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xiv
u
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u
The product's name or model number.
u
The product's serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
u
Your name and telephone number.
u
A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u
Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u
For hardware support questions in the United States, call 1-800-763-0242.
u
For software support questions in the United States, call 1-800-345-4856.
u
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
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