Regenerate The System Credentials For The Blackberry Administration Service - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

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Administration Guide
Regenerate the system credentials for the
BlackBerry Administration Service
The setup application generates the system credentials for the BlackBerry Administration Service during the installation
process. The BlackBerry Administration Service uses the system credentials when it communicates with other BlackBerry
Enterprise Server components. If you suspect that the system credentials are compromised, you can regenerate them on
the database server.
Before you begin: Verify that you have database owner permissions for the BlackBerry Configuration Database.
1.
On all of the computers that host BlackBerry Administration Service instances, in the Windows Services, stop the
BlackBerry Administration Service services.
2.
On the database server, on the BlackBerry Configuration Database, run the following SQL statement: DELETE from
BASTraits WHERE PlugInId=8 AND TraitId=0.
3.
On a computer that hosts a BlackBerry Administration Service instance, in the Windows Services, start the
BlackBerry Administration Service services.
4.
On the computers that host the remaining BlackBerry Administration Service instances, in the Windows Services,
start the BlackBerry Administration Service services.
Related information
Restarting BlackBerry Enterprise Server components,
Changing the security settings of the BlackBerry Administration Service and BlackBerry Web Desktop
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Manager
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