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HP Netserver LP 1000r
HP Part Number P1810-90010
Printed in December 2000

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  • Page 1: User Guide

    HP Netserver LP 1000r User Guide HP Part Number P1810-90010 Printed in December 2000...

  • Page 2: Audience Assumptions

    Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

  • Page 3: Table Of Contents

    Contents 1 Controls, Ports, and Indicators..............1 Introduction ....................1 Front Panel....................1 Rear View....................4 Applying Power to the HP Netserver .............. 6 Powering-Up the Netserver................ 6 Powering-Down the Netserver ..............6 Connecting AC Power to Multiple-Server Configurations......7 Sleep States (ACPI) ..................

  • Page 4: Table Of Contents

    Contents Removing DIMMs ..................32 5 Installing Additional Boards ..............35 Introduction ....................35 Tested PCI Boards .................. 35 Tools Required ..................35 Accessory Board Installation Guidelines ............36 IRQ Settings.................... 36 Boot Priority..................... 36 Installing a Disk Array Controller Board............ 36 Remote Control Card................

  • Page 5: Table Of Contents

    Contents Tools Required ..................73 Rack Configuration Tools................. 73 Safety Precautions .................. 74 Preparing the Rack..................75 HP Netserver Rack Mount Parts List............75 Releasing Outer-Rail Assemblies............. 75 Marking the Columns................76 Attaching the Outer-Rail Assemblies............77 Placing the HP Netserver in the Rack ............80 Attaching the Front Bezel................

  • Page 6: Table Of Contents

    Contents Netserver Will Not Power On ..............100 Problems after Netserver is Powered On ..........101 Error Messages ..................102 POST Error Messages................104 Power-On Self Test (POST) Error Codes..........106 Clearing the CMOS Configuration............106 Resetting a Lost Password ..............108 Hardware Problems..................108 Monitor Does Not Work ................108 Keyboard or Mouse Does Not Work............109 CD-ROM Drive Does Not Work...............110 SCSI Device Does Not Work ..............110...

  • Page 7: Controls, Ports, And Indicators, Introduction, Front Panel

    1 Controls, Ports, and Indicators Introduction Before operating the HP Netserver LP 1000r, familiarize yourself with the Netserver’s controls, ports, and indicators, as shown in Figures 1-1 through 1-3. Front Panel The front panel of the HP Netserver provides the controls and indicators commonly used when operating the Netserver.

  • Page 8

    Chapter 1 Controls, Ports, and Indicators FDD Eject Button CD-ROM Eject Button RE S E T FDD Activity LED CD-ROM CD-ROM Activity LED Flexible Disk Drive (FDD) SCSI Disk ID 0 SCSI Disk ID 2 SCSI Disk ID 1 Figure 1-2. Input and Storage Device Controls Table 1-1.

  • Page 9

    Chapter 1 Controls, Ports, and Indicators Table 1-2. Component Indicators LED ICON Description This Temperature LED has four distinctive states and is Temperature linked to the two processors and a sensor on the system board. Steady Green for normal operation. Alternating Green/Red indicates the temperature has crossed the warning threshold.

  • Page 10: Rear View

    Chapter 1 Controls, Ports, and Indicators LED ICON Description Disk ID 0, ID 1, These Disk LEDs have five distinctive states for the respective SCSI disk drive: and ID 2 LED Off for SCSI drive not present Steady Green for SCSI drive present Steady Red for a SCSI drive failure Alternating Green/Red at 1 Hz blink rate for a SCSI drive rebuild...

  • Page 11

    Chapter 1 Controls, Ports, and Indicators The Video Port interface specifications are listed in Table A-4, "HP Netserver Hardware Specifications" and Table A-5, "Video Display Modes" of Appendix A, "Specifications." The two LAN ports (LAN A/MGMT and LAN B) are for embedded controllers based on Intel’s 82559 10/100 BaseT Fast Ethernet controller.

  • Page 12: Applying Power To The Hp Netserver, Powering-up The Netserver, Powering-down The Netserver

    Chapter 1 Controls, Ports, and Indicators Applying Power to the HP Netserver Powering-Up the Netserver NOTE Turn on power to the monitor connected to the HP Netserver before you power-on the Netserver. This allows proper auto-configuration of video output of the Netserver as it boots 1.

  • Page 13: Connecting Ac Power To Multiple-server Configurations, Sleep States (acpi)

    Chapter 1 Controls, Ports, and Indicators Connecting AC Power to Multiple-Server Configurations The HP Netserver temporarily draws a large "inrush current" when first connected to an AC power source. This also occurs when the Netserver is in a standby mode (power is turned off, but the power cord is plugged into AC power).

  • Page 14

    Chapter 1 Controls, Ports, and Indicators The Netserver supports certain types of system activity, which is used as wake-up events from these sleep states. These wake-up events can be generated from the power button, LAN activity, and scheduled events. NOTE The HP Netserver’s power management policies (transitions between various power states) and the user options are specific to the particular ACPI-compliant NOS installed on the...

  • Page 15: Opening And Closing The Hp Netserver, Introduction, Tools Required, Removing The Front Bezel

    2 Opening and Closing the HP Netserver Introduction This chapter describes how to the remove the top cover, front bezel, and the air duct from the HP Netserver LP 1000r. WARNING Before removing the top cover, always disconnect the power cord and unplug telephone cables.

  • Page 16: Replacing The Front Bezel

    Chapter 2 Opening and Closing the HP Netserver 4. Pull and lift the bezel out toward you and remove it from the chassis. See Figure 2-1. Pins Spring Latch (2) Figure 2-1. Front Bezel Location NOTE The front bezel pivots on two pins at the bottom and is held in place at the top with spring latches holding onto the top pins.

  • Page 17: Removing The Top Cover

    Chapter 2 Opening and Closing the HP Netserver Removing the Top Cover To remove the top cover, follow these steps: NOTE You do not need to removal the front bezel to remove the top cover of the Netserver. 1. If the HP Netserver is operating, log off all users and shutdown the operating system.

  • Page 18: Replacing The Top Cover

    Chapter 2 Opening and Closing the HP Netserver Figure 2-2. Removing the Top Cover Replacing the Top Cover To replace the top cover, follow these steps: 1. If the HP Netserver is already laying on a flat surface with no power applied, continue with Step 5.

  • Page 19

    Chapter 2 Opening and Closing the HP Netserver 7. Rotate the knob to the "Closed" position (counter clockwise position). See Figure 2-3. Figure 2-3. Replacing the Top Cover 8. Install the Netserver back into the rack and secure it to the rack. Refer to the instructions in Chapters 7, 8, or 13 (depending on the rack type) to install the chassis back into the rack.

  • Page 20: Removing The Air Duct, Replacing The Air Duct

    Chapter 2 Opening and Closing the HP Netserver Removing the Air Duct The air duct directs air from the fan onto the heatsinks of both processors. The air duct also restricts access to both processors and all the DIMMs, and must be removed for full access.

  • Page 21: Installing Mass Storage Devices, Introduction, Tools Required, Mass Storage Guidelines

    3 Installing Mass Storage Devices Introduction The HP Netserver LP 1000r comes standard with an IDE CD-ROM and a flexible disk drive. The Netserver will accept up to three Hot Swap SCSI hard disk drives (HDD) in special mounting tray adapters. At least one Hot Swap SCSI hard disk drive is required for booting the Netserver.

  • Page 22

    Chapter 3 Installing Mass Storage Devices IDE Devices The embedded IDE controller is an Enhanced-IDE dual channel controller and provides two connectors (IDE-1 and IDE-2) for IDE devices. Refer to Figure A-1,"System Board Layout," in Appendix A, "Specifications." The IDE CD-ROM has only one connector on the cable from the primary channel (IDE-1) connector.

  • Page 23

    Chapter 3 Installing Mass Storage Devices SCSI Drive Addressing The addresses of the SCSI drives are automatically assigned by the drive bay location in the chassis. Refer to Figure 3-1. No SCSI ID software settings or jumpers are required if using a HP NetRAID Controller board inserted into the only PCI slot.

  • Page 24: Boot Priority, Hardware Mirroring

    Chapter 3 Installing Mass Storage Devices Boot Priority The Netserver’s boot order should be considered when selecting a boot device. This is especially important if you are installing a board that requires an early number in the boot order. The board’s boot priority is set by its location in the boot order.

  • Page 25: Installed Mass Storage Devices

    * The primary IDE (IDE-1) cable is connected to the factory-installed CD-ROM drive. A secondary IDE connector (IDE-2) is available, but is not supported by Hewlett-Packard. ** Both SCSI channels (A and B) can each support up to 15 devices; however, there are only enough internal storage bays for three Hot Swap SCSI hard drives.

  • Page 26: Installing Hot Swap Hard Drives

    Chapter 3 Installing Mass Storage Devices Installing Hot Swap Hard Drives Use this section to install the SCSI hard drives in the Hot Swap drive bays. CAUTION Protect the drive from static electricity by leaving it in its anti-static bag until you are ready to install it. Before handling the drive, touch any unpainted metal surface to discharge static electricity.

  • Page 27

    Chapter 3 Installing Mass Storage Devices 2. Remove the SCSI drive from its protective packaging and open the ejector arms as shown in Figure 3-3. The SCSI drive should already be mounted in the Hot Swap mounting tray adapter. a. Place both thumbs in the center opening at the front of the SCSI drive. b.

  • Page 28

    Chapter 3 Installing Mass Storage Devices 6. Verify the tab on each ejector arm engages the edge of the drive bay as you close it. See Figure 3-4. You should feel each ejector arm click into place when it closes completely.

  • Page 29: Removing Hot Swap Hard Drives

    Chapter 3 Installing Mass Storage Devices Removing Hot Swap Hard Drives CAUTION You must remove the drive slowly and then wait for the drive heads to park before completely removing the drive. Ensure you follow these instructions carefully to prevent handling damage, such as head slaps or head actuator unlocking.

  • Page 30: Optional Scsi Drive Controller

    Chapter 3 Installing Mass Storage Devices Figure 3-5. Removing a Hot Swap Drive CAUTION To prevent overheating or excessive electromagnetic radiation, use the filler panels to fill the unused drive bays. If the filler panels are left out of empty drive bays while the Netserver is operating, thermal damage and/or excessive EMI could occur.

  • Page 31

    Chapter 3 Installing Mass Storage Devices 2. Disconnect the SCSI cable end connected to the SCSI A cable connection on the system board. See Figures 3-6 and 3-7. 3. Unfold the cable and connect it to the SCSI connector on the HP NetRAID Controller board before installing the board into the Netserver.

  • Page 33: Installing Additional Memory, Introduction, Tools Required

    NOTE Use only PC 133 (133 MHz) SDRAM DIMMs acquired from Hewlett-Packard. The EDO DIMMs and PC 100 SDRAM DIMMs from earlier HP Netserver models will fit into the DIMM slots in the Netserver, but the EDO DIMMs and PC 100 SDRAM will not function properly.

  • Page 34: Memory Installation Guidelines, Installing Additional Dimms

    Chapter 4 Installing Additional Memory Memory Installation Guidelines The HP Netserver LP 1000r only uses 133 MHz (PC133) buffered SDRAM DIMMs, which are electrically different from the EDO and PC100 SDRAM memory modules used in other HP Netserver models. DIMMs sizes supported are 128 MB, 256 MB, 512 MB, or 1 GB in any combination.

  • Page 35

    Chapter 4 Installing Additional Memory NOTE You do not need to remove the system board from the Netserver chassis to install or replace DIMMs. 5. Locate the DIMM slots on the system board. See Figures 4-1 and 4-2. 6. Loosen the two captive screws holding the air duct over the DIMM slots, and remove the air duct.

  • Page 36

    Chapter 4 Installing Additional Memory DIMM Slots System Board (top view) Figure 4-2. DIMM Locations on System Board 7. Choose an empty slot on the system board to install a DIMM. DIMMs may be installed in any combination, in any slot, but HP recommends starting at slot 0 and filling the slots in order with the largest size first: DIMM slots 0, 1, 2, and 3.

  • Page 37

    Chapter 4 Installing Additional Memory 9. Remove a DIMM from its container, handling the module by its edges. If not ready to install it, lay it on an anti-static surface until you are ready. CAUTION Use only HP PC133 (133 MHz) buffered SDRAM DIMMs. 10.

  • Page 38: Removing Dimms

    Chapter 4 Installing Additional Memory DIMM Slots System Board Figure 4-4. DIMM Insertion 12. Repeat Steps 7-11 to install all of the DIMMs for your memory configuration. 13. If you have completed the DIMM installation, close the Netserver and return it to the rack where power can be applied. Removing DIMMs You may need to remove a DIMM module to downsize your memory configuration or to replace a defective DIMM.

  • Page 39

    Chapter 4 Installing Additional Memory Refer to the appropriate chapter (Chapters 7, 8, or 13) for instructions. 4. Remove the top cover. Refer to Chapter 2, "Opening and Closing the HP Netserver." NOTE You do not need to remove the system board from the Netserver chassis to install or replace DIMMs.

  • Page 41: Installing Additional Boards, Introduction, Tested Pci Boards, Tools Required

    National Electrical Code. NOTE All Hewlett-Packard accessory boards comply with the U.S. National Electrical code (NFPA 70) Class 2. Also refer to the Readme file and Configuration Advisor on your HP Netserver Navigator CD-ROM.

  • Page 42: Accessory Board Installation Guidelines, Irq Settings, Boot Priority, Installing A Disk Array Controller Board

    Chapter 5 Installing Additional Boards Accessory Board Installation Guidelines The following sections provide the guidelines necessary to install a PCI accessory board into the HP Netserver LP 1000r. IRQ Settings The IRQ settings are automatically assigned and don’t require user intervention. The HP Netserver uses the Plug-and-Play feature of the PCI board to correctly assign its resources automatically.

  • Page 43: Remote Control Card, Installing The Accessory Board

    Chapter 5 Installing Additional Boards Remote Control Card The HP Netserver LP 1000r supports the HP Remote Control (PCI) card, which makes use of the HP TopTools remote management software. The Remote Control card requires an I C connection to the system board, which is provided by the I C connector on the daughter board (Integrated Remote Assistant circuitry) installed onto the system board.

  • Page 44

    Chapter 5 Installing Additional Boards WARNING The power supply will continue to provide standby current to the Netserver until the power cable is disconnected. 3. Remove the Netserver from the rack. Refer to Chapters 7, 8 or 13 (depending on rack type) to remove the Netserver from the rack.

  • Page 45

    Chapter 5 Installing Additional Boards Riser Board (not shown) 64-Bit PCI Slot (1) Connector System Board (top view) Figure 5-2. PCI Accessory Board Slot NOTE Refer to "System Board Layout" in the Appendix A, "Specifications," for connections not shown in Figure 5-2. 7.

  • Page 46

    Chapter 5 Installing Additional Boards Securing Clamp Riser Board Figure 5-3. Riser Board and Securing Clamp 9. Lift up the latch and move the slot cover to the left away from the tabs and out of the chassis as shown in Figure 5-4. The PCI slot cover is held in place by the latch and must be saved for use later.

  • Page 47

    Chapter 5 Installing Additional Boards Latch Tab Rest Slot Cover Tabs (2) Riser Board Figure 5-4. Removing the Accessory Slot Cover 10. If necessary, remove the riser board from the PCI slot. You may leave the riser board in place with smaller PCI boards, but you will need to remove the riser board from the PCI slot for larger PCI boards.

  • Page 48

    Chapter 5 Installing Additional Boards Riser Board Installed Latch PCI Slot Figure 5-5. Inserting PCI Board-Riser Board 12. Insert the PCI board and riser board into the PCI connector on the system board. See Figure 5-5. 13. Secure the PCI board into the slot opening between the two tabs and close the latch.

  • Page 49: Removing The Accessory Board

    Chapter 5 Installing Additional Boards 16. Once the Netserver is returned to normal operation, you may need to install software drivers. The drivers for the new PCI board are either part of your existing system software or included on a flexible diskette or CD-ROM provided with the accessory board.

  • Page 51: Installing An Additional Processor, Introduction, Tools Required, Processor Configuration Guidelines

    6 Installing an Additional Processor Introduction The HP Netserver LP 1000r ships with at least one processor on the system board (primary processor socket – CPU 1) and the voltage regulator modules (VRMs) are embedded in the system board. Both processor sockets (primary and secondary) are located on the system board.

  • Page 52

    Chapter 6 Installing an Additional Processor The processors must operate at the designated speed stated by the product type on the processor. Use only processor upgrade kits with the same HP product number. This ensures the processor type, clock speed, and cache size are the same. Ensure a processor is installed in the primary processor (CPU 1) socket before installing a processor in the secondary socket (CPU 2).

  • Page 53: Installing A Second Processor

    Chapter 6 Installing an Additional Processor Installing a Second Processor This section provides the instructions for installing a second processor and its accompanying heatsink on the system board. CAUTION The processor is sensitive to static electricity and can be easily damaged by improper handling.

  • Page 54

    Chapter 6 Installing an Additional Processor Refer to Chapter 2, "Opening and Closing the HP Netserver," to gain access to the system board. NOTE It is not necessary to remove the system board from the Netserver to install the second processor (CPU 2). 6.

  • Page 55

    Chapter 6 Installing an Additional Processor CAUTION Always wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components. Ensure the metal of the wrist strap contacts your skin. 8. Open the ZIF (Zero Insertion Force) lever to allow removal of the terminator installed in the processor socket.

  • Page 56

    Chapter 6 Installing an Additional Processor 10. Align the second processor over the empty processor socket. The socket has a triangle marking for pin-1 that should match the triangle for pin-1 on the processor near the end of the ZIF lever. See Figure 6-4. CAUTION Ensure you the align pin-1 of the processor with pin-1 of the processor socket or pin damage will occur.

  • Page 57: Installing The Heatsink

    Chapter 6 Installing an Additional Processor NOTE No speed switch settings are required for the supported processors (866, 933 MHz, or 1 GHz) in the HP Netserver. These processors rely on the internal settings within the processors and do not rely on external switch settings on the system board.

  • Page 58

    Chapter 6 Installing an Additional Processor NOTE The heatsinks are not reusable unless the thermal patch has been replaced each time the heatsink is removed, even if the heatsink is just temporarily removed from a processor and then re-installed on the same processor. Each time the heatsink is moved (slide) on the processor, some of the thermal material is removed from the thermal patch, which could cause poor heat transfer and overheating.

  • Page 59

    Chapter 6 Installing an Additional Processor Hook Latch (hidden) Thumb Latch Step A Processor Socket Figure 6-5. Placing the Heatsink on the Processor CAUTION Ensure the left ridge on the bottom of the heatsink fits into the groove between the processor socket and processor, while both ridges should straddle the processor.

  • Page 60

    Chapter 6 Installing an Additional Processor Hold Down Hook Latch Thumb Latch Step C Step B Ridges Figure 6-6. Setting the Latches CAUTION Failure to re-install the air duct will cause the Netserver to shut down with no messages displayed and possible damage to the processor.

  • Page 61: Firmware And Software Changes, Upgrading The Firmware

    Chapter 6 Installing an Additional Processor Figure 6-7. Replacing the Air Duct Firmware and Software Changes This section describes the firmware changes provided by the HP Netserver Navigator CD-ROM and the possible need to reinstall the NOS to recognize the second processor.

  • Page 62: Reinstalling The Nos, Removing A Processor And Heatsink

    Chapter 6 Installing an Additional Processor Reinstalling the NOS You may have to reconfigure or reinstall your NOS in order to use the additional processor. If you have gone from a uni-processor to dual-processor configuration, check your NOS documentation, or the Readme file and Configuration Advisor utilities on the HP Netserver Navigator CD-ROM.

  • Page 63

    Chapter 6 Installing an Additional Processor 8. If you intend to use the heatsink again for a new or replacement processor, you must insert a new thermal patch on the bottom of the heatsink. Refer to the heatsink installation procedure earlier in this chapter. CAUTION To prevent damage to the replacement processor, remove the old patch and install a new thermal patch to the bottom of the...

  • Page 65: Rack Mounting The Hp Netserver (2-post), Introduction

    7 Rack Mounting the HP Netserver (2-Post) Introduction This chapter provides the instructions for mounting the HP Netserver in a two-post (column) non-HP rack. The illustration below shows the characteristics of the 2-post (CPI – Chatsworth Products Inc.) rack. If you have one of the four-post HP racks, see Chapter 8, "Rack Mounting the HP Netserver (4-post),"...

  • Page 66: Tools Required

    Chapter 7 Rack Mounting the HP Netserver (2-Post) NOTE If you want to mount your Netserver in a third-party rack not mentioned in this guide, you may find relevant documentation on HP’s web site at the following URL: http://www.hp.com/netserver/support Before mounting the Netserver, determine the Netserver’s location in the rack relative to other rack components.

  • Page 67: Rack Configuration Tools, Safety Precautions

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Rack Configuration Tools HP rack configuration tools, including white papers, are available on the worldwide web. Enter the following URL in your browser: http://www.hp.com/netserver At the Web site, search for "configuration tools" and "high density rack solutions,"...

  • Page 68: Preparing The Rack, Hp Netserver Rack Mount Parts List, Marking The Rack

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Circuit Overloading - Ensure the total configuration of equipment in the rack does not overload the supply circuit. To this end, check the nameplate ratings on all equipment. Consider the effect of circuit overloading on overcurrent protection and supply wiring.

  • Page 69

    Chapter 7 Rack Mounting the HP Netserver (2-Post) NOTE Use the HP Rack Configuration Tools to determine where in the rack to mount the HP Netserver. The tools are available at: http: //www.hp.com/netserver/support 1. Use the mounting brackets to help find the Netserver location on the columns, as shown in Figure 7-2.

  • Page 70: Preparing The Hp Netserver

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Preparing the HP Netserver Each HP Netserver has two inner-rails attached at the factory and shipped to customers. These two inner-rails must be removed to attach the brackets before the Netserver can be mounted in the rack. 1.

  • Page 71

    Chapter 7 Rack Mounting the HP Netserver (2-Post) original front mounting brackets to provide a connection for the front bezel. See Figure 7-3. 6. Mount the two flush mount brackets on the Netserver chassis using the four screws provided for each one. See Figure 7-4. Figure 7-4.

  • Page 72: Placing The Hp Netserver In The Rack

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Figure 7-5. Mounting Center Mount Brackets Placing the HP Netserver in the Rack Use this procedure to position the HP Netserver into the rack and secure it in place. Once the Netserver is in the rack, you can connect the front bezel to the Netserver chassis.

  • Page 73

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Figure 7-6. Flush Mounting in the Rack 3. Position the Netserver’s two flush mount brackets over the holes (1st & 3rd) on the face of the two columns. See Figure 7-6. The masking tape or marking pen (marker) should provide the location of the holes on the two columns.

  • Page 74: Attaching The Front Bezel

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Figure 7-7. Center Mounting in the Rack Attaching the Front Bezel The front bezel attaches to the HP Netserver by pivoting on two pins at the bottom and holding onto the top pins with spring latches. The middle pins force the bezel to rotate in or out, ensuring a rotating action.

  • Page 75: Continuing With The Rack Installation Process

    Chapter 7 Rack Mounting the HP Netserver (2-Post) Pins Spring Latches (2) Figure 7-8. Installing the Bezel Continuing with the Rack Installation Process After you install the HP Netserver in the rack, refer to the white paper located on the HP web site for high-density rack configurations to continue with the process of installing and configuring the rack system.

  • Page 77: Rack Mounting The Hp Netserver (4-post), Introduction

    8 Rack Mounting the HP Netserver (4-Post) Introduction This chapter provides the instructions for mounting the HP Netserver in a 4-post (column) HP System/E or System/U rack. The illustration below shows the characteristics of the System/E and System/U racks. If you have the older HP Systems rack, see Chapter 13, "Alternative Rack Mounting (4-post),"...

  • Page 78

    Chapter 8 Rack Mounting the HP Netserver (4-Post) Characteristics of System/E and System/U Racks: a. 5-Cornered Columns b. Full Panel Vent c. "HP Rack System/E" or "HP Rack System/U" Name Plate d. Numbered EIA Units e. Anti-Tip Foot Extends Out Front or Back Figure 8-1.

  • Page 79

    Chapter 8 Rack Mounting the HP Netserver (4-Post) NOTE If the HP Netserver is completely configured by the vendor before delivery to the customer, then mounting the HP Netserver in the rack may be the final step in the installation procedure.

  • Page 80: Safety Precautions

    Chapter 8 Rack Mounting the HP Netserver (4-Post) Safety Precautions Always keep the following safety and environmental issues in mind, especially if you install the HP Netserver in a non-HP rack environment: Optimum Operating Environment - The optimum operating conditions for the HP Netserver is in an environmental controlled computer room with a temperature range of 20 to 22 C (68 to 72 F) at 40 to 60% relative humidity.

  • Page 81: Hp Netserver Rack Mount Parts List, Preparing The Rack, Releasing Outer-rail Assemblies

    Chapter 8 Rack Mounting the HP Netserver (4-Post) Preparing the Rack The outer-rail assemblies must be released after shipment and the columns must be marked before mounting the outer-rail assemblies. Once the outer-rails are correctly mounted, then the HP Netserver LP 1000r can be installed into the rack. A template is not provided because the Netserver is exactly one EIA unit high and can only fit into one EIA unit, but not across two EIA units.

  • Page 82: Marking The Columns

    Chapter 8 Rack Mounting the HP Netserver (4-Post) 3/4 CCW Release Spring Assembly 1/4 CW Figure 8-2. Releasing Spring Assembly Marking the Columns Use this section to mark the front and rear columns of the HP System/E or HP System/U rack. The outer-rails mount to the face of the front columns and the inside face of the rear columns.

  • Page 83: Attaching The Outer-rail Assemblies

    Chapter 8 Rack Mounting the HP Netserver (4-Post) 2. Use the masking tape (or marking pen) to mark above the 3rd hole up on both front columns, as shown in Figure 8-3. Rear of Rack " " represents the EIA unit Mark this face of numbers on the Right...

  • Page 84

    Chapter 8 Rack Mounting the HP Netserver (4-Post) Anti-tip Foot Extended Leveler Screws (4) Figure 8-4. Mounting Outer-Rails to Columns 4. Match the outer-rail pins to the column holes (1st & 3rd) marked on the front and rear columns. See Figure 8-3. The mounting pins of the outer-rails should go into the inside face of the rear column and the front face of the front column.

  • Page 85

    Chapter 8 Rack Mounting the HP Netserver (4-Post) 6. Repeat Steps 3 through 5 for the outer-rail on the right front and rear columns. 7. If you need to release the outer-rail assembly once it is installed into the rack, do the following: a.

  • Page 86

    Chapter 8 Rack Mounting the HP Netserver (4-Post) Placing the HP Netserver in the Rack Use this procedure to insert the HP Netserver into the outer-rail assemblies mounted in the rack. Once the Netserver is in the rack, then you can connect the cables to the rear of the Netserver.

  • Page 87

    Chapter 8 Rack Mounting the HP Netserver (4-Post) Figure 8-6. Mounting the HP Netserver 5. Slowly move the Netserver chassis into the outer-rail assemblies until the Netserver is completely in the rack. See Figures 8-6. The securing brackets on the front of the Netserver should stop the chassis from going all the way into the rack.

  • Page 88

    Chapter 8 Rack Mounting the HP Netserver (4-Post) 1. Position the Bezel in front of the HP Netserver LP 1000r as shown in Figure 8-7. 2. Push in on the bottom to engage the pins, allowing it to rotate up. 3.

  • Page 89: Connecting The Monitor, Keyboard, Mouse, And Ups, Introduction

    9 Connecting the Monitor, Keyboard, Mouse, and UPS Introduction Use the procedures listed here to connect the peripheral devices to the HP Netserver LP 1000r. 1. Connect the monitor, keyboard, and mouse to the HP Netserver LP 1000r using the connections provided on the rear of the chassis. See Figure 9-1. When connecting the Netserver to peripherals, use the cable ties and labels provided with the product.

  • Page 90: Connecting The Ups (uninterruptible Power Supply)

    Chapter 9 Connecting the Monitor, Keyboard, Mouse, and UPS 2. Connect the power cord to the rear of the Netserver. See Figure 9-1. 3. If LAN cables are needed, you may connect them now or wait until you have verified the Netserver’s operation. Connecting the UPS (Uninterruptible Power Supply) 1.

  • Page 91: Configuring The Hp Netserver, Introduction, Hp Netserver Navigator Cd-rom

    10 Configuring the HP Netserver Introduction This chapter describes how to configure the HP Netserver with the help of the HP Netserver Navigator CD-ROM, which is shipped with your Netserver. This CD-ROM also provides the latest information concerning your Netserver. As you configure the Netserver, it’s important to have the very latest configuration information.

  • Page 92: Contents Of The Hp Netserver Navigator Cd-rom, Obtaining Hp Netserver Navigator Release History

    Chapter 10 Configuring the HP Netserver Contents of the HP Netserver Navigator CD-ROM The Main Menu of the Navigator CD directs you to modules where you can perform the required configuration tasks, or access the utilities used in the configuration process. These tasks include: Configuring the Netserver hardware (Setup mode only) Preparing the Netserver for NOS installation (Setup mode only) Viewing information about the Netserver (such as Readme file,...

  • Page 93

    Chapter 10 Configuring the HP Netserver Status Report Identification You must compare the Document Number on your HP Netserver Navigator CD-ROM with the most current Status Report’s Document Number for your HP Netserver model. Each version of the HP Netserver Navigator CD-ROM has a four-digit Document Number, such as 77xx, corresponding to a Status Report, printed on the disk.

  • Page 94: Hp Management Solutions

    Chapter 10 Configuring the HP Netserver 2. Click on CD Status Report to view the latest information or the CD Archive to view the release history. Netserver Navigator CD Status Report >> Ensures the latest documentation for your HP Netserver Netserver Navigator CD Archive >>...

  • Page 95: Diagtools, Setup (bios) Utility, Accessing The Setup Utility

    Chapter 10 Configuring the HP Netserver under Embedded LAN Controllers in the LAN A submenu (Configuration > Embedded LAN Controllers > LAN A). You must also install the Netserver Agent software from the HP Netserver Navigator CD-ROM, and the AOL2 client software. Refer to the Netserver Alert-On-LAN 2 User Guide available online on the HP Netserver Online Documentation CD-ROM included with your system.

  • Page 96: Menu Bar

    Chapter 10 Configuring the HP Netserver Menu Bar The Setup Utility provides a menu bar with several menu selections. The menu bar choices are: User Preferences - Use this menu option to set the Netserver time, date and keyboard functions. Security - Use this menu option to set Power-on password protections and hardware security options.

  • Page 97: Using The Setup Screens, Changing The System Date And Time

    Chapter 10 Configuring the HP Netserver Exit – Exit the Setup Utility by saving changes or exit without saving changes, which reverts to previous settings. When you exit, the HP Netserver reboots. Using the Setup Screens Online help explains the settings displayed on the Setup Utility screens. Instructions are also provided for navigating between the screens and entering or changing the setup data.

  • Page 98: Setting The Hp Netserver's Boot Passwords

    Chapter 10 Configuring the HP Netserver 3. If necessary, use the up-arrow key to move to the System Time field. The "System Time" field is highlighted by default when the "User Preferences" menu is selected. This field actually consists of three sub-fields enclosed in brackets [xx:xx:xx]: hours to the left (24-hour clock), minutes in the middle, and seconds to the right.

  • Page 99

    Chapter 10 Configuring the HP Netserver 2. Use the right-arrow or left-arrow key to select Security from the menu bar. As soon as it is selected, the selections for the Security menu appear as shown below. Power-On Password Hardware Security The arrowhead indicates there is a submenu to select from.

  • Page 100: Scsi Configuration Utility

    Chapter 10 Configuring the HP Netserver The password is accepted and the next field just below it, "Re-enter new password: [ ]" or "Enter new password: [ ]" field is highlighted. For security reasons, the password does not appear on the screen. 6.

  • Page 101

    Chapter 10 Configuring the HP Netserver To access the Symbios SCSI Configuration Utility, refer to the following instructions. 1. Reboot the HP Netserver. If you are already in the boot process, you should see the following message appear. Press <Ctrl C> to start Symbios Configuration Utility...

  • Page 103: Hp Netserver Online Documentation Cd-rom, Overview, Using The Online Documentation Cd

    11 HP Netserver Online Documentation CD-ROM Overview The HP Netserver Online Documentation CD-ROM contains the entire set of documentation for your HP Netserver LP 1000r. The Online Documentation CD provides a web-based interface that allows you to quickly and efficiently locate necessary information including.

  • Page 105: Troubleshooting, Introduction, Tools Required

    12 Troubleshooting Introduction If you are having problems installing your HP Netserver, there are a number of different tools available for troubleshooting, including the information provided in this chapter. HP Netserver Online Documentation CD-ROM contains the following information in the HP Netserver LP 1000r Service Manual. Troubleshooting Information Parts Information List of Error Messages...

  • Page 106: Common Installation Problems, Troubleshooting Sequence, Netserver Will Not Power On

    The following sections contain general procedures to help you locate installation problems. If you need assistance, HP recommends contacting your reseller first. If you need to get assistance from Hewlett-Packard, refer to the HP Netserver Warranty and Service/Support booklet provided with the Netserver.

  • Page 107: Problems After Netserver Is Powered On

    Chapter 12 Troubleshooting NOTE If the heatsink is not properly installed on the processor, the processor may overheat causing intermittent or unreliable operation leading to a possible system crash and permanent damage to the processor. 1. Remove the AC power cord, wait 15 seconds, reconnect the power cord, and try again.

  • Page 108: Error Messages

    Chapter 12 Troubleshooting 5. If the Netserver will not complete the boot process: a. Check the heatsinks on the processors for good contact. b. Consult the troubleshooting steps in the section "Hardware Problems" later in this chapter. c. If you get an error message or beep code, refer to the following section "Error Messages."...

  • Page 109

    Chapter 12 Troubleshooting No Error Messages Displayed On Screen General Checks: 1. Listen for beep codes. If you hear a series of audible beeps refer to refer to the beep codes listed in the HP Netserver LP 1000r Service Manual. If no beep codes are heard, continue with the next step.

  • Page 110: Post Error Messages

    Chapter 12 Troubleshooting 5. Replace the cover and connect all cables. 6. Turn on the monitor and Netserver. 7. If the Netserver still does not work: Repeat steps 1, 2, and 3 of this section. Remove all accessories, except the primary boot hard disk drive. Replace the cover and connect all cables.

  • Page 111

    Chapter 12 Troubleshooting Table 12-1. POST Error Messages Message Corrective Action Operating Verify the desired boot drive has power and its system not found SCSI cable connected. Verify the SCSI cable is securely plugged into the SCSI connector on the system board. Verify the boot device is enabled in the Setup Utility under the Security menu.

  • Page 112: Power-on Self Test (post) Error Codes, Clearing The Cmos Configuration

    Chapter 12 Troubleshooting System CMOS Press <F2> to run Setup. checksum bad Change settings as required. Choose the Exit option, selecting Save Changes and Exit to save the new settings. The Netserver should reboot. Power-On Self Test (POST) Error Codes These error codes (POST codes) appear in normal video if an error condition occurs during the boot process of the HP Netserver LP 1000r.

  • Page 113

    Chapter 12 Troubleshooting 7. Turn on power to the Netserver and the following message displays: Incorrect System Configuration 8. Press <F2> to run the Setup Utility when <F2=Setup> appears. 9. Make any configuration changes required. 10. Choose the Exit option and save the changes to save the configuration and exit the Setup Utility.

  • Page 114: Resetting A Lost Password, Hardware Problems, Monitor Does Not Work

    Chapter 12 Troubleshooting Resetting a Lost Password If you have forgotten the Power-on password, you can reset it using the configuration switch on the system board. NOTE If you have forgotten the Power-on password, your Netserver will function normally, but you will not be able to access the configuration settings in the Setup Utility or complete the boot process if you reboot the Netserver.

  • Page 115: Keyboard Or Mouse Does Not Work

    Chapter 12 Troubleshooting 1. If nothing is displayed on the screen, but the Netserver starts and you have verified the keyboard, disk drives, and other peripheral devices are functioning properly: Verify the monitor is plugged in and power is turned on. Verify the brightness and contrast controls of the monitor are properly set.

  • Page 116: Cd-rom Drive Does Not Work, Scsi Device Does Not Work, Replacing A Battery

    Chapter 12 Troubleshooting CD-ROM Drive Does Not Work 1. Verify a CD is inserted in the drive. 2. Verify the power and data cables are correctly connected to the device. 3. Verify the CD-ROM is configured correctly in the menu located under the Security menu in the Setup Utility.

  • Page 117

    Chapter 12 Troubleshooting Refer to Chapter 2, "Opening and Closing the HP Netserver," to gain access to the system board. 3. If necessary, remove the PCI board to gain access to the battery. See Figure 12-2. 4. Insert a small flat-blade screwdriver or similar tool between the battery and spring latch.

  • Page 118: Problems Running The Setup Utility

    Chapter 12 Troubleshooting 9. Ensure the spring latch holds the battery firmly. 10. If necessary, replace the PCI board and replace the top cover. 11. Re-install the Netserver into the rack. 12. Power on the Netserver and reset the CMOS settings. Problems Running the Setup Utility If you cannot run the Setup Utility, the HP Netserver’s configuration in CMOS memory may have become corrupt.

  • Page 119: Alternative Rack Mounting (4-post), Introduction

    13 Alternative Rack Mounting (4-Post) Introduction This chapter provides the instructions for mounting the HP Netserver in a four-post (column) HP Systems rack. Figure 13-1 shows the Systems rack. If you have the newer 4-post HP System/E or System/U racks, go to Chapter 8. If you are mounting the Netserver in a 2-post non-HP rack, refer to Chapter 7, or see the documentation in the appropriate rack accessory kit.

  • Page 120

    Chapter 13 Alternative Rack Mounting (4–Post) Before mounting the Netserver, determine the Netserver’s location in the rack relative to other rack components. Proper placement is vital both for safety and operating efficiency. For more information, refer to "Rack Configuration Tools" later in this chapter.

  • Page 121

    Chapter 13 Alternative Rack Mounting (4–Post) Safety Precautions Always keep the following safety and environmental issues in mind, especially if you install the HP Netserver in a non-HP rack environment: Optimum Operating Environment – The optimum operating conditions for the HP Netserver is in an environmental controlled computer room with a temperature range of 20 to 22 C (68 to 72 F) at 40 to 60% relative humidity.

  • Page 122: Releasing Outer-rail Assemblies, Preparing The Rack, Hp Netserver Rack Mount Parts List

    Chapter 13 Alternative Rack Mounting (4–Post) Preparing the Rack The outer-rail assemblies must be released after shipment and the columns must be marked before mounting the outer-rail assemblies. Once the outer-rails are correctly mounted, then the HP Netserver LP 1000r can be installed into the rack. A template is not provided because the Netserver is exactly one EIA unit high and can only fit into one EIA unit, but not across two EIA units.

  • Page 123

    Chapter 13 Alternative Rack Mounting (4–Post) 3/4 CCW Release Spring Assembly 1/4 CW Figure 13-2. Releasing Spring Assembly Marking the Columns Use this section to mark the front and rear columns of the HP Systems rack. The outer-rails mount to the face of the front columns and the inside face of the rear columns.

  • Page 124: Attaching Outer-rails To The Rack

    Chapter 13 Alternative Rack Mounting (4–Post) Rear of Rack represents the EIA unit Mark this face of numbers on the Left Right the columns with Masking rack columns. Side Side masking tape Tape or marker pen. Marker 3rd Hole From Bottom 1st Hole From Bottom Front of...

  • Page 125

    Chapter 13 Alternative Rack Mounting (4–Post) Anti-tip Foot Extended Leveler Screws (4) Figure 13-4. Mounting Outer-Rails to Columns 5. With the outer-rails held in position at the rear, push in on the front outer-rail mount. A tension spring allows the outer-rails to compress during installation. The outer-rails are held in place at of the front of the rack by a flat spring tab at the rear face of the front columns.

  • Page 126

    Chapter 13 Alternative Rack Mounting (4–Post) Spring Tab View Rotated 90 Degrees CCW Figure 13-5. Releasing the Outer-Rail Assembly Placing the HP Netserver in the Rack Use this topic to insert the HP Netserver into the outer-rail assembly mounted in the rack.

  • Page 127

    Chapter 13 Alternative Rack Mounting (4–Post) 1. Lower the leveler screws on the rack’s lower four corners to make firm contact with the floor. See Figure 13-4. 2. Ensure you have extended the anti-tip foot from the rack before continuing this procedure.

  • Page 128

    Chapter 13 Alternative Rack Mounting (4–Post) The securing brackets on the front of the Netserver should stop the chassis from going all the way into the rack. 6. Secure the Netserver chassis to the rack with captive screws. Attaching the Front Bezel The front bezel attaches to the HP Netserver by pivoting on two pins at the bottom and grasping the top pins with spring latches.

  • Page 129: A Specifications, Introduction, Requirements

    A Specifications Introduction This appendix provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware specifications, and video resolutions of the HP Netserver LP 1000r. The system board layout and the unused connectors are also provided. See Figures A-1 and A-2. Requirements The following tables provide the specifications required for normal operation of the HP Netserver LP 1000r.

  • Page 130

    Appendix A Specifications Table A-2. Environmental Requirements Parameter Conditions Temperature Operating 5 to 35 C (41 to 95 F) Non-operating -40° to +65° C (-40° to +149° F) Humidity Operating 20% to 80% relative humidity, non-condensing Non-operating 5% to 95% relative humidity, non-condensing Altitude Operating...

  • Page 131

    Appendix A Specifications Table A-4. HP Netserver Hardware Specifications Processors Intel Pentium III (up to 2 processors) processors, at supported speeds of 866, 933 MHz and 1 GHz, with 256 KB level 2 cache on processor Chipset RCC LE chip set with 133 MHz bus speed support Memory Supports up to four SDRAM DIMMS for a maximum of 4 GB.

  • Page 132: System Board Layout

    Appendix A Specifications System Board Layout Video (B) Serial A/MGMT (B) LAN A/ Battery LAN B Parallel (T) UBS (2) MGMT Keyboard (B) Mouse (T) PCI Slot Processor 1 Config Switch IDE-2 Processor 2 Integrated Power Remote Connector Assistant Board (Daughter Board) DIMM...

  • Page 133

    Appendix A Specifications Not used Wake-on- LAN (WOL) Power Not used Supply Speed Wake-on- Monitor Ring (WOR) Not used Not used Processor Integrated RA (CPU) Fan Board Connectors (2) (Daughter Not used Board) PCI Board Memory Fan Power, Reset Management Not Used Buttons, Function...

  • Page 135: Index

    Index SCSI B channel, 36 boot password setting, 92 ACPI Advanced Configuration and Power Management Interface, 2, 7 Advanced Configuration and Power Caution Management Interface processor speed, 46 ACPI, 7 CAUTION air duct don’t leave filler panels out, 17 remove for processors, 48 don’t leave filler panels out, 20, 24 air duct, 29 CD-ROM drive...

  • Page 136

    Index DIMM sizes 1 GB, 28 flexible disk drive 128 MB, 28 Setup Utility, 90 256 MB, 28 forgotten password, 108 512 MB, 28 front bezel DIMMs installation, 68, 81, 122 air duct removal, 29 front side bus installation, 27 FSB, 45 installation guidelines, 28 non-compatible, 27...

  • Page 137

    Index Hot Swap SCSI ID allowing for, 7 no jumper settings, 17 installing Hot Swap SCSI ID additional memory, 28 assigned by location, 17 DIMMs, 28 no controller board jumper settings, integrated I/O port Setup Utility, 90 HP DiagTools Utility, 99 Integrated Remote Assistant HP Management Solutions, 88 daughter board, 37...

  • Page 138

    Index memory cache serial ports, 83 Setup Utility, 90 USB, 4 monitor USB ports, 83 troubleshooting, 108 video, 5, 83 video connection, 83 POST mouse, 83 error messages, 102 mouse POST troubleshooting, 109 power-on self test, 102 power management Sleep States, 8 power management (ACPI) Order Assistant, 27 Alert-On-LAN 2, 88...

  • Page 139

    Index options, 89 PCI-to-PCI bridge board, 38 rack configuration tools, 61, 73, 114 Setup Utility rack installation Alert-On-LAN 2, 89 alternative, 113 BIOS corruption, 112 anti-tip foot, 77, 118 change boot device order, 90 rack mount kit configuration, 90 parts list, 62, 75, 116 Exit menu, 91 rear panel ports, 83 flexible disk drive, 90...

  • Page 140

    Index EMI interference prevention, 40 troubleshooting spring tab basics, 100 outer-rail release, 79, 119 hardware problems, 108 support ticket POST error messages, 104 text file, 89. See DiagTools tools, 99 switch box connection, 83 keyboard, 83 Uninterruptible Power Supply monitor, 83 UPS, 4, 84 mouse, 83 switch settings...

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