Intergraph TDZ 2000 GX1 Systems Setup Manual

Intergraph TDZ 2000 GX1 Systems Setup Manual

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TDZ 2000 GX1
System Setup
August 1998
DHA030800

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  • Page 1 TDZ 2000 GX1 System Setup August 1998 DHA030800...
  • Page 2 Notice Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
  • Page 3 Notes This device is designed and manufactured to comply with approved safety standards for information processing and business equipment. Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions.
  • Page 5: Table Of Contents

    Learning About System Ergonomics ................... ix Customer Support ....................... ix Hardware and Software Support Services .............. ix World Wide Web ....................ix Intergraph Bulletin Board Service ................. ix FAXLink........................ x Telephone ......................x More Support Options ................... xi 1 Setting Up the Hardware ....................1 Unpacking the System ......................
  • Page 6 RenderGL Run-Time Library ................17 Configuring RealiZm II Support for Heidi Graphics ..........17 Correcting Video Display Problems..............18 Configuring a Modem......................19 Configuring Audio......................20 Configuring Networking ....................20 Configuring SCSI Peripherals .................... 20 Modifying the SCSI BIOS..................21 Getting Operating System Updates..................
  • Page 7: Preface

    Preface TDZ 2000 GX1 System Setup describes setting up and configuring your TDZ 2000 GX1 system for use. This document also provides information on operating the system, troubleshooting, and reinstalling system software. About This Document TDZ 2000 GX1 System Setup is organized as follows: Chapter 1, “Setting Up the Hardware,”...
  • Page 8: Finding Operating System Information

    An online introduction to your new system is provided in the System Introduction, which covers subjects such as the following: System features System controls and connections Intergraph customer support You can display the System Introduction by using the InterSite Welcome dialog or by opening the file on your system.
  • Page 9: Learning About System Ergonomics

    On these pages, you can get news and product information, technical support information, software updates and fixes, and more. Intergraph Bulletin Board Service On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. To connect to the IBBS: 1.
  • Page 10: Faxlink

    In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems.
  • Page 11: More Support Options

    Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics. For hardware support questions in the United States, call 1-800-763-0242. For software support questions in the United States, call 1-800-345-4856. Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.
  • Page 13: Setting Up The Hardware

    Setting Up the Hardware Follow the instructions in this chapter to set up the hardware for your TDZ 2000 GX1 workstation. Unpacking the System ......................2 Placing System Components ....................2 Setting Up the System......................3 Expansion Card Slots......................5 Connecting Speakers and a Microphone................
  • Page 14: Unpacking The System

    A monitor with video cable, power cord, and documentation (if purchased from Intergraph Computer Systems) Workstation and power cord Keyboard and mouse Intergraph Computer Systems documentation Operating system software (CD-ROM and diskettes) and documentation InterSite software (CD-ROM) NOTE If any of these items were not delivered, call the Customer Response Center immediately at 1-800-633-7248.
  • Page 15: Setting Up The System

    See Chapter 4 for instructions on properly shutting down and powering off the system. Setting Up the System Before you connect any cables to the back of the TDZ 2000 GX1, note the connector locations in the following illustration. Keyboard...
  • Page 16 External SCSI device SCSI port WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph Computer Systems cables are designed to reduce the amount of EMI produced by the...
  • Page 17: Expansion Card Slots

    Expansion cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots in the base unit. If you purchased expansion cards from Intergraph Computer Systems, they are installed in specific slots as follows.
  • Page 18: Connecting Speakers And A Microphone

    SCSI drives to the system by connecting them to a SCSI port on the back of the system. The TDZ 2000 GX1 features a Wide Ultra2 (LVDS) SCSI adapter. See the section “Setting Up the System” earlier in this chapter for a figure of port locations.
  • Page 19: Scsi Cable Quality Guidelines

    SCSI Cable Quality Guidelines To ensure data integrity and optimum performance, do the following: Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not provide adequate shielding. Use the shortest cables possible to connect SCSI devices to the system and to each other.
  • Page 20: What's Next

    What’s Next? Intergraph Computer Systems installs the operating system through Phase I of the process. From here, you can do either of the following: Continue the installation. See Chapter 2, “Setting Up the Software,” for instructions on setting up the operating system and associated system software.
  • Page 21: Setting Up The Software

    Setting Up the Software Follow the instructions in this chapter to set up the operating system and associated system software on your TDZ 2000 GX1 workstation. Preparing for Setup ......................10 Pre-Installed Software ..................10 Before You Start Setup...................10 Starting Operating System Setup..................12 Finishing System Setup....................12...
  • Page 22: Preparing For Setup

    InterSite software Before You Start Setup Intergraph Computer Systems installs the operating system through Phase I of the process. You must follow the operating system Setup process to prepare Microsoft Windows NT for use. Before you go through Setup, have the following documents available: Microsoft’s Start Here...
  • Page 23 If the system is connected to a network, get and record the following general information from your network administrator: Computer name for your system: Workgroup name (if the system will be part of a workgroup): Domain name (if the system will be part of a Windows NT domain): If the system is connected to a network that uses the Transmission Control Protocol/Internet Protocol (TCP/IP), get and record the following TCP/IP information from your network...
  • Page 24: Starting Operating System Setup

    Starting Operating System Setup The first time you start the system, it boots to an End-User License Agreement screen. After reviewing and accepting the terms of the agreement, follow the instructions to continue operating system Setup. Take the default settings provided by Setup, except as noted in the following text.
  • Page 25: Creating A Repair Disk

    CD-ROM or on backup diskettes delivered with expansion cards. See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers.
  • Page 26: What's Next

    What’s Next? See the online information on system features and controls. See Chapter 3, “Configuring the System,” for information on configuring the system for use.
  • Page 27: Configuring The System

    Configuring the System Follow the instructions in this chapter to configure your TDZ 2000 GX1 for use. This chapter covers items required for basic operation. Configuring the Video Display Driver................16 About RealiZm II Video Display Adapters ............16 Using the Display Properties Dialog Box.............. 16 3D Display Performance and Full Drag (RealiZm II)..........
  • Page 28: Configuring The Video Display Driver

    Configuring the Video Display Driver The first time you start the system, your monitor displays at 1024 x 768 screen resolution. For the system to use the installed video adapter at other display resolutions, you must configure the video display driver as described in this section. About RealiZm II Video Display Adapters RealiZm II video display adapters are 3D graphics accelerators.
  • Page 29: Opengl Performance And Custom Cursors

    README RenderGL Run-Time Library The RenderGL run-time library is delivered with your TDZ 2000 GX1. This library is delivered as a Dynamic Link Library (DLL) file. If you run an application that requires or uses the RenderGL run-time library, you need to install the RenderGL DLL on your system.
  • Page 30: Correcting Video Display Problems

    The Heidi device driver is installed during installation of the RealiZm II video display driver. After you install 3D Studio MAX on your system, copy the Heidi device driver file from the \ 32 directory to the \3 directory. GLZIHDD SYSTEM DSMAX DRIVER...
  • Page 31: Configuring A Modem

    A multi-sync monitor is selected, but a monitor with different video timing (such as an InterVue monitor) is connected to the system. Select the monitor that is connected to the system. The monitor selection is inappropriate for the multi-sync monitor attached to the system. Restart the system in VGA mode, then select a new monitor as described previously.
  • Page 32: Configuring Audio

    If the listed modem is incorrect, you must install the appropriate driver for your modem, located on the CD-ROM or floppy diskette media that accompanied the modem. Click the Change button, then click the Have Disk button, and insert the driver media into the appropriate drive.
  • Page 33: Modifying The Scsi Bios

    SCSI devices; for example, 80 MB per second (default). Change the SCSI host parameters on a per-device basis under the following conditions: If you are advised to do so by Intergraph technical support or instructed to do so by the vendor documentation supplied with the SCSI device.
  • Page 34: Getting Operating System Updates

    Intergraph Computer Systems hardware as described in the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not be certified against your Intergraph Computer Systems hardware.
  • Page 35: Operating Notes

    Operating Notes This chapter contains important, basic information on using the TDZ 2000 GX1. See the online System Introduction for details on system features and functions. Moving the System ......................24 Opening and Closing the Door ..................25 System Power, Startup, and Shutdown .................26 Using the Power Button..................26...
  • Page 36: Moving The System

    Moving the System WARNING Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold when moving the system. Equipment damage and personal injury can result. Do not lift here! Do not lift here!
  • Page 37: Opening And Closing The Door

    Opening and Closing the Door Open the door on the face panel to access the floppy drive, CD-ROM, and any optional device installed in the external bay. You can use your system with the door in the open or in the closed position.
  • Page 38: System Power, Startup, And Shutdown

    System Power, Startup, and Shutdown When you connect the power cord from the system to an AC power outlet, auxiliary power is applied to the system. This auxiliary power is available for the system to monitor, among other things, the power button. Using the Power Button The power button is on the front left side of the system, just below the external drive bay.
  • Page 39: Starting And Shutting Down The System

    By using InterSite Diskeeper Lite, disk fragmentation can be kept to a minimum, improving file creation and access times. InterSite Welcome, which displays an introductory guide to your Intergraph system and provides support information, such as phone numbers and web addresses. It also tells you how to create Emergency Repair or Startup disks, critical to restoring a failed system.
  • Page 40: Ensuring Pc Card Support And Operation

    InterSite Version Manager is a tool for creating system software backup diskettes, and for updating device drivers and other system software products installed on the system. InterSite Manager, the common starting point for all the InterSite products. This utility integrates InterSite components by centralizing them in an easy-to-use point-and-click display.
  • Page 41: Using Hardware Security Features

    Using Hardware Security Features The TDZ 2000 GX1 provides you with several security features designed to help prevent unauthorized tampering with the internal components. A security tab is located at the top left of the chassis under the top cover. You can place a small padlock or a security seal in the hole on the tab to prevent removal of the left side panel.
  • Page 42 To disable an unused system port: 1. Restart the system and press when prompted to enter Setup. 2. Select Advanced Setup, and then select Peripheral Configuration. 3. Select the port you want to disable (Serial port A, Serial port B, or Parallel port). 4.
  • Page 43: Troubleshooting

    See the System Reference or the System Board Manual for information on opening the case and working with internal components. If you cannot resolve the problem or if the instructions direct you to call the Customer Response Center, contact Intergraph Computer Systems. See the Preface of this document for details.
  • Page 44: System Power

    System Power ERROR - Fails to power on. Reason Solution Power cord not connected properly. Verify that the power cord is properly connected to the power receptacle. Power not available at the outlet. Verify power to the outlet has not been interrupted.
  • Page 45 ERROR - Series of beeps and error message displays. Message Explanation and Solution Refresh Failure Bad memory refresh circuitry on the system board. Remove and reinstall DIMM(s). If error persists, replace the DIMM(s). Parity Error Parity error in the first 64 KB block of memory.
  • Page 46 ERROR - System hard disk drive not recognized. Reason Solution Hard disk drive power cable not attached. Open the case and ensure the power cable is properly attached. See the System Reference. Hard disk drive SCSI cable not attached. Open the case. Ensure the SCSI cable is properly attached at both ends.
  • Page 47: Sound

    Sound ERROR - Sound cannot be heard. Reason Solution Volume of speakers is low or off. Adjust volume up and/or release the Mute button. Speaker cable is not properly connected. Verify cable is properly connected. Volume is turned off in the volume control Double-click the speaker icon in the taskbar program.
  • Page 48: Miscellaneous Hardware

    Miscellaneous Hardware ERROR - CD-ROM drive LED does not light. Reason Solution CD-ROM drive power cable not attached. Open the case and ensure the power cable is properly attached. See the System Reference. ERROR - Floppy disk drive LED does not light. Reason Solution Floppy disk drive power cable not attached.
  • Page 49: Installing System Software

    Installing System Software Follow the instructions in this chapter if you need to reinstall the operating system and associated system software on your TDZ 2000 GX1. Before you reinstall the software, ensure that you read and understand this entire chapter.
  • Page 50: Before You Begin

    Intergraph Computer Systems. The Late-Breaking News document delivered with the system. You can find the system software on backup diskettes that you created, on the Intergraph System CD-ROM, on diskettes provided by Intergraph Computer Systems, or on the operating system CD-ROM.
  • Page 51: System Software Products

    The following table lists drivers and other system software products installed on various configurations of TDZ 2000 GX1 systems. Products available for your system, but not listed here, are available on an operating system software CD-ROM or are delivered with an expansion card or additional peripheral device.
  • Page 52: Installing Windows Nt Workstation 4.0

    Installing Windows NT Workstation 4.0 System Software Depending on your system’s configuration, you will need some or all of the following system software during the installation process: SCSI driver Video display driver Network adapter driver Sound processor driver QFE update software Installation Guidelines Follow the instructions in Start Here to install Windows NT.
  • Page 53: Installing Qfe Software

    Install the latest Windows NT Service Pack software from CD-ROM to update the operating system. See “Getting Operating System Updates” later in this chapter for details. Complete additional installation tasks in this chapter as necessary. Configure the system as described in Chapter 3, “Configuring the System.” Do the following after you install the Windows NT Service Pack: If you created a Quick-Fix Engineering (QFE) backup diskette from Version Manager during any previous initial system configuration, install the QFE update software.
  • Page 54: Changing Virtual Memory Settings

    7. Click Partition, the click Exit. If necessary, restart the system to complete the drive letter reassignments. Changing Virtual Memory Settings If you have more than one hard disk drive, you may need to change size and location of your virtual memory page file.
  • Page 55: Configuring The Sound Driver

    CAUTION Because the SCSI BIOS can be accessed during system startup, the potential exists for data to be damaged or lost through careless use or misuse of the setup utility. To protect against such damage, configure the system’s BIOS to require a password before the system can be used.
  • Page 56: Getting Operating System Updates

    Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through its online services or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.
  • Page 57: Index

    35 audio, 20 system boot, 32 cursor, 17 system power, 32 full drag, 16 video, 35 Intergraph RenderGL, 17 EULA (Microsoft End User networking, 20 License Agreement), 12 OpenGL performance, 17 expansion cards, 5 RealiZm II video display External SCSI drive...
  • Page 58 36 Installed system software, 10 Network information, 11 Installing Networking system software, 37 configuring, 20 Windows NT, 40 Intergraph BBS, xi Obtaining operating system InterSite Diskeeper Lite, 27 updates, 44 InterSite Manager, 28 Opening InterSite programs, 27 door, 25...
  • Page 59 PCI expansion cards finishing system setup, 12 slots for, 5 preparing for, 10 Placing system components, 2 Welcome, 13 Software setting up, 9 Software cursors, 17 Quick-Fix Engineering (QFE) Sound update software, 13 errors, 35 Sound driver configuring, 43 RealiZm II installing joystick driver, 43 about, 16 installing MPU-401 device...
  • Page 60 backup diskettes, 13 Video Quick-Fix Engineering (QFE) errors, 35 updates, 13 Video display configuring, 16 last known good, 18 problems Troubleshooting, 31 correcting, 18 miscellaneous hardware, 36 selecting a dual-screen display network, 36 style, 17 sound, 35 Virtual memory settings system boot, 32 changing, 42 system power, 32...
  • Page 61 Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.
  • Page 62: Warranty Procedure

    Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. 1. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 63 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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