Fingerprint Sensor Troubleshooting - Toshiba Tecra M5 Maintenance Manual

2 Troubleshooting Procedures

2.17 Fingerprint sensor Troubleshooting

CAUTION: To delete the account for confirming the fingerprint operation, it is
necessary to log on by the account with the management authority. If the
password has been set to log on, ask the Log-ON password to the user.
To check if the Fingerprint sensor works correctly or not, follow the troubleshooting
procedures below as instructed.
When failed in Procedure 1 to Procedure 3, execute Procedure 4.
Procedure 1: Setting Windows Log-ON password
Procedure 2: Registration of fingerprint
Procedure 3: Authentication of fingerprint
Procedure 4: Connector Check and Replacement Check
CAUTION: Scan your finger shown below.
1. Put your finger in parallel to the sensor.
2. Put your finger on the centerline of the sensor.
3. Make sure the first joint of your finger is on the sensor.
4. Slide slowly your finger from the first joint to fingertip at constant speed.
When not recognized, adjust the speed.
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2.17 Fingerprint sensor Troubleshooting
Fingerprint
sensor
[CONFIDENTIAL]
Fingerprint
sensor
TECRA M5 Maintenance Manual (960-542)