Contents Section 1: Introduction What’s in This Guide How to Use This Guide Data Communications with the MERLIN II System Section 2: Planning Data Options Planning Overview Components of the MERLIN II System Identifying Line and Station Modules Reserving Line Jacks Reserving Station Jacks for Voice and Data Workstations Reserving Jacks for Computer Access and Modem Pools 2-14...
What’s in This Guide The information in this guide is divided into five sections, as described below. This section tells what’s in the guide and how use it. It also gives an SECTION 1: ® overview of data communications with the MERLIN II Communications INTRODUCTION System.
How to Use This Guide This guide to data options is intended as a supplement to the MERLIN II System Manual that you received with your system. How you should use the guide at any particular time depends on what you want to do. Use the information in Section 2, “Planning Data Options”...
Data Communications with the MERLIN II System The MERLIN II system provides for simultaneous voice and data communications using internal or outside telephone lines. A person with a data terminal or personal computer can make a data call to a host computer, for example, then place or receive voice calls without affecting the data connection.
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FIGURE 1-1 Connectivity diagram for system components. Data Analog Voice Two ports to single 4 - pair Terminal wiring point Analog G e n e r a l ANALOG station Modem P u r p o s e VOICE AND module adapter DATA...
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Analog DEFINITIONS OF BASIC Designed to transmit as continuous electrical signals TERMS waves. Analog voice terminals such as the 10-button and 34-button deluxe models can be directly connected only to analog jacks at the control unit. Basic Telephone Connects basic telephones and data communications and Modem devices, such as modems, to analog station jacks at Interface (BTMI)
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Digital Data Data communications equipment that receives and Endpoint transmits digital data signals to the control unit. The 7406 data stand, the Personal Terminal [PT) 51OD, the MPDM, and the MTDM are digital data endpoints. Line Jack A jack that connects an outside line to the control unit.
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Figure 1-2 shows how one department of a typical business makes use of the DATA CONNECTIVITY FOR data capabilities the MERLIN II system provides. At the brokerage firm of A TYPICAL BUSINESS Bye, Loew, and Zelli, the staff of the commodities group use two types of digital workstations connected to the MERLIN II system.
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FIGURE 1-2 Data connectivity for the commodities group at Bye, Loew, and Zelli. Modem pool for outgoing calls Data hunt group for in - house computer MPDM C o n t r o l unit M i n i MPDM computer Data hunt group for modem pool...
Planning Overview You can set up your MERLIN II system to provide: • Simultaneous voice and data, voice only, or data only communications at digital and analog workstations • Local host computer access • Modem pools for incoming and outgoing data calls •...
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How to Use this Section of the Guide This section provides: • General information to help you decide how your system should operate • Boxed instructions for recording your decisions on planning forms How you use this section depends on whether you’re planning data options for a new MERLIN II system or for a system that has already been administered.
Components of the MERLIN II System FIGURE 2-1 Basic MERLIN II System Components. Control unit Power Power failure telephone jacks Line Station jacks Analog station Digital station Basic (voice terminal) (voice terminal) telephone To network interface If you aren’t familiar with the MERLIN II system, study Figure 2-1. Then read the definitions of basic terms that follow, When the system is installed, modules containing a power •...
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A station is the endpoint of any connection within the MERLIN II • Station: system. It can be a voice terminal, a basic telephone, a General Purpose Adapter (GPA), a modem, a data terminal, or a personal computer. An analog station is one with an analog voice terminal, –...
Identifying Line and Station Modules During this first phase of planning you’ll be deciding how you want voice and data components connected to jacks on the MERLIN II system control unit and recording your decisions on the. Master Planning Form. The jacks on the control unit modules provide points of connection for the system’s outside lines and stations.
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FIGURE 2-2 The MERLIN II system modules and their jack positions. 008D 400 W/TTR — 1 — — — — — LINE AND STATION JACK The numbers in Figure 2-2 correspond to the following list of jack functions: FUNCTIONS Power failure jacks: These jacks are used with basic telephones only. In case of a power outage, basic telephones plugged into these jacks become operational.
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AUTOMATIC NUMBERING When you turn the power on at the power supply module, the system scans the modules from left to right and from bottom to top. As it does so, it OF JACKSON LINE AND identifies the type of module installed in each slot in the control unit. STATION MODULES Beginning with line 01 and station 01, the system numbers the line jacks and station jacks from the bottom to the top of each module, and from left to right...
Reserving Line Jacks You use the Master Planning Form to reserve line jacks for: • Outside lines • Music-on-Hold, if you use this feature • Loudspeaker Page, if you use this feature The “Line Jacks” section of the Master Planning Form has six columns. The first and fourth columns, headed “Line Jack, ”...
Reserving Statio n Jacks for Voice and Data Workstations You must reserve station jacks on the Master Planning Form for: • Analog voice terminals • Basic telephones • Digital workstations used for voice and data or for data communications o n l y You also reserve station jacks for any devices such as data NOTE: modules, modems, and BTMIs that are used for local host computer...
Analog Stations Filling out the "Station Jacks" section of the Master Planning Form for analog stations basically consists of assigning intercom numbers to stations by matching station jack numbers with people, locations, or functions. But the following analog stations require special consideration: •...
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Among the many optional features you can choose for one or more stations in STATION JACK PAIRS your system are the following: Voice Announcement to Busy Voice Terminal A person whose voice terminal has this feature can hear an announcement through the speaker even though he or she is on a call.
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Voice/Data Pairs The first (odd-numbered) station jack of the pair assigned to an analog station Voice and Data provides the intercom number equipped for Simultaneous that station. Calls can’t be placed to the intercom number associated with even-numbered jack. Assign pairs of jacks to analog stations that will have the Simultaneous Voice and Data feature as follows: 1 In the "Station Jack"...
Basic Telephones If you have any basic telephones, reserve jacks for them on a 12-Basic Telephone (012) Module. reserve station jacks for basic telephones, do the following: Locate station numbers with "B" in the "Jack Type" column. In the "Person, Location, or Function” column, identify each basic telephone in your system by person or location.
Reserving Jacks for Computer Access and Modem Pools If you want your system to have local host computer access or incoming or outgoing modem pools, you need to reserve station jacks for these data options. Local Host Computer Access Local host computer access is a method of connecting digital station jacks on the MERLIN II system control unit to the EIA RS-232-C ports of an on-site computer.
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Modem Pools Modem pools are groups of modems and associated equipment used to convert digital data signals to analog data signals or vice versa. Signals must be converted in this way for: • Outside calls to and from digital stations •...
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Modem Pools on Dedicated Outside Lines You can bypass the MERLIN II system control unit and connect an outside line directly to a modem for use with that modem only. Because the line isn’t connected to the MERLIN II system control unit, calls aren’t recorded by the Call Report (SMDR) feature.
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You need to pair digital station jacks with analog or basic telephone jacks to OUTGOING MODEM create modem configurations for outgoing calls on MERLIN II system lines. POOLS ON MERLIN II You can group into modem pools any modem configurations for outgoing SYSTEM LINES calls that have the same station jack type, modem type, and speed.
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• Lines and line pools assigned to modem pools can also be assigned to other stations in the system. However, the line or line pool should be set to ring only at the jack for the modern pool member. • If you want to permit simultaneous incoming data calls to a single telephone number, you can have your local telephone company supply a telephone line hunt group.
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MODEM POOLS ON You may want to set up incoming or outgoing modem pools on dedicated DEDICATED OUTSIDE outside lines if: LINES You have a large volume of data communications and want to keep the outside lines for your MERLIN II system available for voice calls. You use specialized outside lines for data communications.
Data Hunt Groups Planning Data hunt groups are groups of digital station jacks with a single access number. These jacks provide access, through a data module, to: • A local host computer • An outgoing modem pool When someone dials the number for the data hunt group, the MERLIN II system checks the jacks in round-robin order and directs the call to the first available jack in the group.
Master Planning Form Default Default Line Line Line Line Jack N o . Telephone No. or Equipment Jack Telephone No. or Equipment *Flexible numbering applies: Master Planning Form 2-21...
Master Planning Form Module Location Expansion unit Basic unit Power Power Power slot Power supply supply identification: slot slot 2-22 Master Planning Form...
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Master Planning Form Station Jacks Jack Default Person, Jack Default Person, Station Type Icom Location, Station Type Icom Location, Jack (A,D,B) No. Label Face Function Jack (A,D,B) No. Label Face or Function Flexible numbering applies: Y E S Master Planning Form 2-23...
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Station Jacks (Continued) Jack Default Person, Jack Default Person, Station Type Icom Location, Station Type Icom Location, (A,D,B) No. Label Face or Function Jack Jack (A,D,B) No. Label Face or Function 2-24 Master Planning Form...
Incoming Modem Pool Form Modem Pool 2212C (Model Speed Modem Other Basic Telephone Jack Analog Jack Pool members in Call Distribution group? L i n e s / L i n e P o o l s Station Jack Numbers Modem Pool 2212C Modem Other (Model...
Data Hunt Group Form *870 *871 *872 Local Host Local Computer Host Computer Local Host Computer Outgoing Modem Pool Outgoing Modem Pool Outgoing Modem Pool 2212C Other (Model 2212C Other (Model 2212C Other (Model Jack Analog Jack Basic Tel. Analog Jack Basic Tel.
Installation Overview DIGITAL STATION diagrams and descriptions below are typical hardware configurations for a MERLIN II system with voice and data capability. They include: CONNECTIVITY A digital station equipped for simultaneous voice and data communications • A 7406 voice terminal with a data stand (Z703A), connected to a data terminal •...
Simultaneous Voice and Data at Digital Stations Digital voice and data workstations are connected to jacks on the 8-Digital Station (008D) Modules in the control unit. These digital stations require only one control unit jack connection for simultaneous voice and data communications.
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OPTION SWITCHES ON Before connecting the data stand to the MERLIN 11 system, you need to set THE DATA STAND the switches on the bottom of the data stand to match those of the associated data terminal. See Figure 3-2 for an example. The shaded portion of the switch shows the switch setting.
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3 Set the disconnect sequence switch (switch 5) for escape or break. sequence Set switch 5 to Disconnect Escape, Escape Break, Break, Break 4 Set option switch (This switch reserved for future use). 6 to off. The Personal Terminal (PT) 510D The PT 510D is a smart data terminal with a built-in programmable telephone.
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The Personal Terminal (PT) 510D The data communications options of the PT 510D can be set by Terminal TERMINAL OPTIONS Setup A or B screens. You can also use options stored with the Directory entry or sent by a host computer. Initially, Terminal Setup A and B have factory-set values selected for the broadest applicability.
Digital Stations for Data Communications Only Your Master Planning Form identifies any stations where personal computers or data terrninals are connected to digital station jacks on the control unit through Modular Processor Data Modules (MPDMs) for data communications only. (The “Person, Location, or Function” column contains the phrase “DO- MPDM.") An MPDM is a device that converts digital data signals sent through the control unit to EI.A RS-232-C data signals that the computer can receive and converts the computer’s sending signals back to digital data.
Simultaneous Voice and Data at Analog Stations The Master Planning Form shows which analog stations should have simultaneous voice and data capability. The numbers of the station jacks to which each of these stations should be connected are boxed on the form. Note that the jack pairs are consecutively numbered jacks on the same 4-Line/8-Analog Voice Terminal (408) Module or 8-Analog Voice Terminal (008) Module.
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FIGURE 3-6 An analog station equipped for voice and data, using a jack field. Apparatus bOX Z601A with adapter General Analog purpose Modem station adapter module Data Terminal 1 If you have a jack field, the 4-pair modular cords running from the two analog station jacks at the control unit terminate at Z601A adapters in an apparatus box of the jack field.
Local Host Computer Access Your Master Planning Form identifies the station jacks that should be connected through MPDMs to a local host computer. (The "Person, Location, or Function" column contains the phrase " LHCA-MPDM." ) Some or all of the digital station jacks for the local host computer may be administered as a data hunt group to provide a common access number.
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MPDM Option Switches FIGURE 3-8 MPDM and RS-232-C interface option switch settings. MPDW Facaplate The MPDM faceplate has two Dual In-line Package (DIP) option switches, one with 10 positions and the other with 12 position-as seen in Figure 3-8. In addition, the RS-232-C Data Interface Circuit Pack has an 8-position DIP option switch.
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The following table lists the option settings for the MPDM faceplate. Comment Option Data Rate Select one speed, from 300 to 19200 bps, for data calls. If the caller will use a modem pool, you must select the 300 to 19200 bps same speed the modem uses.
Modem Pools Modem pools allow many digital endpoints to share a limited number of modems for incoming and outgoing data calls. Your Master Planning Form, Data Hunt Group Form, and Incoming Modem Poo1 Form list the control unit jacks that should be assigned to each modem configuration that is a member of a modem pool.
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Modem Configuration Connected to a Basic Telephone Jack The connectivity diagram in Figure 3-9 shows modem pool members connected jacks on a 12-Basic Telephone (012) Module at the control unit. This configuration doesn’t require a BTMI. FIGURE 3-9 Modem pool members connected to basic telephone jack. Basic telephone module...
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Modem Configuration Connected to an Analog Station Jack Figure 3-10 is a connectivity diagram that shows a modem pool member connected to an analog station jack. This configuration requires a BTMI. FIGURE 3-10 A modem pool member with a BTMI connected to an analog station jack.
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Modem Configuration Connected to a Dedicated Outside Line The connectivity diagram seen in Figure 3-11 shows modem pool members connected to dedicated outside lines. This configuration doesn’t require a BTMI. FIGURE 3-11 Modem pool members connected to dedicated outside lines. MTDM Outside line Modem...
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FIGURE 3-12 MTDM settings in a 1200 baud outgoing modem pool. ‘ For an incoming modem pool, this switch would set for KYBD (keypad). The settings are as follows: In the set of 10 switches on the MTDM, all the switches are set to the position except switches 3 and 10.
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2212C Modem Options You can set both hardware and software options for the 2212C modem. The default settings for these options are listed in the manual provided with your 2212C modem. Most of these default settings are correct for use in the MERLIN II system.
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In addition to meeting the systemwide requirements, a modem used for REQUIREMENTS FOR outgoing calls must have the following characteristics: OUTGOING MODEM POOLS Touch-Tone dialer that can pause and can dial digits 0 through 9, #, and *. Detection of dial tone Ability to take terminal dialing instructions EIA lead DSR and RLS on before a call is placed (follows DTR) In addition to meeting the systemwide requirements, a modem used for...
Administration Overview You need to perform certain administration procedures that aren’t described System Manual to use digital data communications equipment with MERLIN II your MERLIN II system. You use the administrator/attendant console (the voice terminal at intercom number 10) to perform the administration procedures described in this section of the guide.
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Once you’ve administered the data options for your system, be sure to give INFORMATION FOR the people in your business the information they need to select modem pools, USERS access a local host computer. Which forms you use to administer your system depends on the particular FORMS FOR DATA data options you’ve selected.
Basic Administration for Analog Station Jacks When you administer a MERLIN II system, you assign operating conditions, lines, and features to the station jacks to which voice terminals are connected. In a system with digital data capability, you also administer station jacks for data equipment, such as modem pools.
Modem Pools You administer the analog or basic telephone station jacks for modem pools in the same way you administer station jacks for analog voice terminals or basic telephones. This includes assigning lines and optional features to station jacks, as shown in the administration procedures that follow. Perform the first three procedures, which are required, then carry out any of the optional procedures that apply to your system.
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SPECIFYING RINGING Unless you assign different lines to each modem in a pool or use the Group Call Distribution feature, you need to specify where the call should ring first. OPTIONS FOR INCOMING Otherwise calls will ring at all the modems in the modern pool MODEM POOLS simultaneously.
Data Hunt Groups Section "Planning Data Options," you may have grouped digital station jacks together into data hunt groups for more efficient data communications. To administer a data hunt group, you assign the appropriate digital station jacks to the group or remove them from the group. .
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4 Green lights appear next to the buttons for any jacks that are assigned to this data hunt group. Touch the Auto Intercom button for each jack whose status you want to change until the green light shows the appropriate code: Green light on = station jack assigned to data hunt group Green light off = station jack not assigned to data hunt group 5 Repeat steps 2 through 4 for each data hunt group you want to administer.
The Local Host Interface Feature When you assign a digital station jack to a data hunt group, the system automatically assigns the local host interface feature to the jack. This limits the number of call progress messages that are exchanged between digital data endpoints when a data call is placed.
Data Status Buttons for Digital Voice Terminals If a digital voice terminal has a Data Status button, the green light next to the button goes on whenever a data call is in progress. The light is off whenever the digital data endpoint is idle. Users can program Data Status buttons on their own voice terminals by following the instructions given in Section 5, "Using Data Equipment for Calls."...
Simultaneous Voice and Data at Analog Voice Terminals You may have assigned a second control unit station jack to one or more analog voice terminals in your system. The second station jack provides a path for data calls, so the person at that voice terminal can make voice and data calls at the same time.
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If the light next to Message flashes, you can’t perform this NOTE: procedure right now. Take one of these actions: – Wait for the light to become steady, then continue with step 4. Leave administration mode by sliding the T/P switch to the center –...
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Check your Station Configuration Forms to see which voice terminals are not BIS/HFAI models. Touch both Auto Intercom buttons for each voice terminal that has the Simultaneous Voice and Data feature until the green lights show the appropriate code: Green light on = BIS or HFAI voice terminal Green light off = membrane-button voice terminal If you have other data options to administer, go to step 2 of the procedure for the option you are administering.
Overview Your voice and data communications equipment is setup to allow simultaneous voice and data calls through the MERLIN II system. For example, you can make a data call to a host computer, then place or receive voice calls without interrupting your data call. You can place: Internal data calls to a computer or data terminal connected to your MERLIN II system...
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Basic Information on Data Calls Consult the table below to see where to find information about data communications with the type of workstation you use. If you have: See: A 7406 digital voice terminal with data stand The appropriate entry in "Data connected to a computer or data terminal Calls with Digital Voice and Data Equipment"...
Data Calls with Digital Voice and Data Equipment How you place a data call from within the MERLIN II system depends on the type of data endpoint you’re calling and where it’s located. You place internal calls to other digitaI data endpoints directly by dialing their intercom or data hunt group numbers.
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Type an asterisk, then the intercom number or data hunt group number for the digital data endpoint you want to reach. For example: Type: To call: hunt group *871 for local “871 Data host computer access “25 The data endpoint connected to the digital voice terminal at intercom number 25 “35...
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Disconnecting a Data Call You can disconnect a data call by using the Break or the Escape key on your keyboard. Which key you use depends on how the disconnect sequence switch (switch 5 on the bottom of-the data stand) is set. See Figure 5-1. Follow this procedure to disconnect a data call: Perform the appropriate step, depending on how your data stand DIP switches are set:...
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Programming a Data Status Button you have a Data Status button on your voice terminal, the green light next to the button goes on whenever a data call is in progress. You can program this feature on an available button if you want to be reminded that you have an active data call.
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Press the Return key. Call progress messages such as appear on your screen. RINGING Check your screen to see whether you’ve made a data connection. – If your call went through, you see the message and a " " ANSWERED appears between the third and fourth action blocks.
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Outgoing Outside Data Calls You use outgoing modem pools to place data calls from digital stations to: Computers or data terminals outside your MERLIN II system. These calls go out over standard telephone lines. • Computers or data terminals connected to analog voice terminals in your system.
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your system administrator what access codes, if any, you should use when placing data calls. See the table in “Special Information for Placing Data Calls. ” On the same line, the telephone number for the outside computer or type data terminal. The telephone number can contain the digits O through 9, asterisk ( * ), and any MERLIN II System Speed Dial code (#60 through #99).
Data Calls with an Analog Voice Terminal If your system administrator has assigned the Simultaneous Voice and Data feature to your analog voice terminal, you can place and receive both voice and data calls through the MERLIN II system. You use your voice terminal to place data calls.
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RECEIVING A DATA CALL You can receive data calls if your modem and your computer or data terminal are on. Your modem automatically answers incoming data calls if your General Purpose Adapter is set for automatic answer and you’ve activated the Auto Answer-All feature at your voice terminal.
Data Calls to Digital Stations from Other Locations You use incoming modem pools to place data calls to digital stations from outside your MERLIN II system. For example, you may call the host computer connected to your company’s MERLIN 11 system from your home. Follow these steps to place a data call to an incoming modem pool: PLACING A DATA CALL Select the most appropriate incoming modem pool, if you have more than...
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Special Information for Placing Data Calls If your system has several lines or line pools available for data calls, callers may need to specify a line or line pool when they place a data call. Callers may also want to use the Privacy and System Speed Dial features for data calls.
You can use the 3-digit code #31 to activate the Privacy feature when dialing PRIVACY an outgoing data call. To instruct the modem to make the data call private, the appropriate action: take – If the modem is connected to a Basic Telephone Module, enter #31 before the line selection prefix.
Voice Calls Dialed from a Computer or Data Terminal of your computer dial internal or outside voice calls at the keyboard or data terminal. When you place a call, you can specify a particular line or line pool or let the MERLIN II system select the first available line from among those assigned to your station.
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Keep these points in mind when you place voice calls from your computer or CONSIDERATIONS data terminal: To generate the Touch-Tone character #, type the pound sign twice ( # # ). Otherwise the system will read the characters that follow the pound sign as a System Speed Dial code or personal Speed Dial code.
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Index internal, 5-1 ABANDONED message, explanation of, 5-14 making the first, 1-2 Administering making and receiving, 1-2 data options, 1-2 outgoing line selection, 5-13 options to an existing system, 4-1 data outgoing, privacy with, 5-14 a new system, 4-1 outside, 5-1 Administration overview, 4-1 –...
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Local host interface feature, assigned automatically, 4-8 Form procedure for removing, 4-8 CaIl Restriction and Allowed Lists, 2-1 Loudspeaker page, 2-8 Data Hunt Group, 2-1, 2-2, 3-12 Incoming Modern Pool, 2-1, 2-2, 3-1 Incoming Modem Pool, completing, 2-19 Master Planning form, 2-14, 3-1 Master Planning 2-1, 2-18, 3-9 completing line jack section,2-8 Master Planning, identifying station jacks on, 2-19...
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Simultaneous voice and data, 2-11, 4-1 at analog stations, 3-7-3-8, 4-10 - 4-12 at digital stations, 3-2- 3-5 feature, 4-14, 5-10 procedure for administering, 4-10 - 4-11 Station, definition of, 1-5, 2-4 Station jack, definition of, 1-5 Station jack pairs kind of, 2-11 need for, 2-11 Station jack section of Master Planning Form,...
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