Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION 2.2 - FOR MICROSOFT EXCHANGE User Manual
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Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION 2.2 - FOR MICROSOFT EXCHANGE User Manual

Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION 2.2 - FOR MICROSOFT EXCHANGE User Manual

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Cisco TelePresence
Management Suite
Extension
for Microsoft Exchange
Version 2.2
User Guide
D14753.01
December 2010

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Summary of Contents for Cisco TELEPRESENCE MANAGEMENT SUITE EXTENSION 2.2 - FOR MICROSOFT EXCHANGE

  • Page 1 Cisco TelePresence Management Suite Extension for Microsoft Exchange Version 2.2 User Guide D14753.01 December 2010...

  • Page 2: Table Of Contents

    Using Direct Resource Booking ....................... 4 Using Asynchronous Booking ......................5 Editing Meetings ............................5 Deleting Meetings ........................... 5 Modifying Meetings from Cisco TMS ...................... 6 Using the Resource’s Calendar Directly ....................6 Using the TANDBERG Form ....................7 Description of Form Fields ........................7 Frequently Asked Questions regarding Outlook Booking ..........

  • Page 3: Introduction

    Introduction Cisco TMS Extension for Microsoft Exchange (Cisco TMSXE) is an optional add-on to the Cisco TelePresence Management Suite (Cisco TMS). This integration gives you the ability to schedule video conferences and invite participants directly from your Microsoft Outlook client while viewing availability information of resources regardless of where meetings are created.

  • Page 4: Meeting Management

    8. When finished, press the Send button to save the meeting and send out the invitations. As the booking process from here on varies slightly depending on whether Cisco TMSXE is using the Direct Resource Booking model, it is explained separately for each model.

  • Page 5: Using Asynchronous Booking

    If for some reason the meeting request is rejected by one of the rooms/systems, the pop-up message will not appear, the meeting request will stay open, and you will get an email message from Cisco TMSXE providing additional detail on why the meeting was rejected. Make adjustments to your meeting as necessary and click Save to try to rebook your meeting and the same saving process will repeat.

  • Page 6: Modifying Meetings From Cisco Tms

    Meetings booked by a user that include a Cisco TMS integrated room/system will automatically be created in Cisco TMS, and the meeting organizer will be set as the meeting owner in Cisco TMS. The meeting in Cisco TMS will only show rooms/systems included in the meeting and not individuals included in the meeting.

  • Page 7: Using The Tandberg Form

    To use the form, select the TANDBERG tab in the calendar entry and make changes as desired. Any values left as Default will use the default setting as defined in Cisco TMS by the administrator. An existing meeting can be edited with changes on the TANDBERG tab. Be sure to use the Send Update button when saving changes to an existing meeting.
  • Page 8 A free text area where notes about the conference can be added and can be seen in Cisco TMS. If the booked video systems are linked up with a contact person who receives email messages when a system is booked, the person will also get this message.

  • Page 9: Frequently Asked Questions Regarding Outlook Booking

    Only. Q: Why do I not see any MCUs in my Outlook lists? A: Booking of a MCU is handled automatically by Cisco TMS based on the number and type of participants requested in the conference. Q: Can I book a meeting that only has dial-in participants from Outlook? A: For a meeting request in Exchange to create a Cisco TMS conference, at least one integrated room/system must be included in the meeting.

  • Page 10: Checking For Updates And Getting Help

    New feature and maintenance releases are published regularly, and we recommend that your software is always kept up to date. If you experience any problems when configuring or using Cisco TMS Extension for Microsoft Exchange, consult the documentation at http://www.tandberg.com/support/video-conferencing- documentation.jsp...
  • Page 11 THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners.

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