IBM JS20 - BladeCenter - 8842 Installation And User Manual page 81

Table 1. Abbreviated list of firmware error codes (continued)
Error code Failing device or problem found
20EE0100 The firmware code on an I/O adapter
is not supported on the blade server.
This error code only affects the
start-time operation, not the adapter
functionality under the operating
system.
20FF0001 Problem with VPD.
21020010 The USB CD drive remained busy
longer than the amount of allocated
time.
21020011 The USB CD drive: processing of
ATA or ATAPI command was not
completed within the amount of
allocated time.
21020012 The USB CD drive: execution of ATA
or ATAPI command by the USB CD
failed.
Suggested action
This is an informational message. The adapter firmware
code device driver is not supported on the blade server.
For a list of supported operating systems and other
options, go to http://www.ibm.com/servers/eserver/
serverproven/compat/us.
Remove the adapter and replace it with an adapter whose
firmware-code device driver is supported on the blade
server.
v If a location code is specified, replace the device at that
location.
v If an error LED is lit, see "Light path diagnostics table"
on page 81. Then, replace the failing component, if it is
user-replaceable.
v Have the blade server serviced if:
– There is no location code or error LED to indicate
the failing component.
– The failing component is not user-replaceable.
1. Retry the operation.
2. Check the http://www.ibm.com/support Web site for
firmware updates for the management module, service
processor, and blade server. Apply the latest updates,
if they are available.
3. If updates are not available, contact a system
administrator for assistance.
4. If the problem remains, replace the USB CD drive.
5. If the problem remains, replace the system-board
assembly. For replacement instructions, see the
Hardware Maintenance and Troubleshooting Guide.
1. Retry the operation.
2. If the problem remains, the CD in the USB CD drive
might not be readable. Remove the CD and insert
another CD.
3. If the problem remains, replace the USB CD drive.
4. If the problem remains, replace the system-board
assembly. Contact a service support representative for
assistance.
1. Make sure that the required cables are correctly
attached to the power and signal connectors on the
USB CD drive. Make sure that the cables are not
damaged. If the cables are damaged, replace them,
then, retry the operation.
2. If the problem remains, the CD in the USB CD drive
might not be readable.
3. Contact a service support representative for
assistance.
Chapter 7. Solving problems
69