Toshiba TECRA M5 Maintenance Manual
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Toshiba TECRA M5 Maintenance Manual

Personal computer
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Table of Contents

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See also: User Manual
Toshiba Personal Computer
TECRA M5
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-542
[CONFIDENTIAL]

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Table of Contents
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Summary of Contents for Toshiba TECRA M5

  • Page 1 Toshiba Personal Computer TECRA M5 Maintenance Manual TOSHIBA CORPORATION File Number 960-542 [CONFIDENTIAL]...
  • Page 2 The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the TECRA M5 at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice.
  • Page 3 NOTE: “Note” contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA M5 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below: Format complete System transferred TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 6: Table Of Contents

    Keyboard and Touch pad Troubleshooting.............. 2-41 Display Troubleshooting..................2-44 Optical Drive Troubleshooting ................2-46 2.10 Modem Troubleshooting..................2-48 2.11 LAN Troubleshooting....................2-50 2.12 Bluetooth Troubleshooting ..................2-51 2.13 Wireless LAN Troubleshooting................2-54 2.14 Sound Troubleshooting.................... 2-57 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 7 3.22 Log Utilities ......................3-48 3.23 Running Test......................3-50 3.24 Floppy Disk Drive Utilities..................3-51 3.25 System Configuration ....................3-56 3.26 Wireless LAN Test Program (Intel-made a/b/g)............3-58 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program ..........3-63 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 8 4.23 Battery lock/Battery latch/ODD latch..............4-59 4.24 LCD unit/FL inverter ....................4-61 4.25 Touch pad......................... 4-66 4.26 Finger print sensor board ..................4-68 4.27 Bluetooth module..................... 4-70 4.28 Hinge........................4-72 4.29 Speaker........................4-78 viii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 9 Pin Assignments.................... C-1 Appendix D Keyboard Scan/Character Codes ..............D-1 Appendix E Key Layout.....................E-1 Appendix F Wiring Diagrams.................... F-1 Appendix G BIOS rewrite Procedures ................G-1 Appendix H EC/KBC rewrite Procedures ................. H-1 Appendix I Reliability......................I-1 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 11: Appendix A Handling The Lcd Module

    LCD module with the corresponding holes in the LCD cover before securing the module with four screws. Do not force the module into place, because stress can affect its performance. Also, the panel’s polarized surface is easily scarred, so be carefully when handling it. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 12 Do not apply cleanser directly to the panel. 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it. Be sure to quickly wipe off any liquid. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 13 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 14 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 15 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 16 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 17: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Board Layout B.1 System Board (FDBGS*) Front View Figure B-1 System board (FDBGS *) layout (front) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 18 CN9501 USB harness connector CN9700 GF board I/F connector CN3201 Touch pad connector CN3200 Keyboard connector CN4400 Bluetooth connector CN5300 DVI TV connector IS1050 CPU socket IC2000 Card controller IC1600 ICH7-M IC3200 EC/KBC IC5000 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 19 Appendix B Board Layout Appendices B.2 System Board (FDBGS *) Back View Figure B-2 System board (FDBGS*) layout (back) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 20 Appendices Appendix B Board Layout Table B-2 System board (FDBGS*) connectors (back) Number Name CN2300 Docking interface connector CN1850 HDD connector IS2101 SD card slot CN1400 DIMM0 slot CN1410 DIMM1 slot TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 21 Table B-3 GN Board (FDBGN*) connectors (front/back) Number Name J6310 Headphone connector J6051 External microphone connector CN4620 USB connector CN6170 Speaker connector CN9511 USB harness connector CN6050 Internal microphone connector CN9510 System board I/F connector TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 22 B.4 GR Board (FDBGR*) Front and Back View (front) (back) Figure B-4 GR Board (FDBGR*) layout (front/back) Table B-4 GR Board (FDBGR*) connector (front) Number Name CN9610 System board interface connector CN9611 Serial connector CN5502 S-Video connector TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 23 Appendix B Board Layout Appendices B.5 GF Board (FDBGF*) Front and Back View (front) (back) Figure B-5 GF Board (FDBGF*) layout (front/back) Table B-5 GF Board (FDBGF*) connectors (back) Number Name CN9540 System board interface connector TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 24 Appendices Appendix B Board Layout TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 25: Appendix C Pin Assignments

    ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ01-B1P ADQ00-B1P ADQ03-B1P ADQ02-B1P ADQ12-B1P ADQ13-B1P ADQ11-B1P ADQ08-B1P ADM0-B1P ADQS1-B1N MCK3-B1P ADQS1-B1P MCK3-B1N ADQ09-B1P ADQ15-B1P ADQ14-B1P ADQ10-B1P ADQ16-B1P ADQ21-B1P ADQ18-B1P ADQ17-B1P ADQS2-B1N N.C. ADQS2-B1P ADM2-B1P ADQ23-B1P ADQ19-B1P ADQ22-B1P ADQ20-B1P ADQ30-B1P ADQ24-B1P TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 26 AMA08-B1P AMA06-B1P 1R8-B1V 1R8-B1V AMA05-B1P AMA04-B1P AMA03-B1P AMA02-B1P AMA01-B1P AMA00-B1P 1R8-B1V 1R8-B1V AMA10-B1P ABS1-B1P ABS0-B1P ARAS-B1N AWE-B1N MCS2-B1N 1R8-B1V 1R8-B1V ACAS-B1N MODT2-B1P MCS3-B1N AMA13-B1P 1R8-B1V 1R8-B1V MODT3-B1P ADQ32-B1P ADQ36-B1P ADQ33-B1P ADQ37-B1P ADQS4-B1N ADM4-B1P ADQS4-B1P [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 27 ADQS5-B1N AMD5-B1P ADQS5-B1P ADQ43-B1P ADQ46-B1P ADQ42-B1P ADQ47-B1P ADQ48-B1P ADQ52-B1N ADQ54-B1P ADQ53-B1N N.C. MCK4-B1P MCK4-B1N ADQS6-B1N ADQS6-B1P ADM6-B1P ADQ51-B1P ADQ50-B1P ADQ55-B1P ADQ49-B1P ADQ57-B1P ADQ56-B1P ADQ60-B1P ADQ61-B1P ADM7-B1P ADQS7-B1N ADQS7-B1P ADQ58-B1P ADQ59-B1P ADQ62-B1P ADQ63-B1P SMBDAT-P3P SMBCLK-P3P TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 28 BDM0-B1P BDQS0-B1N BDQS0-B1P BDQ01-B1P BDQ00-B1P BDQ03-B1P BDQ02-B1P BDQ12-B1P BDQ13-B1P BDQ11-B1P BDQ08-B1P BDM0-B1P BDQS1-B1N MCK3-B1P BDQS1-B1P MCK3-B1N BDQ09-B1P BDQ15-B1P BDQ14-B1P BDQ10-B1P BDQ16-B1P BDQ21-B1P BDQ18-B1P BDQ17-B1P BDQS2-B1N N.C. BDQS2-B1P BDM2-B1P BDQ23-B1P BDQ19-B1P BDQ22-B1P BDQ20-B1P BDQ30-B1P BDQ24-B1P [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 29 BMA06-B1P 1R8-B1V 1R8-B1V BMA05-B1P BMA04-B1P BMA03-B1P BMA02-B1P BMA01-B1P BMA00-B1P 1R8-B1V 1R8-B1V BMA10-B1P BBS1-B1P BBS0-B1P BRAS-B1N BWE-B1N MCS2-B1N 1R8-B1V 1R8-B1V BCAS-B1N MODT2-B1P MCS3-B1N BMA13-B1P 1R8-B1V 1R8-B1V MODT3-B1P BDQ32-B1P BDQ36-B1P BDQ33-B1P BDQ37-B1P BDQS4-B1N BDM4-B1P BDQS4-B1P BDQ38-B1P TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 30 BDQS5-B1N BMD5-B1P BDQS5-B1P BDQ43-B1P BDQ46-B1P BDQ42-B1P BDQ47-B1P BDQ48-B1P BDQ52-B1N BDQ54-B1P BDQ53-B1N N.C. MCK4-B1P MCK4-B1N BDQS6-B1N BDQS6-B1P BDM6-B1P BDQ51-B1P BDQ50-B1P BDQ55-B1P BDQ49-B1P BDQ57-B1P BDQ56-B1P BDQ60-B1P BDQ61-B1P BDM7-B1P BDQS7-B1N BDQS7-B1P BDQ58-B1P BDQ59-B1P BDQ62-B1P BDQ63-B1P SMBDAT-P3P SMBCLK-P3P [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 31 PDCS3-P3N PDCS1-P3N PDA2-P3P PDA0-P3P SB-P5V SB-P5V SB-P5V PDA1-P3P IDEIRQ-P3P PDDACK-P3N PIORDY-P3P PDIOR-P3N PDIOW-P3N PDDREQ-P3P PDD15-P3P PDD00-P3P PDD14-P3P PDD01-P3P SB-P5V SB-P5V PDD13-P3P PDD02-P3P PDD12-P3P PDD03-P3P PDD11-P3P PDD04-P3P PDD10-P3P PDD05-P3P PDD09-P3P PDD06-P3P PDD08-P3P PDD07-P3P PLTRS3+RSTIDB PVBAT2 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 32 Appendices Appendix C Pin Assignments CN1850 SATA interface connector (11-pin) Table C-4 SATA interface connector (11-pin) Pin No. Signal Name Pin No. Signal Name ZSATT0-P1P ZSATT0-P1N ZSATR0-P1N ZSATR0-P1P [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 33 Table C-5 PC card interface connector (150-pin) (1/3) Pin No. Signal Name Pin No. Signal Name ZETCRD-P3P ZETCRD-P3N ZERCRD-P3P ZERCRD-P3N XPECRD-P3P XPECRD-P3N CPPE-E3N CRDCRQ-E3N CRD-P3V CRD-P3V CRD-P3V CRD-P3V CRD-P3V CRDRST-E3N CRD-E3V CRD-E3V CRD-E3V PEWAKE-E3N CRD1R5-P1V CRD1R5-P1V CRD1R5-P1V CRD-E3V CRD-E3V CPUSB-E3N TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 34 ACFRAM-PYN ACIRDY-PYN ACTRDY-PYN ACCLK-PYP MCVPPA-PYV MCVCCA-PYV MCVCCA-PYV ACINT-PYN ACDEVS-PYN ACGNT-PYN ACSTOP-PYN ACPERR-PYN ACLOCK-PYN ACPAR-PYP ACA18-PYP ACCBE1-PYN ACAD16-PYP ACAD14-PYP ACAD15-PYP ACAD12-PYP ACAD13-PYP ACAD11-PYP ACVS1-PYP ACAD09-PYP ACAD10-PYP ACCBE0-PYN ACAD08-PYP ACAD07-PYP ACD14-PYP ACAD05-PYP ACAD06-PYP ACAD03-PYP ACAD04-PYP C-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 35 ACAD02-PYP ACAD00-PYP ACCD1-P3N IS2101 SD card interface connector (12-pin) Table C-6 SD card interface connector (12-pin) Pin No. Signal Name Pin No. Signal Name SDAT3-E3P SDCMD-E3P SD-P3V SDCLK-P3P SDAT0-P3P SDAT1-P3P SDAT2-P3P SDCD-P3N SDWP-P3P TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-11...
  • Page 36 NVASCL-P5P DRED-PXP DGREEN-PXP DBLUE-PXP DVSYNC-P5P NVBSCL-P5P DVITX2-P3P DVITX2-P3N DVITX1-P3P DVITX1-P3N DVITX0-P3P DVITX0-P3N DVITXC-P3P DVITXC-P3N DVIDET-S3N Not Mount Not Mount BIDDP-EXP BIDDN-EXN Not Mount Not Mount MDMRNG-B3P MDMTIP-B3P DCOUT DCOUT EJCTRQ-S3N IF-P5V EXMSDT-P5P EXKBDT-P5P C-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 37 Signal Name DILSON-E3P NVDSDA-P5P DHSYNC-P5P NVBSDA-P5P Not Mount Not Mount BIDCN-EXN Not Mount BIDCP-EXP Not Mount Not Mount Not Mount DCOUT DCOUT DSSCL-S5P IF-P5V (M5V) DTPA-P3P DTPB-P3P SNDMUT-S3N DOUTL-PXP DINL-PXP DINR-PXN PWRSW-S3N DCD-PYP DSR-PYP TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-13...
  • Page 38 LAN-E3V Not Mount Not Mount BIDAP-EXP BIDAN-EXN DCOUT DCOUT DSSDA-S5P IF-P5V DTPA-P3N DTPB-P3N USBP2-S3P USBP2-S3N DOUTR-PXP DOUTR-PXN DOUTL-PXN DINL-PXN DINR-PXP RXD-PYN RTS-EYP CTS-PYP DTR-EYP SELCT-P5P BUSY-P5P ACK-P5N PDB05-P5P PDB03-P5P SLIN-P5N PINIT-P5N ERROR-P5N AUTFD-P5N C-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 39 Table C-8 Mini PCI Express interface connector (52-pin) (1/2) Pin No. Signal Name Pin No. Signal Name PEWAKE-E3N WCHDAT-P3P WCHCLK-P3P 1R5-P1V MPEXRQ-P3N XPEMPE-P3N XPEMPE-P3P (WLON-S3N) PLTRS3-E3N ZPERWL-P1N ZPERWL-P1P 1R5-P1V SMBCL0-P3P ZPETWL-P1N SMBDA0-P3P ZPETWL-P1P TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-15...
  • Page 40 Signal Name Pin No. Signal Name ACZOT1-P3P ACZSY1-P3P ACZIN2-E3P ACZRS1-E3N XAZBC1-P3P C.10 CN3011 Modem connector (4-pin) Table C-10 Modem connector (4-pin) Pin No. Signal Name Pin No. Signal Name MDMRNG-E3P MDMRNG-E3P MDMTIP-E3P MDMTIP-E3P C-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 41 KBSC01-S3N KBSC00-S3N CAPLED-P5N ARWLED-P5N NUMLED-P5N SP-GND SP-GND C.12 CN3201 PAD interface connector (8-pin) Table C-12 PAD interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name SP-P5V SPX-PXP SPY-PXP SP-GND IPDCLK-P5P IPDDAT-P5P TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-17...
  • Page 42 PDB07-P5P ACK-P5N BUSY-P5P PE-P5P SELCT-P5P AUTFD-P5N ERROR-P5N PINIT-P5N SLIN-P5N C.14 CN3250 Switch interface connector (13-pin) Table C-14 Switch interface connector (13-pin) Pin No. Signal Name Pin No. Signal Name PNLOFF-S3N PWRSW-S3N GPBTNA-S3N GPBTNB-S3N C-18 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 43 Signal Name ZTPB0-P3N ZTPB0-P3P ZTPA0-P3N ZTPA0-P3P C.17 CN4400 Bluetooth interface connector (20-pin) Table C-17 Bluetooth interface connector (20-pin) Pin No. Signal Name Pin No. Signal Name BTMDL-P3N BTRST-S3N (GND) WCHCLK-P3P ZUSBBT-E3P ZUSBBT-E3N BT-P3V TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-19...
  • Page 44 Pin No. Signal Name Pin No. Signal Name BRT2DA-S3P BRT10-P5P (FL-P5V) FL-P5V FL-P5V FL-P5V PNL-P3V PNL-P3V PNL1-P3P PNL0-P3P ZTX2-PYP ZTX2-PYN ZTX1-PYP ZTX1-PYN ZTX0-PYP ZTX0-PYN XLCK0-PYP XLCK0-PYN ZTX6-PYP ZTX6-PYN ZTX5-PYP ZTX5-PYN ZTX4-PYP ZTX4-PYN XLCK1-PYN XLCK1-PYN C-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 45 Table C-21 DVI/TV interface connector (40-pin) Pin No. Signal Name Pin No. Signal Name XDMCK0-PYN TVY-PXP XDMCK0-PYP TVC-PXP ZDMTX0-PYN ZDMTX0-PYP DCD-PYP ZDMTX1-PYN DSR-PYP ZDMTX1-PYP RXD-PYN RTS-PYN ZDMTX2-PYN ZDMTX2-PYP TXD-PYN CTS-PYP DVISCL-P5P DTR-PYP DVISDA-P5P RING-PYP (DVIDET-S3N) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-21...
  • Page 46 Table C-24 RTC Battery connector (3-pin) Pin No. Signal Name Pin No. Signal Name (R3V) C.25 CN8771 FAN interface connector (4-pin) Table C-25 FAN interface connector (4-pin) Pin No. Signal Name Pin No. Signal Name FANGO-P3P FPWMO-S3P C-22 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 47 ATBEEP-P3P SND-P5V SND-P5V SND-P5V SND-P5V C.27 CN9501 GN board interface connector (10-pin) Table C-27 GN board interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name ZUSBP6-E3P ZUSBP6-E3N USB1PS-E5V USB1PS-E5V ZUSBP4-E3P ZUSBP4-E3N TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-23...
  • Page 48 Appendices Appendix C Pin Assignments C.28 CN9700 GF board interface connector (8-pin) Table C-28 GF board interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name ZUSBFS-E3P ZUSBFS-E3N FGSPON-S3N C-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 49 ACZSY0-P3P ACZOT0-P3P ACZRS0-P3P ACZIN0-P3P VOLBYP-P3P C.30 CN9511 System board interface connector (10-pin) Table C-30 System board interface connector (10-pin) Pin No. Signal Name Pin No. Signal Name ZUSBP6-E3P ZUSBP6-E3N USB1PS-E5V USB1PS-E5V ZUSBP4-E3P ZUSBP4-E3N TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-25...
  • Page 50 Signal Name Pin No. Signal Name A-GND (MICIN-PXP) (VREF1-P2V) (MICIN-PXP) C.34 CN6170 Speaker connector (4-pin) Table C-34 Speaker (Right) connector (4-pin) Pin No. Signal Name Pin No. Signal Name SPOTR-PXN SPOTR-PXP SPOTL-PXP SPOTL-PXN C-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 51 Appendix C Pin Assignments Appendices C.35 J6310 Headphone connector (6-pin) Table C-35 Headphone connector (6-pin) Pin No. Signal Name Pin No. Signal Name A-GND HEADL-PXP HEADR-PXP (POWER) A-GND TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-27...
  • Page 52 Appendices Appendix C Pin Assignments GF Board C.36 CN9540 System board interface connector (8-pin) Table C-36 System board interface connector (8-pin) Pin No. Signal Name Pin No. Signal Name FGSPON-S3N ZUSBFS-E3N ZUSBFS-E3P C-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 53 Pin No. Signal Name DCD-PYP RXD-PYN TXD-PYN DTR-PYP DSR-PYP RTS-PYP CTS-PYP RING-PYP C.39 CN5502 S-Video connector (4-pin) Table C-39 S-Video connector (4-pin) Pin No. Signal Name Pin No. Signal Name TV-GND TV-GND TVY-PXP TVC-PXP TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] C-29...
  • Page 54 Appendices Appendix C Pin Assignments C-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 55: Appendix D Keyboard Scan/Character Codes

    Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 56 Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break \ ¦ Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 57 Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn → TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 58 2. * This key corresponds to key No. 42 in the 102 key mode. 3. * Combination with the Fn key makes different codes. 4. * Scan codes differ by mode. 5. * The Fn key does not generate a code by itself.. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 59 In combination with the right Shift key, scan codes are changed as listed below: With left Shift With right Shift Set 1 E0 AA ___________E0 B6 E0 2A ____________E0 36 Set 2 E0 F0 12 _________E0 F0 59 E0 12 ____________E0 59 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 60 E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12 Table D-4 Scan codes with Fn key Code set 1 Code set 2 Make Break Make Break CTRL LALT ARROW NUMERIC Scrl [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 61 Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C Shift + E0 37 E0 B7 E0 7C E0 F0 7C Alt + F0 B4 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 62 Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 63: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Appendix E Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard United States (US) Keyboard Figure E-2 US keyboard TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 64 Appendices Appendix E Key Layout [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 65: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring diagrams Serial Port Wraparound Connector Figure F-1 Serial port wraparound connector LAN Loopback Connector Figure F-2 LAN loopback connector TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 66 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 67: Appendix G Bios Rewrite Procedures

    If you fail to rewrite BIOS, then when you next turn on the power, a message may be displayed that the contents of the BIOS have been erased. In this case, insert the BIOS rewriting disk and the BIOS will be rewritten. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 68 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 69: Appendix H Ec/Kbc Rewrite Procedures

    5. Turn on the power while holding down the Tab key. (Keep holding down the key until a beep sounds.) The EC/KBC rewriting starts. 6. When the EC/KBC rewrite is completed, the system is automatically turned off. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 70 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 71: Appendix I Reliability

    Appendix I Reliability Appendices Appendix I Appendix I Reliability The following table shows MTBF (Mean Time Between Failures). Table I-1 MTBF Time (hours) MTBF 5,337 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 72 Appendices Appendix I Reliability [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 73 Appendices [CONFIDENTIAL]...
  • Page 74 Appendices App-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 75 C.16 CN4200 IEEE 1394 interface connector (4-pin) ..........C-19 C.17 CN4400 Bluetooth interface connector (20-pin) ..........C-19 C.18 CN4610 USB connector (4-pin) .................C-20 C.19 CN5000 LCD interface connector (40-pin) ............C-20 C.20 CN5080 RGB connector (15-pin)...............C-21 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] App-iii...
  • Page 76 United Kingdom (UK) Keyboard ................E-1 United States (US) Keyboard................. E-1 Appendix F Wiring Diagrams ................... F-1 Serial Port Wraparound Connector ................ F-1 LAN Loopback Connector..................F-1 Appendix G BIOS rewrite Procedures ................G-1 App-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 77 Appendices Appendix H EC/KBC rewrite Procedures............... H-1 Appendix I Reliability ......................I-1 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] App-v...
  • Page 78 Table C-5 PC card interface connector (150-pin) .............C-9 Table C-6 SD card interface connector (12-pin) ............. C-11 Table C-7 Docking interface connector (240-pin) ............C-12 Table C-8 Mini PCI Express interface connector (52-pin) ..........C-15 App-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 79 Table C-33 External microphone connector (6-pin) ............C-26 Table C-34 Speaker connector (4-pin) ................C-26 Table C-35 Headphone connector (6-pin).................C-27 GF Board Table C-36 System board interface connector (8-pin) ............C-28 GR Board Table C-37 System board interface connector (20-pin) ............C-29 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] App-vii...
  • Page 80 Scan codes in Numlock mode ................D-6 Table D-4 Scan codes with Fn key..................D-6 Table D-5 Scan codes in overlay mode ................D-7 Table D-6 No.124 key scan code..................D-7 Table D-7 No.126 key scan code..................D-8 Table I-1 MTBF ........................ I-1 App-viii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 81: Hardware Overview

    Chapter 1 Hardware Overview [CONFIDENTIAL]...
  • Page 82 1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 83 TFT Color Display ....................1-25 1.10.1 LCD Module ..................1-25 1.10.2 FL Inverter Board ................1-27 1.11 Power Supply......................1-28 1.12 Batteries........................1-30 1.12.1 Main Battery ..................1-30 1.12.2 Battery Charging Control..............1-31 1.12.3 RTC battery..................1-32 1.13 AC Adaptor ......................1-33 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-iii...
  • Page 84 FL inverter board specifications..............1-27 Table 1-9 Power supply output rating................1-29 Table 1-10 Battery specifications ...................1-30 Table 1-11 Time required for charges ................1-31 Table 1-12 RTC battery charging/data preservation time..........1-32 Table 1-13 AC adapter specifications................1-33 1-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 85: Features

    1 Hardware Overview Features Features The Toshiba TECRA M5 Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features.
  • Page 86 101- or 102-key enhanced keyboard. TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing Device consists of Touch Pad and AccuPoint. The touch pad and control buttons enable control of the on-screen pointer and scrolling of windows. The pointer control stick and AccuPoint enables convenient control of the cursor.
  • Page 87 Personal Digital Assistants, which use SD Card flash-memory. Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility. They enable only person who has registered his/her fingerprint to use the computer. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 88 • DVI port Sound system The sound system is equipped with the following features: • Stereo speakers • Built-in microphone • Volume control knob • Stereo headphone jack • External microphone jack • Supports VoIP [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 89 This button switches the display between internal display, external display, simultaneous display and multi-monitor display. TOSHIBA Assist button When this button is pressed during power-on, the PC is connected to "Toshiba Assist". When this button is pressed during power-off, the PC is turned on and connected to "Toshiba Assist".
  • Page 90 1 Hardware Overview 1.1 Features The front of the computer is shown in figure 1-1. Figure 1-1 Front of the computer [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 91 1.1 Features 1 Hardware Overview The system unit configuration is shown in figure 1-2. Figure 1-2 System unit configuration TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 92: System Unit Block Diagram

    1 Hardware Overview 1.2 System Unit Block Diagram System Unit Block Diagram Figure 1-3 is a block diagram of the system unit. Figure 1-3 System unit block diagram [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 93 Two memory slots are provided. Expansion up to 4GB (4,096MB) is available. Memory • DDR2-SDRAM • 667/533MHz • 1.8 volt operation • FBGA Memory Module • 240 pin, SO Dual In-line Memory Module (SO-DIMM) • PC 5300/PC4300 • 256MB/512MB/1GB (1,024MB)/2GB (2,048MB) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 94 – Power Management (ACPI 2.0 compliance) – SMBus2.0 controller – FWH interface (BIOS) – LPC interface (EC/KBC, Super I/O) – IRQ controller – Serial Interrupt Function – Suspend/Resume control – Built –in RTC – GPIO 1-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 95 − LCD Interface − S-Video − 533-ball, 23×23×2.35mm, BGA Package Sound Controller • Azalia Link (Intel High Definition Audio I/F) built in the Intel GMCH + STAC9200 • Amplifier: Mathushita made AN12941A • Supports VoIP. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-11...
  • Page 96 • Intel made GigaBit Ether (Vidalia) is used. • This controller has the following functions: – PCI-Ex connection – Supports Gigabit Ethernet – One RJ45 port – WOL support – Magic Packet support – LED support 1-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 97 • One TI PCI7412 is used. Sensor • Thermal Sensor: One ADM1032ARMZ chip is used. • LCD Sensor: One NRS-701-1015T chip is used. • Acceleration Sensor: One ST Micro-made LIS3L02AQ chip is used. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-13...

  • Page 98: Inch Floppy Disk Drive (Usb External)

    Table 1-1 3.5-inch FDD specifications TEAC FD-05PUB-337 (G8AC0000B320) Items 720KB mode 1.44MB mode Data transfer rate FDD part 250K bits/second 500K bits/second Full speed mode (12M bits/second) Disk rotation speed 300rpm Track density 5.3 track/mm (135TPI) 1-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 99: Inch Hard Disk Drive

    Data transfer speed (Mb/s ) 175.0-341.7Mb/s 64MB/s max. 493 max. Interface transfer rate (MB/s) 100 max (Ultra DMA mode) Track density (Ktpi) 88.1 Average random seek time (ms) Read 12 typ. Motor startup time (s) 4 typ TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-15...
  • Page 100 80GB 80GB Speed (RPM) 5,400 5,400 5,400 Data transfer speed (Mb/s) 218-429 64.0MB/s 493max Data buffer size (MB/s) Average seek time (ms) Read 12 typ 12 typ. Motor Startup time (s) 4 typ. 1-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 101 7,200 7,200 Data transfer speed (Mb/s) 244.7-474.7 267-629 267-629 Interface transfer rate (MB/s) 100 (MAX Ultra DMA mode) Track density (Ktpi) Average seek time (ms) Read Write Motor startup time (s) 3.5 typ TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-17...

  • Page 102: Cd-Rom Drive

    110 average Disc speed (rpm) (typ.) 5,136 Applicable discs CD/CD-ROM (12cm, 8cm) CD-R,CD-R/W Supported Format CD-DA, CD-ROM Mode 1, Mode 2 CD-ROM XA Mode 2 (Form 1, Form 2) Photo CD (Single/multi-session), Enhanced CD 1-18 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 103: Dvd-Rom Drive

    CD-ROM Mode1, Mode2 CD-ROM XA, Mode 2 (Form1, Form2) Photo-CD, Enhanced CD, CD-TEXT, Multisession CD Addressing method 2 DVD-ROM, DVD-R (General, Authoring, Single/Multi-border) DVD-RW (Single/Multi-border, Packet) DVD-Video, DVD-RAM (4.7GB, 2.6GB) DVD-R/RW (Single/Multi-border, Packet) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-19...

  • Page 104: Cd-R/Rw&Dvd-Rom Drive

    Supported Discs CD/CD-ROM, CD-R, CD-RW DVD: DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD+RAM, DVD+R DL Supported Formats CD-DA, CD-ROM, CD-ROM XA, Photo CD, CD-Extra (CD+), CD-TEXT DVD: DVD-R, DVD-RW (Ver.1.2), DVD-Video, DVD+R, DVD+RW, DVD-RAM (2.6GB/4.7GB) 1-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 105 US & US+ RW DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0), DVD+R DL DVD+RW DVD-RW (Non CPRM & CPRM) DVD-RAM TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-21...

  • Page 106: Dvd-Super Multi Drive

    DVD-R DL Ver.3.0 (Read/Write) DVD-RW Ver.1.0 &1.1 &1.2(Read/ Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+RDL Ver1.0(Read / Write) DVD+RW Ver.1.1& 1.2 (Read/Write) DVD+RW high speed Ver.1.0 (Read/Write) DVD-RAM Ver.2.0 &2.1 (Read/ Write) 1-22 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 107 Average access time (ms) 180 typ DVD-ROM 150 typ CD-ROM Data Buffer Capacity (MB) Supported Format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD, CD-Extra (CD+), CD-TEXT DVD:DVD-R, DVD-RW(Ver. 1.1, Ver. 1.2) DVD-Video, DVD+R, DVD-RW, DVD-RAM(2.6GB/4.7GB) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-23...

  • Page 108: Keyboard

    JIS. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-7 is a view of the keyboard. See Appendix E about a layout of the keyboard. Figure 1-7 Keyboard 1-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 109: Tft Color Display

    Table 1-7 LCD module specifications (2/3) Specifications Item 14.1-inch XGA TFT (G33C00038110) Number of Dots 1,024 (W) x 768 (H) Dot spacing (mm) 0.279 (H) x 0.279 (V) Display range (mm) 285.7 (H) x 214.3 (V) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-25...
  • Page 110 Table 1-7 LCD module specifications (3/3) Specifications Item 14.1-inch SXGA+ TFT (G33C00022210) Number of Dots 1,400 (W) x 1,050 (H) Dot spacing (mm) 0.204 (H) x 0.204 (V) Display range (mm) 285.6 (H) x 214.2 (V) 1-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 111 Table 1-8 lists the FL inverter board specifications. Table 1-8 FL inverter board specifications Item Specifications G71C00011221 Input Voltage (V) DC 5 Power (W) Output Voltage (V) Current (mA) 6.00 Power (mA) 5W/7VA TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-27...

  • Page 112: Power Supply

    6. Provides more accurate detection of a low battery. 7. Calculates the remaining battery capacity. 8. Controls the transmission of the status signal of the main battery. The power supply output rating is specified in Table 1-9. 1-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 113 SD-P3V 3.3V SD Card BT-P3V Bluetooth LAN-E3V IGPU 1R2-P1V LAN1R2-E1V ICH7-M, ODD, HDD, PC-Card Power, LED, KB, PAD, Parallel, CRT, FAN, FL-Inv ICH7-M, USB Power SND-P5V AN12941A A4R7-P4V STAC9200, AN12941A 2.0-3.5 ICH7-M (RTC) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-29...

  • Page 114: Batteries

    The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The main battery maintains the state of the computer when the computer enters in resume mode. 1-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 115 A full charge is detected only when the battery is charging at charge. A full charge is detected under any of the following conditions: 1. The current in the battery charging circuit drops under the predetermined limit. 2. The charging time exceeds the fixed limit. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-31...
  • Page 116 Table 1-12 lists the charging time and data preservation period of the RTC battery. Table 1-12 RTC battery charging/data preservation time Status Time Charging Time (power on) 8 hours Data preservation period (full charge) 30 days 1-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 117 75W (Peak 90W) Input voltage 100V/240V Input frequency 50Hz to 60Hz Input current 1.5A or less (100V-240V) Output voltage Output current 0A to 5A (At constant voltage mode) 5A to 6A (At surge load mode) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 1-33...
  • Page 118 1 Hardware Overview 1.13 AC Adapter 1-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 119: Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
  • Page 120 2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 121 Diagnostic Test Program Execution Check .......2-39 Procedure 5 Connector Check and Replacement Check........2-40 Keyboard and Touch pad Troubleshooting ..............2-41 Procedure 1 Diagnostic Test Program Execution Check .......2-41 Procedure 2 Connector Check and Replacement Check........2-42 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-iii...
  • Page 122 Diagnostic Test Program Execution Check .......2-57 Procedure 2 Connector Check................2-58 Procedure 3 Replacement Check..............2-59 2.15 SD Card Slot Troubleshooting .................2-60 Procedure 1 Check on Windows XP ..............2-60 Procedure 2 Connector Check and Replacement Check........2-60 2-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 123 2. USB2.0 5in1 ExpressCard................2-61 2.17 Fingerprint sensor Troubleshooting .................2-62 Procedure 1 Setting Windows Log-ON password .........2-63 Procedure 2 Registration of fingerprint............2-63 Procedure 3 Authentication of fingerprint .............2-67 Procedure 4 Connector Check and Replacement Check........2-68 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 124 Table 2-3 Error code ......................2-7 Table 2-4 Result code ......................2-14 Table 2-5 Printer port LED boot mode status ..............2-21 Table 2-6 FDD error code and status .................2-34 Table 2-7 HDD error code and status ................2-39 2-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 125: Troubleshooting

    3. Toshiba MS-DOS system FD 4. An external CRT display(for Display trouble shooting) 5. A SD card(for SD card slot trouble shooting) 6. An external microphone(for Sound trouble shooting) 7. Headphone(for Sound trouble shooting) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 126: Troubleshooting Flowchart

    ® Make sure that Toshiba Windows XP is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is removed from the computer. Make sure the USB FDD and optical drive are empty.
  • Page 127 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (1/2) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 128 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (2/2) [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 129 13. If an error is detected on PCI ExpressCard, perform the PCI ExpressCard Slot Troubleshooting Procedures in Section 2.16. 14. If an error is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.17. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 130: Power Supply Troubleshooting

    DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Flashes orange There is a problem with the power supply. Doesn’t light Any condition other than those above. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 131 2nd Battery S3V output (P60) E5V output (P61) E3V output (P62) 1R5-E1V output (P63:CH0) 1R8-B1V output (P64:CH0) PPV output (P65:CH0) PTV output (P66:CH0) 1R5-E1V output (P63:CH1) 1R8-B1V output (P64:CH1) PPV output (P65:CH1) PTV output (P66:CH1) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 132 Secondary battery discharge current is over 0.5A when there is no load. Secondary battery charge current is over 3.5A in charging. Correction value of 0[A] is out of designed value. Secondary battery charge current is over 0.3A in not charging. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 133 1R5-E1V voltage is over 1.80V when the computer is powered on/off. PPV voltage is 0.56V or less in normal conditions when the computer is powered on. PPV voltage is 0.56V or less at power on. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 134 1R5-E1V voltage is 1.275V or less in normal conditions when the computer is powered on. 1R5-E1V voltage is 1.275V or less at power on. 1R5-E1V voltage is 1.275V or less when EV is maintained and “OUTV7 power = EV power” is specified. 2-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 135 PTV voltage is over 1.32V when the computer is powered on/off. PTV voltage is 1.53V or less in normal conditions when the computer is powered on. PTV voltage is 1.53V or less at power on. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-11...
  • Page 136 Replace the battery pack with a new one. If the error still exists, go to Procedure 5. Check 4 For any other error, go to Procedure 5. 2-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 137 • If the battery icon does not light, go to Check 6. Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-13...
  • Page 138 If the battery pack still is not charged, go to Check 5. Check 5 Replace the battery pack with a new one. If the battery pack still is not charged, go to Procedure 5. 2-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 139 Replace the AC adaptor with a new one. If the AC adaptor is still not functioning properly, perform Check 2. Check 2 Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-15...

  • Page 140: System Board Troubleshooting

    Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Printer Port LED Check on Boot Mode Procedure 3: Diagnostic Test Program Execution Check Procedure 4: Replacement Check 2-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 141 If an error message is shown on the display, perform Check 1. If there is no error message, go to Procedure 2. If Toshiba MS-DOS or Windows XP is properly loaded, go to Procedure 3. Check 1 If one of the following error messages appears on the screen, press F1 as the message instructs.
  • Page 142 DMAC #2 ERROR (16) PIC #1 ERROR (17) PIC #2 ERROR (18) KBC ERROR (19) HDC ERROR (20) Built-in HDD ERROR (21) Select Bay ERROR (22) TIMER INTERRUPT ERROR (23) RTC UPDATE ERROR 2-18 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 143 NOTE: You need Advanced Port Replicator III Plus in this test. Figure 2-2 Printer port LED board Figure 2-3 shows the function of the printer port LED. Figure 2-3 Function of Printer port LED TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-19...
  • Page 144 For example, when the printer port LED displays 0Ch and halts, the IRT test has already completed the Vector initialization. In this instance, the IRT indicates an error has been detected during the NDP initialization. 2-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 145 “BIOS rewrite process”. Transits to System BIOS IRT BIOS rewrite process Initialization of ICH. D31 DRAM configuration Permission of cache (L1 cache only) Memory clear Transition to real mode and copy of BIOS to RAM TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-21...
  • Page 146 Read 1 sector of the root directory Retrieval of entry of “CHGBIOSA.EXE” /“CHGFIRMA.EXE” from the sector read. Reading of EXE header of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” Key input when error occurred Execution of “CHGBIOSA.EXE” and “CHGFIRMA.EXE” 2-22 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 147 Resume error check S3 returning error (1CH) (Resume error LED=7AH) SM-RAM checksum check (Resume error LED=73H) Check of memory configuration change (Resume error LED=73H) RAM area checksum check in system BIOS (Resume error LED=79H) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-23...
  • Page 148 Test of PIT channel 2 (Check whether the speaker gate works normally.) CPU clock measurement Check of parameter block A Permission of SMI except auto-off function Judging of destination (Japan or except Japan) based on DMI data 2-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 149 VGA display off, Reset control Control of built-in LAN permission/ prohibition PCI Express initialization Sound initialization PC multi-box status acquisition (For models supporting Select Bay) HC initialization and Device recognition PIC initialization PIC test Password Initialization TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-25...
  • Page 150 HDD initialization sequence start FDD initialization sequence start (model supporting built-in FDD) Enabling power off Output code generation FIRST_64KB_CHECK (Check of first 64KB memory) INIT_INT_VECTOR (Initialization of vectors) INIT_NDP (Initialization of NDP) 2-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 151 FDD) (In the case of “Reboot”) Waiting for HDD initialization completion Check of key input during IRT (waiting for KBC initialization completion) I/O LOCK Processing (model supporting I/O LOCK) Initialization of ATA priority TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-27...
  • Page 152 Update of check sum on Runtime side Hibernation branch (For models supporting BIOS Hibernation) Initialization of Bluetooth (For models supporting Bluetooth) Check of existence of object maintenance cards Prohibition of unused PC cards Setting Wakeup status data for ACPI 2-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 153 Waiting of motor-off completion of disabled HDD Final setting of FDD information Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button Initialization of SC Clearness of IRT status Update of Checksum on Runtime side TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-29...
  • Page 154 Prohibition of BIOS update (*1) Exception check error Clock generator setting error (*1) Check the situation of security because the setting of security may prohibit the renewal of BIOS when the LED status is BBh. 2-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 155 8. Real Timer test 9. NDP test 10. Expansion test 11. CD-ROM/DVD-ROM test 12. Wireless LAN test 13. Sound test 14. LAN/Modem/Bluetooth/IEEE1394 test If an error is detected during these tests, go to Procedure 4. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-31...
  • Page 156 If their connectors are in good condition, but there is still a problem, go to Check Check 2 The system board may be damaged. Replace the system board with a new one following the steps described in Chapter 4, Replacement Procedures. 2-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 157: Usb Fdd Troubleshooting

    Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2. If the test program cannot be executed, go to Procedure 3. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-33...
  • Page 158 If the following message appears, disable the write protect tab on the floppy disk. If any other message appears, perform Check 2. Write protected Check 2 Make sure the floppy disk is formatted correctly. If it is, go to Procedure 3. 2-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 159 Chapter 4, Replacement Procedures. If the USB FDD is still not functioning properly, perform Check 4. Check 4 Replace the System board with a new one following the steps in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-35...

  • Page 160: Hdd Troubleshooting

    Make sure the Hard Disk option is set to not used. If it is set to not used, choose another setting and restart the computer. If the problem still exists, go to Procedure 2. 2-36 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 161 Procedure 2 Partition Check Insert the Toshiba MS-DOS system disk and restart the computer with U key holding down. Perform the following checks: Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Check 3.
  • Page 162 Check 1 following message appears on the display, the HDD is formatted. Format complete If an error message appears on the display, refer to the Toshiba MS-DOS Manual for more information and perform Check 2. Check 2 Using the Diagnostics Disk, format the HDD with a low level format option.
  • Page 163 Bad sector error Bad track error ECC error ECC recover enable DMA CRC error HDC error Seek error Time out error Drive not ready Undefined error Write fault Status error Access time error No HDD TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-39...
  • Page 164 Chapter 4, Replacement Procedures. If the problem still exists, perform Check Check 3 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. 2-40 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 165: Keyboard And Touch Pad Troubleshooting

    Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform the test program. If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning properly. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-41...
  • Page 166 The touch pad or the touch pad cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 5. 2-42 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 167 2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures Check 5 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-43...

  • Page 168: Display Troubleshooting

    The LCD, FL, FL Inverter Board and System Board are connected by the HV cable and LCD/FL cable as shown bellow. Check the connections. The connectors may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. 2-44 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 169 Check 4. Check 4 The display controller on the system board may be damaged. Replace the system board with a new one following the instructions in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-45...

  • Page 170: Optical Drive Troubleshooting

    Then insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2. 2-46 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 171 The drive may be defective or damaged. Replace the drive with a new one. If there is still an error, go to Check 3. Check 3 Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-47...

  • Page 172: Modem Troubleshooting

    Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2. 2-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 173 Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4. Check 4 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-49...

  • Page 174: Lan Troubleshooting

    If the LAN port is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-50 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 175: Bluetooth Troubleshooting

    The Bluetooth module may be defective or damaged. Replace it with a new one. Then perform the test program again. If the computer still does not pass the test, go to Procedure 2. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-51...
  • Page 176 Make sure the Bluetooth antenna cable is firmly connected to the Bluetooth module. If the Bluetooth antenna cable is disconnected, connect it firmly. If the Bluetooth module is still not functioning properly, go to Procedure 3. 2-52 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 177 Procedures. If the Bluetooth is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-53...

  • Page 178: Wireless Lan Troubleshooting

    LAN. You will need a second computer that can communicate by the wireless LAN. If the computer passes the test, the function is correctly working. If the computer does not pass the test, perform Procedure 2. 2-54 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 179 Make sure the wireless LAN antenna cables are firmly connected to the wireless LAN board. If the wireless LAN antenna cables are disconnected, connect them firmly. If the wireless LAN board is still not functioning properly, go to Procedure 3. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-55...
  • Page 180 Check 3. Check 3 The system board may be defective or damaged. Replace the board with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. 2-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 181: Sound Troubleshooting

    Insert the Sound test program in the USB floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for details. If an error is detected, go to Procedure 2. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-57...
  • Page 182 Make sure the GN board flexible cable is firmly connected to PJ9510 on the GN board and to CN9500 on the system board. If the GN board flexible cable is disconnected, connect it firmly. If the sound function is still not functioning properly, go to procedure 3. 2-58 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 183 The GN board may be defective or damaged. Replace it with a new one. If the problem still exists, perform Check 5. Check 5 The system board may be defective or damaged. Replace it with a new one. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-59...

  • Page 184: Sd Card Slot Troubleshooting

    Chapter 4 Replacement Procedures. If the problem continues, perform Check 3. Check 3 The System Board may be faulty. Replace it with a new one following the step in Chapter 4 Replacement Procedures. 2-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 185: Pci Express Card Slot Troubleshooting

    (3) Make sure that the following device is recognized on the Device Manager window. USB 2.0 5in1 ExpressCard USB Device (4) After making sure, take a “Safety Remove” procedure and pull out the USB2.0 5in1 ExpressCard. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-61...

  • Page 186: Fingerprint Sensor Troubleshooting

    3. Make sure the first joint of your finger is on the sensor. 4. Slide slowly your finger from the first joint to fingertip at constant speed. When not recognized, adjust the speed. Fingerprint Fingerprint sensor sensor 2-62 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 187 4. Click “Create Account” button in the (default) condition that the “Computer administrator” is selected in [Pick an account type]. 5. Select the icon of Account (e.g. “TOSHIBA”) that has been made in item 2 to item 4 in [User Accounts] display.
  • Page 188 4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seeing Tutorial). The display of “if you want really skip or not the Tutorial” appears, and then click [Skip Tutorial]. 2-64 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 189 5. After displaying [User’s Fingerprint], click the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the fingerprint is registered correctly. Click [Next]. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-65...
  • Page 190 7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9. When [Finish] is displayed, click [Finish]. 2-66 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 191 1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerprint of registered finger. Make sure that a green check mark is displayed in the box (It means you have logged on). TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-67...
  • Page 192 2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Procedure 1 at the top of [Start]. Procedure 4 Connector Check and Replacement Check The connector CN9540 on the GF board is connected to the connector CN9700 on the system board.
  • Page 193 The GF board may be faulty. Replace it with a new one. If the problem persists, perform Check 4. Check 4 The system board may be faulty. Replace it with a new one. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 2-69...
  • Page 194 2 Troubleshooting Procedures 2.17 Fingerprint sensor Troubleshooting 2-70 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 195 Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
  • Page 196 3 Tests and Diagnostics 3-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 197 CD-ROM/DVD-ROM Test ..................3-33 3.18 Error Code and Error Status Names................. 3-34 3.19 Hard Disk Test Detail Status..................3-37 3.20 ONLY ONE TEST....................3-39 3.20.1 Program Description ................3-39 3.20.2 Operations ..................3-39 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-iii...
  • Page 198 3.28.2 Sound (Legacy) test................3-79 3.28.3 CD Sound (Standard) test..............3-80 3.28.4 CD Sound (Legacy) test ..............3-82 3.29 SETUP ........................3-83 3.29.1 Function Description ................3-83 3.29.2 Accessing the SETUP Program............3-85 3-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 199 Table 3-3 Hard disk controller status register contents............3-37 Table 3-4 Error register contents..................3-38 Table 3-5 Error message....................3-69 Table 3-6 Error code for Bluetooth test (BD_ADDR) ............3-69 Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT)........3-74 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 200 3 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 201: The Diagnostic Test

    SYSTEM CONFIGURATION EXIT TO MS-DOS The DIAGNOSTIC TEST MENU contains the following functional tests: SYSTEM TEST MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST PRINTER TEST ASYNC TEST HARD DISK TEST REAL TIMER TEST TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 202 A USB test module (USB test ) A USB cable (USB test) An external CRT monitor (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)

  • Page 203: H/W (Hardware) Initial Information Setting Tool

    You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 204: Executing The Diagnostic Test

    To execute this program, press M or m in the startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 – ONLY ONE TEST...
  • Page 205 Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTIC TEST MENU : 1 - SYSTEM TEST 2 - MEMORY TEST...
  • Page 206 Selecting NO returns the process to the subtest menu after the test is complete. Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 207: H/W Initial Information Setting Tool

    For more details on this test, refer to the section 3.3. 3.2.3 Heatrun test program After selecting this test, the heatrun test starts executing the same subtest as 3.23 RUNNING TEST. For more details on this test, refer to the section 3.4. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 208: Setting Of The Hardware Configuration

    6. “Write data OK (Y/N) ?” is displayed. To write the DMI information to the Flash ROM, press Y, and then Enter. 7. “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 209 Press [Enter] key For more details on the system configuration information, refer to “3.25 System configuration”. Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 210: Heatrun Test

    NOTE: The test result (Errorlog.txt) is stored in the floppy disk. The result is displayed in the same format as Log Utilities. For more details of the format, refer to 3.22 Log Utilities. 3-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 211: Subtest Names

    Gradation for LCD Gradation & Mode test for VGA All dot on/off for LCD “H” pattern display LCD Brightness FLOPPY DISK Sequential read Sequential read/write Random address/data Write specified address Read specified address TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-11...
  • Page 212 Sequential write W-R-C specified address REAL TIMER Real time Backup memory Real time carry EXPANSION PCMCIA wraparound [Not supported] RGB monitor ID CD-ROM Sequential read /DVD-ROM Read specified address Random address/data RW 1point W/R/C 3-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 213: System Test

    Subtest 03 Geyserville If the CPU supports Gerserville (SpeedStep), this subtest checks that the CPU operating clock speed can be changed. Subtest 04 Quick charge This subtest checks the status for the quick charge. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-13...
  • Page 214 Version Number : XXXXXXXXXXXX Serial Number : XXXXXXXX Model Number : XXXXXX-XXXXX UUID Number : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter. 3-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 215: Memory Test

    16KB read buffer and compared the data in the buffers. The read buffer starts from 0001 and the comparison is continued with the following read buffer addresses: 0001, 0003, 0005, 0007, 0009, 000b, 000d and 000f. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-15...

  • Page 216: Keyboard Test

    Appendix D. KEYBOARD TEST IN PROGRESS 302000 Scan code Character code Keytop Ins Lock Caps Lock Num Lock Scroll Lock Ctrl Left Shift Right Shift PRESS [Enter] KEY 3-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 217: Display Test

    This subtest displays bands of gradations for mixed colors, then for red, green, and blue. Next, it displays eight solid colors full screen: red, semi-red, green, semi-green, blue, semi-blue, white and semi-white. Each color displays for three seconds. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-17...
  • Page 218 Subtest 05 All dot on/off for LCD This subtest displays an all-white screen then an all-black screen. The display changes automatically every three seconds and the screen returns to the DISPLAY TEST menu. 3-18 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 219 LCD Brightness The LCD brightness changes in the following order: Super-Bright → Bright → Semi-Bright → Bright → Super-Bright After displaying with Super-Bright of LCD brightness, the screen returns to the DISPLAY TEST menu. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-19...

  • Page 220: Floppy Disk Test

    : XXX SUB-TEST MENU : 01 - Sequential read 02 - Sequential read/write 03 - Random address/data 04 - Write specified address 05 - Read specified address 99 - Exit to DIAGNOSTIC TEST MENU 3-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 221 This subtest writes the data specified by an operator to a specified track, head and address. Subtest 05 Read specified address This subtest reads data from a track, head and address specified by an operator. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-21...

  • Page 222: Printer Test

    Select the printer channel number, and press Enter to execute the selected subtest. Subtest 01 Ripple pattern This subtest prints characters for codes 20h through 7Eh line-by-line while shifting one character to the left at the beginning of each new line. 3-22 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 223 NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port. This subtest checks the output and bi-directional modes of the data control and status lines through the parallel port wraparound connector (34M741986G01). (Both output and bi-directional modes are tested.) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-23...

  • Page 224: Async Test

    FIR/SIR port. Subtest 03 Wraparound (board) NOTE: To execute this subtest, a RS-232C wraparound connector must be connected to the RS-232C port. This subtest checks the data send/receive function through the wraparound connector. 3-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 225: Hard Disk Test

    2. The following message appears for whether or not the HDD status is displayed on the screen. The HDC status is described in section 3.19. Select 1 or 2. Detail status display (1:no, 2:yes) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-25...
  • Page 226 1. Forward sequential 2. Reverse sequential 3. Random Subtest 03 Random address/data This subtest writes random data in a random length to random addresses. This data is then read and compared to the original data. 3-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 227 This subtest writes specified 2-byte data to all of the cylinders on the HDD. Subtest 09 W-R-C specified address This subtest writes data to a specified cylinder and head on the HDD, then reads the data and compares it to the original data. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-27...

  • Page 228: Real Timer Test

    Writes 1-bit of “off” data (FEh through 7Fh) to address 0Eh through 7Fh Writes the data pattern AAh and 55h to the address 0Eh to 7Fh Then the subtest reads and compares this data with the original data. 3-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 229 Current time : 23:59:58 The real time increments are automatically executed and the following is displayed: Current date : 01-01-2000 Current time : 00:00:00 PRESS [Enter] KEY TO EXIT TEST To exit the test, press Enter. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-29...

  • Page 230: Ndp Test

    To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 This test checks the following functions of NDP: Control word Status word Addition Multiplication 3-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 231: Expansion Test

    –– –– Speaker line 00004 40,80 Wait line (40<xx<80) 00005 Other lines (BSY#, BVD1) NN=21, 00 NOTE: Select the subtest number01, The following message will appear: Test slot number select (1:slot0, 2:slot1, 0:slot0&1)? TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-31...
  • Page 232 The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest. 3-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 233: Cd-Rom/Dvd-Rom Test

    To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

  • Page 234: Error Code And Error Status Names

    HUB - CLEAR FEATURE ERROR HUB - CLEAR FEATURE1 ERROR HUB - SET FEATURE ERROR(Enab.) HUB - CLEAR FEATURE2 ERROR USB - OVER CURRENT ERROR USB - GET DESCR.ERROR(SECOND) Display VRAM SIZE NOT SUPPORT 3-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 235 HDD - RECORD NOT FOUND ERROR HDD - ECC ERROR HDD - HDC ERROR HDD - SEEK ERROR HDD - TIME OUT ERROR HDD - ECC RECOVER ENABLE HDD - DRIVE NOT READY TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-35...
  • Page 236 ZV_CONT# ERROR CD-ROM BAD COMMAND /DVD-ROM ILLEGAL LENGTH UNIT ATTENTION MEDIA CHANGE REQUEST MEDIA DETECTED ADDITIMAL SENSE BOUNDARY ERROR CORRECTED DATA ERROR DRIVE NOT READY SEEK ERROR TIME OUT RESET ERROR ADDRESS ERROR 3-36 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 237: Hard Disk Test Detail Status

    (Corrected data) “1” … Correctable data error is corrected. “0” … Not used (Index) “1” … Index is sensed. “0” … Normal (Error) “1” … The previous command was terminated with an error. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-37...
  • Page 238 “1” … Illegal command error or command abort. “0” … The hard disk found track 0 during a recalibrate (Track 0) command. “1” … The hard disk could not find track 0 during a recalibrate command. —— Not used. 3-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 239: Only One Test

    Exit to Common Test ***************************************************************** ..Press test number [1-A] ? Select the subtest number you want to test and press Enter. To return to the DIAGNOSTIC TEST menu, select 9 and press Enter. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-39...
  • Page 240 When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s display character to blink. Press Del + Enter to end the test. 3-40 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 241 The parameters appear above the < > (1) or (2) BUTTONS corresponding to the pressed touch pad switch highlights. To end this subtest, press two touch pad switches at the same time. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-41...
  • Page 242 GP Button This subtest checks the moving of the of the front operation panel button. Press the Toshiba Presentation button after the following message appears. Press [ Assist ] button Press the Toshiba Assist button after the following message appears.
  • Page 243 If the test ends successfully, the display returns to the ONLY ONE TEST menu. When the display returns to the ONLY ONE TEST menu, remove the Advanced Port Replicator III Plus from the computer. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-43...
  • Page 244 When a PC card is not inserted or a PC wraparound card is inserted, following message appears. PC Card Not Inserted When it does not pass the test, following message appears. Device Lock TEST NG 3-44 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 245 Set the machine Vertical plane against the vertical plane with the Front upward Flat desk The figure below shows the name and position of each side. (heaven surface) Right side Back Front Left side TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-45...
  • Page 246 When any trouble in the above setting is found, the following message appears and the test halts. Then press Enter and return to the Only One Test menu. ** Setting ERROR! ** Press [Enter] key 3-46 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 247: Head Cleaning

    2. Remove the Diagnostics Disk from the FDD, then insert the cleaning disk and press Enter. 3. When the message appears, the FDD head cleaning has begun. “cleaning start” 4. The display automatically returns to the DIAGNOSTIC MENU when the program is completed. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-47...

  • Page 248: Log Utilities

    5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7. Read data (RD) 8. HDC status (HSTS) 9. Error status name (ERROR STATUS NAME) If the power switch is turned off, the error information will be lost. 3-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 249: Operations

    The 7 key writes the log information to a floppy disk. 3. In the case of “error retry OK”, a capital “R” will be placed at the beginning of the error status. However, it is not added to the error count. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-49...

  • Page 250: Running Test

    2. To execute the test, press Y and Enter. To cancel the test, press N and Enter. If you select the selectable tests, follow the instruction message in the display. 3. After selecting the selectable tests, the running test starts automatically. To terminate the program, press Ctrl + Break. 3-50 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 251: Floppy Disk Drive Utilities

    This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display. 4. HDD ID READ This program reads the hard disk ID and displays hard disk information. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-51...

  • Page 252: Operations

    After the floppy disk is formatted, the following message will appear. Format complete Another format (1:Yes/2:No) ? (e) Typing 1 displays the message from step (c) above. Typing 2 returns the test to the DIAGNOSTIC MENU. 3-52 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 253 Copy complete Another copy (1:Yes/2:No) ? (g) To copy another disk, type 1 and the message from step (a) is displayed again. Entering 2 returns the test program to the DIAGNOSTIC MENU. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-53...
  • Page 254 (i) Select a drive number and the following message will be displayed. ---Max. address --- [LBA ] = XXXXXXXXX LBA number ???????? (j) Set the LBA number you want to dump. The system will access the disk and dump a list. 3-54 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 255 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press Enter to return to the FDD UTILITIES MENU. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-55...

  • Page 256: System Configuration

    13. The number of ASYNC ports 14. Math co-processors 15. Floppy Disk Drive [Track/Head/Sector] 16. Hard Disk Drive [Sector/Drive size/Manufacture code] 17. Optical Disk Drive [Maker/Drive type/Manufacture code/Product code] 18. T&D total version 19. Date/Time 3-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 257: Operations

    = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] #2 Sectors = XXXXX, (XXXXX GB) [XXXXXXXXXXXXXXXXX] - T&D Total Version = VX.XX Press [Enter] Key [Date = XXXX-YY-ZZ, XX:YY:ZZ] Press Enter to return to the DIAGNOSTIC MENU. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-57...

  • Page 258: Wireless Lan Test Program (Intel-Made A/B/G)

    LAN card is described. ************************************************************* Module : Intel Calexico 802.11a/g (MoW) G-code : G36C00018510 PBA No. : C67287 ************************************************************* Press any key and return to the test menu. 3-58 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 259 Press any key and return to the test menu. When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Defective wireless LAN card TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-59...
  • Page 260 Press any key and following message will appear in the display. Check which antenna (Main/Aux) is defective. ************************************************************* Aux Antenna Test : NG !! ************************************************************* Press any key and return to the test menu. 3-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 261 Connection of wireless LAN card • Connection of wireless LAN antenna cable (Main) • Condition of wireless LAN communication (Interference/obstruction) • Defective wireless LAN card Checking the connection and condition, execute the subtest again. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-61...
  • Page 262 Calexico 802.11b card and communication test of Calexico 802.11a and Calexico 802.11g. The test stops at when a defective is found. For more details, refer to each subtest. 3-62 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 263: Lan/Modem/Bluetooth/Ieee1394 Test Program

    ######### i82562 ICHx Gbe (i82540) Diagnostics program ###### ##################################################################### 1 .... (i82562 + ICHx) 2 .... (GbE) ********************************************************************* ..Press test number[1-2] ? Press the number you want to test and press Enter. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-63...
  • Page 264 < TRANSMIT > < RECEIVE > NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. 3-64 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 265 1000Base Auto-negotiation TxRx Test CE Test Complete NOTE: The menu displayed by your computer may be slightly different from the one shown above. If a defective is found, NG message will appear in the display. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-65...

  • Page 266: Modem Test

    RJ11 Connection Check (LED) (Operator’s Check LED) test will be executed, and the following message will appear..Press Key (Y = OK , N =NG) If the color in the LED of the connection checker is orange, press Y, otherwise, press N. 3-66 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 267: Bluetooth Test

    1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing … When the machine has passed the test, it displays BD_ADDR. If BD_ADDR has no problem, the following message is displayed.
  • Page 268 3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] PPPPPP SSSSS SSSSS PPPPPP SSSSS SSSSS AAAAAAA SSSSS SSSSS If the target machine has any problem, it displays Error message. The following message is displayed.
  • Page 269 Other End Terminated Connection: Low Resources. 0x15 Other End Terminated Connection: About to Power Off. 0x16 Connection Terminated by Local Host. 0x17 Repeated Attempts. 0x18 Paring Not Allowed. 0x19 Unknown LMP PDU. 0x1a Unsupported Remote Feature. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-69...
  • Page 270 Insert a floppy disk containing the test program into the responder machine and turn on the power. The Bluetooth test menu will appear. Press 3 to select the test and press Enter of the responder machine. The following message will appear: 3-70 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 271 T and Enter to select the subtest. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +------------------+ Tester +------------------+ [ESC]:Finish Tester [SPACE]:Start Is DUT ready? Then press Space to start the Bluetooth communication test. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-71...
  • Page 272 BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ CCCC M PPPPPP EEEEEE TTTTTTT EEEEEEE DDDDD MM P O M M M M P M PPPPPP EEEEEE EEEEEEE D CCCC LLLLLLL EEEEEE EEEEEEE DDDDD Testing is finished A>_ 3-72 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 273 If any problem is detected during the test, the massage FAIL is displayed on the tester machine with the error code as shown below. The error code begins with the least significant digit. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-73...
  • Page 274 Unsupported Remote Feature 0x1b SCO Offset Rejected 0x1c SCO Interval Rejected 0x1d SCO Air Mode Rejected 0x1e Invalid LMP Parameters 0x1f Unspecified Error ** See the Specification of the Bluetooth System in detail. 3-74 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 275 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist ** See the Specification of the Bluetooth System in detail. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-75...

  • Page 276: Ieee1394 Test

    This program is executed in the responder machine to initialize the responder machine with the IEEE1394 cable connected to the target machine before executing subtest 01. Subtest 03 1394 GUID Display This program checks the GUID of IEEE1394. 3-76 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 277: Sound Test Program

    ( Microphone recording & play ) 2 .... ( Sine wave ) 3 .... ( Line IN recording & play ) 9 .... Exit to Main *************************************************************** ..Press test number[1-3, 9] ? TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-77...
  • Page 278 Build data: XXX XX XXXX at XX:XX:XX Loading “mic.wav”. NOTE: The message in the display might have slight difference from those above. The display returns to the Sound (Standard) test menu after the test ends. 3-78 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 279: Sound (Legacy) Test

    The display returns to the Sound (Standard) test menu after the test ends. 3.28.2 Sound (Legacy) test To execute the Sound (Legacy) test, select 2 and press Enter. Sound (Legacy) test is not supported in this model. NOTE: TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-79...

  • Page 280: Cd Sound (Standard) Test

    To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display.
  • Page 281 The test returns to the CD Sound (Standard) menu after the test ends. CAUTION: This model does not support the CD Sound (Standard) test. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-81...

  • Page 282: Cd Sound (Legacy) Test

    “Device Config.=” of the BIOS SETUP. If the “ALL DEVICE” is not selected, music can not be played. 3.28.4 CD Sound (Legacy) test To execute the CD Sound (Legacy) test, select 4 and press Enter. CAUTION: Sound (Legacy) test is not supported in this model. 3-82 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 283: Setup

    (a) Boot Priority (b) HDD Priority 7. Others (a) Core Multi-Processing (b) Dynamic CPU Frequency Mode (c) Execute-Disable Bit Capability (d) Virtualization Technology (e) Auto Power On (f) Diagnostic Mode (g) Language During Bootup TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-83...
  • Page 284 (a) Internal Pointing Device (b) Ext keyboard “Fn” (c) Parallel Port Mode 15. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 16. PCI LAN (a) Built-in LAN 3-84 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 285: Accessing The Setup Program

    3.29 SETUP 3 Tests and Diagnostics 3.29.2 Accessing the SETUP Program While pressing ESC, turn on the power. Then press F1. The following display appears. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-85...
  • Page 286 NOTE: You can press Esc to quit at any time without saving changes. SETUP asks you to confirm that you do not want to save your changes. When SETUP is displayed at the next time, the current configuration appears. 3-86 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 287 2. Press End and then press Y to accept the factory preset settings. NOTE: When you execute the default setting, the following settings are not changed: HDD Mode Password Write Policy in the CPU Cache TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-87...
  • Page 288 Use this option to set the system time of the computer. 3. Battery This option is used to select Full Power, Low Power or User Setting of the battery save mode. Full Power The following shows full power settings. 3-88 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 289 Maximum performance Turns on the fan first, and if necessary, lowers CPU processing speed. (Default) Battery optimized Lowers the CPU processing speed first, and if necessary, turns on the fan. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-89...
  • Page 290 HDD password. To change HDD Password Mode when HDD password is registered, delete the registered HDD password first, and then register new password. User Only Sets only User HDD Password (Default) Master+User Sets Master HDD Password and User HDD Password 3-90 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 291 HDD and FDD. CD-ROM→LAN→FDD→HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD. NOTE: CD-ROM refers to also a DVD-ROM, CD-RW/DVD, DVD±R/±RW or DVD Super Multi drive. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-91...
  • Page 292 Always High Disables Intel SpeedStep technology and always runs the processor at its fastest speed. Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed. 3-92 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 293 NOTE: Do not remove the AC adapter and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-93...
  • Page 294 All Devices All devices will be initialized. If you are using an OS that does not have PNP capacity, select “All Devices.” The Display shows the following message: Device Config. = All Devices 3-94 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 295 When the “Parallel Port Mode” is set to Std. Bi-direct, the options are: LPT setting Interrupt level I/O address LPT 1 378H LPT 2 278H LPT 3 3BCH Not Used Disables port TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-95...
  • Page 296 Secondary IDE (170H/IRQ15) computer selectable bay HDD. 11. PCI Bus This item displays the interrupt level for the Card Bus. It is for information only and cannot be changed. PCI BUS = IRQ10, IRQ11 3-96 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 297 (b) LCD Display Stretch LCD Display Stretch enables or disables a larger display area of the screen. Enabled Enables the LCD display stretch feature. (Default) Disabled Disables the LCD display stretch feature. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-97...
  • Page 298 Right Alt + Right Shift Left Alt + Caps Lock *If these selections are made, you cannot warm boot the system by pressing Ctrl + Alt + Del. Disabled Disables the feature. (Default) 3-98 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 299 The order with respect to the other HDD can be set in the [HDD Priority Options] item. Set the type of the USB memory to be equivalent to the FDD. Based on the [FDD] order in the [Boot Priority Options] item. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 3-99...
  • Page 300 3 Tests and Diagnostics 3.29 SETUP 16. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. 3-100 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 301: Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL]...
  • Page 302 4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 303 LCD unit/FL inverter ....................4-61 4.25 Touch pad......................... 4-66 4.26 Finger print sensor board ..................4-68 4.27 Bluetooth module..................... 4-70 4.28 Hinge........................4-72 4.29 Speaker........................4-78 4.30 Wireless LAN antenna/Bluetooth antenna .............. 4-80 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-iii...
  • Page 304 Removing the wireless LAN card..............4-37 Figure 4-24 Removing the internal microphone.............. 4-39 Figure 4-25 Removing the sound board ................4-40 Figure 4-26 Removing the cables ..................4-41 Figure 4-27 Removing the RTC battery ................4-43 4-iv [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 305 Removing the speakers ................4-78 Figure 4-55 Removing the wireless LAN/Bluetooth antenna ......... 4-80 Figure 4-56 Removing the LCD cover latch ..............4-82 Figure 4-57 to 4-60 Replacing Samsung fluorescent lamp (XGA)) (1) to (4) ..4-84 to 4-86 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 306 4 Replacement Procedures Figure 4-61 to 4-64 Replacing Samsung fluorescent lamp (SXGA+) (1) to (4) ....4-88 to 4-90 4-vi [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 307: General

    Example: When you wan to replace MDC, you need to remove units, in the hatched boxes above the boxes in which the MDC is. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 308 Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 309 9. The computer contains many sharp edges and corners, so be careful not to injure yourself. 10. After you have replaced an FRU, make sure the computer is functioning properly by performing the appropriate test on the FRU you have fixed or replaced. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 310 FRU. After installing an FRU in the computer, confirm that the FRU and the computer are functioning properly. [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 311 • An ESD wrist strap or heel grounder • Anti-static carpeting or flooring • Air ionizers in highly static sensitive areas • Plastic card of the size of credit card • Antenna coaxial cable disconnector TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...
  • Page 312 CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screw driver for quick and easy operations. • M2 0.167 N·m (1.7 kgf·cm) •...
  • Page 313 TAPPING screw Other screws (Unique screws, STUD, etc.) Examples: 6 mm BIND screw 12 mm BIND screw 4 mm FLAT HEAD screw (Indicates the screwed length in round number regardless the length of the stud.) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL]...

  • Page 314: Battery Pack

    4. Release the battery lock. Pull out the battery pack while sliding the battery latch as shown in the following figure. NOTE: For environmental reasons, do not throw away a spent battery pack. Battery lock Battery latch Battery pack Figure 4-1 Removing the battery pack [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 315 CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs. Use only batteries recommended by Toshiba for replacements. NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a dry cloth.

  • Page 316: Express Card/Pc Card

    2. Press the eject button for the Express card you want to remove to extend the button. 3. Press the extended eject button to pop the Express card out. 4. Grasp the Express card and pull it out. Eject button Express card Figure 4-2 Removing the Express card 4-10 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 317 CAUTION: The upper slot is for only an Express card and the lower slot is for only a PC card. Do not insert a PC card in the upper slot. 1. Insert the PC card/Express card into the card slot. 2. Push it carefully to ensure a firm connection. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-11...

  • Page 318: Sd Card

    To install the SD card, follow the steps below and refer to Figure 4-4. 1. Insert the SD card in the SD card slot. 2. Push it carefully to ensure a firm connection. 4-12 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 319: Hdd

    To remove the HDD, follow the steps below and refer to Figure 4-5 to 4-7. 1. Turn the computer upside down. 2. Loosen the screw (with an e-ring) and remove the HDD cover while releasing latches. HDD cover Screw (e-ring) Figure 4-5 Removing the HDD cover TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-13...
  • Page 320 Be careful not to damage the connector. Connector HDD assembly Figure 4-6 Removing the HDD assembly NOTE: The following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working properly. 4-14 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 321 5. Separate the HDD and HDD Holder. CAUTION: Do not apply pressure to the top or bottom of the HDD. M3×4S FLAT HEAD HDD Holder M3×4S FLAT HEAD Figure 4-7 Separating the HDD and HDD holder TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-15...
  • Page 322 2. Set the connector of the HDD cable upward and connect firmly the HDD assembly to the connector. Lay the HDD assembly down in the slot. 3. Set the HDD cover and secure it with the screw (with an e-ring). 4-16 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 323: Slim Select Bay Module

    2. While sliding the latch in the direction of the arrow in the figure below, remove the slim select bay module (from connector on the system board). M2.5×4B FLAT HEAD Latch Screw hole Slim select bay module Figure 4-8 Removing the slim select bay module TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-17...
  • Page 324 • M2×3S ×5 S-THIN HEAD screw M2×3S S-THIN HEAD screw Plastic frame Connector Plastic brace M2×3S S-THIN HEAD screw M2×8S BIND screw Figure 4-9 Disassembling the slim select bay module (for example DVD-ROM drive) 4-18 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 325 3. Insert the slim select bay module firmly into the computer to connect it to the connector on the system board. 4. Secure the latch with the screw removed from the screw hole. (The slim select bay is latched.) • M2.5×4B FLAT HEAD screw ×1 TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-19...

  • Page 326: Memory Module

    Figure 4-10 Removing the memory slot cover 2. Press two latches outward and remove the memory module. Latch Memory module (expansion) Memory module Latch Slot B Slot A Figure 4-11 Removing the memory module 4-20 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 327 3. When the power of computer is turned on, the computer checks automatically the memory size. Confirm that the new memory is detected correctly. 4. If the memory is not detected, check that it is connected correctly. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-21...

  • Page 328: Keyboard

    1. Turn over the computer and open the display. 2. Insert your fingers into the slits on both sides and lift up the keyboard holder to remove. Keyboard holder Figure 4-12 Removing keyboard holder 4-22 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 329 3. Remove the following screws securing the keyboard. • M2.5×2.8B ×2 FLAT HEAD screw M2.5×2.8B FLAT HEAD Keyboard Figure 4-13 Removing the keyboard holder and screws 4. Lift the upper side of the keyboard fixed with double-sided tape. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-23...
  • Page 330 6. Remove the following screws and keyboard support plate. • M2.5×16B ×1 FLAT HEAD screw • M2.5×4B ×1 FLAT HEAD screw M2.5×16B FLAT HEAD M2.5×4B FLAT HEAD Keyboard support plate Figure 4-14 Removing the keyboard support plate 4-24 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 331 4.8 Keyboard 4 Replacement Procedures 7. Disconnect the keyboard flexible cable from the connector CN3200 on the system board and remove the keyboard. Keyboard flexible cable CN3200 Figure 4-15 Removing the keyboard TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-25...
  • Page 332 6. Make sure that there is no gap between the keyboard and the edge of the top cover. 7. Secure the keyboard with the following screws. • M2.5×2.8B ×2 FLAT HEAD screw 8. Install the keyboard holder and press to secure the latches. 4-26 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 333: Sw Membrane

    CN3250 Figure 4-16 Removing the SW membrane Installing the SW membrane To install the SW membrane, follow the steps below and refer to Figure 4-16. 1. Place the SW membrane in the slot. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-27...
  • Page 334 2. Inserting the portion A of the flexible cable portion under the guide and push down the metal portion to engage the latch. 3. Push the latch B and slide the SW membrane left. 4. Connect the SW membrane cable from the connector CN3250 on the system board. 4-28 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 335: Display Assembly

    ×6 (“6” in the figure below) FLAT HEAD screw • M2.5×16B ×7 (“16” in the figure below) FLAT HEAD screw • M2×4S ×1 (“4S” in the figure below) S-THIN HEAD screw Figure 4-17 Removing the display assembly (1) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-29...
  • Page 336 5. Disconnect the Bluetooth cable from the connector CN4400 on the system board. 6. Disconnect the finger print sensor cable from the connector CN9700 on the system board. 7. Disconnect the touch pad cable from the connector CN3201 on the system board. 4-30 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 337 8. Peel off the insulator and remove the following screws. • M2.5×6B ×3 FLAT HEAD screw CN4400 CN3201 M2.5x6B FLAT HEAD LCD cable CN9700 CN5000 Bluetooth Insulator cable Finger print sensor cable Touch pad cable Figure 4-19 Removing the display assembly (3) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-31...
  • Page 338 CAUTION: As the wireless LAN antenna cables are still connected to the wireless LAN card on the base assembly, be careful not to break the antenna cables. Display Wireless LAN antenna cables Base assembly Figure 4-20 Removing the display assembly (4) 4-32 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 339 • M2.5×6B ×6 (“6” in the figure below) FLAT HEAD screw • M2.5×16B ×7 (“16” in the figure below) FLAT HEAD screw • M2×4S ×1 (“4S” in the figure below) S-THIN HEAD screw TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-33...

  • Page 340: Mdc (Modem Daughter Card)

    2. Lift up the MDC to disconnect it from the connector CN3010 on the system board. 3. Disconnect the modem cable from the connector on the MDC. M2×4S BIND M2×4S BIND Modem cable CN3010 Figure 4-21 Removing the MDC (Modem Daughter Card) 4-34 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 341 2. Set the MDC and press it carefully to connect it to the connector CN3010 on the system board. Be careful not to damage the MDC and connector. 3. Secure the MDC with the following screws. • M2×4S ×2 BIND screw TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-35...

  • Page 342: Wireless Lan Card

    1. Remove the following screw and wireless LAN antenna cable holder. • M2×4 ×1 Stud screw M2×4 Stud screw Wireless LAN antenna cable holder Wireless LAN antenna cables Figure 4-22 Removing the wireless LAN antenna cable holder 4-36 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 343 4. Disconnect the wireless LAN card from the connector CN 2600 on the system board. Be careful not to damage the connector. M2x4S BIND CN2600 Wireless LAN card Figure 4-23 Removing the wireless LAN card TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-37...

  • Page 344: Wireless Lan Board

    LAN board and the box. The computer may have MAC address barcode labels for both wired and wireless LANs. Be sure to replace the correct label. 4-38 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 345: Internal Microphone

    1. Set the internal microphone into the microphone holder. 2. Install the internal microphone with a microphone holder to the slot. 3. Connect the microphone cable to the connector CN6050 on the sound board and stick the glass tape in place. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-39...

  • Page 346: Sound Board

    2. Disconnect the USB cable from the connector PJ9511 on the sound board and the connector CN9501 on the system board. 3. Remove the sound board from the base assembly. PJ9511 Sound board USB cable CN9510 Sound board cable Figure 4-25 Removing the sound board 4-40 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 347 2. Connect the USB cable to the connector PJ9511 on the sound board and the connector CN9501 on the system board. 3. Connect the sound board cable from the connector CN9510 on the sound board and the connector CN9500 on the system board. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-41...

  • Page 348: Rtc Battery

    4.15 RTC battery WARNING: When replacing the RTC battery, be sure to use a genuine battery authorized by Toshiba. Installing the wrong battery could cause a battery explosion or other damage. If the RTC battery is found abnormal, it must not be installed. Replace it with a new battery, and dispose of the old one according to the local regulations.
  • Page 349 To install the RTC battery, follow the steps below and refer to Figure 4-27. 1. Set the RTC battery in place and wrap it with the insulator. 2. Connect the RTC battery cable to the connector CN9390 on the system board. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-43...

  • Page 350: Video Board

    2. Disconnect the video cable from the connector CN9600 on the system board. video cable holder Latches Video cable CN9610 CN9600 Figure 4-28 Removing the video cable holder 3. Disconnect the video cable from the connector CN9610 on the video board. 4-44 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 351 2. Install the video board in the slot of the base assembly. 3. Connect the video cable to the connector CN9600 on the system board. 4. Install the video cable holder while hooking the latches. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-45...

  • Page 352: Gpu Heat Sink

    1. Remove the following screws and GPU holder. • M2×4S ×2 BIND screw 2. Remove the GPU heat sink. M2×4S BIND GPU holder GPU heat sink Figure 4-30 Removing the GPU heat sink 4-46 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 353 To install the GPU heat sink, follow the steps below and refer to Figure 4-30. 1. Install the GPU heat sink in place. 2. Set the GPU holder on the GPU heat sink and secure it with the following screws. • M2×4S ×2 BIND screw TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-47...

  • Page 354: Cpu Heat Sink/Cpu

    CAUTION: Remove the screws in the order of mark “3”, “2” and “1” on the CPU holder. 2. Remove the CPU holder. M2×4S BIND CPU holder CPU heat sink Figure4-31 Removing the CPU holder 4-48 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 355 4. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 90 degrees with a flat-blade screwdriver. Figure 4-32 Unlocking the CPU 5. Remove the CPU. CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of CPU may be damaged. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-49...
  • Page 356 3. Fix the CPU by turning the cam on the CPU socket by 90 degrees clockwise with a flat-blade screwdriver (in the order shown in the figure below). Figure 4-33 Installing the CPU 4-50 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 357 6. Place the CPU holder and secure it with the following screws in the order of the number marked on the holder. • M2×4S ×3 BIND screw CAUTION: Tighten the screws in the order of mark “1”, “2” and “3” on the CPU holder. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-51...

  • Page 358: Fan

    2. Peel off the glass tape and disconnect the fan cable from the connector CN8771 on the system board. 3. Remove the fan from the slot. Glass tape M2.5×4B FLAT HEAD Fan cable M2.5×4B FLAT HEAD CN8771 Figure4-35 Removing the fan 4-52 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 359 2. Connect the fan cable to the connector CN8771 on the system board. 3. Secure the fan cable with the glass tape. 4. Secure the fan with the following screws. • M2.5×4B ×2 FLAT HEAD screw TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-53...

  • Page 360: System Board/Hdd Cable/Dc-In Jack

    2. Remove HDD cable from the HDD cable holder B. 3. Peel off the glass tape. Glass tape HDD cable holder A HDD cable holder B System board HDD cable Figure 4-36 Removing the system board/HDD cable/DC-IN jack (1) 4-54 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 361 6. Peel off the Insulator and disconnect the HDD cable from the connector CN1850 on the back of the system board. Insulator CN1850 HDD cable Figure 4-38 Removing the system board/HDD cable/DC-IN jack (3) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-55...
  • Page 362 7. Set the HDD cable to the HDD cable holder B. 8. Install the HDD cable holder B (with the HDD cable) on the slot of the base assembly. 9. Install the HDD cable holder A on the slot of the base assembly. 4-56 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 363: Lan/Modem Jack

    To install the LAN/Modem jack, follow the steps below and refer to Figure 4-40. 1. Arrange the Modem cable along the guides. 2. Install the LAN/Modem jack in the slot of the base assembly. 3. Stick the insulators and acetate tapes. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-57...

  • Page 364: Pc Card Slot

    1. Turn up the insulator on the back. . 2. Install the PC card slot and secure it with the following screws. • M2×3S ×2 S-THIN HEAD screw • M2×8S ×2 S-THIN HEAD screw 4-58 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 365: Battery Lock/Battery Latch/Odd Latch

    5. Remove the ODD latch cap from the bottom of the computer while unlatching. 6. Remove the ODD latch from the base assembly.. CAUTION: When removing the battery lock, battery latch and ODD latch, do not miss the springs. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-59...
  • Page 366 4. Push the battery latch cap into battery latch from the bottom of the computer. 5. Set the spring to the battery lock and install them to the base assembly. 6. Push the battery lock cap into battery lock from the bottom of the computer. 4-60 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 367: Lcd Unit/Fl Inverter

    3. Remove the LCD mask (stuck with a double-sided tape) while releasing the latches. 4. Peel the insulator on the connector of HV cable and disconnect the FL cable and HV cable from the FL inverter. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-61...
  • Page 368 NOTE: When lifting up the top of the LCD unit, hold the corners of the LCD unit. The top edge of LCD unit is sensitive area. 7. Remove the glass tape securing the LCD cable. 8. Disconnect the LCD cable and remove the LCD unit. 4-62 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 369 4.24 LCD unit/FL inverter 4 Replacement Procedures CAUTION: When removing the LCD cable, be careful not to damage the connector. Glass tape LCD unit LCD cable Figure 4-45 Removing the LCD unit TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-63...
  • Page 370 NOTE: 1) Be careful not to apply pressure to the ICs along the edge of LCD unit. The ICs are easily damaged. 2) For environmental reasons, do not throw away a malfunctioning LCD unit (or FL). Please follow local ordinances or regulations for its disposal. 4-64 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 371 8. Secure the LCD mask with the following screws. • M2.5×6B ×2 FLAT HEAD screw • M2×4B ×2 S-THIN HEAD screw 9. Stick the mask seals (2 points) and mask rubbers (2 points). TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-65...

  • Page 372: Touch Pad

    4. Turn the touch pad face down and peel off the glass tape on the connector of touch pad cable. 5. Disconnect the touch pad cable from the connector on the touch pad. 4-66 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 373 2. Install the touch pad assembly to the slot. 3. Install touch pad cover while engaging the latches. 4. Secure the touch pad assembly with the following screws. • M2.5×4B ×2 FLAT HEAD screw TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-67...

  • Page 374: Finger Print Sensor Board

    5. Disconnect the finger print sensor cable from the connector on the finger print sensor board. Glass tape Bracket Bracket Finger print sensor cable Latch Speaker cable Finger print sensor board Bracket Figure 4-48 Removing the finger print sensor board 4-68 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 375 2. Place the finger print sensor board in place while inserting the connecter side into the guide. 3. Place the bracket while sliding it into the guide. 4. Stick the glass tape on the finger print sensor cable. 5. Pass the speaker cable through the guides. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-69...

  • Page 376: Bluetooth Module

    2. Remove the Bluetooth module from the slot. 3. Disconnect the Bluetooth cable from the connector on the Bluetooth module. Bluetooth cable Bluetooth module Bluetooth antenna cable Figure4-49 Removing the Bluetooth module 4-70 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 377 To install the Bluetooth module, follow the steps below and refer to Figure 4-49. 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Install the Bluetooth module to the slot. 3. Connect the Bluetooth antenna cable to the Bluetooth module. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-71...

  • Page 378: Hinge

    To remove the hinge, follow the steps below and refer to Figure 4-50-a to 4-53. 1. Remove the LCD cable holder A while releasing the latch. Latches LCD cable holder A Figure 4-50-a Removing the LCD cable holder 4-72 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 379 • M2.5x4B × 2 FLAT HEAD screw 3. Remove the hinge from the top cover. M2.5×3B S-THIN HEAD Hinge M2.5×3B S-THIN HEAD M2.5×4B FLAT HEAD Hinge Figure 4-50-b Removing the hinge from top cover TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-73...
  • Page 380 5. Remove the wireless LAN and Bluetooth cables from the guides of the hinge on the back. 6. Pull out the wireless LAN and Bluetooth cables from the hole. Insulator Hole Hinge Guides Wireless LAN and Bluetooth cables Figure 4-51 Removing the LCD cable 4-74 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 381 10. Remove the hinge (left) while sliding and turning it. 11. Pull out the LCD cable from the hole. M2.×4B S-THIN HEAD M2.5×4S Tapping Earth plate Hinge (left) LCD cable holder B LCD cable Figure 4-52 Removing the hinge TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-75...
  • Page 382 1. Install the hinge (right) and secure it with the following screw. • M2.5×4S ×1 Tapping screw 2. Stick the insulator in place. 3. Pass the LCD cable through the hole and seat it in place. 4-76 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 383 10. Set the hinge on the top cover and secure with following screws. • M2.5x3B ×2 S-THIN HEAD screw • M2.5x4B ×2 FLAT HEAD screw 11. Install LCD cable holder A while setting the latch. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-77...

  • Page 384: Speaker

    2. Peel off three insulators and remove the left speaker from the slot. Speaker cable Speaker (right) Double-sided tape Guide Insulators Speaker (left) Figure 4-54 Removing the speakers 4-78 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 385 To install the speaker, follow the steps below and refer to Figure 4-54. 1. Install the left speaker into the slots and pass the speaker cables along the guides. 2. Install the right speaker and pass the speaker cable in place. 3. Stick three insulators. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-79...

  • Page 386: Wireless Lan Antenna/Bluetooth Antenna

    Bluetooth antenna cable. 2. Remove the wireless LAN antennas and Bluetooth antenna from the slot of the display assembly. Wireless LAN antenna Acetate tape Bluetooth antenna Figure 4-55 Removing the wireless LAN/Bluetooth antenna 4-80 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 387 Figure 4-55. 1. Install the wireless LAN antennas and Bluetooth antenna on the display assembly in place. 2. Stick nine acetate tapes to secure the wireless LAN antenna cables and Bluetooth antenna cable. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-81...

  • Page 388: Lcd Cover Latch

    To install the LCD cover latch, follow the steps below and refer to Figure 4-56. 1. Install the LCD cover latch in place of the top cover. Be careful not lose the spring. 2. Set the LCD cover cap and push it until the latches are engaged. 4-82 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

  • Page 389: Fluorescent Lamp

    - Be careful when handling the lamp. Excessive force may break the lamp. - Be careful not to soil or deform the lamp reflector. - Make sure that the power of the LCD module is turned off before connecting or disconnecting cables and connectors. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-83...
  • Page 390 Figure 4-57 to 4-60. 1. Remove the PCB cover COF cover . CAUTION: Handle with care not to damage the COF of S/D ICs. Figure 4-57 Replacing Samsung fluorescent lamp (XGA) (1) 4-84 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 391 4.32 Fluorescent Lamp 4 Replacement Procedure 2. Remove the white tape and Al (aluminum) tape. White Tape Al tape White tape Figure 4-58 Replacing Samsung fluorescent lamp (XGA) (2) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-85...
  • Page 392 Figure 4-59 Replacing Samsung fluorescent lamp (XGA) (3) 4. Separate the panel assembly and the backlight assembly. CAUTION: Handle with care not to damage the COF of S/D ICs. Figure 4-60 Replacing Samsung fluorescent lamp (XGA) (4) 4-86 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 393 4.32 Fluorescent Lamp 4 Replacement Procedure Assembling the 14.1-inch XGA Samsung Fluorescent Lamp To assemble the 14.1-inch XGA Samsung fluorescent lamp, follow the opposite steps for disassemble. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-87...
  • Page 394 To replace the 14.1-inch SXGA+ Samsung fluorescent lamp, follow the steps below and refer to figures 4-61 to 4-64. 1. Remove the PCB cover and CFO cover. CAUTION: Handle with care not to damage TAB. Figure 4-61 Replacing Samsung fluorescent lamp (SXGA+) (1) 4-88 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 395 2. Remove the lamp-wire tape and Al tape. Lamp-wire tape Al tape Figure 4-62 Replacing Samsung fluorescent lamp (SXGA+) (2) 3. Remove the two screws from the PCB. Right Left Figure 4-63 Replacing Samsung fluorescent lamp (SXGA+) (3) TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-89...
  • Page 396 4 Replacement Procedure 4.32 Fluorescent Lamp 4. Separate the panel assembly from the BLU. CAUTION: Handle with care not to damage the TAB Figure 4-64 Replacing Samsung fluorescent lamp (SXGA+) (4) 4-90 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)
  • Page 397 4.32 Fluorescent Lamp 4 Replacement Procedure Assembling the 14.1-inch SXGA+ Samsung Fluorescent lamp The assembly procedure of the 14.1-inch SXGA+ Samsung fluorescent lamp is the reverse of the above disassembly procedure. TECRA M5 Maintenance Manual (960-542) [CONFIDENTIAL] 4-91...
  • Page 398 4 Replacement Procedure 4.32 Fluorescent Lamp 4-92 [CONFIDENTIAL] TECRA M5 Maintenance Manual (960-542)

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