Changing The Email Address That The Blackberry Monitoring Service Uses To Send Pin Messages; Creating Contacts; Adding Addresses To The Blackberry Monitoring Service Console So That You Can Create Contacts - Blackberry PRD-07630-011 - Enterprise Server - PC Manual

Monitoring Guide
a. In the Test SMS field, type the phone number that supports SMS text messages.
b. Click Test SMS.
c. Check the BlackBerry device to confirm that the BlackBerry Monitoring Service sent the test SMS text
message.
5. Click Save.
Changing the email address that the BlackBerry Monitoring Service uses to
send PIN messages
The BlackBerry® Monitoring Service can send notification messages as PIN messages to contacts. The email address
in the From field of the PIN messages is the same email address that the BlackBerry Administration Service uses to
send BlackBerry Enterprise Server system messages. You can change the email address in the BlackBerry
Administration Service. For more information about specifying an email address for the BlackBerry Administration
Service, see the BlackBerry Enterprise Server Administration Guide.

Creating contacts

You can create contacts and configure the BlackBerry® Monitoring Service to send notification messages to one or
more intended recipients using email addresses, PINs, phone numbers that support SMS text messages, or IP
addresses that can receive SNMP trap messages. If a threshold goes into a pass state or fail state, the BlackBerry
Monitoring Service sends notification messages to recipients that you specified in the BlackBerry Monitoring Service
console when you created the contacts.
Before you can create contacts, you must add email addresses, PINs, phone numbers that support SMS text messages,
or IP addresses to the BlackBerry Monitoring Service console.
Adding addresses to the BlackBerry Monitoring Service console so that you
can create contacts
Add email addresses for recipients that do not belong to the BlackBerry Domain that
the BlackBerry Monitoring Service monitors
The BlackBerry® Monitoring Service can send notification messages to any active email address.
1. In the BlackBerry Monitoring Service console, on the Configuration menu, expand Notifications.
2. Click Manage addresses.
3. Click Create new email or trap IP address.
4. In the Type drop-down list, click Email.
5. In the Address field, type the email address.
6. Click Save.
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Creating contacts