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HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual

Surestore cd/dvd-rom server
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  • Page 3 User’s Guide HP SureStore CD/DVD-ROM Server...
  • Page 4 A PARTICULAR PURPOSE. If your LAN covers an area served by more than Hewlett-Packard shall not be liable for errors one power distribution system, be sure their contained herein or for incidental or safety grounds are securely interconnected.
  • Page 5 Preface About This Guide This User’s Guide aids in installation and use of the HP SureStore CD/DVD-ROM servers. These are HP product numbers J3278B, J4150A, and J4152A, with firmware version 5.xx and later. This guide consists of the following chapters: 1.
  • Page 6 4 Preface...

  • Page 7: Table Of Contents

    Table of Contents Preface Table of Contents 1. Introduction How They Work ..........1-1 Where to Use Them .
  • Page 8 8. Caching and Archiving Using the Hard Disk Caching ............8-1 Archiving and Replacing Discs .

  • Page 9: Introduction

    Introduction HP SureStore CD-ROM Server HP SureStore CD-ROM Server Plus HP SureStore CD/DVD-ROM Server The HP SureStore servers connect CD-ROM and DVD-ROM drives to twisted-pair networks—either IEEE 802.3i 10-Base-T Ethernet or IEEE 802.3u 100Base-TX Fast Ethernet. All users on the network can share the information on any CD or DVD in the tower.

  • Page 10: Where To Use Them

    The server also supports the HTTP protocol. Therefore, you can access and manage it using a standard web browser, such as Netscape Navigator or Microsoft Internet Explorer. You can also remotely manage the server as a node in your network using popular network management applications.

  • Page 11: Features And Benefits

    Features and Benefits Complete Solution The HP CD/DVD-ROM server towers can be installed on the for the Task network in minutes, versus hours for other solutions (such as towers attached to file servers). File Server The server is pre-installed with all the network functionality Independence required.
  • Page 12 (You can also find technical support information at that World Wide Web site. Check with an HP-authorized dealer for additional assistance). Remote Management Hewlett-Packard’s Web JetAdmin automatically locates and with Web JetAdmin monitors multiple CD/DVD-ROM servers from a single console. and Others...

  • Page 13: Installing Your Server Tower

    Installing Your Server Tower The Products HP J3278B SureStore This tower has a server module in the top bay, and high-speed CD-ROM Server HP SureStore CD-ROM drives pre-installed in the other seven bays. HP J4150A SureStore This tower has a server module in the top bay. A large internal hard CD-ROM Server Plus drive is installed in the second bay, providing HP Multi-Disc Cache for storing copies of CDs and providing increased performance for...

  • Page 14: Unpacking Components

    Unpacking Components Unpack and inspect all parts for damage. Contact your dealer if anything is missing. • Server tower. Installed modules vary; see page 2-1. • User’s Guide, this manual (HP part no. 5967-9962) • Quick Installation Guide (HP part no. 5967-9968) •...

  • Page 15: Expanding The Tower

    Optional: Expanding the Tower HP J4148A This expansion tower provides the additional bays for expanding SureStore CD beyond the drives in the server tower. It includes a SCSI cable to connect the two towers and an external active HP SCSI terminator Expansion Tower to be installed on a rear SCSI connector.
  • Page 16 • Optional: You can use the HP C2982A CD-ROM Tower Rackmount Kit to Rack Mounting mount the tower in one of the following 19” racks: • HP J1464A Rack System/U25 • HP J1466A Rack System/U33 • HP J1500A Rack System/E41 •...
  • Page 17 3. On the front of the tower, switch on power. Verify that: Power indicator Status indicator SCSI indicator Power switch Network indicator Power indicator DISC indicator (not on J4152A) ON/BUSY indicator • The ON/BUSYor BUSY indicators on the HP CD-ROM or DVD-ROM drives go on.

  • Page 18: How To Use Hp Surestore Cd-Rom Drive

    How to Use HP SureStore CD-ROM Drive Example Drive Tray door Emergency Eject button ON/BUSY indicator DISC indicator Stop/Eject button • Tray door: Press Stop/Eject button to open door. Insert CD into drawer. Press Stop/Eject button to close door. • Stop/Eject button: Push to eject CD.

  • Page 19: How To Use Hp Dvd-Rom Drive

    How to Use HP DVD-ROM Drive Example Drive DIsc loading slot Emergency Eject button Label Side BUSY indicator Eject button • Disc loading slot: Insert a CD or DVD disc into this slot with the label side up (or for rack-mounted servers, with the label side facing the server module).

  • Page 20: Care Of Cd/Dvd-Rom Discs

    Care of CD/DVD-ROM Discs Always store a disc in its protective case or sleeve when not installed in a CD or DVD drive. Store it at temperatures between +10° and +60° C (+14° F to +140° F). Allow the disc to stabilize after moving it from one temperature extreme to another, before using it.

  • Page 21: Setup For Ip Networks And Http

    Setup for IP Networks and HTTP If you are running TCP/IP on your network, this chapter describes the basic procedures for getting access to the discs from the client workstations, for both required and optional configuration for IP network, and for access control related to IP. In addition, any workstations running HTTP (HyperText Transfer Protocol) over TCP/IP can use a web browser to most easily access discs and to do any configuration you need for the HP CD/DVD-ROM server.
  • Page 22 Before You Begin • Confirm with the network administrator that you may proceed with network configuration. • Obtain an unused IP address from the network administrator. Do not use the factory-default IP address (192.0.0.192) when Note installing the server. Do not assign an IP address before consulting the network administrator.
  • Page 23 Choice of Manual Methods 1. ARP (Address Resolution Protocol) is the easiest method to use on supported systems—Windows NT and UNIX. Details are found on page 3-4 to page 3-5. It requires that the IP address is sent to each new device individually. ARP is not routable; the workstation from which the configuration is made must be located on the same network segment as the server.
  • Page 24 Windows 95/98/NT: To assign the IP address in Windows 95, 98, or NT by using the arp command, first access the DOS prompt window. Using ARP Due to a Windows95 TCP/IP issue, a Windows95 workstation Note: needs an existing entry in its ARP cache table. You can check to Windows95 Only see if there are any entries by executing a ping command to a...
  • Page 25 UNIX: To assign the IP address in UNIX by using the arp command, perform the commands shown below. Using ARP Note The <LAN-address> can be found on the LAN Address label on the server or (top of) the tower; each pair of digits must be separated by a colon.
  • Page 26 Windows and To assign the IP address by editing the config.ini file, you must first set up access to the server from a workstation on the network, NetWare: using the instructions for “Client Access to Discs” in chapter 4 or 5, Editing the for your client networking protocol.
  • Page 27 UNIX: To assign the IP address in UNIX by using BOOTP: Using BOOTP 1. Obtain administrator privileges. 2. Append the following entry to your boot table, typically /etc/bootptab). <hostname> :ht= <hardwaretype> :vm= <vendormagic> :\ :ha= <LAN-address> :ip= <IP-address> :\ :sm= <subnetmask> :gw= <gatewayfield> Example: cdserv:ht=ether:vm=rfc1048:\ :ha=0060b0110086:ip=192.124.138.80:\...
  • Page 28 UNIX: To assign the IP address in UNIX by using DHCP: Using DHCP 1. Obtain administrator privileges. 2. Edit or create a scope in the DHCP manager of the dhcp daemon. The entries made in this scope should include: • Subnet mask •...

  • Page 29: Client Access To Discs

    Client Access to Discs Methods for For TCP/IP networks, two methods for client workstations to access Providing Access the server and its discs are possible. • A web browser can be used for access once an IP address is assigned (see the section starting on page 3-1). •...
  • Page 30 Click on a disc to view a list of its contents. All users have access to this page under the File View tab. They can browse and access the discs listed according to access permissions set up by the administrator. You can disallow web access to the discs by disabling the Enable access to volumes via Web browser (HTTP) setting (see page 3-13).

  • Page 31: Configuring The Server

    Configuring the Server By making configuration changes, you can customize server operation and can set access rights for security. Configuration Some IP configuration changes you might need are listed below. Tips Some of these items are detailed in this section. •...
  • Page 32 Web Browser Following step 3 above (page 3-9), select the Quick Setup tab for most configuration needs. The first time during a session, you will Configuration be prompted to enter the username (default is root) and password (default is pass). You are prompted to supply: username = root...
  • Page 33 Disabling Access In the Detailed View (from the Quick Setup page), you can switch off all access to the server through other protocols for which you do for Other not set up access restrictions. Protocols Disable Microsoft Windows access by using the Windows (SMB) tab and disabling the NetBIOS Protocol Bindings for both NetBEUI and TCP/IP.
  • Page 34 Access Rights: The HP CD/DVD-ROM server can be configured to restrict user access to CD/DVD-ROM drives, to individual discs, and to the Web Security server configuration. You can limit the number of users simultaneously accessing any disc to comply with user-license restrictions.
  • Page 35 Click on the Access Rights icon to display the Access Rights properties page for that access point. By Drive. To associate the access sharing and access rights with the drive, for whatever disc is in the drive, rather than the specific disc, click Drive for Use the access rights and properties of the Drive.
  • Page 36 Then the disc’s volume name (see page 3-16) will be changed to the default SCSI name, such as CD-id2lun0. You can change this name using the Name field on this property page. As a result, the icon in the Access Rights column will illustrate the key on top of a drive rather than a disc.

  • Page 37: Setup For Microsoft Networks (Smb)

    Setup for Microsoft Networks (SMB) This chapter describes the setup for Microsoft and IBM networks running SMB (Server Message Block). SMB is a protocol that makes use of NetBIOS. NetBIOS can be transported over different network protocols. The HP SureStore CD/DVD-ROM server supports the following transport methods automatically: •...

  • Page 38: Client Access To Discs

    Client Access to Discs The procedures for accessing your HP CD/DVD-ROM server are similar to accessing any other workstation or file server. Users at workstations (clients) on the network use the same procedures to access both types of servers, For easy access to the discs from applications, the server should be made available to each client system—“mapped”...
  • Page 39 Windows 95, 98, 1. Start the Windows Explorer from the Start Programs Menu. Windows NT 4.0 2. Expand the Network Neighborhood icon. The available resources are displayed. 3. Expand the Entire Network icon to list the workgroups. The server will appear in the (alphabetically) first workgroup on your local segment.
  • Page 40 7. In the path box, type \\HP hhhhhh \root, where hhhhhh are the last six digits of the server’s LAN hardware (MAC) address. 8. This maps the administrative root access to the server. If you wish to use this root access for the same drive letter the next time you start your computer, check Reconnect at Logon.
  • Page 41 14. Select a drive letter for your server or use the default drive letter. 15. Check Reconnect at Logon if you wish to use the server resource as the same drive letter the next time you start your computer. 16. Click the OK button. The server is ready for use. In the Microsoft network environment, network resources are Note accessed by specifying a server and a resource on that server...
  • Page 42 Windows for 1. Start File Manager. Workgroups 2. From the Disk menu, select Connect Network Drive. The following dialog is displayed. 3. Select a drive letter or accept the default. 4. In the Path field, type an entry for your server: \\HP hhhhhh\<path>...
  • Page 43 Windows NT 3.51 1. Start the File Manager. 2. From the Disk menu, select Connect Network Drive. 3. Select a drive letter or accept the default. 4. In the Path field, type an entry for your server: \\HP hhhhhh\<path> hhhhhh are the last six digits of your server’s LAN hardware (MAC) address.
  • Page 44 IBM Peer for OS/2 Make sure you have the peer for OS/2 installed on the workstation. If not, do the procedure on page 4-9 instead of the procedure on this page. 1. Double-click the OS/2 Peer icon. The Peer window opens: 2.
  • Page 45 3. From the Connection menu, select Create. The following dialog is shown: 4. In the Workstation field, enter HP hhhhhh , where hhhhhh are the last six digits of the server’s LAN hardware address. 5. In the Share/alias field, enter the name of the server folder or an individual disc: •...
  • Page 46 The server is mounted using the net use command, provided that the appropriate network support is installed. 1. At the DOS prompt, enter the following: net use <drive-letter> : \\HP hhhhhh\<path> hhhhhh are the last six digits of the server’s LAN hardware (MAC) address.

  • Page 47: Configuring The Server

    Configuring the Server By making configuration changes, you can customize server operation and can set access rights for security. Configuration Some server configuration changes you might need: Tips • Set up a password for the server. • Set up the server name. •...
  • Page 48 How and Where On the Quick Setup web page, you can select the wizard for Windows (SMB) to configure the following. (Clicking the wizard’s Server Appears Finish button causes the server to restart for the settings to take effect.) To change the server name to text that is easy for your clients to identify, set the SMB Server Name for the Windows (SMB) network environment.
  • Page 49 User Limits Use the Administration tab. Select the Discs and Drives button. Select the Discs and file system view. For each of the discs and for the root and for the volumes folder, you will see an icon in the Access Rights column.
  • Page 50 User-Level Access Control You can implement user-level security authenticated by an NT domain controller. A user logging in to the server must provide her identity (name and domain) and password. The server uses this information to validate the user identity against the primary domain controller (PDC).

  • Page 51: Setup For Novell Networks

    Setup for Novell Networks This chapter describes the setup for Novell networks running NCP (NetWare Control Protocol). The Novell network products could be NetWare 3.x, 4.x, or 5. The HP SureStore CD/DVD-ROM server supports NCP Note: transported over IPX and/or NetWare/IP. However, the server NetWare 5 does not support NetWare 5’s pure IP implementation;...

  • Page 52: Client Access To Discs

    Client Access to Discs The procedures for accessing your HP CD/DVD-ROM server are similar to accessing any other NetWare file server. Users at workstations (clients) on the network use the same procedures to access both types of servers, For easy access to the discs from applications, the server should be made available to each client system—“mapped”...
  • Page 53 Windows 95/98 and 1. Start the Windows Explorer from the Start Programs Menu. Windows NT 4.0 2. Expand the Network Neighborhood icon. The available resources are displayed. 3. Expand the Entire Network icon and open the NetWare networking folder. Skip ahead to step 10 if you see the server. However, if you cannot find the server name in NetWare, then continue here with step 4: 4.
  • Page 54 7. In the path box, type \\HP hhhhhh_ NW\SYS, where hhhhhh are the last six digits of the server’s LAN hardware (MAC) address. 8. This maps the administrative root access to the server. If you wish to use this root access for the same drive letter the next time you start your computer, check Reconnect at Logon.
  • Page 55 12. To map the server to a drive letter, right-click one of the following server resources: • For root access to everything, right-click the sys folder. • For access to all discs with one drive letter, right-click the volumes folder. •...
  • Page 56 Windows for 1. Start File Manager. Workgroups 2. From the Disk menu, select Connect Network Drive… The following dialog is displayed. If you also have Microsoft Network installed, you may have to click the NetWare button to display the dialog. 3.
  • Page 57 6. Once you are logged in to the server, click the Drive Connections button on the toolbar. The following dialog is displayed. 7. Double-click the volume name (HP 1801D8_NW_SYS in this case). Then double-click the Volumes folder to display the following dialog.
  • Page 58 8. Select a drive letter in the Drives listing and then: • For root access to everything, select HP hhhhhh _NW_SYS in the Resources list. • For access to all discs with one drive letter, select the VOLUMES folder in the Resources list. •...

  • Page 59: Configuring The Server

    Login Scripts As an alternative to setting up clients individually as described above, login scripts can be used to automate and distribute access to Alternative the discs. To map the networked discs, the attach/map (in NetWare 3.x) or login/map (in NetWare 4.x) commands are normally used.
  • Page 60 Disabling Access In the Detailed View (from the Quick Setup page), you can switch off all access to the server through other protocols for which you do for Other not set up access restrictions. Protocols You can disable Microsoft networking (SMB) access by using the Windows (SMB) tab and disabling the NetBIOS Protocol Bindings for both NetBEUI and TCP/IP.
  • Page 61 After you set up your own access to the server from a workstation on the network using the instructions in the previous section, “Client Access to Discs” starting on page 5-2, you can configure the server. Use the Wizard on the Quick Setup page. Select NetWare (NCP). Select NDS.
  • Page 62 Store NDS Rights in File First identify or create a directory on an existing Novell file server to contain the NDS access rights file. After you set up your own access to the server from a workstation on the network using the instructions in the previous section, “Client Access to Discs”...
  • Page 63 Default Settings in NetWare NDS After installing the server as an NDS server, the default security rights will protect all the configuration files. The System folder will be empty for users. The user rights to the server and its files and directories are set up as follows: •...
  • Page 64 Bindery Server The HP SureStore CD/DVD-ROM Server acts as a normal NetWare file server; you use the standard tools such as NWADMIN, SYSCON, and Filer for handling security. Two bindery modes are described below—with user authentication and without user authentication. With Authentication If user access control is desired, you must specify an authentication server to the CD/DVD-ROM server.
  • Page 65 Default Access Rights. The default access rights in NetWare bindery mode are set up by the following trustee assignments: • The root of the sys volume has [EVERYONE] as trustee, with File Scan, Read, Write, Create, Modify, and Erase rights. •...
  • Page 66 Start Filer on your NetWare bindery file server. d. Change the current directory to: <HP -netware-name> /sys: where <HP -netware-name> is the HP SureStore CD/DVD-ROM server’s NetWare name (by default HP hhhhhh _NW, where hhhhhh are the last six digits of your server’s LAN hardware address).
  • Page 67 Novell You can use the server in a NetWare environment that uses only the TCP/IP protocol with NetWare 4.11 (NetWare/IP). You can not NetWare/IP use the server with NetWare 5 in its pure IP implementation. You can use it with NetWare 5 in compatibility (4.11) mode. To use the IP protocol in NetWare, use Novell’s documentation to make sure that the NetWare TCP/IP environment is fully implemented first.
  • Page 68 Automatic Time Setting Up NDS Time Synchronization Synchronization If you are using NetWare NDS, you can set automatic time synchronization from a NetWare Time Server. On the Date and Time page, make sure the Time Zone is correctly set. Select Automatically and Novell Directory Services.

  • Page 69: Setup For Unix Networks (Nfs)

    Setup for UNIX Networks (NFS) This chapter describes the setup for UNIX systems on networks using NFS (Network File System) transported over UDP/IP. Examples of procedures for UNIX systems are included. You may need to refer to your system manuals for assistance with specific procedures.
  • Page 70 Reference on Different workstations need different points of access to the server. The network administrator or installer, for example, needs access to Server File configure and monitor the server and to configure access rights. System Then, the administrator may want to set up all the clients with access to the discs, bypassing the configuration files stored on the server.

  • Page 71: Configuring The Server

    Configuring the Server By making configuration changes, you can customize server operation and can set access rights for security. Configuration Some server configuration changes you might need: Tips • Disable workstation access to the server using protocols other than NFS. •...
  • Page 72 UNIX/NFS-Specific Access Controls You may restrict access by means of NFS to users with a certain Group IDs and User IDs (UID). You use standard UNIX commands or your platform-specific tools to set the rights for the mounted files. Example using standard UNIX commands: Using the example in step 2 of the mounting procedure on page 6-2, the local mount point is the HP cd directory.
  • Page 73 Authentication of a PC in an NFS Environment. PC workstations on a UNIX network can also be authenticated. This requires an authentication server and a Default User ID to be specified on the UNIX (NFS) configuration page under Quick Setup. The two settings are combined in 4 different ways, to obtain the following behavior.
  • Page 74 Access by Discs or Drives Access restrictions can be set individually for each CD/DVD-ROM drive, for each disc inserted into the drives, and for the server configuration files (in the System folder within the root), and for the volumes as a group (using the Volumes folder). Refer to the “File System Description”...

  • Page 75: Setup Reference For All Networks

    Setup Reference for All Networks This chapter is a collection of reference information helpful for setting up the HP SureStore CD/DVD-ROM server. Information needed for specific network operating systems is contained in chapters 3, 4, 5, and 6. Hardware installation procedures are in chapter 2.
  • Page 76 Administrative: Root Folder Access Using the Root folder (which is named sys or / in some operating systems) at the top level of the server directory structure as the access point allows access to all files, folders, discs, and system files. Network administrators, who configure and monitor the server, normally use this access.
  • Page 77 File System The server appears to each system as a file server. Like any other file server, it has a directory structure in which files are stored. The Description server directory structure is outlined below. The purpose of each folder is more fully explained below. Root <disc1>...
  • Page 78 Disc Folder There is a folder for each individual disc available in the server. It contains the contents of the disc. Its name will comply with the following rules: • The volume name held on the disc (here to be called the “disc name”) is used if another volume name has not been set specifically by an administrator (see below).
  • Page 79 Volumes Folder Use this folder as the access point for all discs in the server. When a disc is inserted into a drive, a folder for it is created in the server’s Volumes folder. All the files on that disc can be accessed through this folder.

  • Page 80: Configuration Methods

    Configuration Methods Using a Web To access the server’s web page, you must first configure the server Browser and the with an IP address as described in the section starting on page 3-1. The Enable HTTP setting must be left enabled. You can use any Server Web Page standard web browser, such as Netscape Navigator or Microsoft Internet Explorer.
  • Page 81 4. Select the Quick Setup tab for most network configuration needs. The first time during a session, you will be prompted to enter the username (default is root) and password (default is pass). You are prompted to supply: username = root password = pass (factory defaults) You have the choice of a configuration wizard—click on the...
  • Page 82 5. Some general settings for the server (such as its administrative password) are done under the Administration tab instead of the Quick Setup tab. If you had not supplied the name and password already this session you will be prompted to enter the username (default is root) and password (default is pass).
  • Page 83 6. To set access rights for the volumes on the server, use the Administration tab and click on the Discs and Drives button. One view is for Discs and File System. For each of the discs and access points on the server, you will see an icon in the Access Rights column.

  • Page 84: Remote Network Management Tools

    This can help you, for example, to check of the health of the networked peripherals or to assign IP addresses. HP Web HP Web JetAdmin is available from Hewlett-Packard for JetAdmin downloading from URL: www.hp.com/go/webjetadmin 10 Setup Reference for All Networks...

  • Page 85: Caching And Archiving Using The Hard Disk

    Caching and Archiving Using the Hard Disk Only for The hard disk drive included with the HP J4150A SureStore HP J4150A CD-ROM Server Plus is operated automatically for caching and archiving CDs. Disc data that is cached on the hard drive will be SureStore used automatically to speed up user access when the disc in a CD-ROM...
  • Page 86 Types of Cache Modes Caching • Partial The directory structure on the discs is cached. This speeds up browsing directories and finding files. By default, this mode also includes caching of the frequently accessed files on the discs. The disk space allocated for file caching can be reduced to zero to suspend file caching;...

  • Page 87: Archiving And Replacing Discs

    Archiving and Replacing Discs What is Archiving allows you to store more discs for user access than those Archiving? fitting into the tower’s drives at one time. Archiving uses the hard drive to store a persistent copy of a disc, a full “mirror” copy of all disc data that persists after you remove the actual disc.
  • Page 88 Removing an An archived disc remains user-accessible until you remove the archive. Three methods are the following: Archive • On the Administration web page, click Discs and Drives, select the “Discs and file system” view, and under Archive click the checkmark off for an individual disc.
  • Page 89 Switching Off Auto-Archiving and Making Specific Archives You can switch off auto-archiving for specific CD-ROM drives on the Administration web page for Discs and Drives, in the “Drives” view. Then you can set individual drives for auto-archiving, and any disc subsequently inserted into the drive will be archived automatically.

  • Page 90: Disk Space For Caching And Archiving

    Disk Space for Caching and Archiving Archiving has precedence over mirror caching. Mirroring uses some of the disk space unused by archives. When more space is needed for archiving or mirroring, then the least recently accessed mirrored data will be removed. The number of discs that can be mirrored or archived depends on the amount of data copied, not on an arbitrary disc capacity such as 650 megabytes.

  • Page 91: Upgrading The Firmware

    Upgrading the Firmware The firmware stored in Flash memory on the server can easily be updated over the network. All firmware updates supporting CD-ROM and DVD-ROM are free of charge. server Flash Memory: The program (firmware) that runs your Note is stored in Flash memory.
  • Page 92 Follow the steps below to install new server firmware: 1. Obtain a copy of the firmware update file from your HP-authorized dealer or from HP’s Electronic Support services. 2. Login to the server using the command: ftp <IP-address/host-name> where <IP-address/host-name> is either the IP address or the host name assigned to the server.

  • Page 93: Troubleshooting

    Troubleshooting This chapter will help you to diagnose and resolve problems with the server product. The chapter has these sections: • Check Front-Panel Indicators....page 10-2 •...

  • Page 94: Check Front-Panel Indicators

    Check Front-Panel Indicators The indicator lights (LEDs) on the front of the tower show the status of the tower, server, and CD/DVD-ROM drives. Power indicator Status indicator SCSI indicator Network indicator Power indicator DISC indicator (not on J4152A) ON/BUSY indicator On the tower nearest the top (when floor mounted): •...
  • Page 95 Normal The Power LEDs on the tower and server module are controlled by hardware and are always on when power is connected. The Conditions following tables describe the state of the other LEDs. On the Server Module Event Status SCSI Network Initial power to unit Solid Green...
  • Page 96 Error Conditions The following tables show how the front-panel LEDs display various problems. Look up the problem in the next section to find the procedure to resolve it. On the Server Module Status SCSI Network Problem to Look Up — Solid Red Network connection failure.

  • Page 97: Look Up Your Problem

    Look Up Your Problem Power LED is Off If the tower’s Power LED is not on, check the following causes and corresponding solutions. Possible Causes Resolution Power switch is off Make sure the power switch is on . Make sure the power cable is connected. Power cable not connected Be sure the power cable is appropriate for your country.
  • Page 98 Defective Disc HP CD-ROM drives in the tower are designed to automatically switch down to lower speeds when they encounter a defect or a scratch on the disc, and then to continue to read data at the slower speed until a new read command is transmitted to the drive. However, fingerprints, contaminants, or deep scratches on the disc surface may prevent the drive from successfully reading data.
  • Page 99 Disc and Drive CD-ROM or DVD-ROM Read or Drive Problem Access Problems If you cannot see or access the CD in a CD-ROM drive, and you see the ON/BUSY indicator flashing 5 times in a series, then open and close the CD tray door using the Stop/Eject button. Wait to see if the Disc goes on and ON/BUSY goes off;...
  • Page 100 Server Access Cannot Locate Server Failure If you are having trouble locating your server on your network, note the following: • The server may not immediately appear because your system and network protocols may require significant time to locate the server.
  • Page 101 Errors when Accessing Server or Discs If you get error messages when accessing the server or any disc: • If you have extended your server with an expansion tower, make sure it is switched on and that its SCSI connector is terminated.
  • Page 102 SCSI Problems If the Status LED is off and the SCSI LED is red, most likely there is a problem with the server, the tower’s SCSI bus, or a drive (a CD-ROM, DVD-ROM, or hard disk drive). Check the server module error conditions on page 10-4 for specific LED patterns.
  • Page 103 4. Switch off the server. Remove all drives (CD-ROM, DVD-ROM, and hard disk drives) from the tower—using the drive procedure following “Replace Hardware Components” on page 10-17. Making sure the power is still off, reattach the SCSI connection— the long flat ribbon cable—to the server. Switch on the server. Wait for the self-test process to complete and check the following: If the server’s SCSI LED is normal, then the tower is working and a drive may be faulty;...
  • Page 104 Errors When If your configuration changes have serious errors and you cannot succeed in changing back to a working configuration, then you can Changing reset the server to the factory-default condition, cycle its power Configuration again, and then reconfigure it for your network. Use the procedure to “Restore Factory-Default Settings”...
  • Page 105 NetWare NDS If you experience problems when installing your server in a NetWare NDS network, any errors that occur will be written to a Installation file named logfile.txt located in the ServerProperties folder Errors in the System folder on the server. Summary of System\ServerProperties\logfile.txt error messages for NDS: Error...

  • Page 106: Procedures For Resolution And Repair

    Procedures for Resolution and Repair This section contains the procedures referenced from the earlier sections on the front-panel indicators “Error Conditions” on page 10-4 and the “Problem” section starting on page 10-5. Restore The factory-default settings can be restored if required (for Factory-Default example, if you have accidently disabled all network protocols, or if you do not know the password).
  • Page 107 You are prompted to supply: username = root password = pass (factory defaults) On the next page, confirm that you wish to restore the defaults. The factory-default settings will be restored, and the server will automatically restart. If it fails to restart, try switching the power off, waiting 10 seconds, and then switching on power again.
  • Page 108 Problems Isolate Faulty If you suspect your server hardware is faulty, the fault must be isolated to one of the components that can be replaced by Hardware Hewlett-Packard Company: Component • An HP CD-ROM drive for HP towers • The server module •...
  • Page 109 Replace Opening the Tower Hardware 1. Switch off power to the tower (using the switch on the front). Components Note These instructions assume that the tower is floor-mounted rather than rack-mounted. “Top” and “up” mean toward the front panel power switch. 2.
  • Page 110 Replacing an HP CD-ROM, DVD-ROM, or Hard Disk Drive 1. With the front cover off (see the preceding procedure), remove a drive module by placing both hands on the two handles on both sides. Pull the module out from the front of the bay using even pressure on both handles.
  • Page 111 Replacing the Server Module 1. With the front cover off (see “Opening the Tower” on page 10-17), slide the server out from the front of the top bay of the tower—until the power supply, SCSI connector, and network connectors are visible. 2.
  • Page 112 Replacing the Tower Component 1. Before returning a faulty tower to HP, remove and retain all HP drive modules and the server module, as described in the previous three procedures. 2. Remove and save the LAN Address label, or copy and retain the information recorded on it.

  • Page 113: Getting Support

    Getting Support HP Customer Care Centers Phone Numbers North America USA & Canada 970-635-1000 Latin America: Argentina 541-778-8380 01 800-472-668446 Mexico 01 800-HPContigo Brazil 011-829-6612 Chile 800-360999 Venezuela 800-47-888 Europe and Middle East and Africa: Austria 0 7114 201080 Norway 22 11 6299 Belgium (Dutch) 0 2 626 8806...

  • Page 114: Electronic Support Services

    Electronic Support Services Hewlett-Packard provides software utilities, firmware upgrades, and support information for the HP SureStore CD/DVD-ROM servers on the World Wide Web and various bulletin board services. HP's Electronic Support Center: World Wide Web http://www.hp.com/go/cdrom_server Go to Keyword hp to reach the HP forum.

  • Page 115: Warranty

    Dealer will be familiar with your requirements and can provide assistance. Service from Hewlett-Packard’s Customer Care Centers will assist you in case of HP Customer difficulties with your HP SureStore CD/DVD-ROM servers. Use the telephone numbers in appendix A, “Getting Support”, for all...

  • Page 116: Your Warranty

    Póliza de Hewlett-Packard de México, S. A. de C. V. con domicilio en: Prolongación Reforma No. 470 Garantía Col. Lomas de Sta. Fe, 01210 (México)
  • Page 117 La Empresa se compromete a reparar o cambiar el producto, así como las piezas y componentes defectuosos del mismo, sin ningún cargo para el consumidor. Los gastos de transportación que se deriven de su cumplimiento serán cubiertos por Hewlett-Packard de México, S. A. de C. V. 3. Tiempo de Reparación: El tiempo de reparación en ningún caso será...
  • Page 118 2. Cuando el producto no ha sido operado de acuerdo con el instructivo de uso en idioma Español proporcionado. 3. Cuando el producto ha sido alterado o reparado por personas no autorizadas por Hewlett-Packard de México, S.A. de C. V. Notas: El consumidor podrá...
  • Page 119 2. La presente garantía cubre únicamente aquellos defectos que surgiesen como resultado del uso normal del producto y no por aquellos que resultasen de: a. Mantenimiento inapropiado o inadecuado, alteración o reparación realizados por personal no autorizado por HPA; b. Uso de software, accesorios, soportes, suministros, consumibles o interfaz no suministrados por HPA;...
  • Page 120 IMPLICITA DE COMERCIALIZACIÓN O ADECUACIÓN DEL PRODUCTO PARA UN PROPOSITO DETERMINADO. HPA NO OFRECE NINGUNA GARANTÍA DE QUE LA OPERACIÓN DE SUS PRODUCTOS SERÁ ININTERRUMPIDA O LIBRE DE ERRORES. Exoneración de responsabilidad: EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE GARANTIA, BAJO NINGUNA CIRCUNSTANCIA HPA SERÁ...

  • Page 121: Technical Specifications

    Technical Specifications All specifications are subject to change without prior notice. Note Server Height: 440 mm (17.5 in) Width: 215 mm (8.5 in) Dimensions Depth: 370 mm (14.5 in) J4150A: 20.46 kg (45.10 lb) J4152A: 20.60 kg (45.45 lb) Weight J3278B: 20.44 kg (45.05 lb) Front Door Lock, barrel type.

  • Page 122: Hp Surestore Cd/Dvd-Rom Drives

    HP SureStore CD/DVD-ROM Drives HP 32X CD-ROM Drive HP DVD-ROM Drive Full CAV Full CAV Data Transfer Rate: 2.082 MByte/s (14X speed) CD Sustained 4.828 MByte/s (32X speed) 4.8 MByte/s (32X speed) 10 MByte/s (synch) 10 MByte/s (synch) CD Burst 5 MByte/s (asynch/synch) 5 MByte/s (asynch/synch) —...

  • Page 123: Electrical And Environmental

    Electrical and Environmental Must be correctly At User-Selectable Input Voltage configured before power attached, or 100–127 Vac 200–240 Vac damage may result Power Current 50/60 Hz Frequency 41–104°F (5-40°C) Temperature 0–80% RHG, noncondensing Humidity Acoustics 5.5 B, maximum Environ- Geraeuschemission LwA=54 dB am fik- mental tiven Arbeitsplatz nach DIN 45635 T.19 J4150A: 219 Btu/h...

  • Page 124: Supported Network Systems

    Supported Network Systems NetWare 3.x, 4.x, 5.x (in compatibility mode only—not pure IP), Novell NetWare NetWare/IP Windows for Workgroups 3.11 Windows 95, Windows 98 Microsoft Windows Windows NT 3.51, 4.0 OS/2 Warp Server HP-UX 10.01, 10.10, 10.20, and 11.0 Other NFS-compatible UNIX systems UNIX (NFS over UDP/IP on TCP/IP networks) Internet/Intranet over HTTP 1.0 and...

  • Page 125: Regulatory And Safety Information

    Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate this equipment.
  • Page 126 Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class-A requirements. Japan: VCCI Class A Taiwan: Class A 2 Regulatory and Safety Information...
  • Page 127 European Union Declaration of Conformity. The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, the manufacturer's name and address, and the applicable specifications that are recognized in the European community. Regulatory and Safety Information D...

  • Page 128: Safety Statements

    Safety Statements Follow the basic “Safety Considerations” described on page 2 (the page following the title page in this User’s Guide). Chinese Safety Statement 4 Regulatory and Safety Information...
  • Page 129 USA, France: The HP SureStore CD/DVD-ROM Server contains a laser system and is classified as a “Class 1 Laser Product” under a U.S. Laser Safety Department of Health and Human Services (DHHS) Radiation Statement Performance standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 130 WARNING! HP J3278B SureStore CD-ROM Server, Lifting HP J4150A SureStore CD-ROM Server Plus, and HP J4152A SureStore CD/DVD-ROM Server Precautions may weigh in excess of 20 kilograms or in excess of 40 pounds (see “Weight” on page C-1 in appendix C). Two people are required to lift the tower.

  • Page 131: Index

    Index Numerics authentication NetWare bindery 5-4, 5-6, 5-14 100Base-TX 2-3 2-4, C-1 PCNFSD (NFS) 6-5 10Base-T 2-3 2-4, C-1 see also access control auto-discovery 7-10 auto-negotiate 2-5 access Access Rights icon and page 3-14 3-16, 4-13, 7-9 bay 1-1, 10-18 10-19 to all discs 7-5 bindery server for NetWare 5-4, 5-6, 5-14...
  • Page 132 configuration all networks 7-1 7-10 accessing NetWare 5-8 IP 3-11, 7-6 accessing SMB 4-10 Microsoft networking 4-11 4-14 long filenames 4-10 NFS (UNIX) 6-3 download 1-3 Novell NetWare 5-9 5-18 drive problems 10-12, 10-14 10-16 access control 3-14 3-16, 4-13, 7-2, 7-9 view all settings 3-12, 7-7 chaining 1-1 web pages 3-12, 7-6, 7-8...
  • Page 133 folders, see file system 7-3 IP 3-1 format of discs supported 10-6 10-7, C-1 address 3-1 frame type 10-11 setup 3-1 3-16 FTP 9-1 9-2, 10-15 support 1-2 see also NetWare/IP IPX 5-17 see also Novell NetWare handling discs 2-8 ISO 9660 C-1 hard disk 8-1 8-6, C-2...
  • Page 134 Microsoft NT, see also Windows NT Internet Explorer 1-2, 3-9 NTP 3-13 networking setup 4-1 4-14 NWADMIN 5-11 5-14 SMB, see SMB Windows versions supported C-4 mirroring 8-6 ON/BUSY indicator 2-5 2-6, 10-2 10-3 mounting see also BUSY see mapping or mounting online services A-2 see rack mounting D-6 OS/2 1-2, 4-8...
  • Page 135 subnet mask 3-7 support 1-4, A-1 rack mounting 2-4, D-6 switch RARP 3-3, 3-6 Eject 2-6 repair 10-16 10-20 input voltage switch 2-3, 2-5 reset to factory defaults 10-12, 10-14 10-16 Play 2-6 Restart parameter 7-10 power switch on tower 2-5 Restart Server button 7-7 sys access 5-4, 7-2 restarting the server 7-7, 7-10, 10-1...
  • Page 136 View Settings button 3-12, 7-7 viewing discs on web page 3-10 voltage 2-3, 2-5, 10-5 volume name 3-16, 4-13 4-14, 7-4, 10-9 VolumeProperties folder 7-5 Volumes folder 4-13, 7-2, 7-4 Warp 1-2 warranty service 10-18 10-20, B-1 browser 1-2, 3-9, 3-12, 7-8, 10-14, A-2, configuration page 3-12, 7-6, 7-8 Discs and Drive page 3-15, 7-9 File View page 3-10...
  • Page 138 Copyright © 1999 Hewlett-Packard Company Printed in U.S.A. 03/99 Manual Part Number 5967-9962...

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