AT&T Merlin II Feature Module 2 System Manual page 102

Using the Events Log Screen
The Events Log screen displays the last 19 exceptions and system problems
with the time and date they occurred. Exception messages alert you to
unusual or undesirable situations.
Pressing (labeled "Events Log") on any status screen selects the Events
[ F4 ]
Log screen. A typical example is shown below.
Bon Voyage Travel
Time Date
3:24p 07/07 Split
Split
3:24p 07/07
3:24p 07/07 Normal Call Management Shutdown
3:24p 07/07 CMS for MERLIN II CS Version 2.0.
Firmware Version 2.1.
3:24p 07/07
3:33p 07/07 Split
1:19p 07/08 Normal Call Management Shutdown
CMS for MERLIN II CS Version 2.0.
1:19p 07/08
1:19p 07/08 Firmware Version 2.1.
Normal Call Management Shutdown
9:02a 07/09
CMS for MERLIN II CS Version 2.0.
9 : 0 9 a 0 7 / 0 9
9:10a 07/09 Firmware Version 2.1.
2:38p 07/11 Normal Call Management Shutdown
2:38p 07/11 CMS for MERLIN II CS Version 2.0.
2:38p 07/11 Firmware Version 2.1.
Split
2:40p 07/11
2:42p 07/11 Split
Split
2:48P 07/11
Split
3:01p 07/11
You must select the specific exceptions your CMS monitors. If you have not
selected any exceptions, the Events Log screen lists only system errors. For
an explanation of the exceptions and instructions for administering them, see
"Selecting Exceptions" in Section 4.
If an exception indicates a problem that needs immediate correction, you can
do so through dynamic reconfiguration. (For more information, see
"Dynamic Reconfiguration," in this section,)
To access another screen from the Events Log screen, press the corresponding
function key:
Line Status. Press this function key to select the Line Status screen.
[ F5 ]
This screen displays information about every line and every line group. For
more information, see "Using the Line Status Screen," earlier in this section.
Split Status. Press this function key to view a Split Status screen for a
[ F6 ]
particular split. (You are prompted for the split number.) The Split Status
screens give you a detailed picture of the activity in each split. For more
information, see "Using the Split Status Screens," earlier in this section.
Event
2 - Agent BJ - Refused
2 - Agent
MAX - Refused Call
Call Management Started
Clock Type 18.092
1 -
Agent SHERM - Refused
Call Management Started
Clock Type 18.092
Call Management Started
Clock Type 18.114
Call Management
Clock Type 18.136
2 - Agent SAM - Refused
2 - Agent BEN - Refused
2 - Agent NORM - Refused
2 - Agent MAX - Refused
F
Line
5 Status
Monitoring Call Management
DAY CMSIIR2 3:02p 07/11
Call
Call
Call
Call
Call
Call
F10 - H e l p
F System
F S p l i t
F Config
6 Status 7 Screen 8 Status
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