel, then select Yes to confirm. You must install a printer before you can print from Windows 95. Select Local or Network, as appropriate.
  • Page 131 Appendix A - Installing System Software To load the mouse driver automatically upon system boot, select Change the AUTOEXEC.BAT file. To manually load the mouse driver, select Preview Changes, or Skip Changes. You must key in the following at the MS-DOS command prompt each time you want to install the mouse driver.
  • Page 132 Appendix A -- Installing System Software Select Next to load both the Quick Access and MGA Monitor programs. Read the displayed information, and select OK. If prompted, type Y to use the Windows 95 Monitor Mechanism instead of the MGA.INF file. If prompted to preserve the prior display configuration, select NO.
  • Page 133 Appendix A - Installing System Software You are presented with two screens of information. After you finish reading each of them, press any key to return to the Main Menu. If you are finished installing the MS-DOS CAD drivers, select Exit or press to quit the installation program.
  • Page 134 Appendix A -- Installing System Software Read the displayed information, and then press any key to return to the Main Menu. Select Exit or press to quit the installation program. Reconfigure Microstation using the USCONFIG utility, as described in your Microstation documentation. Update the System with the QFE Diskette.

  • Page 135: Returned Goods Authorization (Rga) Form

    Customer Name: Customer Contact: Phone: Mail Address: REASON FOR RETURN: Notice: All returned equipment MUST be shipped in original Intergraph packaging. Warning: Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 136: Personal Workstation Warranty Procedure

    Personal Workstation Warranty Procedure Some malfunctioning parts cannot be repaired in the field, and must be returned to Intergraph for repair. If you have to return a part, follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning part.
  • Page 137 Detach Repair Depot address label and attach to original Intergraph packaging containing equipment to be returned. Repair Depot RGA#: _____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: _____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894...

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