Intergraph TDZ-400 Deskside Setup And Maintenance Manual
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Intergraph TDZ-400 Deskside Setup And Maintenance Manual

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TDZ-400 Deskside
Setup and Maintenance Guide
March 1996

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Summary of Contents for Intergraph TDZ-400 Deskside

  • Page 1 TDZ-400 Deskside Setup and Maintenance Guide March 1996...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 Power Input Rating The product ID information is located on the back of the base unit. The unit rating is listed in Appendix B, “Hardware Information.” Power Cord Specifications For units operating at 115 V: Use a UL listed cord set consisting of a minimum 18 AWG, type SJT three conductor cord, a maximum of 15-feet in length with a parallel blade, and a grounding type attachment plug rated 15 A, 125 V.
  • Page 4 Cautions Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment. THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER J AT DATE OF MANUFACTURE. Read all safety and operating instructions before using the equipment.

  • Page 5: Table Of Contents

    Finding Operating System Information ............x Getting Documentation and Training ............xi Getting Telephone Support ................xi Using the Intergraph Bulletin Board Service..........xii Using the Intergraph FAXLink ..............xiii Finding Intergraph on the Internet ............... xiii Learning About System Ergonomics ............xiv Chapter 1 Getting Started................
  • Page 6 Preface Chapter 4 Maintaining the System ............33 Cleaning the System ..................33 Exterior Surfaces ...................33 Mouse ....................33 Keyboard....................33 Replacing Parts....................34 CD-ROM Drive ..................35 Combo Drive..................36 System Hard Disk Drive................38 Auxiliary Hard Disk Drive ..............40 Riser Card ....................42 System Board..................43 Option Board Fans.................46 System Hard Disk Drive Fan..............48 Replacing the Power Supply..............50 Reprogramming the Flash EPROM...............51...
  • Page 7 Preface Peripheral Setup ..................86 Security Menu ....................88 Password ....................88 Anti-Virus ..................... 89 Default Menu ....................89 Original ....................89 Optimal....................90 Fail-safe....................90 Chapter 8 Troubleshooting ..............91 System Power Errors..................91 System Boot Errors ..................92 Sound Errors ....................
  • Page 8 viii Preface P9 Connector Pinout ................118 Returned Goods Authorization (RGA) Form Warranty Procedure Repair Depot Address Labels...

  • Page 9: Preface

    The TDZ-400 Deskside Setup and Maintenance Guide contains information for setting up, configuring, and servicing your desktop workstation. About This Document The TDZ-400 Deskside Setup and Maintenance Guide is organized as follows: Chapter 1, “Getting Started,” describes how to set up the system hardware and start the system.

  • Page 10: Document Conventions

    For detailed information on using the Windows NT Server operating system, refer to the online Windows NT Workstation System Guide, delivered on CD-ROM with the operating system, and to Windows NT Help. You can purchase a printed copy of the System Guide from Intergraph.

  • Page 11: Getting Documentation And Training

    At international locations, contact the Intergraph subsidiary or distributor from which you purchased your Intergraph system or software to place an order. To find information on training for Intergraph systems and products, or to enroll in an available class, contact Intergraph Education Services at 1-800-240-3000.

  • Page 12: Using The Intergraph Bulletin Board Service

    Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph’s technical and marketing staff, and with other Intergraph customers.

  • Page 13: Using The Intergraph Faxlink

    Preface xiii Using the Intergraph FAXLink You can use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. To use FAXLink from a touch-tone phone or fax machine phone: Call 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.

  • Page 14: Learning About System Ergonomics

    Preface Learning About System Ergonomics Please read the Ergonomics Guide included with your Intergraph system. This document provides valuable information on ways to minimize repetitive stress injuries for persons working with a computer.

  • Page 15: Chapter 1 Getting Started

    Chapter 1 Getting Started The TDZ-400 deskside workstation is easy to set up and use. Follow the instructions in this chapter to set up and start your system. Unpacking If you have not removed everything from the shipping cartons, do so now and verify you have the following equipment.

  • Page 16: Setting Up

    Chapter 1 - Getting Started If you ordered a monitor from Intergraph, its carton contains the following items. Monitor Monitor power cord Video cable Documentation Note: If any of the base unit or monitor parts were not delivered, call the Customer Response Center immediately at 1-800-633-7248 Retain all packaging materials.
  • Page 17 Chapter 1 - Getting Started Connect the audio cables (bundled with the keyboard cable) to the audio jacks. The cable labeled Mic connects to the Microphone jack, and the cable labeled Audio connects to the Line Out jack. Refer to the following figure.

  • Page 18: Connecting The Video Cables

    Note: The ports on the back on the system are labeled using PC 95 compliant icons. WARNING If you are using cables not supplied by Intergraph, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of EMI produced by the system.
  • Page 19 Chapter 1 - Getting Started For GLZ1 or GLZ3 (single- and dual-screen): Connect a video cable for each monitor to a Video port on the back of the base unit and to the monitor. Refer to the following figure. Connect the VGA loopback cable to the VGA Loopback ports on the back of the base unit.
  • Page 20 Chapter 1 - Getting Started For GLZ1T or GLZ5 (single- and dual-screen): Connect a video cable for each monitor to a Video port on the back of the base unit and to the monitor. Refer to the following figure. Connect the VGA loopback cable to the VGA Loopback ports on the back of the base unit.
  • Page 21 Chapter 1 - Getting Started For GLZ2 or GLZ4 (single-screen): Connect the video cable for the monitor to the Video port on the back of the base unit and to the monitor. Refer to the following figure. Video Port For GLZ2 or GLZ4 (dual-screen): Connect a video cable for each monitor to a Video port on the back of the base unit and to the monitor.

  • Page 22: Starting The System

    Chapter 1 - Getting Started Starting the System The workstation is delivered with the operating system installed on the system’s hard disk drive. After setting up the system, you can start it and begin using it. Note: If you need to re-install the operating system, refer to Appendix A, “Installing System Software.”...
  • Page 23 Chapter 1 - Getting Started To start the system: Press the power switch on the base unit and the power switch on the monitor to turn on power to the system. The following events occur: The power on LED lights green. The CD-ROM drive LED blinks green and amber.

  • Page 24: Observing System Precautions

    Emergency Repair Disk, and to the Windows NT Workstation Installation Guide for information on using Note: If your system came pre-configured from Intergraph, you can run the Repair Disk utility from an icon in the Startup group of Program Manager.

  • Page 25: Using The Online Reference

    Open TDZ4DSOR.HLP to display the Online Reference. You can obtain the latest version of your system’s Online Reference from the Intergraph Bulletin Board Service (IBBS) or Intergraph’s FTP site. To receive Online Reference updates: From the IBBS login, go to Intergraph Product Centers...

  • Page 26: Obtaining Windows Nt Updates

    Windows NT release. CAUTION If Intergraph provides a Service Pack through the IBBS, it has been certified against Intergraph hardware as described with the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not have been certified with your Intergraph hardware.

  • Page 27: Ensuring Pc Card Support

    Chapter 1 - Getting Started Note: Windows NT 3.51 provides basic support for PC Card devices, and not all PC Card devices are supported. You must shut down a system running Windows NT 3.51 before inserting or removing a PC Card device.
  • Page 28 Chapter 1 - Getting Started...

  • Page 29: Chapter 2 Configuring The System

    Chapter 2 Configuring the System After setting up the system hardware and starting the system for the first time, you can configure it for your use. Follow the instructions in this chapter to configure the system’s video display and TCP/IP networking software.

  • Page 30: About The System's Video Display

    Workstation VGA display driver to run the video display. To enable your system to use its installed GLZ video display adapter, you must configure the video display to use the Intergraph GL video display driver. This driver is installed on the system’s hard disk, and is also delivered on a backup diskette.

  • Page 31: Configuring The Video Display

    GL video display driver later in this chapter. Configuring the Video Display Use Intergraph’s Video Configuration application in the Windows NT Control Panel to change the configuration of the GL video display driver. The Video Configuration application controls basic and advanced display attributes of the GL video display driver.
  • Page 32 Chapter 2 - Configuring the System To stop Video Configuration: Select OK to close Video Configuration using the new settings, or select Cancel to close Video Configuration without changing the settings. If you changed settings other than contrast or gamma correction, restart the system. Note: If you have not changed the default video display driver, ensure that you select the Windows NT Workstation option (not the VGA option) on the boot menu.

  • Page 33: Changing Gl Video Display Configuration

    Chapter 2 - Configuring the System Changing GL Video Display Configuration To change GL video display configuration: Start Video Configuration. Move the Desktop Area scroll bar to set the display resolution. Some options may not be supported. Select the number of colors from the Color Palette list. Select the refresh rate from the Refresh Frequency list.
  • Page 34 Chapter 2 - Configuring the System Check the Synchronize Buffer Swap to Vertical Sync check box (the default) to make the GL display driver wait for a vertical retrace of the monitor to occur before switching the displayed buffer. Clear the check box to make the GL display driver switch the displayed buffer without waiting.

  • Page 35: Changing The Default Video Display Driver

    Changing the Default Video Display Driver After configuring the video display and restarting the system, you can configure the system to use the Intergraph GL video display driver by default. To change the default video display driver: Open System in the Windows NT Control Panel.

  • Page 36: Correcting Video Display Problems

    Chapter 2 - Configuring the System Correcting Video Display Problems If the system’s video display is black, not synchronized, or distorted after you restart the system, you may have a video configuration problem. Do not press to log on to the Windows NT operating system. CTRL Instead, try to correct the problem by using the Last Known Good option to return the system to the last know good configuration recorded by Windows...

  • Page 37: Configuring Tcp/Ip Networking

    Clear the Dual Screen option. Restart the system and select to use the Windows NT Workstation 3.51 reconfigured video display driver. If problems persist, contact the Intergraph Customer Response Center for help. Configuring TCP/IP Networking Configure the TCP/IP networking software using the networking information you recorded at the beginning of this chapter.
  • Page 38 Chapter 2 - Configuring the System Restart the system.

  • Page 39: Chapter 3 Opening And Closing The Base Unit

    Chapter 3 Opening and Closing the Base Unit This chapter describes opening the system’s base unit, avoiding electrostatic discharge, attaching an antistatic wrist strap, and closing the base unit. Removing Covers and Panels Use a quarter-inch nutdriver to remove all screws. Note: The left and right side panels are identified as if you are facing the front of the base unit.
  • Page 40 Chapter 3 - Opening and Closing the Base Unit Remove the two screws on the left side panel. Then pull the panel up and out to remove it. Refer to the following figure. If servicing the CD-ROM drive, combo drive, or power supply, remove the right side panel also.

  • Page 41: Removing The Option Board Bracket

    Chapter 3- Opening and Closing the Base Unit To remove the PCI access panel: Power off the base unit and remove the top cover and side panel. Lay the base unit on the right side. Remove the two screws at the bottom of the unit and the screw behind the PCI access panel as shown in the following figure.
  • Page 42 Chapter 3 - Opening and Closing the Base Unit If ISA option boards are installed, disconnect the SCSI cable and power cables from the top of the riser card. Also remove the ISA I/O lock bracket. ISA I/O Lock Bracket SCSI Cable Connector Power Cable...

  • Page 43: Avoiding Electrostatic Discharge

    Chapter 3- Opening and Closing the Base Unit Remove the screw for the air baffle as shown in the following figure; then, remove the air baffle. Screw Screw Screw Air Baffle ISA Board Guide Option Board Bracket Riser Card Screws Avoiding Electrostatic Discharge Some of the sensitive components inside the base unit can be damaged by static electricity.

  • Page 44: Attaching An Antistatic Wrist Strap

    Chapter 3 - Opening and Closing the Base Unit Handle all printed circuit boards as little as possible and by the edges only. Leave new parts in their protective packaging until you install them. To maintain ground, do not unplug the power cord from the base unit, AC outlet, or UPS.

  • Page 45: Closing The Base Unit

    Chapter 3- Opening and Closing the Base Unit To attach a reusable antistatic wrist strap: Attach an antistatic wrist strap to the ground loop as shown in the following figure. Ground Loop Slip the elastic end of the wrist strap snugly around your bare wrist. Note: The metal conductor bead in the elastic must contact bare skin.
  • Page 46 Chapter 3 - Opening and Closing the Base Unit Set the base unit in the upright position. Replace the left or right side panel if removed. Replace the top cover. Ensure the top cover is completely installed so the safety interlock switch engages. If the cover is not properly installed, the system will not start.

  • Page 47: Chapter 4 Maintaining The System

    Chapter 4 Maintaining the System This chapter describes cleaning the system’s exterior surfaces, replacing system parts, and reprogramming the flash EPROM with a new Basic Input/Output System (BIOS). Cleaning the System Follow these guidelines for cleaning the workstation. CAUTION Power off the workstation before cleaning the exterior surfaces, mouse, and keyboard.

  • Page 48: Replacing Parts

    Chapter 4 - Maintaining the System Replacing Parts This section describes replacing the following parts of the system: CD-ROM drive Combo drive System hard disk drive Auxiliary hard disk drive Riser card System board Option board fans System hard disk drive fan Power supply You will need the following tools to service the system: Quarter-inch nutdriver...

  • Page 49: Cd-Rom Drive

    Chapter 4 - Maintaining the System CD-ROM Drive Use a No. 1 Phillips screw driver for removing and installing the CD-ROM drive. To remove the CD-ROM drive: Disconnect the power cable, SCSI cable, and audio cable from the CD-ROM drive, as shown in the following figure. CD-ROM Drive Audio...

  • Page 50: Combo Drive

    Connect the SCSI cable, power cable, and audio cable to the CD- ROM drive. The SCSI cable red stripe (pin 1) must be adjacent to the power connector. Note: If installing a non-Intergraph CD-ROM drive, use the audio cable delivered with the new CD-ROM drive. Close the base unit.
  • Page 51 Chapter 4 - Maintaining the System Using a quarter-inch nutdriver, remove the screws from both sides of the combo drive. Then, slide the drive out of the base unit. Screws Floppy Cable Red Stripe ISA Bus Cables Power Cable Using a No. 1 Phillips screwdriver, remove the four screws from the combo drive support bracket as shown in the following figure.

  • Page 52: System Hard Disk Drive

    Chapter 4 - Maintaining the System To install the new combo drive: Secure the replacement combo drive to the support bracket using the screws removed previously. Install the combo drive into the base unit, and secure the drive using the screws removed previously. Connect the ISA bus cables, power cable, and floppy cable to the combo drive.
  • Page 53 Chapter 4 - Maintaining the System Using a quarter-inch nutdriver, remove the screw as shown in the following figure. Power SCSI Screw Cable Cable Push the disk drive into the base unit; then, lift up and pull it out. Using a No. 2 Phillips screwdriver, remove the four screws that secure the disk drive to the bracket.

  • Page 54: Auxiliary Hard Disk Drive

    Chapter 4 - Maintaining the System To install the new system hard disk drive: Disable SCSI termination and set the SCSI ID to the same SCSI ID as the previous hard disk drive. Refer to the documentation delivered with the hard disk drive for details. Secure the new disk drive to the bracket.
  • Page 55 Chapter 4 - Maintaining the System SCSI Cable Screws Power Cable Slide the disk drive assembly out of the base unit. Using a No. 2 Phillips screwdriver, remove the screws attaching the hard disk drive to the bracket. Screw Bracket To install the new auxiliary hard disk drive: Disable SCSI termination and set the SCSI ID to the same SCSI ID as the previous hard disk drive.

  • Page 56: Riser Card

    Chapter 4 - Maintaining the System Secure the new disk drive to the bracket using the screws removed previously. Slide the disk drive assembly into the chassis. Secure the disk drive to the chassis with the screws removed previously. Attach the power cable and SCSI cable to the new disk drive. The SCSI cable is keyed to ensure proper insertion.

  • Page 57: System Board

    Chapter 4 - Maintaining the System Replace the ISA I/O lock bracket and PCI access panel. Connect the SCSI and power cables to the riser card. Close the base unit. System Board CAUTION The system board is extremely sensitive to static electricity. To prevent serious damage to the system board, wear the antistatic wrist strap while performing the following steps.
  • Page 58 Chapter 4 - Maintaining the System Disconnect the disk activity LED and power on LED cables from the system board. Note the orientation of the LED cables. Disk Activity LED - Black Orange Power On LED - Black White Disconnect all other cables attached to the system board. Refer to the following figure for cable connector locations.
  • Page 59 Chapter 4 - Maintaining the System Using a three-sixteenth-inch nutdriver, remove the jackscrews from the video, parallel, and serial ports. Using an 8 mm or five-sixteenth-inch nutdriver, remove the hex nuts from the line out, line in, and microphone jacks. Using a quarter-inch nutdriver, remove the eight grounding screws from the system board.

  • Page 60: Option Board Fans

    Chapter 4 - Maintaining the System CAUTION Do not connect the MIDI or game cable to the Ethernet AUI port. This could short out the local area network on which the system resides. Connect the system power cables to the P1 through P5 connectors. The power cable connectors are labeled with the corresponding system board connector.
  • Page 61 Chapter 4 - Maintaining the System Screw Fan Power Cable Screw Disconnect the inline connector for the power cable of the defective fan as shown in the following figure. Inline Connectors...

  • Page 62: System Hard Disk Drive Fan

    Chapter 4 - Maintaining the System Using a No. 1 Phillips screwdriver, remove the fan from the assembly. Install the new fan to the assembly and connect the power cable. Install the fan assembly into the chassis and connect the fan power cable to the system board.
  • Page 63 Chapter 4 - Maintaining the System AC Receptacle Screws Screws CAUTION Do not remove the two screws at the top of the chassis. The power supply will fall down, damaging the system hard disk drive. Using a No. 1 Phillips screwdriver, remove the screws on the fan. Disconnect the fan power cable at the inline connector.

  • Page 64: Replacing The Power Supply

    Replacing the Power Supply Use a quarter-inch nutdriver to remove the screws in this section. CAUTION Replacement power supplies should be purchased from Intergraph to ensure proper specifications are met and to guarantee safety. To replace the power supply: Remove the AC power cord from the back of the base unit.

  • Page 65: Reprogramming The Flash Eprom

    Chapter 4 - Maintaining the System CAUTION Support the power supply with your hand as you remove the screws. Otherwise, the power supply will fall onto the system hard disk drive. Slide the power supply out the side of the base unit. Place the new power supply in the base unit and slide the power cable bundle through the opening.
  • Page 66 Connect to the Intergraph Bulletin Board Service (IBBS) via modem. Refer to the “Preface” for instructions. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Delivered Drivers; then, select the appropriate operating system and hardware platform.

  • Page 67: Changing The System Boot Sequence

    Chapter 4 - Maintaining the System Press when the following message displays. Hit DEL if you want to run Setup In the Default menu, click on the Optimal icon. Select Yes to load the values. Exit AMIBIOS Setup. The system will restart automatically with the new values in effect.
  • Page 68 Chapter 4 - Maintaining the System...

  • Page 69: Chapter 5 Upgrading The System

    Intergraph’s memory upgrade kit contains two Single Inline Memory Modules (SIMMs) and a disposable antistatic wrist strap. If you obtain memory from a source other than Intergraph, it must meet the following specifications: Height: no more than 1.4 inches high...
  • Page 70 Chapter 5 - Upgrading the System Follow these SIMM population rules to correctly install the SIMMs. All SIMMs in the sockets must be the same memory size. Two, four, or eight SIMMs must be installed in the sockets. The system will not configure itself if only three, five, six, or seven sockets are populated.
  • Page 71 Chapter 5 - Upgrading the System Remove the SIMMs from the static bag and install them in this order: If the total number of installed SIMMs will be two, install the SIMMs in the Bank 0 sockets. If the total number of installed SIMMs will be four, install the SIMMs in the Bank 1 sockets first, then in the Bank 0 sockets.

  • Page 72: Adding Internal Scsi Devices

    Chapter 5 - Upgrading the System Push on the top edge of the SIMM until it snaps into the metal clips. The socket tabs must fit inside the mounting holes of the SIMM. Repeat steps 4 through 6 for each additional SIMM. Replace the graphics and PCI option boards and close the base unit.
  • Page 73 Chapter 5 - Upgrading the System Screw Slide Bracket Disable the device’s SCSI termination, and set the device’s SCSI ID to an unused number. If installing a hard disk drive, mount the disk drive into the slide bracket using four screws. Screw Slide Bracket...

  • Page 74: Adding External Scsi Drives

    Chapter 5 - Upgrading the System Connect the power cable and SCSI cable to the device. Close the base unit and restart the system. If necessary, install the device’s drivers and configure the device according to the vendor’s instructions. Adding External SCSI Drives You can add up to seven external SCSI devices to the deskside workstation.

  • Page 75: Adding Option Boards

    Chapter 5 - Upgrading the System Adding Option Boards This section briefly describes the differences between Peripheral Component Interconnect (PCI), Industry Standard Architecture (ISA), and Plug-n-Play (PnP) option boards. Instructions are also provided for installing option boards into a deskside 3D Graphics Workstation. Option boards are installed on the riser card.
  • Page 76 Chapter 5 - Upgrading the System To install PCI option boards: Using a quarter-inch nutdriver, remove the blanking plate from an available PCI slot. Refer to the following figure. Blanking Plate Screw Install the PCI board. Press firmly to ensure the board seats completely into the riser card slot.

  • Page 77: Isa And Pnp Option Boards

    Chapter 5 - Upgrading the System ISA and PnP Option Boards ISA boards are not designed with internal registers that define the board configuration to the system during startup. Therefore, you must run the System Configuration Utility (SCU) to define the board to the system. Run the SCU before installing an ISA board to reserve system resources for the board and to prevent conflicts with option boards already installed.
  • Page 78 Chapter 5 - Upgrading the System Remove the screw securing the ISA I/O lock bracket as shown below. Pull up the bracket to remove it. The internal cables have been omitted for clarity. ISA I/O Panel ISA I/O Lock Bracket...
  • Page 79 Chapter 5 - Upgrading the System Loosen the screw to allow the pivoting ISA board guide to swing toward the system fans. Refer to the following figure. Screw ISA Board Guide Install the option board into the first available slot from the system board.

  • Page 80: Using The System Configuration Utility

    Chapter 5 - Upgrading the System Restart the system. If you installed an ISA board, the installation is complete. If you installed a PnP board, notice when the following message displays. Hit DEL if you want to run SETUP Press to run AMIBIOS Setup.

  • Page 81: Isa Boards With A Configuration File

    Chapter 5 - Upgrading the System Select the Exit and Save option to exit the AMIBIOS Setup program. Insert an MS-DOS-bootable diskette into the floppy disk drive and restart the system. For more information about the AMIBIOS Setup program, refer to Chapter 7, “Using AMIBIOS Setup.”...

  • Page 82: Isa Boards Without A Configuration File

    Chapter 5 - Upgrading the System When prompted to insert the source disk, insert the diskette containing the configuration file and press ENTER When prompted to insert the destination disk, insert the SYSUTIL diskette and press . The configuration file from the option ENTER board manufacturer will be installed to the system and to the SYSUTIL diskette.
  • Page 83 Chapter 5 - Upgrading the System From the SCU Main Menu, select Step 2, then press . The ISA Board Definition Menu displays as shown in the following figure. Enter the data specified in the manufacturer’s configuration instructions. Note: Use the and arrow keys to move the cursor from field to field.
  • Page 84 Chapter 5 - Upgrading the System When the Slot Selection Menu displays, select the required slot and press ENTER Press to return to the SCU Main Menu. Select Step 4 to save the configuration. Select Step 6 to exit the SCU. Remove the diskette from the combo drive;...

  • Page 85: Chapter 6 Glz Graphics

    Chapter 6 GLZ Graphics This chapter provides instructions for replacing graphics boards in the deskside workstation, and installing dual-screen upgrades. Open the base unit, take static precautions, and attach an antistatic wrist strap as described in Chapter 3, “Opening and Closing the Base Unit,” before replacing graphics boards or installing dual-screen upgrades.

  • Page 86: Glz1 And Glz3

    Chapter 6 - GLZ Graphics Note: The figures in this section depict dual-screen options to show the placement of the clock sync cable, which is required for dual- screens. If your system does not have the dual-screen option, the clock sync cable will not be installed. GLZ1 and GLZ3 Refer to the following figure when replacing GLZ1 or GLZ3 boards.

  • Page 87: Glz1T And Glz5

    Chapter 6 - GLZ Graphics Secure the board to the workstation using the screw removed previously. For dual-screen options, reconnect the clock sync cable. Note: The clock sync cable is keyed so that it can be installed in only one orientation.

  • Page 88: Glz2 And Glz4

    Chapter 6 - GLZ Graphics Remove the module from the workstation. Install the new module into the same slots from which the other one was removed. Secure the module to the workstation using the screws removed previously. For dual-screen options, reconnect the clock sync cable. Note: The clock sync cable is keyed so that it can be installed in only one orientation.

  • Page 89: Geometry Accelerator

    Chapter 6 - GLZ Graphics To replace a GLZ2 or GLZ4 module: If a dual-screen option is installed, disconnect the clock sync cable. Using a quarter-inch nutdriver, remove the screws securing the module to the workstation. Retain the screw. Remove the module from the workstation. Install the new module into the same slots from which the other module was removed.
  • Page 90 Chapter 6 - GLZ Graphics GLZ4 Dual-Screen Graphics Modules FIFO Status Cables Geometry Accelerator Board (PCI Slot 5) Using a quarter-inch nutdriver, remove the screw securing the board to the workstation. Retain the screw. Remove the board from the workstation. Install the new board into the same slot from which the other board was removed.

  • Page 91: Dual-Screen Upgrade

    Chapter 6 - GLZ Graphics Dual-Screen Upgrade You can upgrade a deskside workstation to a dual-screen configuration. The following table shows the PCI slots where you must install the appropriate graphics boards. Graphics Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 GLZ1 DS GLZ1...
  • Page 92 Chapter 6 - GLZ Graphics GLZ4 Dual-Screen Graphics Modules Clock Sync Cable FIFO Status Cables Geometry Accelerator Board (PCI Slot 5) Close the base unit. If your system has dual-screen GLZ1 or GLZ3 graphics, disconnect the VGA loopback cable from the VGA Loopback port in PCI slot 3, and reconnect it to the VGA Loopback port in PCI slot 2.
  • Page 93 Chapter 6 - GLZ Graphics Connect the video cable for the second monitor to the Video port in PCI slot 3 and to the monitor. Refer to the following figure. PCI Slot 3 PCI Slot 2 Video Port (Primary Monitor) Video Port (Secondary Monitor)
  • Page 94 Chapter 6 - GLZ Graphics If your system has dual-screen GLZ2 or GLZ4, connect the video cable for the second monitor to the Video port in PCI slot 4 and to the monitor. Refer to the following figure. PCI Slot 4 Video Port (Primary Monitor)

  • Page 95: Chapter 7 Using Amibios Setup

    BIOS 741XX.ROM, where XX is the version. The BIOS version number is displayed during the American Megatrends, Inc., banner message during boot up. The banner message is similar to the following: AMIBIOS (C) 1994 American Megatrends Inc., (C) 1995 Intergraph Corporation (741XX)

  • Page 96: Starting Amibios Setup

    Chapter 7 - Using AMIBIOS Setup Starting AMIBIOS Setup To start AMIBIOS Setup: Restart the system. The American Megatrends banner screen displays with the following message: Press DEL to enter Setup Press . The AMIBIOS Setup Main Menu displays. DELETE This screen allows access to menus for configuring the BIOS to suit your own needs or perform maintenance as needed.

  • Page 97: Setup Menu

    Chapter 7 - Using AMIBIOS Setup To change a parameter’s value, move the pointer to a parameter and click the mouse button. An Options menu displays allowing you to select one of the choices. When you are at the main menu in AMIBIOS Setup, press exit.

  • Page 98: Advanced Setup

    Chapter 7 - Using AMIBIOS Setup Floppy A, Floppy B -- The Floppy A and Floppy B icons allow you to specify the type of floppy disk drive installed in the workstation. To change the floppy drive parameters: Note: The floppy disk drive A parameter is preset to 1.44 MB 3.5-inch. Do not change the parameter unless you replace floppy drive A with a different capacity disk drive.

  • Page 99: Chipset Setup

    Chapter 7 - Using AMIBIOS Setup Password Checking -- This parameter prevents unauthorized system boot up or use of AMIBIOS Setup. The default value is Setup, enabling the system to prompt for a password before allowing you to enter AMIBIOS Setup.

  • Page 100: Peripheral Setup

    Chapter 7 - Using AMIBIOS Setup PCI VGA Buffering -- The PCI VGA Buffering parameter allows you to implement the read prefetch support in the linear buffer of the workstation graphics hardware. System performance increases when set to Enabled (default). If you install a graphics card that does not support read prefetch, this parameter must be set to Disabled for proper display.
  • Page 101 Chapter 7 - Using AMIBIOS Setup Programming Mode -- This parameter detects all installed option boards and configures the on-board components accordingly. When set to Auto (default), the system BIOS automatically detects the installed option boards during boot up. When set to Manual, the next four parameters, plus Parallel Port IRQ, activate.

  • Page 102: Security Menu

    Chapter 7 - Using AMIBIOS Setup Parallel Port IRQ -- This parameter allows you to select a base IRQ for the parallel port. The default is IRQ-7, or IRQ-5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown in the parallel port table above.

  • Page 103: Anti-Virus

    Chapter 7 - Using AMIBIOS Setup Press twice. A message displays notifying you that the ENTER password is disabled. Anti-Virus The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the boot device. If a virus is detected, the BIOS prevents data from being saved to the boot sector and system files on the IDE drive.

  • Page 104: Optimal

    Chapter 7 - Using AMIBIOS Setup Exit AMIBIOS Setup. The system will restart with the new values in effect. Optimal Selecting the Optimal icon loads the best-case values that optimize system performance. The system is delivered using the Optimal BIOS values. If the CMOS RAM corrupts, the Optimal defaults are loaded during reboot.

  • Page 105: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Use this chapter to help determine the causes of problems that can occur with the workstation. This chapter describes the following types of problems: System power System boot Sound Video Other hardware Network Note: The Customer Response Center phone number is 1-800-633-7248. System Power Errors ERROR - Fails to power on.

  • Page 106: System Boot Errors

    Chapter 8 - Troubleshooting System Boot Errors ERROR - Series of beeps and error message displays. Number of Beeps - Message Explanation and Solution 1 - Refresh Failure Bad memory refresh circuitry on the system board. Remove and re- install the SIMMs. If error continues, replace SIMMs.
  • Page 107 Chapter 8 - Troubleshooting ERROR - System hangs after BIOS initializes. Reason Solution Incorrect memory speed set in the Change the “Installed Memory BIOS. Speed,” parameter in AMIBIOS Setup to 70 ns. Refer to Chapter ERROR - Does not boot from the expected boot device. Reason Solution Boot sequence is incorrectly set.
  • Page 108 Chapter 8 - Troubleshooting ERROR - Hard disk drive not recognized. Reason Solution Hard disk drive power cable is not Open the base unit and ensure attached. power cable is properly attached. Hard disk drive SCSI cable is not Open the base unit and ensure the attached.

  • Page 109: Sound Errors

    Chapter 8 - Troubleshooting ERROR - Total amount of memory does not display. Reason Solution Faulty SIMMs. Determine faulty SIMMs by swapping SIMMs until the faulty one is found. SIMMs not properly seated into Open the base unit and ensure the socket.

  • Page 110: Video Errors

    Reference for resolution details for each graphics option. Improper graphics driver is Remove the driver and load a loaded. valid driver. Refer to Intergraph’s system software configuration documentation for details. GLZ board is not installed Verify the GLZ board or module properly.

  • Page 111: Network Errors

    Chapter 8 - Troubleshooting ERROR - Combo drive LEDs do not light. Reason Solution Floppy disk drive power cable is Open the base unit and ensure not attached. power cable is properly attached. ERROR - Unsuccessful connection to serial device Reason Solution Communication parameters...
  • Page 112 Chapter 8 - Troubleshooting...

  • Page 113: Appendix A Installing System Software

    Installing System Software Complete the following checklist if you must install Windows NT Workstation software on your Intergraph system. Most of these steps are described in more detail in the Windows NT Workstation Installation Guide. Collect backup media and documentation...
  • Page 114 Express Setup automatically detects the Adaptec SCSI driver for all systems, and the MPS 1.1 Multiprocessor for all dual-processor systems. If you select Custom Setup on certain Intergraph systems, Setup does not detect the MPS 1.1 Multiprocessor, and you must manually select MPS 1.1 Multiprocessor during the installation.
  • Page 115 Appendix A - Installing System Software Use the TCP/IP networking information you obtained from your networking administrator to fill out the dialogs. In the TCP/IP Configuration dialog, select DNS to configure Domain Name System options. During network configuration, you will see references to the Dynamic Host Configuration Protocol (DHCP) and the Windows Internet Name Service (WINS).
  • Page 116 Appendix A - Installing System Software Restart the system. Refer to the Windows NT Workstation System Guide for more information about installing and configuring video display drivers. Install the sound driver To install the sound driver: Open Drivers in the Windows NT Control Panel. The Drivers dialog displays.

  • Page 117: Disable Command Queuing

    Appendix A - Installing System Software Disable command queuing To improve standalone workstation performance and to improve performance with some high-performance SCSI peripherals, you should disable command queuing in the Windows NT Registry. WARNING Do not change values in the Registry other than as directed. If you introduce incorrect values into the Registry, you may cause serious operating system problems, and you may have to reinstall Windows NT.
  • Page 118 CAUTION Once you have created all of your user accounts and have finished configuring the system, Intergraph recommends that you create an Emergency Repair Disk using the RDISK.EXE utility. Use this utility to update the Emergency Repair Disk any time you change your system’s configuration.

  • Page 119: Appendix B Hardware Information

    Appendix B Hardware Information This appendix provides external port pinouts, system board connector pinouts, system board jumper connectors, and power supply information. External Port Pinouts The following figures show the external ports in their proper orientation, when the base unit is in the upright position. MIDI/Game Signal Signal...

  • Page 120: Ethernet Aui

    Appendix B - Hardware Information Ethernet AUI Signal Signal Ground CI– - Collision detect CI+ - Collision detect DO– - Data out DO+ - Data out Ground Ground DI– - Data in DI+ - Data in +12V - 12 volts Ground Ground Reserved...

  • Page 121: Scsi

    Appendix B - Hardware Information SCSI Signal Signal Command Data-0 Attention Command Data-1 Busy Command Data-2 Acknowledge Command Data-3 Reset Command Data-4 Message Command Data-5 Select Command Data-6 Command Command Data-7 Request Command Data Input/Output Parity Terminator Power Note: Pins 12, 13, 14, 37, and 39 are not connected; all other pins not listed are connected to ground.

  • Page 122: Serial (Com)

    Appendix B - Hardware Information Serial (COM) Signal DCD - Data Carrier Detect RD - Receive Data TD - Transmit Data DTR - Data Terminal Ready Ground DSR - Data Set Ready RTS - Request to Send CTS - Clear to Send RI - Ring Indicator Ethernet 10Base-T Signal...

  • Page 123: Parallel

    Appendix B - Hardware Information Parallel Signal Signal -Strobe -ACK - Acknowledge Data 0 Busy Data 1 PE - Paper Empty Data 2 +Select Data 3 -Auto FDXT - Auto Feed Data 4 -Error Data 5 -Init - Start Data 6 -SLCTIN - Select Data 7...

  • Page 124: Video

    Appendix B - Hardware Information Video Signal Signal R - Red No Connect G - Green Ground B - Blue MID0 - Monitor ID0 MID2 - Monitor ID2 MID1 - Monitor ID1 Ground HSYNC - Horizontal Sync Ground VSYNC - Vertical Sync Ground MID3 - Monitor ID3 Ground...

  • Page 125: System Board Connector Pinouts

    Appendix B - Hardware Information Mouse Signal Keyboard Signal MDATA - Mouse KDATA - Keyboard Data Data Reserved Reserved Ground Ground Fused VCC - +5V Fused VCC - +5V MCLK - Mouse KCLK - Keyboard Clock Clock Reserved Reserved System Board Connector Pinouts The following figure shows the internal connector locations.

  • Page 126: Floppy

    Appendix B - Hardware Information Floppy Signal Signal STEP- No connect WDATA- DRATE0 WGATE- INDEX- TRK0- MTR0- WRPRT- DRV1- RDATA- DRV0- HDSEL MTR1- DSKCHG ISA Bus J3 Signal Signal IRQ15 IRQ14 IRQ10 IRQ3 IRQ7 IRQ9 IOCS16- Ground IOCHRDY+ Ground SD+(14) SD+(15) SD+(11) SD+(10)

  • Page 127: Isa Bus J6

    Appendix B - Hardware Information ISA Bus J6 Signal Signal Spare IRQ11 IRQ4 IRQ5 0WS- Ground MEMCS16- Ground SPKR- Ground SD+(13) SD+(12) SD+(9) SD+(8) SD+(2) SD+(3) SD+(6) SD+(7) SA+(19) SA+(20) SA+(23) SBHE- SA+(0) Ground SA+(2) Ground ISA BCLK Ground SA+(4) SA+(5) SA+(8) SA+(9)

  • Page 128: System Board Jumper Connectors

    Appendix B - Hardware Information System Board Jumper Connectors The system board uses jumper connectors to set the CPU frequency, G95 VGA mode disable/enable, and Vibra 16S sound disable/enable. CPU Frequency CPU Frequency (Secondary CPU) (Primary CPU) Voltage ID Vibra 16S Sound Disable/Enable G95 VGA Mode Disable/Enable...

  • Page 129: G95 Vga Mode Disable/Enable

    Appendix B - Hardware Information Jumper 5/2x 7/2x Connector The following figure shows the detail of the CPU frequency jumper connectors. Jumpers Primary Jumpers for Secondary G95 VGA Mode Disable/Enable The 2-pin connector labeled J26 on the system board enables or disables the G95 VGA mode.

  • Page 130: Power Supply Information

    Appendix B - Hardware Information sound is enabled. If the jumper is installed on pins 1-2, the integrated sound is disabled. Power Supply Information The power supply is a 539 watt autoranging supply, that switches between 90-132 VAC or 180-264 VAC, depending on the location. The input frequency is 47-63 Hz, single phase.

  • Page 131: Cable Connectors

    Appendix B - Hardware Information Notes: Power supply meets or exceeds these specifications. For the noted specifications, the Maximum values describe the smallest acceptable maximum load and the Minimum values describe the largest acceptable minimum load. These outputs are measured at the user end of an unloaded peripheral cable.

  • Page 132: P1 Riser Card Connector Pinout

    Appendix B - Hardware Information P1 Riser Card Connector Pinout Signal Wire Signal Wire Color Color +3.3V Orange +3.3V Orange Ground Black +3.3V Orange Ground Black Ground Black Ground Black Ground Black Ground Black -12V Blue +3.3V Orange +3.3V Orange Ground Black Ground...
  • Page 133 Mail Address: REASON FOR RETURN: Notice: All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. Warning: Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 134: Warranty Procedure

    Warranty Procedure Some malfunctioning parts cannot be repaired in the field, and must be returned to Intergraph for repair. If you have to return a part, follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning part.
  • Page 135 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________ Intergraph Corporation 9805 Kellner Road Huntsville, AL 35894 Repair Depot RGA#: ____________...

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