Blackberry Enterprise Server Log Files; Monitoring Pin Messages, Sms Text Messages, And Calls; Change The Default Location For The Log Files For Pin Messages, Sms Text Messages, And Calls - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
BlackBerry Enterprise Server
log files
Monitoring PIN messages, SMS text
messages, and calls
Change the default location for the log files for PIN
messages, SMS text messages, and calls
Note: The log files for PIN messages, SMS text messages, and calls store confidential information in plain-text format. To
protect the information, you must restrict access to the location of the log files.
By default, the log files are stored in C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs. This is the
same location that the BlackBerry Enterprise Server component log files are stored in.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Synchronization.
2. Click the instance that you want to change.
3. Click Edit instance.
4. In the General section, in the Audit root directory field, type the path to the location where you want to save the log
files.
5. Click Save all.
Monitor PIN messages
You can use the log files for PIN messages to monitor the time and frequency when users send PIN messages from
BlackBerry devices. The log files are named using the format PINLog_<yyyymmdd>. By default, logging for PIN messages
is turned off.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy.

BlackBerry Enterprise Server log files

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