3Com WX2200 - Wireless LAN Controller Hardware Installation Manual
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3Com WX2200 - Wireless LAN Controller Hardware Installation Manual

3Com WX2200 - Wireless LAN Controller Hardware Installation Manual

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Download this manual See also: Reference Manual, Configuration Manual
Wireless LAN Mobility System
Wireless LAN Switch and Controller

Hardware Installation Guide

WX4400
WX1200
WXR100
WX2200
http://www.3Com.com/
Part No. 10015410 Rev. AA
Published August 2006
3CRWX440095A
3CRWX120695A
3CRWXR10095A
3CRWX220095A

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  • Page 1: Hardware Installation Guide

    Wireless LAN Mobility System Wireless LAN Switch and Controller Hardware Installation Guide WX4400 3CRWX440095A WX1200 3CRWX120695A WXR100 3CRWXR10095A WX2200 3CRWX220095A http://www.3Com.com/ Part No. 10015410 Rev. AA Published August 2006...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time 01752-3064 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

  • Page 3: Table Of Contents

    Management Features Layer 2 Switching Features IP Services Authentication, Authorization, and Accounting Roaming RF Management WX S NSTALLING AND ONNECTING A WITCH Unpacking a WX Switch Installation Requirements and Recommendations 3Com Wireless Switch Manager Network Plan Installation Location Cable Requirements...
  • Page 4 Installation Hardware and Tools Installing a WX Switch Equipment Rack Installation Tabletop Installation Installing a Power Supply in a WX4400 Switch Installing a New Power Supply Replacing a Power Supply Powering On a WX Switch Powering On a WXR100 Switch Connecting to a Serial Management Console Troubleshooting a Serial Management Connection Connecting to the Network...

  • Page 5: About

    BOUT UIDE This guide shows you how to install a 3Com Wireless LAN Switch WXR100 or WX1200, or 3Com Wireless LAN Controller WX4400 or WX2200 in a Mobility System wireless LAN (WLAN) and deploy basic IEEE 802.11 wireless service. Read this guide if you are a network administrator or other person installing WXR100, WX1200, WX2200, or WX4400 switches and deploying 802.11 wireless service in a network.

  • Page 6: Documentation

    BOUT UIDE Table 2 Text Conventions Convention Description Monospace text Sets off command syntax or sample commands and system responses. Bold text Highlights commands that you enter or items you select. Italic text Designates command variables that you replace with appropriate values, or highlights publication titles or words requiring special emphasis.

  • Page 7: Documentation Comments

    Documentation Comments Wireless LAN Switch Manager Reference Manual This manual shows you how to plan, configure, deploy, and manage a Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN Switch Manager (3WXM). Wireless LAN Switch Manager User’s Guide This guide shows you how to plan, configure, deploy, and manage a Mobility System wireless LAN (WLAN) using the 3Com Wireless LAN Switch Manager (3WXM).
  • Page 8 BOUT UIDE Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to Technical Support or sales should be directed in the first instance to your network supplier.

  • Page 9: Wx Switch

    A 3Com Wireless Switch (WX) provides mobility and authentication, authorization, and accounting (AAA) services for wireless or wired users. A WX switch also controls the operation of 3Com Managed Access Point (MAP) access points, which control and manage IEEE 802.11 operation over the air.

  • Page 10: Hardware Features

    A WX2200 switch is one RU high and also can be installed in a standard 48.26-cm (19-inch) equipment rack or on a tabletop. Figure 1 shows the features of a WX2200 switch. Figure 1 3Com WX2200 Switch Serial Power console port...

  • Page 11: Wxr100 Switch

    A WXR100 switch is compact and can be installed on a tabletop. Figure 2 shows the external hardware features of an WXR100 switch. Figure 2 3Com WXR100 Switch CAUTION: Do not stack WXR100 switches. Stacked WXR100 switches can overheat and cause loss of equipment functionality or permanent damage.

  • Page 12: Wx1200 Switch

    A WX1200 switch is one RU high and can be installed in a standard 48.26-cm (19-inch) equipment rack or on a tabletop. Figure 3 shows the external hardware features of a WX1200 switch. Figure 3 3Com WX1200 Switch—Control Features Power Serial...

  • Page 13: Wx4400 Switch

    A WX4400 switch is two rack units (RUs) high and can be installed in a standard 48.26-cm (19-inch) equipment rack or on a tabletop. Figure 4 identifies the external hardware features of a WX4400 switch. Figure 4 3Com WX4400 Switch—Control Features Serial Flash...

  • Page 14: Management Features

    1: WX S HAPTER WITCH VERVIEW Management Serial console port—The serial console port provides a direct Features management connection to a WX switch’s command-line interface (CLI). The port has a DB-9 female connector and supports the EIA-232D signaling standard. 10/100 out-of-band management port—The WX2200 switch features an out-of-band management port, which allows you to connect the switch to a network server and configure the switch to boot using a software image downloaded from the server.

  • Page 15: Network Interfaces

    Hardware Features Network Interfaces 10/100 Ethernet ports—A WXR100 switch has two 10/100BASE-TX Ethernet ports. A WX1200 switch has eight 10/100BASE-TX Ethernet ports. Each port has a standard RJ-45 connector and uses Category 5 (Cat 5) cable based on the EIA/TIA-586 standard. On the WXR100, port 2 can be configured for MAP access points and can support Power over Ethernet (PoE).

  • Page 16: Wx1200, Wx4400, And Wx2200 Status Leds

    1: WX S HAPTER WITCH VERVIEW WX1200, WX4400, The WX1200, WX4400, and WX2200 switches have LEDs that indicate and WX2200 Status port, power, and CPU status. Table 4 lists the LEDs. (For the location of LEDs each LED, see Figure 3 and Figure 4.) Table 4 WX1200, WX4400, and WX2200 Status LEDs Appearance Meaning...

  • Page 17: Wxr100 Leds

    Hardware Features Table 4 WX1200, WX4400, and WX2200 Status LEDs (continued) Appearance Meaning Solid green For a MAP access point’s active link, with PoE enabled, all the following are true: (WX1200 only) MAP access point has booted. MAP access point has received a valid configuration from the WX switch.
  • Page 18 1: WX S HAPTER WITCH VERVIEW Table 5 WXR100 Status LEDs Appearance Meaning Power status Solid green The switch is receiving power. Unlit The switch is not receiving power. Link Solid green 100-Mbps link is operational. (ports 1 and 2) Solid amber 10-Mbps link is operational.

  • Page 19: Software Features

    3Com Wireless Switch Manager management application—3Com Wireless Switch Manager is an extensive GUI application for planning, configuring, deploying, and managing a 3Com network and its users. 3Com Wireless Switch Manager uses Secure Sockets Layer protocol (SSL) to interact with MSS.

  • Page 20: Ip Services

    1: WX S HAPTER WITCH VERVIEW IP Services IP interfaces—You can configure an IP interface for each VLAN. IP ping and traceroute—You can test IP connectivity between the WX switch and other devices. Domain Name Service (DNS)—You can configure the switch to use DNS servers for name resolution.

  • Page 21: Rf Management

    RF Auto-Tuning—MSS can automatically assign channels and power settings to MAP access points based on RF information collected from the network. Radio frequency (RF) topology—With 3Com Wireless Switch Manager, you can verify site coverage and capacity. Rogue detection and countermeasures—MAPs can be used to gather RF information for validating an RF deployment plan, and for detecting and combatting rogue access points.
  • Page 22 1: WX S HAPTER WITCH VERVIEW...

  • Page 23: Installing And Connecting Awx Switch

    WX S WITCH Before installing a WX switch, you might need to generate a network plan with 3Com Wireless Switch Manager. (See “3Com Wireless Switch Manager Network Plan” on page 25.) Unpacking a WX The shipping carton for a WX switch contains the following items:...
  • Page 24 1 Open the carton and carefully remove the contents, if you have not already done so. 2 Place the packing materials back in the carton and save the carton. 3 Verify that you received each item in the previous list. If any item is missing or damaged, contact 3Com.

  • Page 25: Installation Requirements And Recommendations

    Requirements and installing a WX switch. Recommendations 3Com Wireless Switch If you are using 3Com Wireless Switch Manager to plan your 3Com Manager Network Mobility System installation, 3Com recommends that you create and Plan verify a network plan for the entire 3Com network installation before installing WX switches or MAP access points.

  • Page 26: Cable Requirements

    2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Cable Requirements To avoid installation problems, use the proper cables. WARNING: The gigabit Ethernet fiber-optic interfaces use Class 1 lasers. To reduce the risk of eye injury, do not stare into the interface or otherwise direct the laser beam into your eye.
  • Page 27 Installation Requirements and Recommendations Table 7 Ethernet Interfaces (continued) Connector Maximum Link Type Cable Type Type Distance 1000BASE-LX Single mode 9/10-µm fiber 10,000 m (32,808.4 feet) Multimode 50-µm fiber 550 m (1804.5 feet) Multimode 62.5-µm fiber 550 m (1804.5 feet) 1000BASE-TX Cat 5 copper RJ-45...
  • Page 28 2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Table 9 10/100 Ethernet Straight-Through Pin Signals WX Switch Other Device Function Function PoE+ PoE+ PoE+ PoE+ PoE- PoE- PoE- PoE- MAP Cable Requirement Use a straight-through Ethernet cable to connect a MAP access point directly to a WX switch or indirectly through another device.

  • Page 29: Installation Hardware And Tools

    Installation Requirements and Recommendations Installation Hardware Table 10 lists the mounting hardware and tools required for each type of and Tools installation. Table 10 Required Mounting Hardware and Tools Included with Mounting Option Required Hardware and Tools the Product Equipment rack Mounting brackets Front-mount or Four rack-mount screws and...

  • Page 30: Installing A Wx Switch

    2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Installing a WX You can mount a WX1200, WX4400, or WX2200 switch in a standard Switch 48.26-cm (19-inch) equipment rack or on a tabletop. Each switch is shipped with two brackets for rack mounting and four adhesive rubber feet for tabletop mounting.

  • Page 31: Equipment Rack Installation

    Installing a WX Switch Equipment Rack You can install a WX4400 switch into a front-mount or center-mount Installation equipment rack. You can install a WX2200 or WX1200 switch into a front-mount equipment rack. Figure 7 shows how to install a WX4400 switch into a front-mount equipment rack.
  • Page 32 3 Reinsert the screws to secure the brackets to the WX switch. 4 Repeat for the other bracket. WARNING: 3Com recommends that you ask someone to assist you with the remaining steps. If you accidentally drop the WX switch, you can be...

  • Page 33: Tabletop Installation

    Installing a WX Switch 5 Lift the WX switch into position in the equipment rack. WARNING: To prevent the WX switch from slipping, do not release the switch until all the rack-mount screws are tight. 6 Insert the bottom rack-mount screws into the bracket flanges to secure the WX switch to the equipment rack, then insert the top screws.

  • Page 34: Installing A Power Supply In A Wx4400 Switch

    2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Installing a Power A WX4400 switch is shipped with a single 100-240 VAC autosensing AC Supply in a WX4400 power supply. One power supply provides enough power for a fully Switch configured system.

  • Page 35: Replacing A Power Supply

    Installing a Power Supply in a WX4400 Switch Figure 9 Inserting a Power Supply in a WX4400 Switch 5 Tighten the thumbscrew using a #2 Phillips-head screwdriver. 6 Go to “Powering On a WX Switch” on page 37. Replacing a Power Supply 1 Remove the power cord from the power supply.
  • Page 36 2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Figure 10 Removing a Power Supply from a WX4400 Switch Loosen thumbscrew 4 Place your other hand under the supply to support it and remove the supply the rest of the way out of the slot. 5 Go to step 3 of “Installing a New Power Supply”...

  • Page 37: Powering On A Wx Switch

    Powering On a WX Switch Powering On a WX Switch WARNING: The WX switch relies on the building’s installation for overcurrent protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors.

  • Page 38: Connecting To A Serial Management Console

    2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Connecting to a Initial configuration of the WX switch requires a connection to the switch’s Serial Management CLI through the serial console port. Figure 11 shows how to install a serial Console cable on the WX switch.

  • Page 39: Troubleshooting A Serial Management Connection

    Troubleshooting a Serial Management Connection Troubleshooting a If a command prompt does not appear when attempting to initiate a Serial Management serial management connection, do the following: Connection 1 Verify that the WX switch is powered on. 2 Verify that the serial cable is fully inserted in the PC and WX switch ports. 3 Verify that the correct modem settings are configured in the terminal emulation application: 9600 bps...
  • Page 40 2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH For installations in Japan: Provide an earthing connection before you connect the mains plug to the mains. When disconnecting the earthing connection, make sure to disconnect only after you pull out the mains plug for the mains.
  • Page 41 Connecting to the Network MAP LED Appearance Meaning Solid green For a MAP access point’s active link, with PoE enabled, all the following are true: MAP access point has booted. MAP access point has received a valid configuration from the WX switch. Management link with a MAP access point is operational.

  • Page 42: Connecting To Gigabit Ethernet Devices

    2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Connecting to Gigabit The following procedures explain how to connect a WX4400 switch’s Ethernet Devices copper or fiber Gigabit port to the network. WARNING: The gigabit Ethernet fiber-optic interfaces use Class 1 lasers. To reduce the risk of eye injury, do not stare into the interface or otherwise direct the laser beam into your eye.
  • Page 43 Connecting to the Network Figure 14 GBIC Removal from a WX4400 Switch Squeeze the lock clips to release GBIC. To install a GBIC: 1 Insert the GBIC into a GBIC slot on the front panel until it clicks into place. 2 Remove the protective covering(s) from the port connector(s) and set them aside in a safe place for later use.
  • Page 44 2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Connecting to a Fiber Gigabit Device (WX2200) You must install a miniature gigabit interface converter (mini-GBIC) to connect a WX2200 switch to 1000BASE-SX, 1000BASE-LX, or 1000BASE-TX cable. Figure 15 shows how to install a mini-GBIC. Figure 16 shows how to remove one.
  • Page 45 Connecting to the Network To install a mini-GBIC: 1 Insert the mini-GBIC into a mini-GBIC slot on the front panel until it clicks into place. 2 Remove the protective covering(s) from the port connector(s). 3 Insert the network cable. For 1000BASE-SX or 1000BASE-LX fiber, make sure you insert the two cable ends in the proper sides (transmit or receive).
  • Page 46 2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH...

  • Page 47: Wx Technical Specifications

    WX T ECHNICAL PECIFICATIONS See the appropriate table for the technical specifications for the following wireless switch models: Table 11 — Wireless switch model WX4400 Table 12 — Wireless switch model WX1200 Table 13 — Wireless switch model WXR100 Table 14 — Wireless switch model WX2200 Table 11 WX4400 Mechanical and Compliance Specifications Specification Description...
  • Page 48 A: WX T HAPTER ECHNICAL PECIFICATIONS Table 11 WX4400 Mechanical and Compliance Specifications (continued) Specification Description Status indicators Management CPU status LED Power supply status LEDs Port activity and link speed LEDs (For descriptions of the LEDs, see “WX1200, WX4400, and WX2200 Status LEDs” on page 16.) Wired network ports Four dual-interface gigabit Ethernet ports.
  • Page 49 Table 12 WX1200 Mechanical and Compliance Specifications (continued) Specification Description Status indicators Power supply status LEDs Port activity and link speed LEDs (For descriptions of the LEDs, see “WX1200, WX4400, and WX2200 Status LEDs” on page 16.) Wired network ports Six RJ-45 ports for 10/100BASE-T Ethernet and optional Power over Ethernet (PoE) Two RJ-45 ports for 10/100BASE-T Ethernet uplinks...
  • Page 50 A: WX T HAPTER ECHNICAL PECIFICATIONS Table 13 WXR100 Mechanical and Compliance Specifications (continued) Specification Description Status indicators Power supply status LED Port activity and link speed LEDs Fn LED (For descriptions of the LEDs, see “WXR100 LEDs” on page 17.) Wired network ports One RJ-45 port for 10/100BASE-T Ethernet and optional Power over Ethernet (PoE)
  • Page 51 Table 14 WX2200 Mechanical and Compliance Specifications (continued) Specification Description Wired network ports Two miniature gigabit interface converter (mini-GBIC) slots for 1000BASE-SX, 1000BASE-LX, or 1000BASE-TX gigabit Ethernet ports One RJ-45 port for 10/100BASE-T Ethernet (without PoE) used for out-of-band management Safety and electromagnetic Regulatory Safety: compliance...
  • Page 52 A: WX T HAPTER ECHNICAL PECIFICATIONS...

  • Page 53: Wx Troubleshooting

    WX switch. Table 15 WX Setup Problems and Remedies Symptom Diagnosis Remedy 3Com Wireless The switch’s time and date 1 Use set timezone to set the Switch Manager or are currently incorrect, or...
  • Page 54 B: WX T HAPTER ROUBLESHOOTING Table 15 WX Setup Problems and Remedies (continued) Symptom Diagnosis Remedy WX switch does not The country code might 1 Type the display system accept not be set or might be set command to display the configuration for another country.
  • Page 55 Table 15 WX Setup Problems and Remedies (continued) Symptom Diagnosis Remedy Configuration The configuration changes 1 Retype the commands for the information were not saved. missing configuration disappears after a information. software reload. 2 Type the save config command to save the changes.
  • Page 56 B: WX T HAPTER ROUBLESHOOTING...

  • Page 57: Upport For

    To take advantage of warranty and other service benefits, you must first Product to Gain register your product at: Service Benefits http://eSupport.3com.com/ 3Com eSupport services are based on accounts that are created or that you are authorized to access. Solve Problems 3Com offers the following support tool: Online 3Com Knowledgebase —...

  • Page 58: Purchase Extended Warranty And Professional Services

    3Com as a separately ordered product. Separately orderable software releases and licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller.

  • Page 59: Telephone Technical Support And Repair

    Diagnostic error messages Details about recent configuration changes, if applicable To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s...
  • Page 60 Latin America — Telephone Technical Support and Repair Antigua 1 800 988 2112 Guatemala AT&T +800 998 2112 Argentina 0 810 444 3COM Haiti 57 1 657 0888 Aruba 1 800 998 2112 Honduras AT&T +800 998 2112 Bahamas...
  • Page 61 Contact Us Country Telephone Number Country Telephone Number US and Canada — Telephone Technical Support and Repair All locations: Network Jacks; Wired or Wireless Network Interface Cards: 1 847-262-0070 1 800 876 3266 All other 3Com products:...
  • Page 62 C: O PPENDIX BTAINING UPPORT FOR RODUCTS...
  • Page 63 NDEX Numbers directory of 3Com resources 59 10/100BASE-T 26, 27 1000BASE-LX 27 1000BASE-SX 26 1000BASE-TX 27 e-mail support 58 3Com Knowledgebase tool 57 engineering services 58 3Com Professional Services 58 equipment rack installation 31 3Com resources, directory 59 Ethernet 3WXM...
  • Page 64 LEDs 16 RF management 21 MAP 41 RMA numbers 59 roaming 20 maintenance releases 58 MAP (Managed Access Point) sending products to 3Com for repair 59 connections 39 serial console denial of configuration information, connection 38 troubleshooting 54 settings 38...
  • Page 65 55 model numbers 9 specifications 47 troubleshooting 53 WX1200 9 table of 3Com support contact numbers 58 WX2200 9 tabletop installation 33 WX4400 9, 16 technical support, Asia and Pacific Rim 59 WXR100 9...
  • Page 66 NDEX...

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