HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server User Manual page 100

Server Access
Failure
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10 8 Troubleshooting
Cannot Locate Server
If you are having trouble locating your server on your network, note
the following:
•
The server may not immediately appear because your system
and network protocols may require significant time to locate the
server. You should wait at least 5 minutes and then try again.
•
In Windows networks, a "master browser" function performed
by one of the systems on your network may be required.
"Browse master" services are commonly performed by file
servers, but on peer-to-peer networks, the service may be
missing. Refer to your Windows system documentation for
information on adding file-server services.
•
Check if the server is talking on the network at all—whether
you can ping it in an IP network or whether it appears in the
Network Neighborhood in a Windows network. See also
"Difficulty Locating the Server in NetWare" on page 10-11.
•
If the server will not appear on the network, or you suspect that
your configuration changes have serious errors, then you can
reset the server to the factory-default condition, and cycle its
power again, to see if you can reconfigure it for the network.
Refer to the procedure to "Restore Factory-Default Settings" on
page 10-14.
If you cannot install the server to the network, call HP support for
help in isolating the failure, or go to HP's Web site containing more
problem-solving tips, as described in appendix A, "Getting Support".
If your server has failed according to indicator error conditions on
page 10-4, then the server module may be faulty; go to "Isolate
Faulty Hardware Component" from page 10-16 to page 10-19.