3Com 3CRUS2475 User Manual page 320

Problems
Lost password
Possible Cause Solution
The Password Recovery Procedure enables the user to
override the current password configuration, and
disables the need for a password to access the console.
The password recovery is effective until the device is
reset. If the password/user name has been forgotten or
lost. The password must be reconfigured using either
the CLI commands or via the Embedded Web
Interface. The Password Recovery Procedure is invoked
from the Startup menu:
1 Reboot the system either by disconnecting the
power supply, or enter the command: the following
message is displayed:
Console #reload
Are you sure you want to reboot the system
(y/n)[n]?
2 Enter Y. The device reboots. After the POST, when
Autoboot in 2 seconds - press
the text "
RETURN or Esc. to abort and enter
prom.
" is displayed, press <Enter>. The Startup
Menu is displayed.
[1] Download software
[2] Erase flash file
[3] Erase flash sectors
[4] Password Recovery Procedure
[5] Enter Diagnostic Mode
[6] Back
3 Enter 4 within 15 seconds after the bootup process
from the StartUp menu. If the startup menu option
is not selected within 15 seconds, the accessibility
requirements are erased, and the system continues
to load. The password is defined using the CLI
mode.
4 Enter the CLI configuration mode.
5 Enter the password commands:
username, enable password, or password
[line].
enable password level 1
For example:
password *****
6 Enter the command exit. The CLI mode is exited.
enable password level 1
For example:
password *****.
Troubleshooting Solutions 319