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Runtime fields
automatically filled in for you when the e-mail is sent. The runtime fields include the following:
{course-name}
{course-id}
{course-description}
{course-start-date}
{course-end-date}
Default e-mail reminder fields
There are default e-mail subject and message fields that you can use or change as you want. The
default subject and message are shown here:
Default subject
Default message
This is a reminder to complete the following course. Records indicate that you have not yet
completed this course.
Course: {course-name} ({course-id})
To access the course go to this URL:
The course URL is shown here.
If the preceding URL is a hyperlink, click it to access the course. Otherwise, cut and paste the
URL into your browser address box.
------- You are receiving this email because: -------
You are enrolled in this course and have not completed it.
E-mail reminder properties
Reminders are placed in a queue and are sent as follows:
•
Reminders set to be sent starting on the current date are sent shortly after the course is created.
•
Reminders set up for future dates are processed every night at midnight. On the set date,
depending on the number of e-mail reminders in the queue, they are sent within a few minutes
or a few hours after midnight PST. In most cases, enrollees receive their reminders by the time
they arrive for work in the morning.
Reminders appear to be sent from whomever creates the course, using the e-mail specified in their
Breeze account. Any e-mail delivery failure notifications are sent to this address.
All e-mail reminders are sent individually. Recipients do not see the list of other recipients in the
message header.
Managing courses
If you are an account administrator, a course manager, or a user with permission to manage a
specific Course Library folder, you can manage courses by doing the following tasks:
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Chapter 4: Managing the Course Library
Course information variables that you can use in your e-mail and that are
The current name of the course.
The current course ID.
The current course summary.
The current course start date, displayed in the format Saturday 12 July.
The current course close date, displayed in the format Saturday 12 July.
REMINDER: {course-name} must be completed
The default e-mail message is as follows:
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