Firmware Error Codes - IBM JS20 - BladeCenter - 8842 Installation And User Manual

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Firmware error codes

Table 1 provides an abbreviated list of the 8-digit alphanumeric firmware error codes
that might appear during system initialization or operation.
Notes:
v When you are solving a problem with the BladeCenter JS20 Type 8842 blade
v For more information about the firmware error codes, see the "Diagnostics" in the
Table 1. Abbreviated list of firmware error codes
Error code
Failing device or problem found
20A80000
Insufficient information to start the
server.
20A80001
The client Internet Protocol (IP)
address is already in use by another
network device.
20A80002
Cannot get the gateway IP address.
20A80003
Cannot get the server hardware
address.
20A80004
Boot Internet protocol (BOOTP)
failed.
server, you must determine whether the problem is in the BladeCenter JS20
Type 8842 blade server or in the BladeCenter unit.
– There is a blade-server problem if the BladeCenter unit contains more than
one blade server and only one of the blade servers has the symptom.
– If all of the blade servers have the same symptom, the problem is in the
BladeCenter unit. For more information, see the Hardware Maintenance
Manual and Troubleshooting Guide or Problem Determination and Service
Guide that comes with the BladeCenter unit.
BladeCenter JS20 Type 8842 Hardware Maintenance Manual and
Troubleshooting Guide that comes with the blade server.
Suggested action
1. Contact your network administrator to make sure that
the server and gateway network are correct.
2. Contact a service support representative for
assistance.
1. Contact your network administrator to make sure that
the server and gateway network are correct.
2. Contact a service support representative for
assistance.
1. Contact your network administrator to make sure that
the server and gateway network are correct.
2. Contact a service support representative for
assistance.
1. Contact your network administrator to make sure the
server and gateway network are correct.
2. Contact a service support representative for
assistance.
1. Make sure that the BOOTP server is correctly
configured for this client.
2. Check the network connection. If the network
connection is good, retry the operation. If there is no
network connection, contact your network
administrator.
3. If there are no problems with the BOOTP server or the
network connection, replace the system-board
assembly. Contact a service support representative for
more information.
Chapter 7. Solving problems
65

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