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Intergraph TD-300 Maintenance Manual

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TD-300, TD-400 Desktop
Setup and Maintenance Guide
July 1996

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Summary of Contents for Intergraph TD-300

  • Page 1 TD-300, TD-400 Desktop Setup and Maintenance Guide July 1996...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 Power Input Rating The product ID information is located on the back of the base unit. The unit rating is listed in Appendix B, “Hardware Information.” Power Cord Specifications For units operating at 115 V: Use a UL listed cord set consisting of a minimum 18 AWG, type SJT three conductor cord, a maximum of 15-feet in length with a parallel blade, and a grounding type attachment plug rated 15 A, 125 V.
  • Page 4 Cautions Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment. THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER J AT DATE OF MANUFACTURE. Read all safety and operating instructions before using the equipment.

  • Page 5: Table Of Contents

    Finding Operating System Information ............x Getting Documentation and Training ............xi Getting Telephone Support ................xii Using the Intergraph Bulletin Board Service..........xii Using the Intergraph FAXLink ..............xiii Finding Intergraph on the Internet ............... xiv Learning About System Ergonomics ............xiv Chapter 1 Getting Started................
  • Page 6 Contents Opening the Base Unit...................35 Avoiding Electrostatic Discharge..............36 Attaching an Antistatic Wrist Strap ..............37 Closing the Base Unit..................38 Chapter 4 Maintaining the System ............39 Cleaning the System ..................39 Exterior Surfaces ...................39 Mouse ....................39 Keyboard....................39 Replacing System Parts .................40 Replacing the Combo or Floppy Disk Drive .........41 Replacing the CD-ROM Drive ..............43 Replacing the System Hard Disk Drive..........44 Replacing the Auxiliary Hard Disk Drive ..........47...
  • Page 7 Contents Security Menu ....................86 Password ....................86 Anti-Virus ..................... 87 Default Menu ....................87 Original ....................87 Optimal....................88 Fail-safe....................88 Chapter 7 Troubleshooting ..............89 System Power....................89 System Boot ....................90 Sound93 Video 94 Miscellaneous Hardware................94 Network......................
  • Page 8 viii Contents Returned Goods Authorization (RGA) Form Warranty Procedure Repair Depot Address Labels...

  • Page 9: Preface

    Preface The TD-300, TD-400 Desktop Setup and Maintenance Guide contains information for setting up, configuring, and servicing your desktop workstation. About This Document The TD-300, TD-400 Desktop Setup and Maintenance Guide is organized as follows: Chapter 1, “Getting Started,” describes how to set up the system hardware and start the system, and other system information.

  • Page 10: Document Conventions

    Preface Appendix A, “Installing System Software,” lists software installed by Intergraph, and describes how to install the operating system and associated system software. Appendix B, “Hardware Information,” provides information for external ports, system board connectors, system board jumper connectors, and the power supply.

  • Page 11: Getting Documentation And Training

    For detailed information on using Windows 95, refer to Windows 95 Help. If you ordered your system with the Solaris 2.5 for x86 operating system, you received printed and online Solaris documentation from Intergraph and Sun Microsystems: For basic information on installing and setting up Solaris 2.5 for 86 on your Intergraph TD-xxx system, refer to Intergraph’s Workstation...

  • Page 12: Getting Telephone Support

    Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph’s technical and marketing staff, and with other Intergraph customers.

  • Page 13: Using The Intergraph Faxlink

    Operator (Sysop) at 1-205-730-1413, or send a fax to 1-205-730-1110. Using the Intergraph FAXLink You can use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. To use FAXLink from a touch-tone...

  • Page 14: Finding Intergraph On The Internet

    Finding Intergraph on the Internet You can find Intergraph on the Internet in the following ways: If you have a World Wide Web browser, connect to Intergraph Online, Intergraph’s Web server, at http://www.intergraph.com. If you have an application that allows you to transfer files to and from a system using File Transfer Protocol (FTP), connect to Intergraph’s...

  • Page 15: Chapter 1 Getting Started

    Intergraph Quick-Fix Engineering (QFE) diskette Intergraph System Utilities (SYSUTIL) diskette Primax mouse driver diskette (Windows 95 only) Intergraph TD-300, TD-400 Desktop Online Reference diskette Note: The workstation is delivered with the operating system and associated system software installed on the system’s hard disk drive.

  • Page 16: Setting Up

    Chapter 1 - Getting Started If you ordered a monitor from Intergraph, its carton contains the following items. Monitor Monitor power cord Video cable Documentation Note: If any of the base unit or monitor parts were not delivered, call the Customer Response Center immediately at 1-800-633-7248 Retain all packaging materials.
  • Page 17 Chapter 1 - Getting Started WARNING To avoid personal injury or equipment damage, and to allow proper airflow, you must use the footstands when setting the base unit in the vertical position. Note: Ensure the power switch is at the top when setting the base unit in the vertical position.
  • Page 18 Refer to the following figure. WARNING If you are using cables not supplied by Intergraph, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of EMI produced by the system.

  • Page 19: Connecting The Video Cables

    Chapter 1 - Getting Started Set the power supply range switch to the proper setting for your country. If you do not know the voltage for your location, contact your local utilities. Ensure the power switch on the front of the base unit is in the out position.

  • Page 20: Starting The System

    Chapter 1 - Getting Started Video Port (Secondary Monitor) Video Port (Single or Primary Monitor) For a la carte workstations: Connect the video cable to the Video port in PCI slot 2 and to the monitor. Refer to the following figure. For dual-screen configurations, connect the video cable for the secondary monitor to the Video port in PCI slot 3 and to the monitor.
  • Page 21 Refer to the appropriate procedure (following) to start the operating system for the first time. Note: For information on starting and configuring the Solaris 2.5 for x86 operating system, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86.

  • Page 22: Starting Windows Nt For The First Time

    Emergency Repair Disk, and to the Windows NT Workstation Installation Guide for information on using Note: If your system came pre-configured from Intergraph, you can run the Repair Disk utility from an icon in the Startup group of Program Manager.

  • Page 23: Starting Windows 95 For The First Time

    Chapter 1 - Getting Started Starting Windows 95 for the First Time To start Windows 95 for the first time: At the initial Windows 95 Setup screen, select Next. Select the regional setting that most closely matches where you live. Select the appropriate keyboard layout for your location.

  • Page 24: About Installed System Software

    Help for information on creating and using a Startup Diskette. About Installed System Software Intergraph shipped your TD-xx workstation with the operating system and associated system software installed on the system’s hard disk drive. On a system running Windows NT Workstation or Windows 95, the following system software is installed: Operating system driver software for VGA video display.

  • Page 25: Re-Installing System Software

    Workstation System Guide. For information on software installed on a system running the Solaris 2.5 for x86 operating system, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86 (delivered with Intergraph workstations running Solaris 2.5 for x86). Re-Installing System Software If you need to re-install the Windows NT Workstation or Windows 95 operating system for any reason, refer to Appendix A, “Installing System...

  • Page 26: Using The Online Reference

    Chapter 1 - Getting Started Periodically run virus scan software to ensure your system files are not corrupted. If you placed the system in a vertical position, press the eject/load button to open the CD-ROM drive tray. Rotate or slide at least three of the media tabs so that when you insert a compact disc, it will not fall out.
  • Page 27 Open TDDTOR.HLP to display the Online Reference. You can obtain the latest version of your system’s Online Reference from the Intergraph Bulletin Board Service (IBBS) or Intergraph’s FTP site. To obtain Online Reference updates: From the IBBS login, go to Intergraph Product Centers...

  • Page 28: Obtaining Windows Nt Updates

    Windows NT release. CAUTION If Intergraph provides a Service Pack through the IBBS, it has been certified against Intergraph hardware as described with the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not have been certified with your Intergraph hardware.

  • Page 29: Chapter 2 Configuring The System

    Windows NT Workstation or Windows 95. Note: For instructions on configuring the system when it is running Solaris 2.5 for x86, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86. Before You Begins...

  • Page 30: Re-Installing System Software

    VGA display driver to run the video display. To enable the system to use its installed G95 video display adapter at other display resolutions, you must configure the video display to use the Intergraph G95 video display driver. This driver is installed on the system’s hard disk, and is also delivered on a backup diskette.

  • Page 31: Configuring A System Running Windows Nt Workstation

    Chapter 2 - Configuring the System The base version G95 graphics provides 2 MB of dual ported WRAM (Window RAM), upgradable to 4 and 8 MB. Additional memory increases the number of colors available at each resolution, enabling you to work in true color and 3D at higher resolutions.
  • Page 32 Chapter 2 - Configuring the System Note: Changing one display setting may cause the others to shift automatically. For example, if you select 1024 x 768 in the Desktop Area, the Refresh Frequency may automatically change to a supported rate for that resolution. Change the settings in the Display Settings dialog as follows: Use Color Palette to select the number of colors for the display.
  • Page 33 SystemRoot\SYSTEM32 directory. Note: In a multiple G95 configuration, the MGA.INF setting affects all monitors. Intergraph recommends that you select a monitor that is compatible with the least-capable monitor used by your system. To test the new monitor selection: Open Display in the Windows NT Control Panel.
  • Page 34 Chapter 2 - Configuring the System Select Test. If the display is satisfactory, go to step 6. If not, continue. If your monitor does not display a stable test screen, the parameters set by the MGA.INF file are not suitable for your monitor. Select Cancel to close Display.
  • Page 35 Chapter 2 - Configuring the System To change the dual-screen style, you must edit the Windows NT Registry. WARNING Do not change values in the Registry other than as directed. If you introduce incorrect values into the Registry, you may cause serious operating system problems, and you may have to reinstall Windows NT.
  • Page 36 Chapter 2 - Configuring the System Changing the Default Video Display Driver After configuring the video display and restarting the system, you can configure the system to use the Intergraph G95 video display driver by default. To change the default video display driver: Open System in the Windows NT Control Panel.

  • Page 37: Configuring Tcp/Ip Networking

    Check for the following common video configuration problems and solutions: A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously.

  • Page 38: Configuring A System Running Windows 95

    Chapter 2 - Configuring the System If appropriate, select Change next to the Workgroup field. The Domain/Workgroup Settings dialog displays. Type a new workgroup name and select OK. Select TCP/IP Protocol from the Installed Network Software list, and then select Configure. The TCP/IP Configuration dialog displays. Type your system’s Internet Protocol (IP) address and IP subnet mask, and the IP address of your network’s default gateway.
  • Page 39 Chapter 2 - Configuring the System Select Change Display Type. The Change Display Type dialog displays. To change the video display adapter, select Change under Adapter Type. To change the monitor type, select Change under Monitor Type. Select Show all devices. From the list, select the appropriate video display adapter and monitor type.
  • Page 40 Chapter 2 - Configuring the System Select Apply. By default, the G95 display driver assumes your system has a 60 Hz monitor. If your monitor is capable of higher refresh rates, you should run the MGA Monitor application to select a different monitor with a higher refresh rate. To select a monitor: From the Windows 95 Start menu, select Programs, select MGA Millennium PowerDesk, and then select MGA Monitor Program.
  • Page 41 Chapter 2 - Configuring the System problems, return to the Monitor Selection dialog to change your monitor selection. When you have selected and tested your monitor, select Save and Exit. If there is a diskette in the floppy disk drive, remove it; then select Restart Windows to restart the system.
  • Page 42 Chapter 2 - Configuring the System Select the size of the display and desktop areas to set the video display resolution. The display and desktop combination you select limits the color palettes available. Note: The virtual desktop cannot be smaller than the display area. Select a desktop area larger than the display area to permit extended screen manipulation, such as side-by-side full-page viewing of a two-page document, or large, maximized spreadsheets without redraw delays.
  • Page 43 Chapter 2 - Configuring the System Select the Performance tab, and then select the appropriate check boxes to enable or disable geometric shape acceleration or 3D acceleration. Enabling 3D acceleration reduces the display area and color palette combinations available, as shown in the following table. Color Palette 65,565 16.7 M...

  • Page 44: Configuring Tcp/Ip Networking

    A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously.

  • Page 45: Performing Additional Windows 95 Configuration

    Chapter 2 - Configuring the System Under Manufacturers, select Microsoft, and under Network Protocols, select TCP/IP; then select OK. The TCP/IP software installs. In the Network dialog, select TCP/IP, and then select Properties. The TCP/IP Properties dialog displays. Select the IP Address tab, and then select Specify an IP address. Type your system’s IP address and IP subnet mask.
  • Page 46 Chapter 2 - Configuring the System To bypass Auto-Run or Auto-Play: Press and hold down as you insert the CD-ROM. SHIFT To disable Auto-Run: From the Windows 95 Start menu, select Settings, select Control Panel, select System, select Device Manager, select CD-ROM, select Properties, and then select Settings.
  • Page 47 Chapter 2 - Configuring the System Recording with the Keyboard Microphone If you want to record music or speech with the keyboard microphone on your system, you must first enable the Automatic Gain Control. To enable the Automatic Gain Control: From the Windows 95 Start menu, select Programs, select Accessories, select Multimedia, and then select Volume Control.
  • Page 48 Chapter 2 - Configuring the System To reduce the size of the Recycle Bin: Right-click the Recycle Bin. Select Properties. Change the size of the Recycle Bin to 2 or 3 percent of the size of the system disk, as appropriate. Select OK.

  • Page 49: Chapter 3 Opening And Closing The Base Unit

    Chapter 3 Opening and Closing the Base Unit This chapter describes opening and closing the system’s base unit, taking precautions to avoid electrostatic discharge, and attaching an antistatic wrist strap. Opening the Base Unit WARNING Before opening the base unit, turn the system power off. Use caution when removing the top cover to avoid injury.

  • Page 50: Avoiding Electrostatic Discharge

    Chapter 3 - Opening and Closing the Base Unit Lift up the top cover above the ISA I/O panel and pull up and back. Set the top cover aside. The following figure shows inside the base unit. SCSI Terminator Auxiliary Disk Card Drive Bracket Power Supply...

  • Page 51: Attaching An Antistatic Wrist Strap

    Chapter 3 - Opening and Closing the Base Unit Do not service the system on surfaces known to have high electrostatic buildup, such as rugs and carpets. Work on a static-safe surface instead. Handle all printed circuit boards as little as possible and by the edges only.

  • Page 52: Closing The Base Unit

    Chapter 3 - Opening and Closing the Base Unit To attach a reusable antistatic wrist strap: Attach the wrist strap to the ground loop shown in the following figure. Ground Loop Slip the elastic end of the wrist strap snugly around your bare wrist. Note: The metal conductor bead in the elastic must contact bare skin.

  • Page 53: Chapter 4 Maintaining The System

    Chapter 4 Maintaining the System This chapter describes cleaning the system’s exterior surfaces, replacing system parts, changing the system boot sequence, and reprogramming the flash EPROM with a new Basic Input/Output System (BIOS). Cleaning the System Follow these guidelines for cleaning the system. CAUTION Power off the system before cleaning the exterior surfaces, mouse, and keyboard.

  • Page 54: Replacing System Parts

    Chapter 4 - Maintaining the System Replacing System Parts This section describes replacing the following parts of the system: Combo or floppy disk drive CD-ROM drive System hard disk drives Auxiliary hard disk drives SCSI termination card Riser card System board Power supply You will need the following tools to service the system: Quarter-inch nutdriver...

  • Page 55: Replacing The Combo Or Floppy Disk Drive

    Chapter 4 - Maintaining the System Replacing the Combo or Floppy Disk Drive To remove the combo or floppy disk drive: Lift the drive out of the base unit and disconnect the power cable and floppy cable. Note the position of pin 1 (identified by the red stripe) on the floppy cable as shown.
  • Page 56 Chapter 4 - Maintaining the System Using a No. 1 Phillips screwdriver, remove the four screws holding the drive to the support bracket. Support Bracket Screws To install the new combo or floppy disk drive: Mount the replacement drive to the support bracket using the four screws removed previously.

  • Page 57: Replacing The Cd-Rom Drive

    Chapter 4 - Maintaining the System Replacing the CD-ROM Drive To remove the CD-ROM drive: Remove the combo or floppy disk drive as described in “Replacing the Combo Drive,” leaving the cables attached. Disconnect the power cable, SCSI cable and audio cable from the CD-ROM drive, as shown in the following figure.

  • Page 58: Replacing The System Hard Disk Drive

    SCSI cable is keyed to ensure proper insertion, so that the red stripe (pin 1) is adjacent to the power connector. If installing an Intergraph CD-ROM drive, the audio cable is already connected to the drive. Connect the loose end of the audio cable to its system board connector, in front of the power supply fans.
  • Page 59 Chapter 4 - Maintaining the System Using a No. 2 Phillips screw driver, remove the power switch cable from the chassis. Screw Ground Wire Power Cable Power SCSI Switch Cable Cable...
  • Page 60 Chapter 4 - Maintaining the System Using a No. 2 Phillips screwdriver, remove only the two screws on the side of the hard disk drive as shown in the following figure. Do not remove the grommets from the mounting bracket. Mounting System Hard Bracket...

  • Page 61: Replacing The Auxiliary Hard Disk Drive

    Install the operating system onto the new hard disk drive as described in Appendix A, “Installing System Software.” Note: For instructions on installing the Solaris 2.5 for x86 operating system, refer to Intergraph’s Workstation Software Configuration for Solaris 2.5 for x86. Replacing the Auxiliary Hard Disk Drive The auxiliary hard disk drive is located between the power supply and the riser card.
  • Page 62 Chapter 4 - Maintaining the System Power Cable SCSI Cable Remove the hard disk drive and its support bracket. Set the hard disk drive on a flat antistatic surface.
  • Page 63 Chapter 4 - Maintaining the System Using a No. 2 Phillips screwdriver, remove and retain the screws attaching the hard disk drive to the bracket. Leave the grommets in the bracket. Grommets Tabs To install the new hard disk drive: Disable SCSI termination and set the SCSI ID to the same SCSI ID as the previous hard disk drive.
  • Page 64 Chapter 4 - Maintaining the System Install the hard disk drive and bracket into the base unit, inserting the tabs into the peripheral brace. Refer to the following figure. Route the SCSI cable as shown in the following figure. Peripheral Brace SCSI Cable Close the base unit.

  • Page 65: Replacing The Scsi Termination Card

    Chapter 4 - Maintaining the System Replacing the SCSI Termination Card To replace the SCSI termination card: Disconnect the external SCSI cable, if installed. Using a No. 1 Phillips screwdriver, remove the two screws from the Fast SCSI-2 port. Note the orientation of the SCSI termination card. Slide the card out of the chassis and disconnect the SCSI cable.

  • Page 66: Replacing The Riser Card

    Chapter 4 - Maintaining the System Connect the external SCSI cable. Replacing the Riser Card To remove the riser card: Remove the combo or floppy disk drive as described in “Replacing the Combo or Floppy Disk Drive,” leaving the cables attached. Remove the auxiliary hard disk drive as described in “Replacing the Auxiliary Hard Disk Drive,”...
  • Page 67 Chapter 4 - Maintaining the System Grounding Tabs Riser Card Peripheral Brace To install the new riser card: Remove the new riser card from the antistatic bag. Insert the riser card into its system board slot, pushing firmly over the center of the PCI connectors to ensure it seats completely.

  • Page 68: Replacing The System Board

    Chapter 4 - Maintaining the System Replacing the System Board CAUTION The system board is extremely sensitive to static electricity. To prevent serious damage to the system board, wear the antistatic wrist strap while performing the following steps. Do not open the antistatic bag containing the system board until instructed.
  • Page 69 Chapter 4 - Maintaining the System Disconnect the reset, disk activity LED, and power on LED cables from the system board. Note the orientation of the LED cables. Reset - Green Black Disk Activity Black LED - Orange Power On LED - Black White Disconnect all other cables from the system board.
  • Page 70 Chapter 4 - Maintaining the System Disconnect the cables from the external ports. Using a three-sixteenth-inch nutdriver, remove the jackscrews from the video, parallel, and serial ports. Refer to the following figure. Using an 8 mm or five-sixteenth-inch nutdriver, remove the hex nuts from the audio jacks.
  • Page 71 Chapter 4 - Maintaining the System To install the new system board: The new system board should have the SIMMs and WRAM module (if required) installed before placing it into the base unit. Lower the new system board into the base unit. Ensure the standoff lines up with the hole in the chassis.

  • Page 72: Replacing The Power Supply

    Close the base unit. Replacing the Power Supply CAUTION Purchase replacement power supplies from Intergraph to ensure proper specifications are met and to guarantee safety. WARNING Set the AC voltage switch on the back of the power supply to the correct voltage for your location, or the power supply will be irreparably damaged when power is applied.
  • Page 73 Chapter 4 - Maintaining the System Remove the SCSI termination card as described in “Replacing the SCSI Termination Card.” It is not necessary to disconnect the card from the SCSI cable. Remove the auxiliary disk drive (or its bracket if not installed) as described in “Replacing the Auxiliary Hard Disk Drive.”...

  • Page 74: Reprogramming The Flash Eprom

    Chapter 4 - Maintaining the System To install the new power supply: Remove the new power supply from its packaging and set the AC voltage switch on the back of the new power supply to the correct voltage for your location. Mount the power switch cable and grounding wire to the chassis.
  • Page 75 Connect to the Intergraph Bulletin Board Service (IBBS) via modem. Refer to the Preface for instructions. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Delivered Drivers; then select the appropriate operating system and hardware platform.
  • Page 76 Confirm that you want to replace the existing FLASH.EXE with the new FLASH.EXE. Shut down and power off the system. Restart the system. When the MS-DOS Startup menu displays, select the Intergraph Flash Utility. The following messages display. Intergraph flash programming utility Reading 741 XX .ROM . Erasing flash EPROM...

  • Page 77: Changing The System Boot Sequence

    Chapter 4 - Maintaining the System Changing the System Boot Sequence To change the system boot sequence: Restart the workstation. The American Megatrends banner screen displays with the following message: Press DEL if you want to run Setup Press . The AMIBIOS Setup Main Menu displays. DELETE Click on the Advanced icon.
  • Page 78 Chapter 4 - Maintaining the System...

  • Page 79: Chapter 5 Upgrading The System

    Intergraph’s memory upgrade kit contains two Single Inline Memory Modules (SIMMs) and a disposable antistatic wrist strap. If you obtain memory from a source other than Intergraph, it must meet the following specifications: Height: no more than 1.4 inches high...
  • Page 80 Chapter 5 - Upgrading the System The following table shows valid memory configurations. Each bank contains two sockets, and both sockets must be populated. Memory density must be the same in all populated sockets. Density of Each SIMM In Supported Bank 0 Bank 1 Bank 2...
  • Page 81 Chapter 5 - Upgrading the System Remove the existing SIMMs from their sockets before adding new ones. Remove the SIMMs from the static bag and install them in this order: If the total number of installed SIMMs will be two, install the SIMMs in the Bank 0 sockets.

  • Page 82: Adding Internal Scsi Devices

    Chapter 5 - Upgrading the System Push on the top edge of the SIMM until it snaps into the metal clips and locks into the vertical position. The socket tabs must fit inside the mounting holes of the SIMM. Repeat steps 4 through 6 for each SIMM. Replace the PCI option boards.
  • Page 83 Chapter 5 - Upgrading the System If installing the device into the auxiliary drive bay above the power switch, slide the device through the faceplate and secure the device using the four screws supplied with the device. If installing a hard disk drive into the auxiliary hard disk drive bracket, remove the bracket and mount the disk drive to the bracket as shown in the following figure.

  • Page 84: Adding External Scsi Devices

    Chapter 5 - Upgrading the System If you installed a hard disk drive in the auxiliary hard disk drive bracket, route the SCSI cable as shown in the following figure. Peripheral Brace SCSI Cable Close the base unit. If necessary, install the device drivers and configure the device according to the vendor’s instructions.

  • Page 85: Adding Option Boards

    Chapter 5 - Upgrading the System To install an external SCSI device: Set the device’s SCSI ID to an unused number and enable or disable the device’s SCSI termination according to the note above and the vendor’s instructions. Connect one end of the SCSI cable to the Fast SCSI-2 port on the back of the base unit.

  • Page 86: Pci Option Boards

    Chapter 5 - Upgrading the System Side PCI Slot 1 PCI Slot 2 PCI Slot 3 ISA Slot 3 Side ISA Slot 1 ISA Slot 2 Note: PnP boards may be installed in the ISA slots. PCI Option Boards PCI boards do not require manual system configuration when installing the board.

  • Page 87: Isa And Pnp Option Boards

    Chapter 5 - Upgrading the System Restart the system. The new PCI board is recognized and configured automatically. ISA and PnP Option Boards ISA boards are not designed with internal registers that define the board’s configuration to the system during startup. Therefore, you must run the System Configuration Utility (SCU) to define the board to the system.
  • Page 88 Chapter 5 - Upgrading the System If installing the board to side two of the riser card, remove the I/O lock bracket and the blanking plate from the destination slot. I/O Lock Bracket Install the option board. Press firmly to ensure the board seats completely in the slot.

  • Page 89: Using The System Configuration Utility

    Chapter 5 - Upgrading the System Restart the system. If you installed an ISA board, the installation is complete. If you installed a PnP board, notice when the following message displays. Hit DEL if you want to run SETUP Press to run AMIBIOS Setup.

  • Page 90: Isa Boards Without A Configuration File

    Chapter 5 - Upgrading the System To define ISA boards with a configuration file: Shut down and power off the system. Insert the SYSUTIL diskette into the floppy diskette slot of the combo drive; then restart the system. When the MS-DOS Startup menu displays, select the System Configuration Utility option.

  • Page 91: Isa Boards Without A Configuration File

    Chapter 5 - Upgrading the System system (that is, manually create a configuration file) by following this procedure. To define ISA boards without a configuration file: Shut down and power off the system. Insert the SYSUTIL diskette into the floppy diskette slot of the combo drive;...
  • Page 92 Chapter 5 - Upgrading the System Press to return to the ISA Board Definition Menu. ENTER Press to return to the SCU Main Menu. Select Step 2. The Add and Remove Boards Menu displays. Select the required slot number and press INSERT Select to add the board.

  • Page 93: Chapter 6 Using Amibios Setup

    BIOS 741XX.ROM, where XX is the version. The BIOS version number is displayed during the American Megatrends, Inc., banner message during boot up. The banner message is similar to the following: AMIBIOS (C) 1994 American Megatrends Inc., (C) 1995 Intergraph Corporation (741XX)

  • Page 94: Starting Amibios Setup

    Chapter 6 - Using AMIBIOS Setup Starting AMIBIOS Setup To start AMIBIOS Setup: Restart the system. The American Megatrends banner screen displays with the following message: Press DEL to enter Setup Press . The AMIBIOS Setup Main Menu displays. DELETE This screen allows access to menus for configuring the BIOS to suit your own needs or perform maintenance as needed.

  • Page 95: Setup Menu

    Chapter 6 - Using AMIBIOS Setup To change a parameter’s value, move the pointer to a parameter and click the mouse button. An Options menu displays allowing you to select one of the choices. When you are at the main menu in AMIBIOS Setup, press exit.

  • Page 96: Advanced Setup

    Chapter 6 - Using AMIBIOS Setup Floppy A, Floppy B -- The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed in the workstation. To change the floppy drive parameters: Note: The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the parameter unless you replace floppy drive A with a different capacity disk drive.

  • Page 97: Chipset Setup

    Chapter 6 - Using AMIBIOS Setup Password Checking -- This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. The default value is Setup, enabling the system to prompt for a password before allowing you to enter AMIBIOS Setup.

  • Page 98: Peripheral Setup

    Chapter 6 - Using AMIBIOS Setup PCI VGA Buffering -- The PCI VGA Buffering parameter allows you to implement the read prefetch support in the linear buffer of the workstation graphics hardware. System performance increases when set to Enabled (default). If you install a graphics card that does not support read prefetch, this parameter must be set to Disabled for proper display.
  • Page 99 Chapter 6 - Using AMIBIOS Setup OnBoard FDC -- When set to Enabled (default), this parameter enables the system I/O controller on the system board. If you install floppy controller cards, then this parameter must be set to Disabled. Serial Port1 -- This parameter enables the use of serial port 1 on the system board by selecting a memory address for the port.

  • Page 100: Security Menu

    Chapter 6 - Using AMIBIOS Setup when operating in ECP mode. Values for this parameter are None, CH 1 through CH 7. When the Parallel Port Mode is set to ECP, the default DMA channel is 5. Security Menu The Security Menu allows you to change the system password and enable or disable virus protection.

  • Page 101: Anti-Virus

    Chapter 6 - Using AMIBIOS Setup Anti-Virus The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the boot device. If a virus is detected, the BIOS prevents data from being saved to the boot sector and system files on the IDE drive. Note: SCSI hard disk drives are not checked by the Anti-Virus BIOS option.

  • Page 102: Optimal

    Chapter 6 - Using AMIBIOS Setup Optimal Selecting the Optimal icon loads the best-case values that optimize system performance. The system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the Optimal defaults are loaded during reboot.

  • Page 103: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting Use this chapter to help determine the causes of problems that can occur with the workstation. This chapter describes the following types of problems: System power System boot Sound Video Miscellaneous hardware Network System Power ERROR - Fails to power on. Reason Solution Power cord not connected...

  • Page 104: System Boot

    Chapter 7 - Troubleshooting System Boot ERROR - Series of beeps and error message displays. Number of Beeps - Message Explanation and Solution 1 - Refresh Failure Bad memory refresh circuitry on the system board. Remove and re- install the SIMMs. If error continues, replace SIMMs.
  • Page 105 Chapter 7 - Troubleshooting ERROR - System hangs after BIOS initializes. Reason Solution Incorrect memory speed set in the Change the “Installed Memory BIOS. Speed,” parameter in AMIBIOS Setup to 70 ns. Refer to Chapter ERROR - Does not boot from the expected boot device. Reason Solution Boot sequence is incorrectly set.
  • Page 106 Chapter 7 - Troubleshooting ERROR - Hard disk drive not recognized Reason Solution A SCSI address conflict exists Remove the hard disk drive and between the hard disk drive you change SCSI ID to an unused installed and another SCSI device. setting.

  • Page 107: Sound93

    Chapter 7 - Troubleshooting ERROR - Total amount of memory does not display. Reason Solution Faulty SIMMs. Determine faulty SIMMs by swapping SIMMs until the faulty one is found. SIMMs not properly seated into Remove top cover and graphics the socket. boards and ensure SIMMs are properly installed.

  • Page 108: Video

    Chapter 7 - Troubleshooting Video ERROR - System powered on, but screen remains blank. Reason Solution Monitor not powered on. Turn on power to the monitor. Monitor power cord not Connect monitor power cord to connected. AC outlet and monitor. Video cable not properly installed.

  • Page 109: Network

    Chapter 7 - Troubleshooting ERROR - PC Card device does not work, or not recognized Reason Solution Defective PC Card device. Insert another PC Card device to verify the combo drive works. PC Card device is not compatible Replace with compatible PC Card with operating system.
  • Page 110 Chapter 7 - Troubleshooting...

  • Page 111: Appendix A Installing System Software

    Installing Windows NT Workstation Complete the following checklist if you must install Windows NT Workstation software on your Intergraph system. Most of these steps are described in more detail in the Windows NT Workstation Installation Guide. Collect backup media and documentation...
  • Page 112 Express Setup automatically detects the Adaptec SCSI driver for all systems, and the MPS 1.1 Multiprocessor for all dual-processor systems. If you select Custom Setup on certain Intergraph systems, Setup does not detect the MPS 1.1 Multiprocessor, and you must manually select MPS 1.1 Multiprocessor during the installation.
  • Page 113 Appendix A - Installing System Software the Windows NT Workstation System Guide for more information about installing and configuring network adapter drivers. Configure the networking protocols During initial installation, Setup allows you to select and configure networking protocols on your system. If your system uses TCP/IP, note the following when using the Windows NT Workstation Installation Guide to install and configure TCP/IP software: Use the TCP/IP networking information you obtained from your...
  • Page 114 Appendix A - Installing System Software Select Install. When prompted, confirm the path to the directory in which the driver will be installed. If prompted to choose between the installed driver and a new driver, select New. When the MGA Monitor Selection dialog displays, you may select a monitor as described in Chapter 2, “Configuring the System,”...

  • Page 115: Disable Command Queuing

    Appendix A - Installing System Software Restart the system. Disable command queuing To improve standalone workstation performance and to improve performance with some high-performance SCSI peripherals, you should disable command queuing in the Windows NT Registry. WARNING Do not change values in the Registry other than as directed. If you introduce incorrect values into the Registry, you may cause serious operating system problems, and you may have to reinstall Windows NT.
  • Page 116 CAUTION Once you have created all of your user accounts and have finished configuring the system, Intergraph recommends that you create an Emergency Repair Disk using the RDISK.EXE utility. Use this utility to update the Emergency Repair Disk any time you change your system’s configuration.

  • Page 117: Installing Windows 95

    Collect backup media and documentation Before installing Windows 95, collect the following media: The Microsoft Windows 95 CD-ROM. The Intergraph backup diskettes delivered with your system. Depending on your system configuration, these diskettes may include the following: Software Diskette Name...
  • Page 118 Appendix A - Installing System Software Install Windows 95 CAUTION If you are installing Windows 95 over an existing Windows 95 installation, you should first back up any data on your system, and then format the system drive. This will eliminate any corrupt files and ease the installation process.
  • Page 119 Appendix A - Installing System Software The Windows 95 Setup Wizard divides Windows 95 installation into three steps: collecting system information, copying files, and configuring the final installation. To collect system information: Select Next to start the Windows 95 Setup Wizard. To install Windows 95 in the WINDOWS directory on your system’s hard disk, select Next.
  • Page 120 Appendix A - Installing System Software If a dialog displays asking you to type a path to the ASPI8DOS.SYS file, type a: into the Copy files from box; then select OK. This copies the file from the SYSUTIL diskette to the system. If you are prompted to create a Startup Diskette, insert a blank diskette into the floppy disk drive;...
  • Page 121 Appendix A - Installing System Software Select OK to restart the system with Windows 95 fully configured. Install the Primax mouse drivers The Primax mouse drivers come in both MS-DOS and Windows versions. To achieve the highest levels of performance, install both versions of the mouse driver.
  • Page 122 Appendix A - Installing System Software Read the displayed information, and select OK. Remove the diskette from the floppy disk drive; then select Restart Windows to restart the system. After the system restarts, open the Primax Mouse Control Panel in the Primax Mouse group in Program Manager to customize the driver settings.
  • Page 123 Windows 95 drivers. CAUTION Intergraph recommends that you update the Startup Diskette, and that you update it each time you change your system’s configuration. You should also make and keep a backup copy of the Startup Diskette.
  • Page 124 Appendix A - Installing System Software...

  • Page 125: Appendix B Hardware Information

    Appendix B Hardware Information This appendix lists the external port pinouts, system board connector pinouts, system board jumpers connectors, and power supply information. External Port Pinouts MIDI/Game Signal Fire button 0 X-axis, joystick 1 Ground Ground Y-axis, joystick 1 Fire button 1 Fire button 2 X-axis, joystick 2 MIDI out...

  • Page 126: Serial (Com)

    Appendix B - Hardware Information Serial (COM) Signal DCD - Data Carrier Detect RD - Receive Data TD - Transmit Data DTR - Data Terminal Ready Ground DSR - Data Set Ready RTS - Request to Send CTS - Clear to Send RI - Ring Indicator Ethernet AUI Signal...

  • Page 127: Ethernet 10Base-T

    Appendix B - Hardware Information Ethernet 10Base-T Signal TD+ - Transmit Data TD– - Transmit Data RD+ - Receive Data Reserved Reserved RD– - Receive Data Reserved Reserved SCSI Signal Command Data-0 Command Data-1 Command Data-2 Command Data-3 Command Data-4 Command Data-5 Command Data-6 Command Data-7...

  • Page 128: Mouse And Keyboard

    Appendix B - Hardware Information Mouse and Keyboard Mouse Signal MDATA Reserved Ground Fused VCC - +5V MCLK Reserved Keyboard Signal KDATA Reserved Ground Fused VCC - +5V KCLK Reserved Video Signal R - Red G - Green B - Blue MID2 - Monitor ID2 5, 6, 7, Ground...

  • Page 129: Parallel

    Appendix B - Hardware Information Parallel Signal Signal -Strobe -ACK - Acknowledge Data 0 Busy Data 1 PE - Paper Empty Data 2 +Select Data 3 -Auto FDXT - Auto Feed Data 4 -Error Data 5 -Init - Start Data 6 -SLCTIN - Select Data 7...

  • Page 130: Floppy

    Appendix B - Hardware Information Note: For the SCSI, Ethernet AUI, and MIDI/Game connectors shown above, refer to “External Ports” in this appendix. Floppy Signal Signal STEP- No connect WDATA- DRATE0 WGATE- INDEX- TRK0- MTR0- WRPRT- DRV1- RDATA- DRV0- HDSEL MTR1- DSKCHG ISA Bus J3...

  • Page 131: Isa Bus J6

    Appendix B - Hardware Information ISA Bus J6 Signal Signal Spare IRQ11 IRQ4 IRQ5 0WS- Ground MEMCS16- Ground SPKR- Ground SD+(13) SD+(12) SD+(9) SD+(8) SD+(2) SD+(3) SD+(6) SD+(7) SA+(19) SA+(20) SA+(23) SBHE- SA+(0) Ground SA+(2) Ground ISA BCLK Ground SA+(4) SA+(5) SA+(8) SA+(9)

  • Page 132: System Board Jumper Connectors

    Appendix B - Hardware Information System Board Jumper Connectors The system board uses jumper connectors to set the CPU frequency, G95 VGA mode disable/enable, and Vibra 16S sound disable/enable. CPU Frequency CPU Frequency (Secondary CPU) (Primary CPU) Vibra 16S Sound Disable/Enable G95 VGA Mode Disable/Enable...

  • Page 133: G95 Vga Mode Disable/Enable

    Appendix B - Hardware Information CAUTION Do not change the jumper settings in an attempt to change CPU speed. The CPUs will only operate properly when the jumpers are installed in their default settings. The following figure shows the detail of the CPU frequency jumper connectors.

  • Page 134: Vibra 16S Sound Disable/Enable

    Appendix B - Hardware Information Vibra 16S Sound Disable/Enable The 3-pin connector labeled J24 on the system board enables or disables the integrated sound. If a jumper is installed on pins 2-3 (default), the integrated sound is enabled. If the jumper is installed on pins 1-2, the integrated sound is disabled.
  • Page 135 Appendix B - Hardware Information Notes: The power supply meets or exceeds the specifications in the above table. For the noted specifications, the Maximum values describe the smallest acceptable maximum load, and the Minimum values describe the largest acceptable minimum load. These outputs are measured at the connector of a loaded cable.

  • Page 136: Cable Connectors

    Appendix B - Hardware Information Cable Connectors The following table shows the cable connectors from the power supply that connect to the riser card and to the devices in the server. Connector Device System Board System Board System Board System Board System Board Hard Disk Drive CD-ROM Drive...
  • Page 137 Appendix B - Hardware Information Signal Wire Signal Wire Color Color P7-1 +12V Yellow P9-1 P7-2 Return Black P9-2 Return Black P7-3 Return Black P9-3 Return Black P7-4 P9-4 +12V Yellow P8-1 +12V Yellow P8-2 Return Black P8-3 Return Black P8-4...
  • Page 138 Appendix B - Hardware Information...
  • Page 139 Mail Address: REASON FOR RETURN: Notice: All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. Warning: Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 140: Warranty Procedure

    Warranty Procedure Some malfunctioning parts cannot be repaired in the field, and must be returned to Intergraph for repair. If you have to return a part, follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning part.
  • Page 141 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________...

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