Decoding Error Numbers - Cisco 2509 - Router - EN User Manual

Decoding Error Numbers

Step 2
Decoding Error Numbers
Note
Step 1
User Guide for Cisco Secure ACS for Windows Server
D-26
Type:
CSUtil.exe -y
and press Enter.
Result: CSUtil.exe exports Windows Registry information for Cisco Secure ACS
to a file named
setup.txt
You can use the -e option to decode error numbers found in Cisco Secure ACS
service logs. These are error codes internal to Cisco Secure ACS. For example,
the CSRadius log could contain a message similar to the following:
CSRadius/Logs/RDS.log:RDS 05/22/2001 10:09:02 E 2152 4756 Error -1087
authenticating geddy - no NAS response sent
In this example, the error code number that you could use CSUtil.exe to decode
is "-1087":
C:\Program Files\CiscoSecure ACS v
CSUtil v3.0(1.14), Copyright 1997-2001, Cisco Systems Inc
Code -1087 : External database reported error during authentication
The -e option applies to Cisco Secure ACS internal error codes only, not to
Windows error codes sometimes captured in Cisco Secure ACS logs, such as
when Windows NT/2000 authentication fails.
For more information about Cisco Secure ACS service logs, see
page 9-28.
To decode an error number from a Cisco Secure ACS service log, follow these
steps:
On the Cisco Secure ACS server, open an MS DOS command prompt and change
directories to the directory containing CSUtil.exe. For more information about the
location of CSUtil.exe, see
Appendix D Cisco Secure ACS Command-Line Database Utility
.
x x
. \Utils: CSUtil.exe -e -1087
Location of CSUtil.exe and Related Files, page
Service Logs,
D-2.
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