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Intergraph TDZ 2000 GT1 Manual

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TDZ 2000 GT1
System Setup
October 1998
DHA029420

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Summary of Contents for Intergraph TDZ 2000 GT1

  • Page 1 TDZ 2000 GT1 System Setup October 1998 DHA029420...
  • Page 2 Notice Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document.
  • Page 3 Notes This device is designed and manufactured to comply with approved safety standards for information processing and business equipment. Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in the operating instructions.

  • Page 5: Table Of Contents

    Learning About System Ergonomics..................x Customer Support........................xi Hardware and Software Support Services ..............xi World Wide Web ....................... xi Intergraph Bulletin Board Service................xi FAXLink ........................xii Telephone........................xii More Support Options....................xii 1 Setting Up the Hardware ..................... 1 Unpacking the System.......................
  • Page 6 Configuring a Modem ......................19 Configuring Audio........................19 Configuring Networking......................20 Reassigning Hard Disk Drive Letters ..................20 Changing Virtual Memory Settings..................21 Configuring SCSI Peripherals ....................21 SCSI Configuration Utility Guidelines..............22 Using the SCSI Configuration Utility ............... 22 Getting Operating System Updates..................
  • Page 7 5 Operating Notes........................41 Moving the System........................42 Opening and Closing the Door ....................43 System Power, Startup, and Shutdown..................44 Using the Power Button .................... 44 Starting and Shutting Down the System..............45 Booting the System from a CD-ROM ..................45 Using InterSite Programs ......................
  • Page 8 viii Returned Goods Authorization (RGA) Form Warranty Procedure Repair Depot Address Labels...

  • Page 9: Preface

    Preface TDZ 2000 GT1 System Setup describes setting up and configuring your TDZ 2000 GT1 system for use. This document also provides information on operating the system, troubleshooting, and reinstalling system software. About This Document TDZ 2000 GT1 System Setup is organized as follows: ‹...

  • Page 10: Finding Operating System Information

    Learning About System Ergonomics Please read the Ergonomics Guide included with your Intergraph computer system. This document provides valuable information on ways to minimize repetitive stress injuries for persons working with a computer.

  • Page 11: Customer Support

    Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years. A detailed warranty description is available on the World Wide Web; see the Support pages at http://www.intergraph.com/ics.

  • Page 12: Faxlink

    In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). ‹ Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: ‹...
  • Page 13 ‹ For software support questions in the United States, call 1-800-345-4856. ‹ Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

  • Page 15: Setting Up The Hardware

    Setting Up the Hardware Follow the instructions in this chapter to set up the hardware for your TDZ 2000 GT1 workstation. Unpacking the System ........................2 Placing System Components ......................2 Setting Up the System ........................3 Installing Expansion Cards......................5 Connecting Speakers and a Microphone ..................6 Connecting an External SCSI Device..................6 SCSI Cable Length Guidelines ..................7 SCSI Cable Quality Guidelines..................7...

  • Page 16: Unpacking The System

    Workstation and power cord ‹ Keyboard and mouse ‹ External SCSI terminator, located in the Accessories box ‹ Intergraph Computer Systems documentation ‹ Operating system software (CD-ROM and diskettes) and documentation ‹ InterSite software (CD-ROM) NOTE If any of these items were not delivered, call the Customer Response Center immediately at 1-800-633-7248.

  • Page 17: Setting Up The System

    ‹ Maintain a temperature range of 10 C to 26 C (50 F to 80 F); the optimum operating temperature is 21 C (70 F). ‹ Maintain a humidity range from 20 percent to 80 percent (non-condensing); the optimum humidity level is 50 percent. CAUTION Do not move the base unit without first shutting down the system and turning off the power, or damage to internal components may result.
  • Page 18 SCSI port WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph Computer Systems cables are designed to reduce the amount of EMI produced by the...

  • Page 19: Installing Expansion Cards

    Expansion cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots in the base unit. If you purchased expansion cards from Intergraph Computer Systems, they are installed in specific slots as follows.

  • Page 20: Connecting Speakers And A Microphone

    Connecting Speakers and a Microphone If the system includes separate powered speakers and a microphone, connect the speakers to the Line out port on the I/O panel, and connect the microphone to the Microphone port on the I/O panel. Connect the speaker power AC adapter to the appropriate speaker(s), and then to a grounded, three-prong AC wall outlet.

  • Page 21: Scsi Cable Length Guidelines

    SCSI Cable Quality Guidelines To ensure data integrity and optimum performance, do the following: ‹ Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not provide adequate shielding. ‹ Use the shortest cables possible to connect SCSI devices to the system and to each other.

  • Page 22: What's Next

    Start the system. If necessary, install the software drivers and configure the drive according to the vendor’s instructions. What’s Next? Intergraph Computer Systems installs the operating system through Phase I of the process. From here, you can do either of the following: ‹...

  • Page 23: Setting Up The Software

    Setting Up the Software Follow the instructions in this chapter to set up the operating system and associated system software on your TDZ 2000 GT1 workstation. Preparing for Setup......................10 Pre-Installed Software..................10 Before You Start Setup ..................10 Starting Operating System Setup..................12 Finishing System Setup ....................

  • Page 24: Preparing For Setup

    InterSite software Before You Start Setup Intergraph Computer Systems installs the operating system through Phase I of the process. You must follow the operating system Setup process to prepare Microsoft Windows NT for use. Before you go through Setup, have the following documents available: Microsoft’s Start Here...
  • Page 25 Get and record the following information: Your name, and the name of your company or organization: For a system running Windows NT, the CD key from the Windows NT CD case, or the Product ID Number from Start Here or the registration card: A username for setting up a user account: If the system is connected to a network, get and record the following general information from...

  • Page 26: Starting Operating System Setup

    The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \ 386 directory (the Intel software directory) on the delivery media.

  • Page 27: Finishing System Setup

    Get the latest driver and other system software from the World Wide Web. Display an online System Introduction for your system. Learn about Intergraph Computer Systems customer support. You should take advantage of the tools provided by InterSite Welcome to ensure that your system is fully ready for use.

  • Page 28: Creating System Software Backup Diskettes

    CD-ROM or on backup diskettes delivered with expansion cards. See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers.

  • Page 29: Configuring The System

    Configuring the System Follow the instructions in this chapter to configure your TDZ 2000 GT1 for use. This chapter covers items required for basic operation. Configuring the Video Display Driver ..................16 About RealiZm II Video Display Adapters..............16 Using the Display Properties Dialog Box ..............16 3D Display Performance and Full Drag (RealiZm II) ..........16 RenderGL Run-Time Library..................17 Configuring RealiZm II Support for Heidi Graphics ..........17...

  • Page 30: Configuring The Video Display Driver

    Configuring the Video Display Driver The first time you start the system, your monitor displays at 1024 x 768 screen resolution. For the system to use the installed video adapter at other display resolutions, you must configure the video display driver as described in this section. About RealiZm II Video Display Adapters RealiZm II video display adapters are 3D graphics accelerators.

  • Page 31: Rendergl Run-Time Library

    For more information on the RenderGL run-time library, point your web browser to http://www.intergraph.com and follow the links to the Digital Media home page. See “Finding Intergraph Computer Systems on the Internet” in the Preface of this document for further details.
  • Page 32 To use the Last Known Good option: Restart the system. Press the space bar at the following prompt: Press space bar NOW to invoke the Last Known Good Menu If using the Last Known Good option fails to correct the video display problems, you can obtain a functional video resolution by restarting the system in VGA mode.

  • Page 33: Configuring A Modem

    Configuring a Modem If you purchased a modem with your system, you must ensure the BIOS settings and modem jumpers are set appropriately, depending on which operating system and COM port you want to use with the modem. To configure the modem: Set the COM port jumper pins on the modem to COM2.

  • Page 34: Configuring Networking

    Configuring Networking The system is equipped with an on-board Ethernet network adapter. Before you configure networking, ensure that the system is connected to the network. To configure Networking, open Network in the Control Panel. Follow the instructions in the dialog boxes to set up the system to use a network. Be sure to set up the appropriate network protocols, such as TCP/IP and NetBEUI, for the network to which the system is connected.

  • Page 35: Changing Virtual Memory Settings

    SCSI peripherals under certain conditions. This software is also available from the Intergraph Bulletin Board Service (IBBS) or Intergraph Online. See “Using the Intergraph Bulletin Board Service” and “Finding Intergraph on the Internet” in the Preface of this document for details.

  • Page 36: Scsi Configuration Utility Guidelines

    Change the SCSI host parameters on a per-device basis under the following conditions: ‹ If you are advised to do so by Intergraph technical support or instructed to do so by the vendor documentation supplied with the SCSI device. ‹...

  • Page 37: Getting Operating System Updates

    Intergraph Computer Systems hardware as described in the announcement of its availability. If you obtain a Service Pack from any other source, be aware that it may not be certified against your Intergraph Computer Systems hardware.

  • Page 39: Configuring The Bios

    Configuring the BIOS The BIOS Setup program is used to configure the system’s basic input/output system (BIOS). The BIOS is responsible for configuring the system board and CPU, and for providing hardware information to the operating system. For the system to run properly, run BIOS Setup whenever you make a hardware change to the system.

  • Page 40: Starting Bios Setup

    Starting BIOS Setup To start BIOS Setup: Restart the system. When the system is started, an Intergraph Computer Systems logo displays. Press the key to start Phoenix BIOS Setup. NOTE You can only start BIOS Setup during the boot sequence.

  • Page 41: Main Screen

    Main Screen To access the Main screen, use the arrow keys to highlight Main on the BIOS Setup main menu. The Main screen displays. This screen is used for configuring the following system information: ‹ System time and system date ‹...

  • Page 42: Large Disk Access Mode

    Large Disk Access Mode If you are using a DOS operating system (MS-DOS, Windows NT, Windows 95, Novell DOS or PC-DOS), set the disk access mode to DOS (default). If you are using a different operating system, set this parameter to Other. Different operating systems require different settings. If you are installing new software and the drive fails, change the selection and retry.

  • Page 43: Extended Memory

    Extended Memory This option displays the amount of extended memory in the system. This option is not user- configurable. Memory Cache This option configures the state of the P6 memory cache. Enabling cache saves CPU time and can improve performance by storing the most recently accessed data in a special storage area of static RAM (SRAM).

  • Page 44: Advanced Screen

    Advanced Screen The Advanced screen is used to configure the system devices. Use the left and right arrow ( ) keys to highlight Advanced on the BIOS Setup main menu. The Advanced screen displays. Plug & Play O/S When set to Yes, this setting allows your system to work with a Plug and Play operating system, such as Windows 95 or Windows NT 5.0.

  • Page 45: Memory Options

    AGP DRAM Priority If set, this option sets the priority between the AGP and CPU bus to two (or three) CPU requests for one AGP request. The default setting is Dynamic. Memory Options This option displays a submenu of options for configuring the system memory features. Press to display the submenu.

  • Page 46: Parity Error Options

    Report Received Master Aborts When this option is enabled, a system error is generated on receiving a Master Abort on the PCI bus. The default setting is Enabled. Report Uncorrectable Errors When this option is enabled, a system error is generated on detecting an ECC-uncorrectable memory error.

  • Page 47: L2 Cache Ecc Mode

    L2 Cache ECC Mode This option enables the use of correction logic on cache reads. If disabled, data read from cache is supplied unaltered to the CPU. The default setting is Disabled. INIT # Upon Shutdown Cycle When enabled, the chipset asserts INIT# upon receiving a shutdown command. The default setting is Enabled.
  • Page 48 Devices can use hardware interrupts called IRQs. A PCI device PCI INTA IRQ Mapping cannot use IRQs that are already in use by ISA devices. Use Auto only if no ISA legacy cards are installed. The default setting is Auto-select. PCI Device, Embedded NIC This option displays choices for configuring the features of the embedded Network Information Card (NIC).
  • Page 49 Initializes device expansion ROM. The default setting is Option ROM Scan Enabled. Enable Master Enables the selected device as a PCI bus master. The default setting is Enabled. Latency Timer Sets the minimum guaranteed time slice allotted for the bust master in units of PCI bus clocks.

  • Page 50: I/O Device Configuration

    PCI/PnP IRQ Exclusion This option reserves specific IRQs for use by ISA devices. Press the up or down arrow keys to select the IRQ, and then use the plus or minus keys to reserve it. Available IRQs are 3, 4, 5, 7, and 10.

  • Page 51: Boot

    Boot The Boot Screen allows you to configure the boot configuration. To access this screen, use the arrow keys to highlight Boot on the BIOS Setup main menu. Floppy Check This option verifies the floppy type when the system boots. Disable this option to speed up the boot process.

  • Page 52: Security

    Removable Devices Selecting this option causes the system to boot from the specified order. To change the order, highlight an option and use the plus or minus keys to move the option up or down in the list. Security Use this selection for additional setup menus to control the security functions of the system. To enable the security feature, highlight this option and press to display a submenu.

  • Page 53: Updating The System Bios

    The system’s BIOS can be reprogrammed using a BIOS file. You can update the BIOS by following the steps below: 1. Download the appropriate BIOS file from Intergraph’s BBS, or from the Support pages on the World Wide Web (http://www.intergraph.com/ics/).

  • Page 55: Operating Notes

    Operating Notes This chapter contains important, basic information on using the TDZ 2000 GT1. See the online System Introduction for details on system features and functions. Moving the System........................42 Opening and Closing the Door ....................43 System Power, Startup, and Shutdown..................44 Using the Power Button .....................44 Starting and Shutting Down the System..............45 Booting the System from a CD-ROM ..................45...

  • Page 56: Moving The System

    Moving the System WARNING Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand hold when moving the system. Equipment damage and personal injury can result. Do not lift here! Do not lift here!

  • Page 57: Opening And Closing The Door

    Opening and Closing the Door Open the door on the face panel to access the floppy drive, CD-ROM, and any optional device installed in the external bay. You can use your system with the door in the open or in the closed position.

  • Page 58: System Power, Startup, And Shutdown

    System Power, Startup, and Shutdown When you connect the power cord from the system to an AC power outlet, auxiliary power is applied to the system. This auxiliary power is available for the system to monitor, among other things, the power button. The power LED lights amber to note the presence of auxiliary power.

  • Page 59: Starting And Shutting Down The System

    See the following table for details on using the power button. If system is... Press power button... To... Off (amber LED on) Momentarily (< 1 sec) Start the system Shut down (Restart button visible) Momentarily (< 1 sec) Power down the system Starting and Shutting Down the System After you complete Setup and start the system for the first time, you can start and stop the system as needed.

  • Page 60: Using Intersite Programs

    To boot the system from a bootable CD-ROM: Insert the bootable CD-ROM in the system’s CD-ROM drive. Restart the system. As the system boots -- for example, during the memory test or when the Intergraph Computer Systems logo displays -- press NOTE You must press to ensure the system’s CD-ROM drive displays as a boot device.

  • Page 61: Using Hardware Security Features

    ‹ InterSite Watchdog is a system monitoring tool with remote monitoring capabilities. You can install Watchdog on a system running the Windows NT, and use it to monitor workstations and servers also running Windows NT. ‹ InterSite Diskeeper Lite, which manually defragments Windows NT file systems, thus restoring performance.

  • Page 62: Finding Serial And Model Numbers

    To ensure proper operation of PC Card devices with a system running Windows NT, make sure the device drivers that control PC Card device operation are set to start correctly. Do this before using the PC Card adapter, or anomalous behavior may result. Go to Devices in the Control Panel and do the following: ‹...

  • Page 63: Troubleshooting

    See the System Reference for information on opening the case and working with internal components. If you cannot resolve the problem or if the instructions direct you to call the Customer Response Center, contact Intergraph Computer Systems. See the Preface of this document for details.

  • Page 64: System Power

    System Power ERROR - Fails to power on. Reason Solution Power cord not connected properly. Verify that the power cord is properly connected to the power receptacle. Power not available at the outlet. Verify power to the outlet has not been interrupted.
  • Page 65 ERROR - Series of beeps and error message displays. Message Explanation and Solution Refresh Failure Bad memory refresh circuitry on the system board. Remove and reinstall DIMM(s). If error persists, replace the DIMM(s). Parity Error Parity error in the first 64 KB block of memory.
  • Page 66 ERROR - System hard disk drive not recognized. Reason Solution Hard disk drive power cable not attached. Open the case and ensure power cable is properly attached. See System Reference. Hard disk drive SCSI cable not attached. Open the case. Ensure the SCSI cable is properly attached at both ends.

  • Page 67: Sound

    Sound ERROR - Sound cannot be heard. Reason Solution Volume of speakers on multimedia keyboard Adjust volume up, release Mute button or set is low or off. slider switch to speaker position on multimedia keyboard. Speaker cable is not properly connected. Verify cable is properly connected.

  • Page 68: Miscellaneous Hardware

    Miscellaneous Hardware ERROR - CD-ROM drive LED does not light. Reason Solution CD-ROM drive power cable not attached. Open case and ensure power cable is properly attached. See System Reference. ERROR - Floppy disk drive LED does not light. Reason Solution Floppy disk drive power cable not attached.

  • Page 69: Installing System Software

    Installing System Software Follow the instructions in this chapter if you need to reinstall the operating system and associated system software on your TDZ 2000 GT1. Before you reinstall the software, ensure that you read and understand this entire chapter. Before You Begin ........................56 System Software Products ......................57 Installing Windows NT Workstation 4.0..................58...

  • Page 70: Before You Begin

    ‹ The Late-Breaking News document delivered with the system. You can find the system software on backup diskettes that you created, on the Intergraph System CD-ROM, on diskettes provided by Intergraph Computer Systems, or on the operating system CD-ROM. If you did not create backup diskettes of drivers or other system software products, you can create them from the Intergraph System CD-ROM as described above.

  • Page 71: System Software Products

    Product Description MILL2DRVNT Matrox G200/Millennium II video driver INTENSEDRV Intense 3D Pro video driver REALIZMDRV Intergraph RealiZm II video driver ENSQ1371WNT4 Ensoniq 1371 sound adapter driver LMOUSE Logitech mouse driver MSMOUSEDRV Intellimouse driver 3COM3C90X...

  • Page 72: Installing Windows Nt Workstation 4.0

    Installing Windows NT Workstation 4.0 System Software Depending on your system’s configuration, you will need some or all of the following system software during the installation process: ‹ SCSI driver ‹ Video display driver ‹ Network adapter driver ‹ Sound processor driver ‹...

  • Page 73: Installing Qfe Software

    ‹ Complete additional installation tasks in this chapter as necessary. ‹ Configure the system as described in Chapter 3, “Configuring the System.” Do the following after you install the Windows NT Service Pack: ‹ If you created a Quick-Fix Engineering (QFE) backup diskette from Version Manager during any previous initial system configuration, install the QFE update software.

  • Page 74: Changing Virtual Memory Settings

    Changing Virtual Memory Settings If you have more than one hard disk drive, you may need to change size and location of your virtual memory page file. See Windows NT Help for more information. Consider the following before changing page file settings: ‹...
  • Page 75 ‹ Two SCSI disk drives of equal size. The system disk has a 1 GB partition that contains the operating system. The remainder of the system disk and an equivalent amount of the second disk are striped together. The remainder of the second disk is unformatted. ‹...

  • Page 76: Configuring The Sound Driver

    18. For any other optional disk drives, repeat the steps necessary to create a partition, assign the drive letter and format the partition as described in the Disk Administrator Help. 19. From Partition, click Exit. Configuring the Sound Driver If you reinstall Windows NT and the associated system software and have an MPU-401 device or a joystick, you must also install the appropriate drivers.

  • Page 77: Getting Operating System Updates

    Service Packs from the Microsoft World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through its online services or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

  • Page 79: Using System Resources

    (IRQs) and basic input/output system (BIOS) parameter settings, to configure the system to use additional option boards. The chapter covers specific Peripheral Component Interconnect (PCI) and Industry Standard Architecture (ISA) devices offered by Intergraph as system options. Intergraph Computer Systems has determined that the devices discussed in this chapter require specific resource settings to ensure proper system operation.

  • Page 80: Available Irqs

    Available IRQs IRQs 5 and 10 are available for assignment. If a non-Plug And Play compliant ISA card is installed, set it to use either IRQ 5 or IRQ 10. In BIOS Setup, the selected IRQ must be set to reserved.

  • Page 81: Configuration Data

    Configuration Data Interrupt Requests (IRQs) System interrupt request (IRQ) assignments are defined below. Name Name System Timer Real Time Clock Keyboard SMBUS/ACPI Cascade input for IRQ8 - IRQ15 Ensoniq ES1371 AudioPCI Processor COM2, COM4 Spare COM1, COM3 Mouse MIDI port Floating Point Unit Floppy Controller Spare...

  • Page 82: Input/Output Addresses

    Input/Output Addresses The following table lists a small subset of the reserved I/O addresses. Address Device 0278 - 027F Parallel Port LPT2 02E8 - 02EF Serial Port COM4 02F8 - 02FF Serial Port COM2 0378 - 037F Parallel Port LPT1 03B0 - 03BF Monochrome Display/Printer Adapter 03C0 - 03CF...

  • Page 83: Index

    50 3D display performance, 16 video, 53 audio, 19 EULA (Microsoft End User full drag, 16 License Agreement), 12 Intergraph RenderGL, 17 expansion cards, 5 networking, 20 External SCSI drive RealiZm II video display connecting, 7 driver, 16...
  • Page 84 Installed system software, 10 errors, 54 Installing Network information, 11 system software, 55 Networking Windows NT, 58 configuring, 20 Intergraph BBS, xi Interrupt request (IRQ) Obtaining operating system assignments, 67 updates, 63 InterSite Diskeeper Lite, 47 Opening InterSite Manager, 46...
  • Page 85 PCI expansion cards Settings slots for, 5 hard disk drive letters, 20, 59 Placing system components, 2 virtual memory, 21, 60 Setup finishing system setup, 13 preparing for, 10 Quick-Fix Engineering (QFE) Welcome, 13 update software, 14 Setup files Windows NT, 12 Software setting up, 9 RealiZm II...
  • Page 86 using system resources, 65 System hardware information Version Manager, 13 finding, x VGA mode, 18 System ID number labels Video serial and model numbers, 48 errors, 53 system software Video display backup diskettes, 13 configuring, 16 Quick-Fix Engineering (QFE) last known good, 18 updates, 14 problems correcting, 17...
  • Page 87 Phone Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 88: Warranty Procedure

    Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 89 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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