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Extron electronics ShareLink Pro 2500 User Manual
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Extron electronics ShareLink Pro 2500 User Manual

Extron electronics ShareLink Pro 2500 User Manual

4k dual screen wireless presentation system
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ShareLink Pro 2500
4K Dual Screen Wireless Presentation System
User Guide
Collaboration Systems
68-3824-01, Rev. A
12 24

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Summary of Contents for Extron electronics ShareLink Pro 2500

  • Page 1 ShareLink Pro 2500 4K Dual Screen Wireless Presentation System User Guide Collaboration Systems 68-3824-01, Rev. A 12 24...
  • Page 2 Safety Instructions Safety Instructions • English Istruzioni di sicurezza • Italiano AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad avvertire WARNING: This symbol, , when used on the product, is intended to l’utente della presenza di tensione non isolata pericolosa all’interno del alert the user of the presence of uninsulated dangerous voltage within the contenitore del prodotto che può...
  • Page 3 安全記事 • 繁體中文 안전 지침 • 한국어 警告: 경고: 이 기호 若產品上使用此符號， 是為了提醒使用者， 產品機殼內存在未隔離的危險 가 제품에 사용될 경우, 제품의 인클로저 내에 있는 電壓， 可能會導致觸電之風險。 접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다. 注意 若產品上使用此符號， 是為了提醒使用者， 設備隨附的用戶手冊中有重要 주의: 이 기호 的操作和維護...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used in this guide: ATTENTION: Risk of property damage. • Risque de dommages matériels. • NOTE: A note draws attention to important information. Specifications Availability Product specifications are available on the Extron website, www.extron.com.
  • Page 6 Front Panel Features and Cabling ........................9 Using the Standby Screen ..........................10 Operation Using a Computer ........................11 Connecting a Computer to the ShareLink Pro 2500 ................... 11 Connecting through an External WAP ......................11 Connecting through a Network Hub, Switch, or Router ................11 Downloading the ShareLink Pro Software ......................12...
  • Page 7 Mounting ................................88 Tabletop Mounting ............................88 Furniture Mounting ............................88 Rack Mounting .............................88 Firmware Download ............................89 Firewall Traversal ...............................90 Toolbelt ................................91 Secure Sockets Layer (SSL) Certificates ......................92 Troubleshooting ..............................93 Best Practices for Cleaning Your Extron Products .....................94 ShareLink Pro 2500 • Contents...
  • Page 8 ShareLink Pro 2500 • Contents viii...
  • Page 9 Features About the ShareLink Pro 2500 The ShareLink Pro 2500 is a 4K dual screen wireless presentation system that enables anyone to present wireless or wired content from their computers, tablets, or smartphones onto a display for easy collaboration. It features streaming technology that supports simultaneous display of up to four content sources, including an HDMI‑connected device.
  • Page 10 • Expo Mode enables the ShareLink Pro 2500 to display dynamic content as an alternative to the welcome screens — Temporarily display H.264 streams, videos, or image content instead of BYOD shared content for unique events, announcements, or signage ‑ Digital Signage LinkLicense required.
  • Page 11 WebShare technology displays slide images on attendees personal devices via a web browser — The ShareLink Pro 2500 enables meeting content to display on a participant mobile device. This is ideal for attendees who cannot easily view the main display.
  • Page 12 Ring NO Ground Here Sleeve(s) Sleeve(s) Right Right Right Sleeve Do not tin the wires! Ring NO Ground Here Balanced Input or Output Unbalanced Output Unbalanced Input Figure 3. Audio Output Captive Screw Connector Wiring ShareLink Pro 2500 • Installation...
  • Page 13 LED indicators: • Left LED (amber) indicates link speed: 1 blink per second: 10 Mbps, 2 blinks per second: 100 Mbps, 3 blinks per second: 1 Gpbs • Right LED (green) indicates a link is active. ShareLink Pro 2500 • Installation...
  • Page 14 ( ATTENTION: • Connect and pull the tie wraps until they are secure. Do not overtighten. • Connectez et tirez les serre-câbles jusqu’à ce qu’ils soient sécurisés. Ne pas trop serrer. ShareLink Pro 2500 • Installation...
  • Page 15 • factory defaults. Events are disabled. NOTE: Nothing happens if the • button is not pressed within NOTE: The Reset LED blinks four one second. times in quick succession during the reset, then remains on. ShareLink Pro 2500 • Installation...
  • Page 16 • By default, DHCP is ON for the LAN A port and DHCP is OFF for the LAN B port. The unit uses a static IP address for the LAN B port. • If DHCP has been enabled, when you disable DHCP, the unit reverts to using the previously‑set static IP address. ShareLink Pro 2500 • Installation...
  • Page 17 Windows 10 device without installing any software (see WFA 100 Miracast Adapter on page 23). This port can also be used for USB peripherals when using ConferenceShare (see the ConferenceShare User Guide at www.extron.com). ShareLink Pro 2500 • Installation...
  • Page 18 IP address — Use this IP address to identify and access the ShareLink Pro 2500 during connection and to download the ShareLink Pro client software. Login code — Use this code to connect to the ShareLink Pro 2500 using the software. This code can be customized or disabled via the Product Configuration Software (PCS).
  • Page 19 Connecting through a Network Hub, Switch, or Router 1. Ensure that your computer is connected to the network through a hub, switch, or router. 2. Connect one of the RJ‑45 connectors of the ShareLink Pro 2500 to the network device using an RJ‑45 cable.
  • Page 20 Downloading the software from the embedded Web pages 1. Ensure that your computer is connected to the ShareLink Pro 2500, either through an external WAP or through a physical network connection. The computer and the ShareLink Pro 2500 must be on the same network.
  • Page 21 3. Click the Download link on the next page to start the download. Note where the file is saved. 4. Open the saved executable (.exe) file. 5. Follow the instructions that appear on the screen to install the program. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 22 1. Open the ShareLink Pro software. The software searches for available devices on your network and lists them. 2. Click the desired ShareLink Pro 2500 device (see the standby screen for the device name). Figure 10. ShareLink Pro Devices List NOTE: •...
  • Page 23 Share from HDMI — Click this button to share the connected HDMI source as a window. Leave — Click this button and select Leave Session to exit the presentation session. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 24 OPUS (Mirror Screen feature only) Moderating a Presentation The ShareLink Pro 2500 default collaboration mode (Run-Time mode) allows a user to display content as a participant, or to control the presentation as a moderator. In this mode, everyone in the session starts as a participant, but a user may choose to take over as moderator.
  • Page 25 2. Click Enable Moderator. The Moderate page appears on the software menu as shown below: Figure 13. ShareLink Pro Software Moderate Page Pending Participants tab — Use this section to manage pending participants. Connected Participants tab — Use this section to disconnect any connected participants. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 26 • Your IT department can provide an uploadable SSL Certificate (see Secure Sockets Layer (SSL) Certificates on page 92). Once the certificate is loaded, the notification does not appear. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 27 Audience members must follow these steps to watch the presentation: 1. Open a web browser on the computer or mobile device, and enter the IP address of the ShareLink Pro 2500. The landing page opens as shown in figure 14 on the previous page.
  • Page 28 5. Select what you would like to share (Your Entire Screen, Application Window, or Chrome Tab). 6. Click the Share button to start sharing. NOTE: To share your computer audio, check the Share audio checkbox. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 29 1. Click Select File to browse to the firmware file. NOTE: The latest firmware file can be downloaded from the Extron website (see Firmware Download on page 89). 2. Select the firmware file, and click Update. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 30 LinkLicense — Use this panel to upload the LinkLicense file to the ShareLink Pro 2500. NOTE: A LinkLicense unlocks the Expo feature (streaming capability) for the ShareLink Pro 2500. To redeem (activate) a LinkLicense, go to and follow the online www.extron.com/llredeem...
  • Page 31 • To improve end user experience, ensure that the enterprise wireless access points serving the Wi-Fi network maintain high signal strengths and are configured to operate on Wi-Fi channels with the least interference (ideally unoccupied and non‑overlapping channels). ShareLink Pro 2500 • Operation Using a Computer...
  • Page 32 NOTE: Wi‑Fi must be enabled in order to discover ShareLink Pro devices. 4. Select the desired Sharelink Pro unit from the list, and enter the display code if prompted ( ) (see the Standby Screen for the ShareLink Pro hostname and code). ShareLink Pro 2500 • Operation Using a Computer...
  • Page 33 ( ) or in the Project panel ( NOTE: For important considerations regarding Miracast performance quality, connection methods, configuration, and troubleshooting see Miracast Connection Using the WFA 100 on page 52. ShareLink Pro 2500 • Operation Using a Computer...
  • Page 34 . It allows users to present photos, web pages, device screenshots, and the device camera ® (see instructions below). The ShareLink Pro 2500 also supports screen mirroring for Apple devices. This section covers the following: • Downloading the ShareLink Pro App •...
  • Page 35 Figure 18. ShareLink Pro Devices List 4. When prompted, enter the login code shown on the standby screen. 5. When connection is established, the app shows the Share screen (see the next page). ShareLink Pro 2500 • Operation Using a Mobile Device...
  • Page 36 NOTE: For iOS devices, follow the on‑screen instructions for mirroring the device screen, or see Using iOS Screen Mirroring on page 30. Leave – Click this button and select Leave Session to exit the presentation session. ShareLink Pro 2500 • Operation Using a Mobile Device...
  • Page 37 ShareLink Pro supports CEC, the ON and OFF buttons may be used to send out unidirectional Power ON and Power OFF commands to the display via CEC. ShareLink Pro 2500 • Operation Using a Mobile Device...
  • Page 38 This feature allows iOS device screens to be mirrored onto the display. 1. Ensure that the ShareLink Pro 2500 is powered and connected to the network. 2. Connect your device to the ShareLink Pro 2500 through Wi‑Fi (see step 2 of Connecting to a ShareLink Pro Unit on page 27).
  • Page 39 2. Select the New Connection button at the bottom. 3. Enter the IP address or hostname of the ShareLink Pro device that is outside the local subnet. 4. Enter a password if prompted. 5. Enter confirmation if prompted. ShareLink Pro 2500 • Operation Using a Mobile Device...
  • Page 40 For macOS devices: Click the AirPlay button in the menu bar as shown below. 7. Select the ShareLink Pro device from the device discovery list (see step 4 on the previous page). ShareLink Pro 2500 • Operation Using a Mobile Device...
  • Page 41 Once enabled, the EDS Host operates as a central communication hub between multiple ShareLink Pro devices deployed across multiple subnets across the entire network, as well as between end user mobile devices (phones, tablets, laptops, desktops, etc.) and ShareLink Pro devices on the network. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 42 Mobile devices operating as EDS Clients (by running ShareLink Pro software) establish a secure communication channel with the EDS Host device. • The client devices then present one of two different connection workflows (as instructed by the EDS Host) to the end user. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 43 NOTE: This is a global setting, meaning that the EDS Host instructs all mobile devices operating as EDS Clients to either prompt end user for Login Code (workflow 1) or to proceed directly to the device discovery page (workflow 2). ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 44 2. Connect to the ShareLink Pro unit to be assigned as the EDS Host. 3. Navigate to General Settings > Display Setup tab. 4. Click the Host on this ShareLink Pro checkbox in the Enterprise Discovery Service panel. 5. Click OK: ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 45 IP address of the EDS Host in the EDS Server field. 6. Repeat steps 1 ‑ 5 on all other ShareLink Pro units in the network to configure them as EDS Clients. If you changed the default EDS hostname, enter the new hostname. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 46 To configure all EDS Clients to operate with the same Code Setting: Check the top left checkbox to select all devices, then use the Set Code drop‑down list at the top to configure the Code Setting for all EDS Clients at once. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 47 The following page shows an example of a network configured for Airplay device discovery. The sections that follow show how to configure the ShareLink Pro devices in this example. Apply these steps to configure the devices in your network for Airplay device discovery. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 48 60 60 Smart 30 30 Phone INPUT OUTPUT CONTACT / TALLY OUTPUT POWER Tablet AUDIO _A MAX RS-232 RESET Laptop HDMI HDMI/CEC G +V Tx Rx G A/PoE+ SLP VENDOR-2 LAN B - 118.146.70.92 ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 49 ) in the Enterprise Discovery Service panel. This opens a list of all ShareLink Pro devices operating as EDS Clients (reporting to the EDS Host): 5. Click the Advertise AirPlay enable/disable slider ( ) for SLP-MeetingRoom-B. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 50 PRIVATE NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PRIVATE NETWORK via its own subnet. 9. Click the Advertise AirPlay enable/disable slider switch for SLP-Huddle-1 ( ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 51 PRIVATE NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PRIVATE NETWORK via its own subnet. 13. Click the Advertise AirPlay enable/disable slider switch for SLP-Classroom-3 ( ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 52 The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PRIVATE NETWORK via its own subnet. 16. Click the Advertise AirPlay enable/disable slider switch for SLP-GUEST-2 ( ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 53 The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PUBLIC NETWORK via its own subnet. 19. Click the Advertise AirPlay enable/disable slider switch for SLP-VENDOR-1 ( ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 54 Pro device in every other subnet (excluding Subnet #2) on the PUBLIC NETWORK. The appropriate LAN port is the port on the ShareLink Pro device that connects it to the PUBLIC NETWORK via its own subnet. ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 55 SLP VENDOR-1 LAN B - 118.146.70.91 POWER INPUT OUTPUT AUDIO IR/S DIG I/O LINE IN LINE OUT --A MAX RESET A/PoE+ HDMI HDMI/CEC HDMI/CEC Tx Rx G SLP VENDOR-2 LAN B - 118.146.70.92 ShareLink Pro 2500 • Enterprise Discovery Service...
  • Page 56 • ShareLink Pro devices must be equipped with the WFA 100 adapter in order for ShareNext to be enabled. • The client devices must be able to access the ShareLink Pro over the network to discover it. ShareLink Pro 2500 • Other Configuration Options...
  • Page 57 Apple devices (iOS and macOS) can natively discover nearby ShareLink Pro devices. All nearby ShareLink Pro units equipped with a WFA 100 are discovered and visible in the iOS and macOS screen mirroring device discovery list. ShareLink Pro 2500 • Other Configuration Options...
  • Page 58 3. Navigate to Logo Config > Web Content tab. 4. Within the Web URL field ( ), enter the URL generated by your digital signage Software as a Service (SaaS) provider. 5. Click the Assign To... button ( ShareLink Pro 2500 • Other Configuration Options...
  • Page 59 For example, if channels 1, 2, 3, and 4 have already been configured, then the web URL is configured as the source for channel 5. 7. Click Assign. The assigned web URL is shown on the Standby Source panel ( ShareLink Pro 2500 • Other Configuration Options...
  • Page 60 Miracast is a standard for wireless connections introduced by the Wi‑Fi Alliance. It enables the sharing of via wireless (over infrastructure) content wirelessly from mobile devices to displays. Ethernet The ShareLink Pro 2500 supports Miracast technology when used with the ShareLink Pro WFA 100 Facility/Room Wireless Access Point adapter (see About the WFA 100 on page 23).
  • Page 61 ShareLink Pro 2500 POWER INPUT OUTPUT AUDIO IR/S DIG I/O LINE IN LINE OUT --A MAX RESET Laptop HDMI HDMI/CEC HDMI/CEC Tx Rx G A/PoE+ Ethernet Facility/Room Wireless Access Point TCP/IP Ethernet Network CORPORATE NETWORK ShareLink Pro 2500 • Other Configuration Options...
  • Page 62 WINDOW PASS-THROUGH HDCP DECODER Ethernet SCREEN ShareLink Pro 2500 INPUT OUTPUT AUDIO IR/S DIG I/O POWER LINE IN LINE OUT --A MAX RESET HDMI HDMI/CEC HDMI/CEC A/PoE+ Tx Rx G TCP/IP Network Ethernet ShareLink Pro 2500 • Other Configuration Options...
  • Page 63 Minimize the number of network hops between the wireless access point and the ShareLink • Pro device. Refer to the Miracast Setup Guide available on the Extron website for more network design • considerations. ShareLink Pro 2500 • Other Configuration Options...
  • Page 64 Over Infrastructure – Check this box to share Miracast content via the Over Infrastructure method (as priority), with Wi‑Fi Direct as the failover method (see Miracast Connection Using the WFA 100 on page 52 for details). ShareLink Pro 2500 • Other Configuration Options...
  • Page 65 5. Verify that WDDM (Windows Display Driver Model) is version 1.3 or later ( If the WDDM version is lower than 1.3, update the graphics driver. 6. Click the Save all information button ( ) and save the text (.txt) file. ShareLink Pro 2500 • Other Configuration Options...
  • Page 66 5. Verify that the NDIS (Network Driver Interface Specification) version for the Wi‑Fi interface is version 6.30 or greater ( 6. If the NDIS version is lower than 6.30, update the Wi‑Fi adapter driver. ShareLink Pro 2500 • Other Configuration Options...
  • Page 67 SIS Configuration and Control This section contains SIS communication details and SIS commands and responses for the ShareLink Pro 2500. Topics in this section include: • Host Device Connection • SIS Overview • Command and Response Tables for SIS Commands...
  • Page 68 0 = Sync always active (default) 1 = No signal present timer, disable output 2 = Inactivity timer, disable output = Time out duration 0-999999 (1 second increments) 1000000 = Never times out Default = 30 seconds ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 69 = Client app controls label UTF‑8 characters permitted, maximum of 16 characters = HDMI client app controls X40! = Hide = Show (default) = Full control = Moderated = Run‑time (default) = Access mode ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 70 = mDNS hostname (alpha‑numeric up to 63 characters; no blanks, spaces, or special characters except hyphen (‑). NOTE: The first character must be an alphabetical character, and the last character must not be a hyphen. = Disabled = Enabled (default) = Status bar pop‑up ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 71 X13# 1 = Apple Screen Mirroring (AirPlay for iOS/macOS) 0 = Disabled = Bluetooth mode X13$ 1 = Enabled (Default) 1 = eth0/LAN A (Default) = NIC (Network Interface Card) X13% Number ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 72 = HDMI input signal detected rate (Ex: 1920x1080@60.00Hz); no signal = 0x0@0Hz = Video format = No signal, = DVI, = HDMI = EDID table slot Ex: 1920x1080@60.00Hz = Native resolution & refresh rate = EDID data in Hex X& ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 73 60 Hz 640x480 800x600 1024x768 1280x768 1280x800 1280x1024 1360x768 1366x768 1440x900 1400x1050 1600x900 1680x1050 1600x1200 1920x1200 480p 576p 720p 1080i 1080p 2048x1080 (2K) 2048x1200 2048x1536 2560x1080 2560x1440 2560x1600 3840x2160 4096x2160 * = Default ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 74 = DVI RGB 4:4:4 Full = Output video format = HDMI RGB 4:4:4 Full = HDMI RGB 4:4:4 Limited = HDMI YUV 4:4:4 Limited = HDMI YUV 4:2:2 Limited = HDMI YUV 4:2:0 Limited ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 75 = Always encrypt with continuous DVI trials = Disable authentication X1& = HDCP notification = Black screen = Green screen (default) = Unmute (default) = Mute video = Mute sync = Video mute status ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 76 (Host to Device) (Device to Host) Front Panel Lockout Front panel executive Lock/unlock front panel X2*] mode View lockout status X2*] (Verbose mode 2/3) X2*] KEY: = Off (default) = Executive mode = On ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 77 = Default unit name xx is the last six digits of the unique MAC address). = Firmware version (Ex: 1.00) = Firmware version and build version (Ex: 1.00.0010) = Internal temperature (2 digits, °C) ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 78 = Apple screen mirroring mode = Enabled (default) = Disabled (default) = Device discovery proxy X39! service = Enabled = mDNS hostname (alpha‑numeric up to 63 characters; no blanks, spaces, or special characters except hyphen (‑) ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 79 UTF‑8 characters permitted, maximum of 16 characters = Hide X40! = HDMI client app controls = Show (default) = Disabled = WebShare mode X40@ = Enabled (default) = Visible (default) = IP address visibility setting X40# = Masked ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 80 = random code generated after every collaboration 9999 session (after the last user disconnects) = No access (disabled) = No prompt for password (default) = WebView password option X4& = Custom password = Follow confirmation code ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 81 = Color described as RGB Hex triplets (RRGGBB) X7& = Disabled = Enabled (default) = Status bar pop‑up 1 s ‑ 300 s in 1 s increments (default = 20 s) X79! = Status bar pop‑up timer ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 82 = Still image transition time 1000 to 60000 ms in 1 ms increments (default = 10000 ms) = Time between still image sequences = Gallery setting 1 = Standby image gallery, 2 = Connected image gallery ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 83 = Connection age (in seconds) = Total number of users connected (integer – maximum = Video port ID (7 digits) X13@ = Device name (alpha‑numeric client friendly name for an active learning connection) ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 84 = Connection ID (10 digits) (Default is 30 = 300 seconds = 5 minutes) timeout: = Echo status: 0 = disabled, 1 = enabled (default) = Full screen state: 0 = disabled, 1 = enabled ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 85 Reset network settings Reset IP settings only. 1ZQQQ Zpq1 Full factory reset Reset all device and IP settings to ZQQQ default values and delete user‑loaded files. NOTE: Admin password resets to extron. ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 86 = Not HDCP Encrypted = HDCP Encrypted = Total number of users connected (integer – maximum 64) = HDMI Output 1 (Primary) = HDMI Output X10! 1 = HDMI Output 2 (Secondary) ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 87 = Expo Standby = Sharing = Disabled = Stream mode = Audio = Video = Audio and video (default) = Reserved = Source audio sample rate = Reserved = 44.1 kHz = 48 kHz ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 88 0 = Off/disable, 1 = On/enable = Track number ( 1 to maximum tracks currently defined) = Timecode (HH:MM:SS:DD, where DD is decimal seconds up to nine digits) X8& = Time (in seconds) = File path ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 89 = File path (file:///folder/filename, network path, network port path or RTSP stream URI) = Media URI (Uniform Resource Identifier). The prefix “file:///” is optional. = Preset number, and Media URI Example: [{“preset”:1, “uri”:file:///clips/clip1.mp4, “name”:“Chan1”}, …] 1 – 999 = Channel number ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 90 Default = /24, which represents the default subnet mask, 255.255.255.0. = Gateway IP address X12) Format nnn.nnn.nnn.nnn Default = 0.0.0.0 = LAN Port X5& 1 = LAN A, 2 = LAN B ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 91 /tmp 0TREE /Connected /media /nortxe-backup /shares /Standby /tmp 1*/aTREE /b/c (Verbose mode 2/3) Tree1*/a*/b /b/c/ KEY: X11# = Recursion (optional) 0 = Disabled 1 = Enabled (default) = Directory path (optional) X11$ ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 92 = Buffering and RTSP Multicast setting 0 = Off/Disabled 1 = On/Enabled X11% = Network interface 1 = LAN A = Initial play threshold (sec) X11^ = Rebuffering play threshold (sec) X11& ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 93 = Source logical address (our pseudo) 0 through 15 (-1 = not found or port not enabled) = Destination logical address (theirs) 0 through 15 (-1 = not found or port not enabled) ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 94 User selected elements (0 to 15) in the form of percent sign followed by 2 hex digits (Example: %2A%07%FF) = CEC address byte In the form of percent sign followed by 2 hex digits (Example: %E0 = Extron output [14] to TV [0]) ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 95 0 = Failed (NAK) device not detected, 1 = Success (ACK) device detected, 2 = Unable to send = CEC physical address 4 hexadecimal digits (Example: %10%00 for 1000) = CEC device presence 0-F = Device address, X = Missing, — = CEC port is off ShareLink Pro 2500 • SIS Configuration and Control...
  • Page 96 Best Practices for Cleaning Your Extron Products Mounting The ShareLink Pro 2500 can be placed on a tabletop, or mounted in a rack or underneath a desk. NOTE: Do not block or restrict air ventilation holes on the top and sides of the ShareLink Pro 2500.
  • Page 97 électriques autres que les connexions directes au circuit de dérivation (ex. : les multiprises). Rack Mounting Procedure The ShareLink Pro 2500 can be mounted in a rack, using an optional Extron rack mounting kit (see for part numbers). Follow the instructions provided with the kit. www.extron.com...
  • Page 98 21. Firewall Traversal In order for the ShareLink Pro 2500 to function correctly with the ShareLink Pro applications, it is recommended that the following firewall rules be used to allow traffic to pass. The table below details the ports and their functions.
  • Page 99 (see the Toolbelt Help file). You also can manually add devices, using the known IP addresses. Once you log in to a ShareLink Pro device, you can perform tasks such as: • View the device and system information. • View and edit network information. ShareLink Pro 2500 • Reference Information...
  • Page 100 Secure Sockets Layer (SSL) Certificates The ShareLink Pro 2500 ships with factory‑installed SSL certificates created by Extron. If you want or are required to use a different SSL certificate at your installation site, then you can use PCS to change the SSL certificate at any time.
  • Page 101 Make sure the device is connected to the internet. The Share Website feature on the iOS app shows a blank page Unable to install NET 4.6.2 on a Install Windows update KB2919355. Windows 8.1 system ShareLink Pro 2500 • Reference Information...
  • Page 102 Please contact us if you have any questions about the guidelines or if you have a question about cleaning the product. ShareLink Pro 2500 • Reference Information...
  • Page 103 Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.