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Summary of Contents for 3Com OfficeConnect 3CR16708-91
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Page 1: Getting Started Guide
OfficeConnect Switch 9 and Switch 9 FX Getting Started Guide 3CR16708-91 3CR16709-91 http://www.3com.com/ Part No. DUA1670-8AAA01 Published March 2005 Managed ®... - Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time USA 01752-3064 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
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Page 3: Table Of Contents
ONTENTS BOUT UIDE Before You Start About Your CD-ROM Conventions Related Documentation Accessing Online Documentation Documentation Comments NTRODUCING THE WITCH WITCH About the Switch Summary of Hardware Features Switch — Front View Detail LEDs Switch — Rear View Detail 10BASE-T/ 100BASE-TX Ports 10BASE-T/ 100BASE-TX/ 1000BASE-T Port SFP Port... - Page 4 IP Configuration Preparing for Management Manually Configuring IP Information Connecting to the Console Port Viewing Automatically Configured IP Information Using 3Com Network Supervisor Connecting to the Console Port Methods of Managing a Switch Command Line Interface Management Web Interface Management...
- Page 5 ROBLEM OLVING Solving Problems Indicated by LEDs Solving Hardware Problems Solving Communication Problems Solving Software Upgrade Problems Recovering from a Lost Password AFETY NFORMATION Power Cord Set — Japan Important Safety Information L’information de Sécurité Importante Wichtige Sicherheitsinformationen Información de seguridad importante Importanti Informazioni di Sicurezza OUTS RJ-45 to RS-232 Adapter Cable...
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Page 7: About This Guide
The CD-ROM also contains the following: ■ ■ ■ Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ BOUT OfficeConnect Managed Switch 9 (3CR16708-91) OfficeConnect Managed Switch 9 FX (3CR16709-91) Online documentation for the Switch —... -
Page 8: Conventions
BOUT UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Table 2 Text Conventions Convention Screen displays This typeface represents information as it appears on the <syntax> Commands The words “enter” and “type”... -
Page 9: Related Documentation
HTML format on the CD-ROM that accompanies the Switch. Release Notes These notes provide information about the current software release, including new features, modifications, and known problems. Documentation accompanying 3Com Network Supervisor. This is supplied on the CD-ROM that accompanies the Switch. Related Documentation... -
Page 10: Documentation Comments
CD-ROM to a suitable directory. ■ ■ 3Com recommends that you copy the Docs/reference directory as a whole to maintain the structure of the files. Documentation Your suggestions are very important to us. They will help make our Comments documentation more useful to you. -
Page 11: Switch 9 And Switch 9 Fx
NTRODUCING THE FFICE WITCH This chapter contains introductory information about the Switch 9 and Switch 9 FX and how they can be used in your network. It covers summaries of hardware and software features and also the following topics: About the Switch ■... -
Page 12: About The Switch
1: I HAPTER NTRODUCING THE About the Switch The Switch is a 10/100 Mbps Ethernet Switch, which consists of: ■ and either: ■ ■ The 100BASE-FX and SFP port is a combination port. When an SFP module is inserted it has priority over the 100BASE-FX port of the same number. -
Page 13: Switch - Front View Detail
Switch — Front View Detail Alert LED Power LED Blue = 1000M, Green = 100M, Yellow = 10M, Flash = Activity Alert Figure 1 Switch 9 — front view Module Alert LED Active LED Module Status Green = Link Flash = Activity Alert Power LED Combo Port Status LEDS... -
Page 14: Leds
1: I HAPTER NTRODUCING THE LEDs Table 4 lists LEDs visible on the front of the Switch, and how to read their status according to color. For information on using the LEDs for problem solving, see “Solving Problems Indicated by LEDs” on page 52. Table 4 LED behavior 10BASE-T/100BASE-TX Port Status LEDs Link/... - Page 15 Color Indicates PoE Status LED (Ports 1, 2, 5, 6) Green Power is being delivered to the attached device. No power is being delivered to the attached device, or no device is attached to this port. Power LED Green The Switch is powered-up and operating normally. The Switch is not receiving power or there is a fault with the Power Supply Unit.
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Page 16: Switch - Rear View Detail
1: I HAPTER NTRODUCING THE Switch — Rear View Detail Power Socket Console Port Power LED 12VDC 3.5A MAX Figure 3 Switch 9 — rear view Power Socket Console Port Power LED 12VDC 3.5A MAX Figure 4 Switch 9 FX — rear view WARNING: RJ-45 Ports. -
Page 17: 10Base-T/ 100Base-Tx Ports
10BASE-T/ The Switch has 8 auto-negotiating 10BASE-T/100BASE-TX ports 100BASE-TX Ports configured as Auto MDI/MDI-X. These ports automatically provide the appropriate connection. The default state for 10/100 Mbps ports is auto-negotiation enabled, where the speed, duplex and flow control modes are negotiated. Alternatively, you can manually set these ports to 10BASE-T half duplex, 10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full duplex and manually enable or disable flow control. -
Page 18: 100Base-Fx Port
1: I 9 FX HAPTER NTRODUCING THE FFICE ONNECT ANAGED WITCH WITCH When an SFP module is inserted it has priority over the 100BASE-FX port. The corresponding 100BASE-FX port is disabled when an SFP module is present. 100BASE-FX Port The Switch 9 FX has one 100BASE-FX LC port. This is a 100 Mbps fiber-optic port that can use standard multi-mode fiber-optic cable of up to 2 kilometers (1.2 miles). -
Page 19: Default Settings
Default Settings Table 5 shows the default settings for the Switch: Table 5 Default Settings Feature IP Configuration Port Status Port Speed Duplex Mode Power over Ethernet Flow Control Broadcast Storm Control Virtual LANs (VLANs) Multicast Filtering Rapid Spanning Tree Protocol Enabled Spanning Tree Fast Start Traffic Prioritization Port Security... - Page 20 1: I HAPTER NTRODUCING THE If you initialize a Switch unit by selecting System > Control > Initialize in the Web interface or by entering system control initialize in the Command Line Interface, the following settings are retained to allow you to connect to and manage the Switch: ■...
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Page 21: Installing The Switch
NSTALLING THE This chapter contains the information you need to install and set up the Switch. It covers the following topics: Package Contents ■ Choosing a Suitable Site ■ Placing Units On Top of Each Other ■ Using a Stacking Clip ■... -
Page 22: Package Contents
The Switch is accessible and cables can be connected easily. Water or moisture cannot enter the case of the Switch. Air flow is not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you provide a minimum of 25mm (1in.) clearance. -
Page 23: Placing Units On Top Of Each Other
■ If the Switch is stacked with other OfficeConnect units its local air temperature may be greater than room ambient temperature. ■ ■ ■ ■ ■ Placing Units On If the Switch units are free-standing or stacked together with the stacking Top of Each Other clip, up to four units can be placed one on top of the other. -
Page 24: Wall-Mounting
2: I HAPTER NSTALLING THE 1 Rest the second unit on the top of the clip and align it with the front of 2 Press down gently on the unit to secure in onto the clip, ensuring the Wall-mounting Mounting Instructions for Cement Walls 1 Make two holes 150 mm (5.9 in.) apart and insert two nylon or similar... -
Page 25: Mounting Instructions For Wood Walls
Mounting To wall mount the unit on a wood wall, follow these instructions: Instructions for Wood Walls 1 Make two holes 150 mm (5.9 in.) apart. 2 Fix two suitable screws directly into the wall, leaving their heads 3 mm (0.12 in.) clear of the wall surface. -
Page 26: Checking For Correct Operation Of Leds
Using Power over The Switch can power any IEEE 802.3af compliant device through rear Ethernet panel ports 1, 2, 5 and 6. The Switch will support the following 3Com 802.3af equipment: ■ ■ WITCH... - Page 27 3Com 11 Mbps Wireless LAN Access Point 8700 (3CRWE870096A) ■ 3Com Wireless LAN Building to Building Bridge (3CRWE91096B) ■ The following 3Com NBX phones are also supported using the 3Com ■ NBX VoIP Phone Module (3CNJVOIPMOD-NBX): 3Com NBX 1102 Business Phone (3C10121) ■...
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Page 28: Choosing The Correct Rj-45 Cables
The SFP and 100BASE-FX ports of the Switch 9 FX can be used for Ethernet wiring between buildings. 3Com recommends that you use Category 5e twisted pair cable — the maximum segment length for this type of cable is 100 m (328 ft). -
Page 29: Sfp Operation
■ ■ ■ To access the latest list of approved SFP transceivers for the Switch on the 3Com Corporation World Wide Web site, enter this URL into your internet browser: http://www.3com.com Inserting an SFP To be recognized as valid, the SFP transceiver must have the following... - Page 30 If the SFP transceiver is faulty, it will not operate within the Switch. See “Solving Hardware Problems” on page 53. Use of non-3Com SFPs is not recommended. If the SFP transceiver is invalid it will not be recognized by the Switch.
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Page 31: Removing An Sfp Transceiver
7 Check the Module Status LED on the front of the Switch to ensure that it is operating correctly. Refer to “LEDs” on page 14 for more information. Removing an SFP If you wish to remove a 3Com transceiver (it is not necessary to Transceiver power-down your Switch): 1 Disconnect the cable from the transceiver. - Page 32 2: I HAPTER NSTALLING THE WITCH The above procedure will release a 3Com SFP transceiver. To release a transceiver from another manufacturer see the documentation supplied with your SFP transceiver.
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Page 33: Setting U P For Management
ETTING Your Switch can operate in its default state, that is, you can install it and it will work straight away (plug-and-play). However, to make full use of the features offered by the Switch, and to change and monitor the way it works, you have to access the management software that resides on the Switch. -
Page 34: Setting Up Overview
See page 45 Power Up the Switch. See page 35 Do you want to manually How do you want to view the automatically configured IP information? Use 3Com Network Connect to the console Supervisor (3NS). See page 40 SNMP Web Interface... -
Page 35: Automatic Ip Configuration
(Static IP addresses are necessary to ensure that the Switch is always allocated the same IP information.) For most installations, 3Com recommends that you configure the Switch IP information manually. This makes management simpler and more reliable as it is not dependent on a DHCP server, and eliminates the risk of the IP address changing. -
Page 36: Preparing For Management
“Switch Management Interface Reference Guide” on the CD-ROM that is supplied with the Switch or on the 3Com Web site. ANAGEMENT your network uses DHCP to allocate IP information, or flexibility is needed. -
Page 37: Manually Configuring Ip Information
Manually You can manually configure the Switch IP information in the following Configuring IP way: Information ■ Connecting to the To set up your Switch manually you can make a connection to the console Console Port port (this example describes a local connection to the console port, rather than a remote one via a modem). - Page 38 3: S HAPTER ETTING P FOR Connecting the Workstation to the Switch 1 Connect the workstation to the console port using a standard null modem cable as shown in Figure 8. Figure 8 Connecting a workstation to the Switch via the console port To connect the cable: a Attach the RJ-45 to RS-232 cable to the console port on the Switch.
- Page 39 If you have not logged onto the Switch before, you will be prompted to enter a new password. 3Com recommends that you change your password from its default blank setting. 2 At the login and password prompts, enter admin as your user name and enter your password at the password prompt (or just press Return if you have not yet set a password).
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Page 40: Viewing Automatically Configured Ip Information
Switch. You can discover the IP information in two ways: Information ■ ■ Using 3Com Network You can use the 3Com Network Supervisor application provided on the Supervisor CD-ROM that accompanies your Switch to discover the automatically allocated IP information. 1 Connect your Switch to the network. -
Page 41: Connecting To The Console Port
Connecting to the Alternatively, you can view the automatically configured IP information Console Port via the command line interface (CLI) through a connection to the console port. (This example describes a local connection to the console port, rather than a remote one via a modem.) Pre-requisites A workstation with terminal emulation software installed, such as ■... - Page 42 3: S HAPTER ETTING P FOR 2 Open your terminal emulation software and configure the COM port settings to which you have connected the cable. The settings should be set to match the default settings for the Switch, which are: ■...
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Page 43: Methods Of Managing A Switch
Figure 11 Example top-level command line interface menu Menu options: -----------3Com OfficeConnect Switch 9------------------------ Type ? for help. ------------------------------------- (1)------------------------------------ Select menu option: 4 At the Select menu option prompt enter the protocol ip interface summary command. A summary of the automatically allocated IP information is displayed. -
Page 44: Web Interface Management
You can manage a Switch using any network management workstation running the Simple Network Management Protocol (SNMP) as shown in Figure 15. For example, you can use the 3Com Network Supervisor software that is provided on the CD-ROM that accompanies your Switch. -
Page 45: Setting Up Command Line Interface Management
Figure 15 SNMP management over the network Refer to “Setting Up SNMP Management” on page 47. Setting Up This section describes how you can set up command line interface Command Line management using a local console port connection or over the network. Interface Management CLI Management via... -
Page 46: Setting Up Web Interface Management
3: S HAPTER ETTING P FOR 4 To open a Telnet session via the DOS prompt, enter the IP address of the Switch that you wish to manage in the following format: telnet xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the IP address of the Switch) If opening a Telnet session via third party software you will need to enter the IP address in the format suitable for that software. -
Page 47: Web Management Over The Network
Management Protocol (SNMP) can manage a Switch if: ■ ■ You can use the 3Com Network Supervisor application that is provided on the CD-ROM that accompanies your Switch to provide SNMP management for your Switch. If you use 3Com Network Supervisor it The correct Management Information Bases (MIBs) are installed on the management workstation. -
Page 48: Pre-Requisites
3: S HAPTER ETTING P FOR automatically loads the correct MIBs and necessary files onto your workstation. Pre-requisites ■ To manage your Switch using an SNMP network management application, you need to specify SNMP community strings for the users defined on the Switch. You can do this using the Web management interface —... - Page 49 Default Users and Passwords For more information about default users and passwords, refer to the “Switch Management Interface Reference Guide” on the Switch CD-ROM.
- Page 50 3: S HAPTER ETTING P FOR ANAGEMENT...
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Page 51: Problem Solving
ROBLEM This chapter helps you to diagnose and solve problems you may have with the operation of your Switch. There is also an explanation of IP addressing. The topics covered are: Solving Problems Indicated by LEDs ■ Solving Hardware Problems ■... -
Page 52: Solving Problems Indicated By Leds
4: P HAPTER ROBLEM OLVING Solving Problems If the LEDs on the Switch indicate a problem, refer to the list of suggested Indicated by LEDs solutions below. The Power LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet. -
Page 53: Solving Hardware Problems
■ ■ A PoE device is connected and yet the PoE Status LED does not light Refer to “A device is connected to the Switch but power is not being supplied” on page 53 for troubleshooting procedures. Solving Hardware In the rare event of your Switch unit experiencing a hardware failure, Problems refer to the list of suggested solutions below. -
Page 54: Solving Communication Problems
IP address of the router. The Switch’s IP address has been entered correctly in your network management application (such as 3Com Network Supervisor). The first part (‘192.168.100’ in the example) identifies the network on which the device resides The second part (‘.8’... -
Page 55: Solving Software Upgrade Problems
If your IP network is internal to your organization only, that is, you do not access the Internet, you may use any arbitrary IP address as long as it is not being used by another device on your network. 3Com suggests you use addresses in the range 192.168.0.0 to 192.168.255.255 with a subnet mask of 255.255.255.0. - Page 56 4: P HAPTER ROBLEM OLVING ■ ■ ■ Reset power to the Switch within 30 seconds by removing the power cord from the Switch and then re-connecting it. When the Switch restarts, enter a new password for the Administrator. Log onto the Switch with the user name “admin” and the new password you just configured.
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Page 57: A Safety Information
AFETY NFORMATION You must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read the following safety information carefully before you install or remove the unit. -
Page 58: Power Cord Set - Japan
A: S PPENDIX AFETY NFORMATION Power Cord Set — Japan Important Safety Information WARNING: Installation and removal of the unit must be carried out by qualified personnel only. WARNING: The unit must be earthed (grounded). Connect the unit to an earthed power supply to ensure compliance with safety standards. - Page 59 Important Safety Information WARNING: The socket outlet must be near to the unit and easily accessible. You can only remove power from the unit by disconnecting the power cord from the outlet. WARNING: This unit operates under SELV (Safety Extra Low Voltage) conditions according to IEC 60950.
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Page 60: L'information De Sécurité Importante
A: S PPENDIX AFETY NFORMATION WARNING: The Switch supports Power over Ethernet on rear ports 1, 2, 5 and 6. These ports should only be used for Ethernet wiring within the same building. L’information de Sécurité Importante AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être confiés à... - Page 61 L’information de Sécurité Importante AVERTISSEMENT: La prise secteur doit se trouver à proximité de l’appareil et son accès doit être facile. Vous ne pouvez mettre l’appareil hors circuit qu'en débranchant son cordon électrique au niveau de cette prise. AVERTISSEMENT: L’appareil fonctionne à une tension extrêmement basse de sécurité...
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Page 62: Wichtige Sicherheitsinformationen
A: S PPENDIX AFETY NFORMATION présent document risque d'entraîner l'exposition à des rayonnements laser dangereux. AVERTISSEMENT: Le commutateur prend en charge l'alimentation sur Ethernet sur les ports arrière 1, 2, 5 et 6. Ces ports doivent être utilisés pour la connectique Ethernet à l'intérieur d'un même bâtiment uniquement. -
Page 63: Información De Seguridad Importante
Información de seguridad importante die Verbindung der Einheit mit einem traditionellem privatem oder öffentlichem Telefonnetzwerk gebraucht werden. Nur RJ-45-Datenanscluße, Telefonnetzsysteme or Netztelefone an diese Steckdosen anschließen. Entweder geschützte oder ungeschützte Buchsen dürfen an diese Datensteckdosen angeschlossen werden. VORSICHT: Faseroptikanschlüsse – Optische Sicherheit Laser Gerät der Klasse 1 Niemals ein Übertragungslaser betrachten, während dieses eingeschaltet... - Page 64 A: S PPENDIX AFETY NFORMATION ADVERTENCIA: conjunto de cables eléctricos: debe estar homologado para el país donde se utilice: ADVERTENCIA: el acoplador del equipo (el conector para la unidad y no la toma de la pared) debe tener una configuración que se adapte a una entrada del equipo EN60320/IEC320.
- Page 65 Información de seguridad importante ADVERTENCIA: sólo para Francia y Perú: esta unidad no puede recibir corriente de fuentes IT†. Si las fuentes de suministro de corriente son de tipo IT, esta unidad debe recibir 230 V (2P+T) a través de un transformador aislador con relación 1:1, con el punto de conexión secundario etiquetado como neutro conectado directamente a tierra.
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Page 66: Importanti Informazioni Di Sicurezza
A: S PPENDIX AFETY NFORMATION Importanti Informazioni di Sicurezza AVVERTENZA: le operazioni di installazione e rimozione dell'unità devono essere eseguite esclusivamente da personale qualificato. AVVERTENZA: l'unità deve disporre di messa a terra. per rispettare gli standard di sicurezza, è necessario collegare l'unità a una fonte di alimentazione dotata di messa a terra. - Page 67 Importanti Informazioni di Sicurezza AVVERTENZA: la presa deve trovarsi vicino all'unità ed essere facilmente accessibile. L'unico modo per rimuovere l'alimentazione dall'unità consiste nello scollegare il cavo di alimentazione dalla presa. AVVERTENZA: questa unità funziona alle condizioni SELV (Safety Extra Low Voltage) previste dalla norma IEC 60950. Tali condizioni sono mantenute solo se anche l'apparecchiatura a cui è...
- Page 68 A: S PPENDIX AFETY NFORMATION AVVERTENZA: l'esecuzione di procedure o regolazioni non previste dalle istruzioni fornite in questa guida può provocare emissioni laser nocive. AVVERTENZA: Lo switch supporta l'alimentazione su Ethernet sulle porte posteriori 1, 2, 5 e 6. Tali porte devono essere utilizzate soltanto per il cablaggio Ethernet all'interno dello stesso edificio.
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Page 69: In Outs
RJ-45 to RS-232 An RJ-45 to DB-9 adapter cable is provided with the Switch for Adapter Cable connecting a management device to the RJ-45 console port on the rear panel. The pinout is shown below. Table 10 Pin assignments OUTS RJ-45 Pin Signal Ground... -
Page 70: Pin Assignments
B: P PPENDIX OUTS RJ-45 Pin Pin assignments are identical for 10BASE-T and 100BASE-TX RJ-45 Assignments connectors. Table 11 Pin assignments Table 12 Pin assignments Pin Number 10BASE-T/100BASE-TX Ports configured as MDI Transmit Data + Transmit Data - Receive Data + Not assigned Not assigned Receive Data –... -
Page 71: Specifications
–40 ° to +70 °C (-40 ° to 158 °F) 10–95% relative humidity, non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1... - Page 72 C: T PPENDIX ECHNICAL PECIFICATIONS Standards Supported SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB (RFC 2819, Groups 1, 2, 3, 7, 8, 9) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) Terminal Emulation Telnet (RFC 854)
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Page 73: Upport For Your Product
More information on 3Com maintenance and Professional Services is available at http://www.3com.com/ Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area. BTAINING UPPORT FOR YOUR... -
Page 74: Troubleshoot Online
D: O PPENDIX BTAINING Troubleshoot You will find support tools posted on the 3Com web site at Online http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com solutions written by 3Com support engineers. -
Page 75: Contact Us
To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your... - Page 76 You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM Aruba 1 800 998 2112 Bahamas 1 800 998 2112 Barbados...
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Page 77: Index
NDEX access levels of default users 48 automatic setup 40 3Com Network Supervisor 40 console port 41 browsers choosing 46 cable choosing the correct 28 CD-ROM 9 command line interface management 43 console port 18 conventions notice icons, About This Guide 8... - Page 78 NDEX SNMP 47 SNMP management 44 setting up 47 socket power 18 specifications, system 71 stacking clip 23 straight-through configuration 28 Switch automatic setup 40 console port 18 dimensions 71 features 12 installation 21, 22 power socket 18 powering-up 25 rack mounting 24 size 71 stacking clip 23...
- Page 79 Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. You must only insert a 3Com approved SFP transceiver into the Switch. These are listed in the “Approved SFP Transceivers” section of the Getting Started Guide.
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