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Intergraph TDZ-300 Setup And Maintenance Manual

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TDZ-300, TDZ-400 Desktop
Setup and Maintenance Guide
March 1996

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Summary of Contents for Intergraph TDZ-300

  • Page 1 TDZ-300, TDZ-400 Desktop Setup and Maintenance Guide March 1996...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 Power Input Rating The product ID information is located on the back of the base unit. The unit rating is listed in Appendix B, “Hardware Information.” Power Cord Specifications For units operating at 115 V: Use a UL listed cord set consisting of a minimum 18 AWG, type SJT three conductor cord, a maximum of 15-feet in length with a parallel blade, and a grounding type attachment plug rated 15 A, 125 V.
  • Page 4 Cautions Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment. THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER J AT DATE OF MANUFACTURE. Read all safety and operating instructions before using the equipment.

  • Page 5: Table Of Contents

    Finding Operating System Information ............x Getting Documentation and Training ............xi Getting Telephone Support ................xi Using the Intergraph Bulletin Board Service..........xii Using the Intergraph FAXLink ..............xiii Finding Intergraph on the Internet ............... xiii Learning About System Ergonomics ............xiv Chapter 1 Getting Started................
  • Page 6 Preface Chapter 4 Maintaining the System ............31 Cleaning the System ..................31 Exterior Surfaces ...................31 Mouse ....................31 Keyboard....................31 Replacing System Parts .................32 Combo Drive..................33 CD-ROM Drive ..................35 System Hard Disk Drive................36 Auxiliary Hard Disk Drive ..............39 SCSI Termination Card .................42 Riser Card ....................43 System Board..................45 Power Supply..................49 Reprogramming the Flash EPROM...............51...
  • Page 7 Preface Security Menu ....................86 Password ....................86 Anti-Virus ..................... 87 Default Menu ....................87 Original ....................87 Optimal....................88 Fail-safe....................88 Chapter 8 Troubleshooting ..............89 System Power Errors..................89 System Boot Errors ..................90 Sound Errors ....................93 Video Errors....................
  • Page 8 viii Preface Returned Goods Authorization (RGA) Form Warranty Procedure Repair Depot Address Labels...

  • Page 9: Preface

    About This Document The TDZ-300, TDZ-400 Desktop Setup and Maintenance Guide is organized as follows: Chapter 1, “Getting Started,” describes how to set up the system hardware and start the system.

  • Page 10: Document Conventions

    For detailed information on using the Windows NT Server operating system, refer to the online Windows NT Workstation System Guide, delivered on CD-ROM with the operating system, and to Windows NT Help. You can purchase a printed copy of the System Guide from Intergraph.

  • Page 11: Getting Documentation And Training

    At international locations, contact the Intergraph subsidiary or distributor from which you purchased your Intergraph system or software to place an order. To find information on training for Intergraph systems and products, or to enroll in an available class, contact Intergraph Education Services at 1-800-240-3000.

  • Page 12: Using The Intergraph Bulletin Board Service

    Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph’s technical and marketing staff, and with other Intergraph customers.

  • Page 13: Using The Intergraph Faxlink

    Preface xiii Using the Intergraph FAXLink You can use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. To use FAXLink from a touch-tone phone or fax machine phone: Call 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.

  • Page 14: Learning About System Ergonomics

    Preface Learning About System Ergonomics Please read the Ergonomics Guide included with your Intergraph system. This document provides valuable information on ways to minimize repetitive stress injuries for persons working with a computer.

  • Page 15: Chapter 1 Getting Started

    Chapter 1 Getting Started The TDZ-300 and TDZ-400 desktop workstations are easy to set up and use. Follow the instructions in this chapter to set up and start your system. Unpacking If you have not removed everything from the shipping carton, do so now and verify you have the following equipment.

  • Page 16: Setting Up

    Chapter 1 - Getting Started If you ordered a monitor from Intergraph, its carton contains the following items: Monitor Monitor power cord Video cable Documentation Note: If any of the base unit or monitor parts were not delivered, call the Customer Response Center immediately at 1-800-633-7248 Retain all packaging materials.
  • Page 17 Chapter 1 - Getting Started WARNING To avoid personal injury or equipment damage, and to allow proper airflow, you must use the footstands when setting the base unit in the vertical position. Note: Ensure the power switch is at the top when setting the base unit in the vertical position.
  • Page 18 Refer to the following figure. WARNING If you are using cables not supplied by Intergraph, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of EMI produced by the system.

  • Page 19: Connecting The Video Cables

    Chapter 1 - Getting Started WARNING Do not connect a MIDI or game cable to the Ethernet AUI port. This will short out the local area network on which the system resides. Set the power supply range switch to the proper setting for your country.
  • Page 20 Chapter 1 - Getting Started For single-screen GLZ1 or GLZ3: Video Port VGA Loopback Ports For dual-screen GLZ1: Video Port Video Port (Secondary (Primary Monitor) Monitor) VGA Loopback Ports CAUTION Do not connect the video cables for the monitors to either VGA Loopback port.
  • Page 21 Chapter 1 - Getting Started For GLZ1T (single-screen) or GLZ5 (single-screen): Connect the video cable for the monitor to the Video port on the back of the base unit and to the monitor. Refer to the following figure. Connect the VGA loopback cable to the VGA Loopback ports on the back of the base unit.

  • Page 22: Starting The System

    Chapter 1 - Getting Started For GLZ2 (single-screen): Connect the video cable for the monitor to the Video port on the back of the base unit and to the monitor. Refer to the following figure. Video Out Port Starting the System The workstation is delivered with the operating system installed on the system’s hard disk drive.
  • Page 23 Chapter 1 - Getting Started The following figure shows the front of the base unit. Reset Disk Power Power Switch Activity On LED Switch CD-ROM To start the system: Press the power switch on the base unit and the power switch on the monitor to turn on power to the system.

  • Page 24: Observing System Precautions

    Emergency Repair Disk, and to the Windows NT Workstation Installation Guide for information on using Note: If your system came pre-configured from Intergraph, you can run the Repair Disk utility from an icon in the Startup group of Program Manager.

  • Page 25: Using The Online Reference

    Chapter 1 - Getting Started If you placed the system in a vertical position, press the eject/load button to open the CD-ROM drive tray. Rotate or slide at least three of the media tabs so that when you insert a compact disc, it will not fall out. Media Tabs Eject/Load Button...

  • Page 26: Obtaining Windows Nt Updates

    Open TDZDTOR.HLP to display the Online Reference. You can obtain the latest version of your system’s Online Reference from the Intergraph Bulletin Board Service (IBBS) or Intergraph’s FTP site. To receive Online Reference updates: From the IBBS login, go to Intergraph Product Centers...

  • Page 27: Ensuring Pc Card Support

    Windows NT release. CAUTION If Intergraph provides a Service Pack through the IBBS, it has been certified against Intergraph hardware as described with the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not have been certified with your Intergraph hardware.
  • Page 28 Chapter 1 - Getting Started...

  • Page 29: Chapter 2 Configuring The System

    Chapter 2 Configuring the System After setting up the system hardware and starting the system for the first time, you can configure it for your use. Follow the instructions in this chapter to configure the system’s video display and TCP/IP networking software.

  • Page 30: About The System's Video Display

    Workstation VGA display driver to run the video display. To enable your system to use its installed GLZ video display adapter, you must configure the video display to use the Intergraph GL video display driver. This driver is installed on the system’s hard disk, and is also delivered on a backup diskette.

  • Page 31: Configuring The Video Display

    GL video display driver later in this chapter. Configuring the Video Display Use Intergraph’s Video Configuration application in the Windows NT Control Panel to change the configuration of the GL video display driver. The Video Configuration application controls basic and advanced display attributes of the GL video display driver.
  • Page 32 Chapter 2 - Configuring the System To stop Video Configuration: Select OK to close Video Configuration using the new settings, or select Cancel to close Video Configuration without changing the settings. If you changed settings other than contrast or gamma correction, restart the system. Note: If you have not changed the default video display driver, ensure that you select the Windows NT Workstation option (not the VGA option) on the boot menu.

  • Page 33: Changing Gl Video Display Configuration

    Chapter 2 - Configuring the System Changing GL Video Display Configuration To change GL video display configuration: Start Video Configuration. Move the Desktop Area scroll bar to set the display resolution. Some options may not be supported. Select the number of colors from the Color Palette list. Select the refresh rate from the Refresh Frequency list.
  • Page 34 Chapter 2 - Configuring the System Check the Synchronize Buffer Swap to Vertical Sync check box (the default) to make the GL display driver wait for a vertical retrace of the monitor to occur before switching the displayed buffer. Clear the check box to make the GL display driver switch the displayed buffer without waiting.

  • Page 35: Changing The Default Video Display Driver

    Changing the Default Video Display Driver After configuring the video display and restarting the system, you can configure the system to use the Intergraph GL video display driver by default. To change the default video display driver: Open System in the Windows NT Control Panel.

  • Page 36: Correcting Video Display Problems

    Chapter 2 - Configuring the System Correcting Video Display Problems If the system’s video display is black, not synchronized, or distorted after you restart the system, you may have a video configuration problem. Do not press to log on to the Windows NT operating system. CTRL Instead, try to correct the problem by using the Last Known Good option to return the system to the last know good configuration recorded by Windows...

  • Page 37: Configuring Tcp/Ip Networking

    Clear the Dual Screen option. Restart the system and select to use the Windows NT Workstation 3.51 reconfigured video display driver. If problems persist, contact the Intergraph Customer Response Center for help. Configuring TCP/IP Networking Configure the TCP/IP networking software using the networking information you recorded at the beginning of this chapter.
  • Page 38 Chapter 2 - Configuring the System In the TCP/IP Configuration dialog, select OK. Restart the system.

  • Page 39: Chapter 3 Opening And Closing The Base Unit

    Chapter 3 Opening and Closing the Base Unit This chapter describes opening and closing the system’s base unit, taking precautions to avoid electrostatic discharge, and attaching an antistatic wrist strap. Removing the Top Cover WARNING Before opening the base unit, turn the system power off. Use caution when removing the top cover to avoid injury.

  • Page 40: Avoiding Electrostatic Discharge

    Chapter 3 - Opening and Closing the Base Unit Lift up the top cover above the ISA I/O panel and pull up and back. Set the top cover aside. The following figure shows inside the base unit. SCSI Terminator Auxiliary Disk Card Drive Bracket Power Supply...

  • Page 41: Attaching An Antistatic Wrist Strap

    Chapter 3- Opening and Closing the Base Unit Do not service the system on surfaces known to have high electrostatic buildup, such as rugs and carpets. Work on a static-safe surface instead. Handle all printed circuit boards as little as possible and by the edges only.

  • Page 42: Replacing The Top Cover

    Chapter 3 - Opening and Closing the Base Unit To attach a reusable antistatic wrist strap: Attach the wrist strap to the ground loop shown in the following figure. Ground Loop Slip the elastic end of the wrist strap snugly around your bare wrist. Note: The metal conductor bead in the elastic must contact bare skin.
  • Page 43 Chapter 3- Opening and Closing the Base Unit Replace the top cover by aligning the tabs on the front of the top cover with the notches behind the faceplate. Lower the back of the top cover and slide it into place. Turn the plunger to lock the top cover to the base unit.
  • Page 44 Chapter 3 - Opening and Closing the Base Unit...

  • Page 45: Chapter 4 Maintaining The System

    Chapter 4 Maintaining the System This chapter describes cleaning the system’s exterior surfaces, replacing system parts, and reprogramming the flash EPROM with a new Basic Input/Output System (BIOS). Cleaning the System Follow these guidelines for cleaning the system. CAUTION Power off the system before cleaning the exterior surfaces, mouse, and keyboard.

  • Page 46: Replacing System Parts

    Chapter 4 - Maintaining the System Replacing System Parts This section describes replacing the following parts of the system: Combo drive CD-ROM drive System hard disk drives Auxiliary hard disk drives SCSI termination card Riser card System board Power supply You will need the following tools to service the system: Quarter-inch nutdriver No.

  • Page 47: Combo Drive

    Chapter 4 - Maintaining the System Combo Drive To remove the combo drive: Lift the combo drive out of the base unit and disconnect the ISA bus cables, power cable, and floppy cable. Note the position of pin 1 (identified by the red stripe) on the floppy cable as shown. Combo Drive Floppy Cable...
  • Page 48 Chapter 4 - Maintaining the System Using a No. 1 Phillips screwdriver, remove the four screws holding the combo drive to the support bracket. Support Bracket Screws To install the new combo drive: Mount the replacement combo drive to the support bracket using the four screws removed previously.

  • Page 49: Cd-Rom Drive

    Chapter 4 - Maintaining the System CD-ROM Drive To remove the CD-ROM drive: Remove the combo drive as described in “Replacing the Combo Drive,” leaving the cables attached. Disconnect the power cable, SCSI cable and audio cable from the CD-ROM drive, as shown in the following figure. SCSI Cable CD-ROM...

  • Page 50: System Hard Disk Drive

    SCSI cable is keyed to ensure proper insertion, so that the red stripe (pin 1) is adjacent to the power connector. If installing an Intergraph CD-ROM drive, the audio cable is already connected to the drive. Connect the loose end of the audio cable to its system board connector.
  • Page 51 Chapter 4 - Maintaining the System Using a No. 2 Phillips screw driver, remove the power switch cable from the chassis. Screw Ground Wire Power Switch Cable...
  • Page 52 Chapter 4 - Maintaining the System Using a No. 2 Phillips screwdriver, remove only the two screws on the side of the hard disk drive as shown in the following figure. Do not remove the grommets. Mounting System Hard Bracket Disk Drive Slide the hard disk drive toward the power supply and then out of the base unit.

  • Page 53: Auxiliary Hard Disk Drive

    Chapter 4 - Maintaining the System Mount the drive to the bracket by installing the screws to the right side. Replace the power switch cable and ground wire to the chassis. Attach the power cable and SCSI cable to the hard disk drive. The SCSI cable is keyed to ensure proper insertion, so that the red stripe (pin 1) is adjacent to the power connector.
  • Page 54 Chapter 4 - Maintaining the System Using a No. 2 Phillips screwdriver, remove and retain the screws attaching the hard disk drive to the bracket. Leave the grommets in the bracket. Grommets Tabs To install the new hard disk drive: Disable SCSI termination and set the SCSI ID to the same SCSI ID as the previous hard disk drive.
  • Page 55 Chapter 4 - Maintaining the System Install the hard disk drive and bracket into the base unit, inserting the tabs into the peripheral brace. Refer to the following figure. Route the SCSI cable as shown in the following figure. Peripheral Brace SCSI Cable Close the base unit.

  • Page 56: Scsi Termination Card

    Chapter 4 - Maintaining the System SCSI Termination Card To replace the SCSI termination card: Disconnect the external SCSI cable, if installed. Using a No. 1 Phillips screwdriver, remove the two screws from the Fast SCSI-2 port. Note how the SCSI termination card is attached. Slide the card out of the chassis and disconnect the SCSI cable.

  • Page 57: Riser Card

    Chapter 4 - Maintaining the System Connect the external SCSI cable. Riser Card To remove the riser card: Remove the combo drive as described in “Replacing the Combo Drive,” leaving the cables attached. Remove the auxiliary hard disk drive as described in “Replacing the Auxiliary Hard Disk Drive,”...
  • Page 58 Chapter 4 - Maintaining the System Grounding Tabs Riser Peripheral Card Brace To install the new riser card: Remove the new riser card from the antistatic bag. Insert the riser card into its system board slot, pushing firmly over the center of the PCI connectors to ensure it seats completely.

  • Page 59: System Board

    Chapter 4 - Maintaining the System Replace the auxiliary hard disk drive (or bracket) and the combo drive. Close the base unit. System Board CAUTION The system board is extremely sensitive to static electricity. To prevent serious damage to the system board, wear the antistatic wrist strap while performing the following steps.
  • Page 60 Chapter 4 - Maintaining the System Disconnect the reset, disk activity LED, and power on LED cables from the system board. Note the orientation of the LED cables. Reset - Green Black Disk Activity Black LED - Orange Power On LED - Black White Disconnect all other cables from the system board.
  • Page 61 Chapter 4 - Maintaining the System Disconnect the cables from the external ports. Using a three-sixteenth-inch nutdriver, remove the jackscrews from the video, parallel, and serial ports. Using an 8 mm or five-sixteenth-inch nutdriver, remove the hex nuts from the audio jacks. Using a quarter-inch nutdriver, remove the eight grounding screws from the system board.
  • Page 62 Chapter 4 - Maintaining the System CAUTION Do not connect the MIDI or game cable to the Ethernet AUI port. This will short out the local area network on which the system resides. Connect the system power cables to the P1 through P5 connectors. The power cable connectors are labeled with the corresponding system board connector.

  • Page 63: Power Supply

    Chapter 4 - Maintaining the System Power Supply CAUTION Purchase replacement power supplies from Intergraph to ensure proper specifications are met and to guarantee safety. WARNING Set the AC voltage switch on the back of the power supply to the correct voltage for your location, or the power supply will be irreparably damaged when power is applied.
  • Page 64 Chapter 4 - Maintaining the System Using a No. 2 Phillips screwdriver (preferably with a long shank), remove the screw that secures the power switch cable to the chassis as shown in the following figure. Screw Power Switch Cable To install the new power supply: Remove the new power supply from its packaging and set the AC voltage switch on the back of the new power supply to the correct voltage for your location.

  • Page 65: Reprogramming The Flash Eprom

    Connect to the Intergraph Bulletin Board Service (IBBS) via modem. Refer to the “Preface” for instructions. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Delivered Drivers; then, select the appropriate operating system and hardware platform.
  • Page 66 Confirm that you want to replace the existing FLASH.EXE with the new FLASH.EXE. Shut down and power off the system. Restart the system. When the MS-DOS Startup menu displays, select the Intergraph Flash Utility. The following message displays. Intergraph flash programming utility Reading 741 XX .ROM . Erasing flash EPROM...

  • Page 67: Changing The System Boot Sequence

    Chapter 4 - Maintaining the System Changing the System Boot Sequence To change the workstation boot sequence: Restart the workstation. The American Megatrends banner screen displays with the following message: Press DEL if you want to run Setup Press . The AMIBIOS Setup Main Menu displays. DELETE Click on the Advanced icon.
  • Page 68 Chapter 4 - Maintaining the System...

  • Page 69: Chapter 5 Upgrading The System

    Intergraph’s memory upgrade kit contains two Single Inline Memory Modules (SIMMs) and a disposable antistatic wrist strap. If you obtain memory from a source other than Intergraph, it must meet the following specifications: Height: no more than 1.4 inches high...
  • Page 70 Chapter 5 - Upgrading the System populated. To install the memory upgrade: Using a quarter-inch nutdriver, remove the graphics boards and the installed PCI option boards. Screw(s) GLZ Graphics Boards Memory Sockets Remove the existing SIMMs from their sockets before adding new ones.
  • Page 71 Chapter 5 - Upgrading the System Bank 0 (socket J51) Bank 1 Bank 2 Bank 3 (socket J58) Bank 3 Bank 2 Bank 1 Bank 0 Position the SIMM in the next available socket so that the notch faces the back of the base unit. Insert the SIMM at a 60 degree angle, pressing it firmly into the socket.

  • Page 72: Internal Scsi Devices

    Chapter 5 - Upgrading the System Internal SCSI Devices You can install internal SCSI devices such as tape drives and CD-ROM drives in the auxiliary drive bay above the power switch on the front of the base unit. The device must be a one-inch high device to fit in this bay. You can install an additional hard disk drive in the auxiliary hard disk drive bracket between the riser card and power supply.
  • Page 73 Chapter 5 - Upgrading the System If installing a hard disk drive into the auxiliary hard disk drive bracket, remove the bracket and mount the disk drive to the bracket as shown in the following figure. Auxiliary Hard Disk Drive Bracket Hard Disk Drive...

  • Page 74: External Scsi Devices

    Chapter 5 - Upgrading the System If you installed a hard disk drive in the auxiliary hard disk drive bracket, route the SCSI cable as shown in the following figure. Peripheral Brace SCSI Cable Close the base unit. If necessary, install the device drivers and configure the device according to the vendor’s instructions.

  • Page 75: Adding Option Boards

    Chapter 5 - Upgrading the System To install an external SCSI device: Set the device’s SCSI ID to an unused number and enable or disable the device’s SCSI termination according to the note above and the vendor’s instructions. Connect one end of the SCSI cable to the Fast SCSI-2 port on the back of the base unit.

  • Page 76: Pci Option Boards

    Chapter 5 - Upgrading the System Side PCI Slot 1 PCI Slot 2 PCI Slot 3 ISA Slot 3 Side ISA Slot 1 ISA Slot 2 Note: PnP boards may be installed in the ISA slots. PCI Option Boards PCI boards do not require manual system configuration when installing the board.

  • Page 77: Isa And Pnp Option Boards

    Chapter 5 - Upgrading the System Close the base unit. Restart the system. The new PCI board is recognized and configured automatically. ISA and PnP Option Boards ISA boards are not designed with internal registers that define the board’s configuration to the system during startup. Therefore, you must run the System Configuration Utility (SCU) to define the board to the system.
  • Page 78 Chapter 5 - Upgrading the System If installing the board to side two of the riser card, remove the I/O lock bracket and the blanking plate from the destination slot. I/O Lock Bracket Install the option board. Press firmly to ensure the board seats completely in the slot.

  • Page 79: Using The System Configuration Utility

    Chapter 5 - Upgrading the System Restart the system. If you installed an ISA board, the installation is complete. If you installed a PnP board, notice when the following message displays. Hit DEL if you want to run SETUP Press to run AMIBIOS Setup.

  • Page 80: Isa Boards With A Configuration File

    Chapter 5 - Upgrading the System Click on the A:, C: parameter to change the boot sequence; then, press ENTER Select the Exit and Save option to exit the AMIBIOS Setup program. Insert an MS-DOS-bootable diskette into the floppy disk drive and restart the system.

  • Page 81: Isa Boards Without A Configuration File

    Chapter 5 - Upgrading the System Select the slot where the board will be installed. Only slots 1 through 3 are valid for the desktop workstation. When prompted to insert the source disk, insert the diskette containing the configuration file and press ENTER When prompted to insert the destination disk, insert the SYSUTIL diskette and press...
  • Page 82 Chapter 5 - Upgrading the System From the SCU Main Menu, select Step 2, then press . The ISA Board Definition Menu displays as shown in the following figure. Enter the data specified in the manufacturer’s configuration instructions. Note: Use the and arrow keys to move the cursor from field to field.
  • Page 83 Chapter 5 - Upgrading the System When the Slot Selection Menu displays, select the required slot and press ENTER Press to return to the SCU Main Menu. Select Step 4 to save the configuration. Select Step 6 to exit the SCU. Remove the diskette from the combo drive;...
  • Page 84 Chapter 5 - Upgrading the System...

  • Page 85: Chapter 6 Glz Graphics

    Chapter 6 GLZ Graphics This chapter provides instructions to replace graphics boards in the desktop workstation, and to install dual-screen upgrades. Open and close the base unit, take precautions against electrostatic discharge, and attach an antistatic wrist strap as described in Chapter 3, “Opening and Closing the Base Unit,”...

  • Page 86: Glz1 And Glz3

    Chapter 6 - GLZ Graphics GLZ1 and GLZ3 For single-screen configurations, the GLZ1 board GLZ3 is installed in PCI slot 2. GLZ3 also includes a Geometry Accelerator board installed in PCI slot 1. A dual-screen configuration (GLZ1 only) includes a clock sync cable that must be disconnected.

  • Page 87: Glz1T And Glz5

    Chapter 6 - GLZ Graphics Install the new board into the same slot from which the other board was removed. Secure the board to the chassis using the screw removed previously. If a dual-screen option is installed, reconnect the clock sync cable. Note: The clock sync cable is keyed so that it can be installed in only one orientation.

  • Page 88: Glz2

    Chapter 6 - GLZ Graphics To replace a GLZ1T or GLZ5 module: Using a quarter-inch nutdriver, remove the screws securing the module to the chassis. Retain the screws. Remove the module from its slots. Install the new module into the same slots from which the other module was removed.

  • Page 89: Geometry Accelerator

    Chapter 6 - GLZ Graphics To replace a GLZ2 module: Using a quarter-inch nutdriver, remove the screws securing the module to the chassis. Retain the screws. Remove the module from its slots. Install the new GLZ2 module into the same slots from which the other module was removed.

  • Page 90: Dual-Screen Upgrade

    Chapter 6 - GLZ Graphics Remove the Geometry Accelerator board from its slot. Install the new board into the same slot from which the other board was removed. Secure the board to the chassis using the screw removed previously. Connect the FIFO status cable. Note: The connector of the FIFO status cable can be installed in any orientation.
  • Page 91 Chapter 6 - GLZ Graphics Clock Sync Cable GLZ1 Boards Replace the top cover. Connect the video cable for the additional monitor to the Video port in PCI slot 1 and to the monitor. The monitor connected to the Video port in PCI slot 1 becomes the primary monitor.
  • Page 92 Chapter 6 - GLZ Graphics Disconnect the VGA loopback cable from the VGA Loopback port in PCI slot 2, and connect it to the VGA Loopback port in PCI slot 1. Video Port Video Port (Secondary (Primary Monitor) Monitor) VGA Loopback Ports PCI Slot 1 PCI Slot 2...

  • Page 93: Chapter 7 Using Amibios Setup

    BIOS 741XX.ROM, where XX is the version. The BIOS version number is displayed during the American Megatrends, Inc., banner message during boot up. The banner message is similar to the following: AMIBIOS (C) 1994 American Megatrends Inc., (C) 1995 Intergraph Corporation (741XX)

  • Page 94: Starting Amibios Setup

    Chapter 7 - Using AMIBIOS Setup Starting AMIBIOS Setup To start AMIBIOS Setup: Restart the system. The American Megatrends banner screen displays with the following message: Press DEL to enter Setup Press . The AMIBIOS Setup Main Menu displays. DELETE This screen allows access to menus for configuring the BIOS to suit your own needs or perform maintenance as needed.

  • Page 95: Setup Menu

    Chapter 7 - Using AMIBIOS Setup To change a parameter’s value, move the pointer to a parameter and click the mouse button. An Options menu displays allowing you to select one of the choices. When you are at the main menu in AMIBIOS Setup, press exit.

  • Page 96: Advanced Setup

    Chapter 7 - Using AMIBIOS Setup Floppy A, Floppy B -- The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed in the workstation. To change the floppy drive parameters: Note: The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the parameter unless you replace floppy drive A with a different capacity disk drive.

  • Page 97: Chipset Setup

    Chapter 7 - Using AMIBIOS Setup Password Checking -- This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. The default value is Setup, enabling the system to prompt for a password before allowing you to enter AMIBIOS Setup.

  • Page 98: Peripheral Setup

    Chapter 7 - Using AMIBIOS Setup PCI VGA Buffering -- The PCI VGA Buffering parameter allows you to implement the read prefetch support in the linear buffer of the workstation graphics hardware. System performance increases when set to Enabled (default). If you install a graphics card that does not support read prefetch, this parameter must be set to Disabled for proper display.
  • Page 99 Chapter 7 - Using AMIBIOS Setup OnBoard FDC -- When set to Enabled (default), this parameter enables the system I/O controller on the system board. If you install floppy controller cards, then this parameter must be set to Disabled. Serial Port1 -- This parameter enables the use of serial port 1 on the system board by selecting a memory address for the port.

  • Page 100: Security Menu

    Chapter 7 - Using AMIBIOS Setup when operating in ECP mode. Values for this parameter are None, CH 1 through CH 7. When the Parallel Port Mode is set to ECP, the default DMA channel is 5. Security Menu The Security Menu allows you to change the system password and enable or disable virus protection.

  • Page 101: Anti-Virus

    Chapter 7 - Using AMIBIOS Setup Anti-Virus The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the boot device. If a virus is detected, the BIOS prevents data from being saved to the boot sector and system files on the IDE drive. Note: SCSI hard disk drives are not checked by the Anti-Virus BIOS option.

  • Page 102: Optimal

    Chapter 7 - Using AMIBIOS Setup Optimal Selecting the Optimal icon loads the best-case values that optimize system performance. The system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the Optimal defaults are loaded during reboot.

  • Page 103: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Use this chapter to help determine the causes of problems that can occur with the workstation. This chapter describes the following types of problems: System power System boot Sound Video Other hardware Network System Power Errors ERROR - Fails to power on. Reason Solution Power cord not connected...

  • Page 104: System Boot Errors

    Chapter 8 - Troubleshooting System Boot Errors ERROR - Series of beeps and error message displays. Number of Beeps - Message Explanation and Solution 1 - Refresh Failure Bad memory refresh circuitry on the system board. Remove and re- install the SIMMs. If error continues, replace SIMMs.
  • Page 105 Chapter 8 - Troubleshooting ERROR - System hangs after BIOS initializes. Reason Solution Incorrect memory speed set in the Change the “Installed Memory BIOS. Speed,” parameter in AMIBIOS Setup to 70 ns. Refer to Chapter ERROR - Does not boot from the expected boot device. Reason Solution Boot sequence is incorrectly set.
  • Page 106 Chapter 8 - Troubleshooting ERROR - Hard disk drive not recognized Reason Solution Hard disk drive power cable is not Open the base unit and ensure attached. power cable is properly attached. Hard disk drive SCSI cable is not Open the base unit. Ensure the attached.

  • Page 107: Sound Errors

    Chapter 8 - Troubleshooting ERROR - Total amount of memory does not display. Reason Solution Faulty SIMMs. Determine faulty SIMMs by swapping SIMMs until the faulty one is found. SIMMs not properly seated into Remove top cover and graphics the socket. boards and ensure SIMMs are properly installed.

  • Page 108: Video Errors

    Reference for resolution details for initializes.) each graphics option. Improper graphics driver loaded. Remove driver and load a valid (Video displays during boot up, driver. Refer to Intergraph’s but not when operating system system software configuration initializes.) documentation for details. Other Hardware Errors ERROR - CD-ROM drive LED does not light.

  • Page 109: Network Errors

    Chapter 8 - Troubleshooting ERROR - PC Card does not work, or not recognized Reason Solution Defective PC Card. Insert another PC Card to verify the combo drive works. PC Card is not compatible with Replace with compatible PC Card. operating system.
  • Page 110 Chapter 8 - Troubleshooting...

  • Page 111: Appendix A Installing System Software

    Installing System Software Complete the following checklist if you must install Windows NT Workstation software on your Intergraph system. Most of these steps are described in more detail in the Windows NT Workstation Installation Guide. Collect backup media and documentation...
  • Page 112 Express Setup automatically detects the Adaptec SCSI driver for all systems, and the MPS 1.1 Multiprocessor for all dual-processor systems. If you select Custom Setup on certain Intergraph systems, Setup does not detect the MPS 1.1 Multiprocessor, and you must manually select MPS 1.1 Multiprocessor during the installation.
  • Page 113 Appendix A - Installing System Software Use the TCP/IP networking information you obtained from your networking administrator to fill out the dialogs. In the TCP/IP Configuration dialog, select DNS to configure Domain Name System options. During network configuration, you will see references to the Dynamic Host Configuration Protocol (DHCP) and the Windows Internet Name Service (WINS).
  • Page 114 Appendix A - Installing System Software Refer to the Windows NT Workstation System Guide for more information about installing and configuring video display drivers. Install the sound driver To install the sound driver: Open Drivers in the Windows NT Control Panel. The Drivers dialog displays.

  • Page 115: Disable Command Queuing

    Appendix A - Installing System Software Disable command queuing To improve standalone workstation performance and to improve performance with some high-performance SCSI peripherals, you should disable command queuing in the Windows NT Registry. WARNING Do not change values in the Registry other than as directed. If you introduce incorrect values into the Registry, you may cause serious operating system problems, and you may have to reinstall Windows NT.
  • Page 116 CAUTION Once you have created all of your user accounts and have finished configuring the system, Intergraph recommends that you create an Emergency Repair Disk using the RDISK.EXE utility. Use this utility to update the Emergency Repair Disk any time you change your system’s configuration.

  • Page 117: Appendix B Hardware Infomration

    Appendix B Hardware Infomration This appendix lists the pinouts for the external ports and internal cable connectors on the system board. Jumper connector information is also provided in this appendix. External Ports The following figures show the external ports in their proper orientation, when the base unit is in the upright position.

  • Page 118: Ethernet Aui

    Appendix B - Hardware Information Ethernet AUI Signal Signal Ground CI– - Collision detect CI+ - Collision detect DO– - Data out DO+ - Data out Ground Ground DI– - Data in DI+ - Data in +12V - 12 volts Ground Ground Reserved...

  • Page 119: Scsi

    Appendix B - Hardware Information SCSI Signal Signal Command Data-0 Attention Command Data-1 Busy Command Data-2 Acknowledge Command Data-3 Reset Command Data-4 Message Command Data-5 Select Command Data-6 Command Command Data-7 Request Command Data Input/Output Parity Terminator Power Note: Pins 12, 13, 14, 37, and 39 are not connected; all other pins not listed are connected to ground.

  • Page 120: Serial (Com)

    Appendix B - Hardware Information Serial (COM) Signal DCD - Data Carrier Detect RD - Receive Data TD - Transmit Data DTR - Data Terminal Ready Ground DSR - Data Set Ready RTS - Request to Send CTS - Clear to Send RI - Ring Indicator Ethernet 10Base-T Signal...

  • Page 121: Parallel

    Appendix B - Hardware Information Parallel Signal Signal -Strobe -ACK - Acknowledge Data 0 Busy Data 1 PE - Paper Empty Data 2 +Select Data 3 -Auto FDXT - Auto Feed Data 4 -Error Data 5 -Init - Start Data 6 -SLCTIN - Select Data 7...

  • Page 122: Video

    Appendix B - Hardware Information Video Signal Signal R - Red No Connect G - Green Ground B - Blue MID0 - Monitor ID0 MID2 - Monitor ID2 MID1 - Monitor ID1 Ground HSYNC - Horizontal Sync Ground VSYNC - Vertical Sync Ground MID3 - Monitor ID3 Ground...

  • Page 123: System Board Connector Pinouts

    Appendix B - Hardware Information Mouse Signal Keyboard Signal MDATA - Mouse KDATA - Keyboard Data Data Reserved Reserved Ground Ground Fused VCC - +5V Fused VCC - +5V MCLK - Mouse KCLK - Keyboard Clock Clock Reserved Reserved System Board Connector Pinouts The following figure shows the internal connector locations.

  • Page 124: Floppy

    Appendix B - Hardware Information Floppy Signal Signal STEP- No connect WDATA- DRATE0 WGATE- INDEX- TRK0- MTR0- WRPRT- DRV1- RDATA- DRV0- HDSEL MTR1- DSKCHG ISA Bus J3 Signal Signal IRQ15 IRQ14 IRQ10 IRQ3 IRQ7 IRQ9 IOCS16- Ground IOCHRDY+ Ground SD+(14) SD+(15) SD+(11) SD+(10)

  • Page 125: Isa Bus J6

    Appendix B - Hardware Information ISA Bus J6 Signal Signal Spare IRQ11 IRQ4 IRQ5 0WS- Ground MEMCS16- Ground SPKR- Ground SD+(13) SD+(12) SD+(9) SD+(8) SD+(2) SD+(3) SD+(6) SD+(7) SA+(19) SA+(20) SA+(23) SBHE- SA+(0) Ground SA+(2) Ground ISA BCLK Ground SA+(4) SA+(5) SA+(8) SA+(9)

  • Page 126: System Board Jumper Connectors

    Appendix B - Hardware Information System Board Jumper Connectors The system board uses jumper connectors to set the CPU frequency, G95 VGA mode disable/enable, and Vibra 16S sound disable/enable. CPU Frequency CPU Frequency (Secondary CPU) (Primary CPU) Voltage ID Vibra 16S Sound Disable/Enable G95 VGA Mode Disable/Enable...

  • Page 127: Cpu Frequency

    Appendix B - Hardware Information CPU Frequency Systems designated as 150 MHz use the 60 MHz P6 bus, with jumpers installed to obtain the 5/2x multiplier. Systems designated as 180 MHz use the 60 MHz P6 bus, with jumpers installed to obtain the 3x multiplier. Systems designated as 200 MHz use the 66.67 MHz P6 bus, with jumpers installed to obtain the 3x multiplier.

  • Page 128: Power Supply Information

    Appendix B - Hardware Information Jumpers Primary Jumpers for Secondary Power Supply Information The power supply is a 300 watt manual ranging supply, switchable between 90-132 VAC or 180-264 VAC, depending on the location. The input frequency is 47-63 Hz, single phase. At full load, nominal AC line, nominal power factor of 0.6, and temperature of 25 C, the power supply has a minimum efficiency of 65 percent.
  • Page 129 Appendix B - Hardware Information Output Output Output Output Output +3.3 +5.0 +12.0 Nominal Output 12.0 1, 5 Voltages 3, 4 3, 4 4, 5 Continuous Load (Maximum) Continuous Load (Minimum) Noise and Ripple (PARD) (DC to 30 MHz) Initial Setting Tolerance Regulation 2, 6...

  • Page 130: Cable Connectors

    Appendix B - Hardware Information Cable Connectors The following table shows the cable connectors from the power supply that connect to the riser card and to the devices in the server. Connector Device System Board System Board System Board System Board System Board Hard Disk Drive CD-ROM Drive...
  • Page 131 Appendix B - Hardware Information P7-1 +12V Yellow P9-1 P7-2 Return Black P9-2 Return Black P7-3 Return Black P9-3 Return Black P7-4 P9-4 +12V Yellow P8-1 +12V Yellow P8-2 Return Black P8-3 Return Black P8-4...
  • Page 132 Appendix B - Hardware Information...
  • Page 133 Mail Address: REASON FOR RETURN: Notice: All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. Warning: Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 134: Warranty Procedure

    Warranty Procedure Some malfunctioning parts cannot be repaired in the field, and must be returned to Intergraph for repair. If you have to return a part, follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning part.
  • Page 135 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________...

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