Change How A Blackberry Messaging Agent Uses Extension Plug-Ins - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
Change how a BlackBerry Messaging Agent uses
extension plug-ins
The BlackBerry Messaging Agent uses a BlackBerry Enterprise Server extension process to load extension plug-ins to
process email messages. If you do not add an extension plug-in to the BlackBerry Administration Service, and you install
the extension plug-in application on the computer that hosts the BlackBerry Enterprise Server, the extension plug-in is
loaded directly by the BlackBerry Messaging Agent instead of the extension process. To stabilize and manage your
organization's messaging environment, you can change how the BlackBerry Controller starts extension processes. For
example, you can configure the BlackBerry Controller to start one extension process for all extension plug-ins, or you can
configure the BlackBerry Controller to start separate extension processes for each extension-plug in.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Extension plug-ins tab, in the Extension mode section, in the Extension mode drop-down list, perform one of
the following actions:
• To configure the BlackBerry Controller to start a single extension process that loads all extension plug-ins for all
BlackBerry Messaging Agent instances, click single.
• To configure the BlackBerry Controller to start a dedicated extension process for each BlackBerry Messaging
Agent instance, click perAgent.
• To configure the BlackBerry Controller to start a dedicated extension process that loads each extension plug-in,
click perExtension. Each BlackBerry Messaging Agent uses the same extension process to process a specific
extension plug-in.
• To configure the BlackBerry Controller to start a dedicated extension process for each extension plug-in for each
BlackBerry Messaging Agent, click perAgentperExtension.
5. Click Save all.
Setting up the messaging environment
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