Aastra AastraLink Pro 160 Administrator's Manual page 8

AastraLink Pro 160 Administrator Guide
Schedule for the Auto-Attendant ..........................................................................4-126
Holidays for the Auto-Attendant ...........................................................................4-130
Adding a Holiday to the Auto-Attendant ........................................................4-132
Deleting a Holiday from the Auto-Attendant ..................................................4-132
Custom Recordings ..............................................................................................4-134
Chapter 5
Maintaining the AastraLink Pro 160
Accessing the Maintenance Menu ..................................................................................5-3
Viewing the Current System Status ................................................................................5-4
Managing Call Detail Records (CDR reports) .................................................................5-5
About the Call Records Menu ..................................................................................5-5
Sorting CDR Columns ..............................................................................................5-7
Viewing Call Detail Records .....................................................................................5-9
Downloading CDR Reports ......................................................................................5-9
Performing AastraLink Backup and Restore Tasks ......................................................5-10
Backup and Restore Guidelines .............................................................................5-11
Backing Up AastraLink System Software ...............................................................5-12
Restoring the AastraLink Configuration Database and Voicemail ..........................5-14
Updating AastraLink System Software .........................................................................5-15
Automatic Updates .................................................................................................5-17
Manual Updates .....................................................................................................5-18
Support Information ......................................................................................................5-21
Send Email to Aastra Support with Debug Reports ...............................................5-21
General Support .....................................................................................................5-24
Chapter 6
AastraLink FAQs
How Does Network Addressing Work? ..........................................................................6-3
How Does IP Phone Auto-Configuration Work? .............................................................6-3
What is the Difference Between the Administrator Phone and User Phones? ...............6-4
Do I Ever Need to Re-Register IP Phones? ...................................................................6-4
Can I Access My IP Phone Network From a Remote Office? ........................................6-4
How Do I Assign An IP Phone To A Different User? ......................................................6-5
What Are Softkeys and How Do They Work? .................................................................6-5
What are Expansion Modules? ................................................................................6-7
viii 41-001190-02 Rev. 01, Rel. 1.2
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.