Troubleshooting; Restart Server - HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual

Troubleshooting

This chapter will help you to diagnose and resolve problems with
the server product. The chapter has these sections:
•
Check Front-Panel Indicators. . . . . . . . . . . . . . . . . .page 10-2
•
Look Up Your Problem. . . . . . . . . . . . . . . . . . . . . . . .page 10-5
•
Procedures for Resolution or Repair. . . . . . . . . . . .page 10-14
If you have identified a problem with hardware or software, you can
look for the problem in the second section, "Look Up Your Problem".
If the symptoms are unclear or you do not find your problem listed,
then check all the indicators in the first section, "Check Front-Panel
Indicators" In both sections, you will be referred to documentation
on specific actions you should take.
For more help in solving problems, consult the subsequent
appendix A, "Getting Support". It includes the location of HP's Web
site for CD servers, where you can find more problem-solving tips in
the "Electronic Support Services" section. It also lists telephone
numbers for HP support.

Restart Server

One general method of restarting the server is to switch power off,
wait 10 seconds, and switch power on again (power cycle).
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