Create A User Account That Is Not In The Contact List In The Blackberry Configuration Database - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
8. Click Add.
9. To select an activation option, perform one of the following actions:
Option
Specify an activation password for
the user account.
Generate an activation password
for the user account automatically.
Activate the user account without
using an activation password.
Related information
Assigning BlackBerry devices to users,
Managing user accounts,
Create a user account that is not in the contact list in
the BlackBerry Configuration Database
You can create a user account for a user even if the did not yet synchronize the contact information for the user account to
the BlackBerry Configuration Database. If the BlackBerry Mail Store Service did not synchronize the contact information
and you create a user account, the BlackBerry Administration Service does not display the user account in the search
results.
1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Create a user.
3. Search for a user account.
4. Click Add user from company directory.
5. In the Email address field, type the email address, in SMTP format, of the user account that you want to add.
6. Click Find user in company directory.
7. Click Save user to available user list and Create BlackBerry Enabled User.
86
Step
1. Click Create a user with activation password.
2. In the Set activation password, section, type and confirm an activation
password. The password must not contain special characters. Some
BlackBerry devices do not support special characters and do not unlock
when a user types a password that contains special characters.
3. In the Password expiration (hours) field, type the amount of time, in hours,
that you want to elapse before the activation password expires.
4. Click Create user.
Click Create a user with generated activation password.
Click Create a user without activation password.
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Configuring user accounts