Permit The Blackberry Messaging Agent To Write Statistics To Microsoft Exchange Mailboxes - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
Trait
UserHealthPercentage
Related information
Using the BlackBerry Enterprise Trait Tool,
Permit the BlackBerry Messaging Agent to
write statistics to Microsoft Exchange
mailboxes
By default, to reduce the workload on the Microsoft Exchange Server, the BlackBerry Messaging Agent 5.0 SP2 or later
does not write statistics to each user's Microsoft Exchange mailbox when it processes email messages. If you want the
BlackBerry Messaging Agent to function as it did in previous versions, you can permit the BlackBerry Messaging Agent to
write statistics to each user's Microsoft Exchange mailbox. Permitting the BlackBerry Messaging Agent to write statistics
might have an impact on the performance of your organization's BlackBerry Enterprise Server environment and the
Microsoft Exchange Server.
1. Copy the BlackBerry Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server
instance.
2. Extract the contents to a folder on the computer.
3. At the command prompt, navigate to the folder that contains the TraitTool.exe file.
4. Perform one of the following actions:
406
Description
This trait specifies the percentage of user accounts that are healthy.
The BlackBerry Dispatcher uses this trait to change the User
accounts health parameter. If either of the health parameters
indicate that the primary BlackBerry Enterprise Server is unhealthy
and you turn on automatic failover, the BlackBerry Enterprise Server
starts the failover process. You can change the percentage for this
trait to customize the percentage of user accounts that must be
unhealthy before an automatic failover occurs in your organization's
environment.
The default value is 75%.
For more information, see
customizing the health parameters for user accounts and messaging
servers.
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Managing a BlackBerry Domain
Change when automatic failover occurs by