Configuring The Blackberry Web Desktop Manager; Permit Users To Perform Administrative Tasks Using The Blackberry Web Desktop Manager - Blackberry PRD-10459-016 - Enterprise Server For MS Exchange Administration Manual

Administration Guide
Configuring the BlackBerry
Web Desktop Manager
You can configure the BlackBerry Web Desktop Manager to permit users to perform administrative tasks such as creating a
password for wireless activation, locking a lost or stolen BlackBerry device, deleting data from a device, or deactivating a
device.
You can also customize the UI of the BlackBerry Web Desktop Manager by changing the text colors or displaying a custom
image, such as your organization's logo, to match the design of your organization's intranet.
For more information about the IT policies that control the tasks that users can perform in the BlackBerry Web Desktop
Manager, see the BlackBerry Enterprise Server Policy Reference Guide .
For more information about using the BlackBerry Web Desktop Manager to update the BlackBerry Device Software, see
the BlackBerry Device Software Update Guide .
Permit users to perform administrative tasks
using the BlackBerry Web Desktop Manager
You can permit users to perform the following administrative tasks using the BlackBerry Web Desktop Manager:
• specify an enterprise activation password for a BlackBerry device
• specify a new device password and lock a device
• delete all device data and deactivate a device
• assign a new device to a user account
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
Topology > BlackBerry Domain > Component view.
2. Click BlackBerry Administration Service.
3. Click Edit component.
4. On the BlackBerry Web Desktop Manager information tab, change Allow users to perform self service tasks to Yes.
5. Click Save all.
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Configuring the BlackBerry Web Desktop Manager

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