Blackberry Enterprise Server Alert Tool; Configuring Notifications Using The Blackberry Enterprise Server Alert Tool - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
Task
Change how the BlackBerry
Controller restarts the BlackBerry
Synchronization Service.
4. Click OK.

BlackBerry Enterprise Server Alert Tool

Configuring notifications using the BlackBerry
Enterprise Server Alert Tool
You can use the BlackBerry Enterprise Server Alert Tool to monitor the Windows Event Log and send users that you define
as notification recipients a notification message when the tool records a critical, error, warning, or informational event. You
must configure notification settings for each BlackBerry Enterprise Server in your organization's BlackBerry Domain.
Change the default event monitoring level
By default, the BlackBerry Enterprise Server Alert Tool monitors critical events only.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Alert.
2. Click the instance that you want to change.
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BlackBerry Controller and BlackBerry Enterprise Server Component Monitoring
Steps
• To prevent the BlackBerry Controller from restarting the BlackBerry
Policy Service if the service stops responding, type 0.
• To permit the BlackBerry Controller to restart the BlackBerry Policy
Service if the service stops responding, type 1.
1. Navigate to BlackBerry Enterprise Server.
2. Click SyncServer.
3. Double-click the DWORD value that is named RestartOnCrash.
4. In the Value data field, perform one of the following actions:
• To prevent the BlackBerry Controller from restarting the BlackBerry
Synchronization Service if the service stops responding, type 0.
• To permit the BlackBerry Controller to restart the BlackBerry
Synchronization Service if the service stops responding, type 1.