The Blackberry Collaboration Service Does Not Connect To Microsoft Office Live Communications Server 2005; You Cannot Resolve Errors That Occur When You Move Users; You Encounter Errors When You Try To Upgrade The Blackberry Configuration Database - Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO Upgrade Manual

Upgrade Guide
The BlackBerry Collaboration Service does not connect to Microsoft
Office Live Communications Server 2005
Possible solution
If your organization's instant messaging environment supports Windows® Messenger with TLS, you must configure
authentication.
1. Download the trial edition of Microsoft® Office Communicator 2005 from www.microsoft.com/downloads.
2. Install Microsoft Office Communicator 2005 on the computer that hosts the BlackBerry® Collaboration Service.
3. Connect to Microsoft® Office Live Communications Server 2005 using Microsoft Office Communicator 2005.
4. If a connection does not open, verify that you installed or imported the certificates required for authentication.

You cannot resolve errors that occur when you move users

Possible solution
1. Delete the user accounts from the BlackBerry® Enterprise Server before you start the upgrade process.
2. Add the user accounts to the BlackBerry Enterprise Server when the upgrade process completes.
3. Activate users' BlackBerry devices over the wireless network.
You encounter errors when you try to upgrade the BlackBerry
Configuration Database
Possible solution
1. Navigate to C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs\Installer or to the location of the
log files that you specified in the setup application.
2. Open DB_InstallV<YYMMDDHHMMSS>.log, where <YYMMDDHHMMSS> specifies the date and time, in 24 hour
clock format, that you upgraded the BlackBerry Configuration Database.
3. Check the log file for error messages.
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The BlackBerry Collaboration Service does not connect to Microsoft Office Live Communications Server 2005