Change The Character Encoding That The Blackberry Enterprise Server Uses To Send Unicode Messages - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual
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Also See for PRD-10459-016 - Enterprise Server For MS Exchange:
- Administration manual (432 pages) ,
- Getting started manual (15 pages)
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Administration Guide
•
If you are running a 32-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion
\BlackBerry Enterprise Server\Agents.
•
If you are running a 64-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node
\Research In Motion\BlackBerry Enterprise Server\Agents.
5.
If the MAPIEncoding registry key exists, perform one of the following actions:
•
Delete the key.
•
Change the value of the key to 1.
6.
Perform one of the following actions:
•
If you are running a 32-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion
\BlackBerry Enterprise Server\Setup.
•
If you are running a 64-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node
\Research In Motion\BlackBerry Enterprise Server\Setup.
7.
Verify that the ConfigKeystoreCountry registry key is set to one of the following values, depending on your
organization's environment:
•
CN for Simplified Chinese
•
JP for Japanese
•
KR for Korean
8.
In the Windows Services, restart the BlackBerry Dispatcher.
Related information
Restarting BlackBerry Enterprise Server components,
Change the character encoding that the BlackBerry
Enterprise Server uses to send Unicode messages
By default, when the BlackBerry Enterprise Server receives Unicode messages from BlackBerry devices, it uses UTF-8
character encoding to process the Unicode messages. If email applications cannot correctly display Unicode messages
that devices send (for example, if email applications cannot display attachment file names or contact lists correctly), you
can configure the BlackBerry Enterprise Server to select another character encoding to use to process Unicode messages.
Before you begin: Configure support for Unicode languages.
1.
On the computer that hosts the BlackBerry Enterprise Server, on the taskbar, click Start > Run.
2.
Type regedit.
Configuring the BlackBerry Enterprise Server environment
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