Run The Hp Diagtools Utility; Create Hp Diagtools Diskettes - HP D7171A - NetServer - LPr Upgrade Manual

Chapter 8

Run the HP DiagTools Utility

HP DiagTools is an offline diagnostic program that validates hardware and helps
distinguish hardware problems from software or configuration issues.
It is recommended that you run DiagTools now and test your NetServer LXr 8500
before you reinstall your NOS. To run DiagTools you will:
l
Create two DiagTools diskettes.
l
Run the Basic System Test.
l
Create a Support Ticket to view your test results, or print them and keep a
permanent copy.
l
Use the Error Code Viewer to diagnose failed components if necessary.
l
Use DiagTools to burn in the NetServer LXr 8500.

Create HP DiagTools Diskettes

Two blank formatted flexible diskettes are required to run HP DiagTools. A third
diskette can be used to save your test results in a Support Ticket file. Create your
diskettes as follows:
1. Insert the HP NetServer Navigator CD-ROM if it is not already in place,
and power on the NetServer.
2. Choose NetServer Utilities from the Main Menu of the NetServer
Navigator.
3. Choose DiagTools Diskette from the NetServer Utilities menu.
4. Follow the instructions on the screen to create both HP DiagTools
diskettes.
5. Label the diskettes HP DiagTools Diskette #1 and HP DiagTools
Diskette #2.
6. Remove the HP NetServer Navigator CD-ROM and insert HP DiagTools
Diskette #1.
7. Click Exit and press Enter to exit HP NetServer Navigator and restart the
NetServer.
If the NetServer does not restart, turn off the NetServer power, wait 10
seconds, and turn on power again.
78
Reinstalling Your NOS