AT&T Merlin II Feature Module 2 System Manual page 27

ENTERING DATA AT
PROMPTS
Bon Voyage Travel
aGENT SPLITS
A g e n t
Pos ID
S p l i t
1 PERS
l 6 T O M
17 CLIFF
19 ERNIE
2 1 D E B
2 3 B O B
24 SHERM
25 WALT
2 CHART
2 7 B E N
2 8 S A M
2 9 N O R M
3 1 D I
32 CARLA
3 3 B J
3 5 M A X
Configuration #l - DAILY
F C a l l
F Splits F L i n e
1 2 Groups 3
Bon Voyage Travel
AGENT SPLITS
Agent
Split Pos ID
1 PERS
16 TOM
17 CLIFF
19 ERNIE
2 1 D E B
2 3 B O B
24 SHERM
25 WALT
2 CHART
2 7 B E N
2 8 S A M
29 NORM
31 DI
32 CARLA
3 3 B J
3 5 M A X
Configuration #l - DAILY
F Force F
F Answer Auto
1 2 Delay 3
Delay ACW
Instructions on entering data in prompts are usually presented as follows:
The CMS prompt on your screen appears here in a special
Prompt:
typeface. For instance:
SELECT CONFIGURATION Config #_
A g e n t
S p l i t
Pos ID
3 CORP
3 7 I K E
39 TINA
49 DIANA
4 SUPPT
4 2 R O N
43 NANCY
5 -
6
-
G r p M a i n S e c F l o w
A
B
C
D
F Clear
5 Config
Flow
Agent
S p l i t
Pos ID
3 CORP
3 7 I K E
3 9 T I N A
40 DIANA
4 SUPPT
4 2 R O N
43 NANCY
5 -
6 -
Grp
A
B
C
D
ADMIN CMSIIR2
l l : 0 0 a 0 6 / 0 l
LINE GROUP OPTIONS
N A n s w e r F o r c e
U M
G r o u p L i n e s D e l a y D e l a y
A PUBLIC 4
5s On
B SPECL 3 5s Off
C CHART 6 5s Off
D CORP 2 5s On
CALL FLOW
F l o w
S p l i t s I n t r a S p l T h r e s h
1 10s
1 3 On
2
1 3 On 3 30s
2 4 On 4 30s
3 -
Off 5 30s
6 30s
F10 - Help
F Config
7 List
3 : 5 6 p 0 6 / 0 2
ADMIN CMSIIR2
LINE GROUP OPTIONS
N u m A n s w e r F o r c e
G r o u p L i n e s D e l a y D e l a y
5s On
A PUBLIC 4
Off
B SPECL 3 5s
5s Off
C CHART 6
D CORP 2 5s On
CALL FLOW
F l o w
I n t r a S p l T h r e s h
S p l i t s
Main Sec Flow 1 l0s
1 3 On 2
30s
1 3 On 3
4
2 4 On 30s
Off
3 - 5 30s
6 30s
F10 - Help
F Config
7 Screen
Using Your PC with CMS
A u t o
A C W
5s
10s
5s
5s
A l l
R i n g
Off
5s Off
Off
Off
Off
Off
F Admin
8 Menu
A u t o
A C W
5s
10s
5s
5s
A l l
R i n g
Off
5s Off
Off
Off
Off
Off
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