Xerox 5400N - Phaser B/W Laser Printer Service Quick Reference Manual page 93

Table 31 Paper Jam / Misfeed 500-Sheet Feeder
Troubleshooting Procedure (cont'd.)
Step Actions and Questions
TURN ROLLER SHAFT TEST
7
1. Open the rear door of the 500-Sheet Feeder.
2. Enter Diagnostics mode.
3. From the Main Menu, select Component Test / Turn
Roll Clutch / press [4] to start.
Is the Turn Roller Shaft rotating?
8 RETARD CHUTE ASSEMBLY
1. Remove the 500-Sheet Feeder Retard Chute
Assembly [RRP 11.13,
2. Inspect the retard holder and retard arm for damage.
Is the Retard Chute Assembly OK?
9 SUSPECT COMPONENTS
The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Repair Analysis Procedure, replace each
component or troubleshoot each area listed below, one
at a time, until you isolate and solve the problem.
Feed Tray Assembly [PL 2.1,
I
page 388]
500-Sheet Feeder Feed Head [RRP 11.8,
I
Rear Chute Assembly [RRP 11.12,
I
64
page 340].
page 386 / PL 2.2,
page
page 339]
Phaser 5400 Laser Printer Service Guide
Yes
Go to
Step 9.
Remove the
Rear Chute
Assembly
[RRP 11.12,
page 339].
Inspect the
Rear Chute
Assembly for
damaged,
missing or
broken Idler
Rollers and
Springs.
335]
No
Remove the
500-Sheet
Feeder Feed
Head
Assembly
[RRP 11.8,
page 335]
and inspect
the gears.
Replace all
defective
parts
[PL 11.2,
page 414].
Replace the
Retard
Chute
Assembly
[RRP 11.12,
page 339].