IBM JS20 - BladeCenter - 8842 Installation And User Manual page 88

Blade server
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Table 1. Abbreviated list of firmware error codes (continued)
Error code
Failing device or problem found
25C10003
One component in a DIMM pair is
either unsupported or defective, or a
DIMM pair contains unmatched
components.
26020008
PCI device firmware code evaluation
error.
2803000A
The Hypervisor function to get or set
the time-of-day (TOD) reported an
error.
2B208888
Operating-system termination request
has been received.
76
BladeCenter JS20 Type 8842: Installation and User's Guide
Suggested action
Note: For additional information about DIMMs, see
"Installing memory modules" on page 24.
1. Make sure that all the DIMMs in the blade server are
supported. Replace all the unsupported DIMMs.
2. Make sure that the DIMMs are installed in matched
pairs. If the DIMMs are not installed in matched pairs,
reinstall them in matched pairs.
3. Make sure that the DIMMs are correctly seated. If
necessary, reseat the DIMMs.
4. Restart the blade server.
5. Remove and reinstall the DIMMs one at a time until
the failing DIMM is isolated. Replace the defective
DIMM.
If the location code identifies a slot:
1. Reseat the adapter and restart the blade server.
2. Replace the adapter.
3. Check the http://www.ibm.com/support Web site for
system firmware updates. Apply the latest update, if
one is available.
4. If an update is not available, contact a system
administrator for assistance.
If the location code identifies the system board, replace
the system-board assembly. Contact a service support
representative for assistance.
Errors that are reported against the real-time clock can be
caused by low battery voltage and (more rarely) by power
outages that occur during normal system usage. These
errors are warnings that the real-time clock data content
must be re-established, and do not require any
component or FRU replacement unless the problem
remains. When one of these errors occurs, the time and
date information has been lost.
Reset the system date and time through the operating
system that you installed.
If the problem remains, perform the following steps:
1. Check for system or service processor firmware
updates. Apply the latest updates, if they are
available.
2. Replace the battery in the blade server. For additional
information, see the Hardware Maintenance and
Troubleshooting Guide.
Note: After you replace the battery, the blade server
is automatically reconfigured; however, you must reset
the system date and time through the operating
system that you installed.
3. If the problem remains, replace the blade server.
Contact a service support representative for
assistance.
This is an informational message. No action is required.

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