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User Guide
Setting up BlackBerry Protect
Set up BlackBerry Protect
To use BlackBerry® Protect, you might need to install the BlackBerry Protect application on your BlackBerry device. The application is available
through the BlackBerry App World™ storefront.
1.
On the Home screen or in the Downloads folder, click the BlackBerry Protect icon.
2. To accept the terms of the license agreement, click I Agree.
3. Click Continue.
4. Type your BlackBerry® ID login information.
5. Click Next.
6. Complete the instructions on the screen.
About the BlackBerry ID
A BlackBerry® ID gives you convenient access to multiple BlackBerry products, including BlackBerry® Protect and the BlackBerry App World™
storefront. After you create a BlackBerry ID, you can use a single email address and password to log in to any BlackBerry product that supports
BlackBerry ID.
You can create a BlackBerry ID from the BlackBerry Protect web site, the BlackBerry Protect application on your BlackBerry device, or BlackBerry
App World.
You can use any email address for your BlackBerry ID; you do not have to use an email address that you have added to your device. If you have
a user name and password that you use to manage email addresses on your device, that user name is separate from your BlackBerry ID.
Change your BlackBerry ID information
1.
In the BlackBerry® Protect application on your BlackBerry device, press the Menu key > Options.
2. In the BlackBerry ID section, click Change account information.
3. Do one of the following:
• To change the password for your BlackBerry® ID, beside Password, click Change.
• To change the recovery question for your BlackBerry ID, beside Recovery Question, click Change.
4. Type your current BlackBerry ID password.
5. Change your information.
6. Click OK.
7. To have email notifications sent to your BlackBerry ID email address, select the I would like to receive information on RIM and BlackBerry
products and services check box.
Use your updated BlackBerry ID to log in to any BlackBerry product that supports BlackBerry ID.
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Setting up BlackBerry Protect
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Troubleshooting
