Troubleshooting - NEC POWERMATE VE - SERVICE MANUAL 05-1996 Service Manual

1-22 Technical Information

Troubleshooting

If trouble is experienced in using the NEC DMI Browser, here are a few suggestions to
follow.
Reboot the system after installation, otherwise you may have problems running the NEC
DMI Browser.
If the product name, serial number, system boot time, or other attribute returns a N/A,
check the following:
n
Look at the AUTOEXEC.BAT file to see if the line
DMIDIR%\WIN16\BIN\NECDMI.EXE is present.
n
Make sure the file NECDMI.DAT is located in the DMIDIR%\WIN16\BIN
subdirectory.
n
Check that NECCI.EXE is running.