System Checkout - IBM JS20 - BladeCenter - 8842 Installation And User Manual

v Diagnostic utilities for the Linux and AIX operating systems
Notes:
v For additional information about firmware error codes, location codes, error logs,
v If you are unable to find the system error logs in the blade-server firmware code,
v Before you have the blade server serviced, make sure that you provide a Serial

System checkout

If your system fails to start after installation or an error occurs while running,
perform the following steps:
1. Visually check the blade server system board for any lit external LEDs.
2. Reinstall the blade server in the same bay of the BladeCenter unit.
3. To test the blade server, turn on the blade server and start an SOL session (see
4. Observe the progress codes in the SOL window and record any POST error
5. Review the BladeCenter management-module event log and Linux Syslog to
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BladeCenter JS20 Type 8842: Installation and User's Guide
Diagnostic utilities for the Linux operating system are available from IBM. For
more information, go to http://www.ibm.com/servers/eservers/support/
bladecenter/; in the Hardware field select BladeCenter JS20, in the Software
field select Linux on POWER environment, then click Go.
A diagnostic CD for the AIX operating system is available from IBM. Go to
http://techsupport.services.ibm.com/server/mdownload/diags/download to
download the CD image. See the BladeCenter JS20 Type 8842 Hardware
Maintenance Manual and Troubleshooting Guide for instructions on using the
utilities.
Other supported operating systems might have diagnostic tools available through
the operating system. Consult your operating system documentation for more
information.
event logs, and firmware checkpoints, see the BladeCenter JS20 Type 8842
Hardware Maintenance Manual and Troubleshooting Guide.
view the system event logs in the BladeCenter management module.
Over LAN (SOL) connection to the blade server. To do this, you must configure
the SOL feature on the blade server and start an SOL session as described in
the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide.
a. Turn off the server.
b. Remove the blade server from the BladeCenter unit.
c. Open the blade server and press and hold the light path diagnostics button.
See "Light path diagnostics table" on page 81 for the location of the light
path diagnostics button.
d. Perform the steps in "Identifying problems using the light path diagnostics"
on page 80 to identify lit error LEDs on the blade server.
1) If any LEDs light, see "Light path diagnostics table" on page 81.
2) If there is no error LED lit, proceed to the next step.
the IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide).
messages or system checkpoint codes that occur. If an error occurs, see
"Firmware error codes" on page 65 for more information.
see if an error was recorded. If there is a hardware error, contact a service
support representative and provide the details of the problem. If there is no
hardware error, contact a service support representative for more information to
resolve your problem.