3Com 3CRWX120695A Installation And Basic Configuration Manual

Wireless lan mobility system wireless lan switch and controller
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Wireless LAN Mobility System
Wireless LAN Switch and Controller
Installation and Basic Configuration Guide
3CRWX120695A, 3CRWX440095A
http://www.3com.com/
Part No. 730-9502-0070, Revision A
Published October 2004

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Summary of Contents for 3Com 3CRWX120695A

  • Page 1 Wireless LAN Mobility System Wireless LAN Switch and Controller Installation and Basic Configuration Guide 3CRWX120695A, 3CRWX440095A http://www.3com.com/ Part No. 730-9502-0070, Revision A Published October 2004...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time 01752-3064 to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
  • Page 3: Table Of Contents

    Layer 2 Switching Features IP Services Authentication, Authorization, and Accounting Roaming RF Management NSTALLING AND ONNECTING A Unpacking a WX Switch Installation Requirements and Recommendations 3Com Wireless Switch Manager Network Plan Installation Location Cable Requirements Installation Hardware and Tools WX S WITCH...
  • Page 4 Installing a WX Switch Equipment Rack Installation Tabletop Installation Powering On a WX Switch Connecting to a Serial Management Console Troubleshooting a Serial Management Connection Connecting to the Network Connecting to a MAP or Other 10/100 Ethernet Device Connecting to Gigabit Ethernet Devices...
  • Page 5 Configuring User Authentication VLANs and Users Configuring Pass-Through Authentication Configuring EAP Offload with Server Authentication Displaying and Saving the Configuration WX T ECHNICAL PECIFICATIONS WX T ROUBLESHOOTING AFETY NFORMATION BTAINING UPPORT FOR YOUR Register Your Product Purchase Value-Added Services Troubleshoot Online Access Software Downloads Telephone Technical Support and Repair Contact Us...
  • Page 7: Bout His Uide

    This guide shows you how to install a 3Com Wireless LAN Switch WX1200 or 3Com Wireless LAN Controller WX4400 in a Mobility System wireless LAN (WLAN) and deploy basic IEEE 802.11 wireless service. Read this guide if you are a network administrator or other person installing WX1200 or WX4400 switches and deploying 802.11 wireless...
  • Page 8: Documentation

    These notes provide information about the system software release, including new features and bug fixes. Wireless LAN Switch and Controller Quick Start Guide This guide provides instructions for performing basic setup of secure (802.1X) and guest (Web AAA) access, for configuring a Mobility Domain for roaming, and for accessing a sample network plan in 3WXM for advanced configuration and management.
  • Page 9: Documentation Comments

    Please include the following information when contacting us: Example: Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to Technical Support or sales should be directed in the first instance to your network supplier.
  • Page 10 BOUT UIDE...
  • Page 11: Map Model Numbers

    A 3Com Wireless Switch (WX) provides mobility and authentication, authorization, and accounting (AAA) services for wireless or wired users. A WX switch also controls the operation of 3Com Managed Access Point (MAP) access points, which control and manage IEEE 802.11 operation over the air.
  • Page 12: Hardware Features

    WX4400 Switch A WX4400 switch is two rack units (RUs) high and can be installed in a standard 48.26-cm (19-inch) equipment rack or on a tabletop. Figure 2 shows a front view of a WX4400 switch and identifies the external hardware features.
  • Page 13: Management Features

    EIA-232D signaling standard. Status LEDs—The Ethernet ports and power supplies have LEDs that indicate their status. The management CPU on a WX4400 switch also has an LED. (For details, see “Status LEDs” on page 14.) Flash card slot (WX4400 only)—The flash card slot is not used for normal WX operation.
  • Page 14: Status Leds

    (WX4400 only) Ports 1 through 6 can be configured for MAP access points and can support PoE. Ports 7 and 8 on the WX1200 switch are uplink ports only and do not support PoE. The 10/100 Ethernet ports on the WX1200 switch provide automatic MDI/MDX, which automatically crosses over the send and receive signals if required.
  • Page 15: Software Features

    3Com Wireless Switch Manager management application—3Com Wireless Switch Manager is an extensive GUI application for planning, configuring, deploying, and managing a 3Com network and its users. 3Com Wireless Switch Manager uses Secure Sockets Layer protocol (SSL) to interact with MSS.
  • Page 16: Layer 2 Switching Features

    Virtual LANs (VLANs)—MSS supports logical segmentation of a switch’s ports into separate Layer 2 collision domains. A port can be a member of one or more VLANs. Each VLAN can have its own IP interface. MSS supports the 802.1Q tag format.
  • Page 17: Authentication, Authorization, And Accounting

    RF Auto-Tuning—MSS can automatically assign channels and power settings to MAP access points based on RF information collected from the network. Radio frequency (RF) topology—With 3Com Wireless Switch Manager, you can verify site coverage and capacity. Rogue detection and countermeasures—MAPs can be used to gather RF information for validating an RF deployment plan, and for detecting and combatting rogue access points.
  • Page 18 1: WX S HAPTER WITCH VERVIEW...
  • Page 19: Installing And Connecting Awx Switch

    WX S Before installing a WX switch, you might need to generate a network plan with 3Com Wireless Switch Manager. (See “3Com Wireless Switch Manager Network Plan” on page 20.) Unpacking a WX The shipping carton for a WX switch contains the following items: Switch Figure 3 shows the contents of the shipping carton for a WX4400 switch.
  • Page 20: Installation Requirements And Recommendations

    Requirements and installing a WX switch. Recommendations 3Com Wireless Switch If you are using 3Com Wireless Switch Manager to plan your 3Com Manager Network Mobility System installation, 3Com recommends that you create and Plan verify a network plan for the entire 3Com network installation before...
  • Page 21: Installation Location

    WX switches or MAP access points. A network plan provides the following information: (For information about installing 3Com Wireless Switch Manager and creating and verifying a network plan, see the Manager Reference Installation Location WX1200 switch fans are located in the rear of the switch and air inlets are located on the sides of the switch.
  • Page 22: Network Cables

    2: I HAPTER NSTALLING AND Table 5 Serial Console Pin Signals WX Pin Network Cables Table 6 lists the interface types supported by WX switches and the cable type required for each type of interface. Table 6 Ethernet Interfaces Link Type 10/100BASE-T 1000BASE-SX 1000BASE-LX...
  • Page 23 MAP access point, a router, or an end station such as a PC, printer, or server, use a straight-through cable. For direct connection to another switch, use a crossover cable. (The 10/100 Ethernet ports on the WX1200 switch provide automatic MDI/MDX, which automatically crosses over the send and receive signals if required.)
  • Page 24: Installation Hardware And Tools

    You can mount a WX switch in a standard 48.26-cm (19-inch) equipment Switch rack or on a tabletop. Each WX switch is shipped with two brackets for rack mounting and four adhesive rubber feet for tabletop mounting. The WX4400 mounting brackets support either front or center mounting. The WX1200 mounting brackets support front mounting only.
  • Page 25: Equipment Rack Installation

    You can install a WX1200 switch into a front-mount equipment rack. Figure 4 shows how to install a WX4400 switch into a front-mount equipment rack. (Installation of a WX1200 switch is similar.) Figure 5 shows how to install a WX4400 switch into a center-mount equipment rack.
  • Page 26 2: I WX S HAPTER NSTALLING AND ONNECTING A WITCH Figure 4 WX4400 Installation—Front-Mount Equipment Rack First, attach brackets to chassis. Then, install chassis into rack.
  • Page 27 3 Reinsert the screws to secure the brackets to the WX switch. 4 Repeat for the other bracket. WARNING: 3Com recommends that you ask someone to assist you with the remaining steps. If you accidentally drop the WX switch, you can be injured and the switch can be damaged.
  • Page 28: Tabletop Installation

    The location areas are marked by X’s. 3 Attach the four rubber adhesive feet over the X’s. 4 Turn the WX switch right-side up, and place the switch in position on the table. 5 Go to “Powering On a WX Switch” on page 28.
  • Page 29: Connecting To A Serial Management Console

    CLI through the serial console port. Figure 6 shows how to install Console a serial cable on the WX switch. Refer to this figure as you perform the procedure. (For cable requirements, see “Serial Console Cable” on page 21.)
  • Page 30: Troubleshooting A Serial Management Connection

    Connection 1 Verify that the WX switch is powered on. 2 Verify that the serial cable is fully inserted in the PC and WX switch ports. 3 Verify that the correct modem settings are configured in the terminal emulation application: 4 Verify that you opened the connection on the PC port connected to the WX switch.
  • Page 31: Connecting To The Network

    The 10/100 Ethernet ports are configured as wired network ports by default. You must change the port type for locally connected MAP access points, and for wired end stations that use AAA through the WX switch to access the network.
  • Page 32 Unlit 3 If the cable is attached to a wired end station that uses AAA through the WX switch to access the network: 4 If the cable is directly attached to a device other than a MAP access point: a Observe the appearance of the Link LED for the port:...
  • Page 33: Connecting To Gigabit Ethernet Devices

    Ethernet Devices 1 Insert the Cat 5 cable into the port’s RJ-45 (copper) interface. 2 Access the command-line interface (CLI) on the switch, use the enable 3 Observe the lower LED to the left of the port: 1 Insert the GBIC into a GBIC slot on the front panel until it clicks into 2 Remove the protective covering(s) from the port connector(s) and set 3 Insert the network cable.
  • Page 34 2: I HAPTER NSTALLING AND For 1000BASE-SX or 1000BASE-LX fiber, make sure you insert the two cable ends in the proper sides (transmit or receive). Otherwise, the link does not work. 4 Observe the upper LED to the right of the GBIC port: To remove a GBIC: 1 Remove the network cable(s).
  • Page 35: Before You Begin

    You can configure a WX switch with 3Com Wireless Switch Manager (3WXM), Web Manager, or the CLI. Mobility System Software (MSS) commands are required for basic setup in each case. (Even if you plan to configure the switch with 3WXM or Web Manager, you need to type a few commands in the CLI first.)
  • Page 36: Configuration Overview

    Username: Password: WX1200> enable WX1200# Configuration To configure a WX switch for basic service, perform the following tasks, Overview in this order: 1 Configure an enable password. (See “Configuring an Enable Password” on page 38.) 2 Install an upgrade license, if applicable. (See “Installing an Upgrade License”...
  • Page 37 If you plan to use 3WXM or Web Manager to configure the switch, you can stop using the CLI after specifying the country of operation and saving the configuration. (To save the configuration, see “Displaying and Saving the Configuration” on page 84.) 7 Specify a system IP address.
  • Page 38: Configuring An Enable Password

    MSS does not require you to change the enable password from the Enable Password default (null string). However, 3Com recommends that you configure an enable password to provide at least minimal security to the WX switch before you proceed to more advanced configuration options.
  • Page 39: Installing An Upgrade License

    (For information about additional ways to secure CLI access, see the Wireless LAN Switch and Controller Configuration Installing an Table 10 lists how many MAPs you can configure on a WX switch, and Upgrade License how many MAPs a switch can boot. The numbers are for directly connected and Distributed MAPs combined.
  • Page 40: Configuring The Time And Date

    The license key is shipped with the switch. To obtain the activation key, access the 3Com web site. Each license and activation key pair allows the switch to actively manage an additional 24 MAPs. You can install up to three upgrade license and activation key pairs, to actively manage up to 96 MAPs.
  • Page 41 Configuring the Time and Date 3Com recommends that you set the time and date parameters before you install certificates on the WX switch. Generally, certificates are valid for one year beginning with the system time and date that are in effect when you generate the certificate request.
  • Page 42: Configuring Ip Connectivity

    3 Test the IP configuration. (See “Verifying IP Connectivity” on page 45.) Configuring VLANs Any or all VLANs on the switch can have an IP address. 3WXM and Web and IP Addresses Manager require IP connectivity to a WX switch to manage the switch.
  • Page 43 To avoid confusion, do not assign numbers as VLAN names. Every VLAN on a WX switch has both a VLAN name used for authorization purposes and a VLAN number. VLAN numbers can vary uniquely for each WX switch and are not related to 802.1Q tag values even when used.
  • Page 44: Configuring A Default Route

    The default VLAN listed in the sample display vlan output is present in a WX switch’s configuration by default but does not contain any ports unless you add them. 3Com recommends that you do not use the default VLAN (VLAN 1) for user traffic or rename the default VLAN. Instead, configure other VLANs and use those VLANs for user traffic.
  • Page 45: Verifying Ip Connectivity

    IP interfaces. The 224.0.0.0 route is for IGMP snooping. MSS automatically places this route in the configuration. Verifying IP To verify that the WX switch can send and receive IP traffic, use the Connectivity following command: ping host The ping command sends an Internet Control Message Protocol (ICMP) echo packet to the specified device and listens for a reply packet.
  • Page 46: Enabling Secure Communication For 3Wxm Or Web Manager

    5 packets transmitted, 5 packets received, 0 errors, 0% packet loss Enabling Secure To enable secure communication between 3WXM or Web Manager and a Communication for WX switch, install a server certificate on the WX switch. (See “Installing a 3WXM or Web Certificate” on page 47.) Manager For Web Manager, you also need to enable Transport Layer Security (TLS) on the Web browser.
  • Page 47: Installing A Certificate

    To manage a WX switch, 3WXM or a Web browser using Web Manager must be able to authenticate the switch and establish an encrypted session to it. This requires the switch to have a server certificate. Use one of the following methods to enable secure communication between 3WXM or Web Manager and a WX switch: Generate a self-signed certificate on the switch.
  • Page 48 Generating a Self-Signed Certificate As an alternative to using a certificate assigned by a CA, you can generate a self-signed certificate on the WX switch. To use a self-signed certificate generated by the WX switch, use the following commands: crypto generate key admin {512 | 1024 | 2048}...
  • Page 49 Reference Manual.) Installing a Certificate Assigned by a Certificate Authority You can install a WX switch certificate assigned by a CA in one of the following ways: Install a PKCS #12 object file—To use this method: a Use TFTP to download onto the switch a PKCS #12 object file containing a public-private key pair and a certificate assigned by the b Assign a one-time password to authenticate the PKCS #12 object file.
  • Page 50 These commands copy the PKCS #12 object file from a TFTP server to the WX switch, configure a one-time password, and install the PKCS #12 object file. The password allows the public-private key pair and the certificate to be installed together from the same object file.
  • Page 51 Installing a Certificate Authority’s Certificate In addition to installing the WX switch certificate issued by the CA, you also need to install the CA’s own certificate into the WX switch’s certificate and key store.
  • Page 52: Installing A Server Certificate For Network Users

    Installing a Server To use an 802.1X authentication protocol that includes local EAP Certificate for processing on a WX switch, the switch must have a server certificate. You Network Users can generate a certificate on the switch itself or install a certificate...
  • Page 53: Generating A Self-Signed Certificate For Network Users

    Likewise, the procedures are the same. As an alternative to using a certificate assigned by a CA, you can generate a self-signed certificate on the WX switch. To use a self-signed certificate, use the following commands: crypto generate key eap {1024 | 2048} crypto generate self-signed eap The common name is required.
  • Page 54 WX switch’s certificate and key store: 1 Open the PKCS #7 object file with an ASCII text editor (such as Notepad). 2 Type the crypto certificate eap command at the WX switch’s command prompt. 3 After the prompt, paste the PKCS #7 object file into the CLI. For example:...
  • Page 55: Displaying Certificate Information For Network Users

    Installing a Certificate Authority’s Certificate for Network Users In addition to installing the WX switch certificate issued by the CA, you also need to install the CA’s own certificate into the WX switch’s certificate and key store. The CA certificate allows users to verify that the WX switch’s certificate is valid.
  • Page 56: Specifying The Country Of Operation

    Automatically highlight fields that Autofill can fill option, which is one of the toolbar’s options. Specifying the You must specify the country in which you plan to operate the WX switch Country of and its MAP access points. MSS does not allow you to configure or...
  • Page 57 If you plan to upload the WX switch’s configuration into 3WXM (with the Changes > Upload Wireless Switch option), you must specify the country of operation with the CLI before uploading the configuration. If the country of operation is not specified, 3WXM rejects the configuration.
  • Page 58 3: C HAPTER ONFIGURING A Table 11 Country Codes (continued) Country Mexico Netherlands New Zealand Norway Poland Portugal Saudi Arabia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Thailand United Arab Emirates United Kingdom United States The current software version might not support all the countries listed here.
  • Page 59: Specifying A System Ip Address

    IP Address VLAN to be the system IP address of the switch. The system IP address provides a common IP interface and source IP address for some 3Com management and Mobility Domain operations. The system IP address is required by some features, including roaming. The system IP address is also used by default for other features, including RADIUS and the system log.
  • Page 60: Configuring For Authenticating Users

    (AAA) services for wireless and wired users. Wireless users are attached to Users a WX switch through a MAP access point. Wired users are attached to a WX switch through wired authentication ports. By default, all a WX switch’s ports are set as wired network ports. Wired network ports connect the switch to other networking devices such as switches and routers.
  • Page 61: Configuring A Port For A Wired Authentication User

    Configuring MAPs for Wireless Users 1 Configure the WX switch for the MAP access it will be supporting and A directly connected MAP connects to one or two 10/100 ports on a WX. The WX 10/100 port provides PoE to the MAP. The WX forwards data only to and from the configured MAP on that port.
  • Page 62 Radio Profile to Radios and Enabling the Radios” on page 74.) MAP Connection Requirements You can connect a MAP access point to a WX switch directly to a 10/100 port supplying PoE or through an intermediate network. Figure 9 shows examples of direct and network MAP access point connections.
  • Page 63 MAPs and Distributed MAPs. Local Connection Requirements When a MAP connects directly to a WX switch’s 10/100 port, the WX port must be configured as a MAP access port, which supports MAP traffic only. There is no intermediate networking equipment between the WX and MAP and only one MAP is...
  • Page 64 Power—PoE must be provided on one of the Ethernet connections to the MAP. Be sure to utilize a PoE injection device that has been tested by 3Com. Providing PoE on both of the Ethernet connections (if the MAP has two) allows for redundant PoE.
  • Page 65 You cannot configure port 7 or 8 as a MAP port on the WX1200. To manage a MAP access point on a WX4400 switch, configure a Distributed MAP connection on the switch. (See “Configuring for a Distributed MAP” on page 66.) MAP model MP-262 requires an external antenna for the 802.11b/g...
  • Page 66 3: C HAPTER ONFIGURING A models. To specify the antenna model, use the set {ap | dap} radio antennatype command. (See “Configuring Radio-Specific Parameters” on page 73.) To verify the configuration changes, use the following commands. Use display ap config for directly connected MAPs and use display dap config for Distributed MAPs.
  • Page 67 (example: 0100/). Do not enter these digits or the slash. The model and radiotype parameters have the same options as they do with the set port type ap command. Because the WX switch does not supply power to an indirectly connected MAP, the set dap command does not use the poe parameter.
  • Page 68 DAP Serial Id --- ----------- This example assumes that each WX switch in Figure 7 is configured with a Distributed MAP connection (DAP) for each MAP that is not directly connected to the WX switch. The MAPs that are directly connected to 10.10.10.4 (WX1) are not configured as Distributed MAPs on WX1, but...
  • Page 69 Configuring for Authenticating Users Wireless LAN Switch and Controller Radio Behavior When Parameter Set To Default Value When the Wi-Fi Protected Access (WPA) information element (IE) is enabled, uses 802.1X to authenticate WPA clients. Uses Web AAA for users who do not match an 802.1X or MAC authentication rule for the SSID...
  • Page 70 3: C HAPTER ONFIGURING A Table 12 Defaults for Service Profile Parameters (continued) Parameter cipher-wep40 psk-phrase psk-raw rsn-ie shared-key-auth disable ssid-name ssid-type tkip-mc-time web-aaa-form wep key-index active-multicast- index active-unicast-in wpa-ie To create a service profile and assign an SSID to it, use the following command: set service-profile name ssid-name ssid-name To display a service profile, use the following command:...
  • Page 71 To configure and display a radio profile, use the following commands: set radio-profile name display radio-profile name 3Com recommends that you do not use the name default. MSS already contains a radio profile named default. (For information about the default radio profile, see the Guide.)
  • Page 72 3: C HAPTER ONFIGURING A Table 13 Defaults for Radio Profile Parameters Parameter 11g-only beacon-interval dtim-interval frag-threshold long-retry max-rx-lifetime max-tx-lifetime preamble-length rts-threshold service-profile short-retry WX S WITCH FOR ASIC ERVICE Default Value disable 2346 2000 2000 short 2346 No service profiles defined Radio Behavior When Parameter Set To Default Value...
  • Page 73 Configuring Radio-Specific Parameters The following parameters are specific to individual radios and are not controlled by a radio profile: Channel number Transmit power (in decibels referred to 1 milliwatt) External antenna model (MP-262, MP-341, and MP-352 802.11b/g radios only) These parameters have the following defaults: Channel number: The default channel number for 802.11b/g is 6.
  • Page 74 3: C WX S HAPTER ONFIGURING A WITCH FOR ASIC ERVICE set {ap port-list | dap dap-num} radio {1 | 2} antennatype {ANT1060 ANT1120 ANT1180} To enable or disable RF Auto-Tuning for channel or power assignment, use the following commands: set radio-profile name auto-tune channel-config {enable | disable} set radio-profile name auto-tune power-config...
  • Page 75: Configuring Mobility Domain Parameters

    WX switches, and subsequently if configurations of member switches change or switches are added or deleted. For normal operation, the seed switch need not be available for the rest of the Mobility Domain to function. All WX switches in a Mobility Domain use their system IP addresses as a basis to communicate.
  • Page 76: Configuring A Nonseed Member

    10.10.10.4 10.10.40.4 10.10.50.4 Configuring a To configure the current WX switch to be a member of a Mobility Domain Nonseed Member but not the seed for the domain, use the following command: set mobility-domain mode member seed-ip ip-addr Enter the system IP address of the seed switch.
  • Page 77 Users cannot access the network unless they are authorized. You can configure a WX switch to authenticate users with user information on a group of RADIUS servers or in a local user database on the switch. You also can configure a switch to offload some authentication tasks from the server group.
  • Page 78: Vlans And Users

    Other RADIUS attributes and VSAs are optional. (For information about 3Com VSAs, see the Guide.) Configuring To configure a WX switch to use a group of RADIUS servers to perform all Pass-Through user authentication: Authentication 1 Configure the RADIUS servers and add them to a server group. You must configure a server group even if you have only one server.
  • Page 79 Figure 10 Pass-Through User Authentication RADIUS server Router User WX switch User A Configuring RADIUS Servers for Pass-Through Authentication To configure MSS to use a RADIUS server, use the following command: set radius server {server-name} [address ip-addr] [auth-port port-number] [acct-port port-number]...
  • Page 80 3: C HAPTER ONFIGURING A display aaa The following commands configure two RADIUS servers, add them to server group grp1, enable load balancing of authentication sessions among the servers, and verify the change: WX1200# set radius server svr1 address 10.10.70.20 key rad1pword success: change accepted.
  • Page 81 Displaying the Server Group and Authentication Configuration The display aaa command displays the server group and authentication configuration on a WX switch. In the following example, the configuration contains a server group with two RADIUS servers and an authentication rule for users in a Windows domain.
  • Page 82: Configuring Eap Offload With Server Authentication

    (load-balanced): svr1 svr2 set authentication dot1x ssid private_wlan EXAMPLE\* pass-through grp1 Configuring EAP You can configure a WX switch to perform all EAP processing locally and Offload with Server use RADIUS servers for authentication and authorization. To configure an...
  • Page 83 Figure 11 Offload User Authentication Router WX switch User A Configuring RADIUS Servers for Offload Authentication (See “Configuring RADIUS Servers for Pass-Through Authentication” on page 79.) The commands for configuring a RADIUS server group are exactly the same for offload and pass-through user authentication.
  • Page 84: Displaying And Saving The Configuration

    The following command configures a WX switch to authenticate users in the EXAMPLE Windows domain who request access to SSID private_wlan, by processing EAP locally on the WX switch, and by using a RADIUS server in server group grp1 for MS-CHAP-V2 authentication and...
  • Page 85 The display config command without the all option displays only those configuration changes that are different from the default settings of the WX switch and its MAP access points. The all option displays the entire configuration including the default values of all parameters.
  • Page 86 3: C WX S HAPTER ONFIGURING A WITCH FOR ASIC ERVICE...
  • Page 87 WX T Table 15 lists the technical specifications for wireless switch model WX4400. Table 15 lists the technical specifications for wireless switch model WX1200. Table 14 WX4400 Mechanical and Compliance Specifications Specification Size Weight Operating Temperature Storage Temperature Humidity Power supply...
  • Page 88 A: WX T PPENDIX ECHNICAL Table 14 WX4400 Mechanical and Compliance Specifications (continued) Specification Wired network ports Safety and electromagnetic compliance Table 15 WX1200 Mechanical and Compliance Specifications Specification Size Weight Operating Temperature Storage Temperature Humidity Power supply Power over Ethernet (PoE) Status indicators PECIFICATIONS Description...
  • Page 89 Table 15 WX1200 Mechanical and Compliance Specifications (continued) Specification Description Wired network ports Six RJ-45 ports for 10/100BASE-T Ethernet and optional Power over Ethernet (PoE) Two RJ-45 ports for 10/100BASE-T Ethernet uplinks (without PoE) Safety and electromagnetic FCC PART 15, UL 60950 compliance ICES PART 15, CSA 22.2 NO.
  • Page 90 A: WX T PPENDIX ECHNICAL PECIFICATIONS...
  • Page 91: Bwx Troubleshooting

    WX T Table 16 contains remedies for some common problems that can occur during basic installation and setup of a WX switch. Table 16 WX Setup Problems and Remedies Symptom 3Com Wireless Switch Manager or a web browser (if you are using Web View) warns that the WX switch’s...
  • Page 92 1 Type the display aaa failing authentication or might not be authorized for a VLAN. 2 Check the authorization rules If the client and switch 1 Type the display vlan configurations are correct, a VLAN might be disconnected. A 2 If a VLAN is disconnected...
  • Page 93 Configuration The configuration changes information were not saved. disappears after a software reload. Mgmt LED is quickly The WX switch was unable blinking amber. to load the system image file. CLI stops at boot prompt (boot>). Remedy 1 Retype the commands for the missing configuration information.
  • Page 94 B: WX T PPENDIX ROUBLESHOOTING...
  • Page 95: Warning Conventions

    AFETY The following warning conventions and warnings apply to this manual. Warning Conventions NFORMATION This situation or condition can cause injury. Deze situatie of omstandigheid kan letsel veroorzaken. Diese Situation oder dieser Zustand kann zu Verletzungen führen. Cette situation ou cette condition peuvent provoquer des blessures.
  • Page 96: C Safety Information

    C: S PPENDIX AFETY NFORMATION Qualified Service Personnel Warning Radiation. This situation or condition can cause injury due to improper handling of fiber-optic equipment. Straling. Deze situatie of omstandigheid kan letsel veroorzaken door onjuist gebruik van glasvezelapparatuur. Strahlung. Diese Situation oder dieser Zustand kann durch falschen Umgang mit glasfaserbasierten Geräten zu Verletzungen führen.
  • Page 97: Laser Warning

    Laser Warning The gigabit Ethernet fiber-optic interfaces use Class 1 lasers. To reduce the risk of eye injury, do not stare into the interface or otherwise direct the laser beam into your eye. De gigabit Ethernet glasvezel interfaces gebruiken Klasse 1 lasers.
  • Page 98: Earth Ground Warning

    AFETY NFORMATION Earth Ground Warning Earth grounding is required for a WX switch installed in a rack. If you are relying on the rack to provide ground, the rack itself must be grounded with a ground strap to the earth ground. Metal screws attaching the switch to the rack provide ground attachment to the rack.
  • Page 99 Rack Installation Warnings 3Com recommends that you ask someone to assist you with the remaining steps. If you accidentally drop the WX switch, you can be injured and the switch can be damaged. 3Com adviseert dat u bij het uitvoeren van de resterende stappen iemand ter assistentie vraagt.
  • Page 100: Overcurrent Warning

    120 VAC, 15A U.S. (240 VAC, 10 A international) is used on the phase conductors. De WX switch is afhankelijk van de in het gebouw geïnstalleerde beveiliging tegen overstroom. Op de fase-aders dient een zekering of circuitonderbreker te worden gebruikt van maximaal 240 V~, 10 A.
  • Page 101: Register Your Product

    More information on 3Com maintenance and Professional Services is available at http://www.3com.com/ Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area. Troubleshoot You will find support tools posted on the 3Com web site at Online http://www.3com.com/...
  • Page 102: Access Software Downloads

    When you contact 3Com for assistance, please have the following information ready: To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense.
  • Page 103: Contact Us

    Pakistan +61 2 9937 5083 You can also obtain support in this region using the following e-mail: apr_technical_support@3com.com Or request a repair authorization number (RMA) by fax using this number: Europe, Middle East, and Africa Telephone Technical Support and Repair...
  • Page 104 BTAINING UPPORT FOR YOUR Country Telephone Number Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM Aruba 1 800 998 2112 Bahamas 1 800 998 2112 Barbados 1 800 998 2112 Belize...
  • Page 105 See MAP (Managed Access Point) attributes, RADIUS 78 authentication failure, troubleshooting 92 protocols, pass-through 80 protocols, PEAP-MS-CHAP-V2 83 users, offload 82 users, pass-through 78 WX switch 47 booting 28 cables network 22 serial console 21 certificates displaying, administration 52 displaying, user 55...
  • Page 106 NDEX fans 21 flash card slot 13 GBICs (gigabit interface converters) 14 LEDs 14 gigabit interface converters. See GBICs hardware features 12 installation 19 inventory 19 installation equipment rack 25 requirements 20 requirements, MAP connections 23 requirements, tools 24 tabletop 28 troubleshooting 91 warnings, earth grounding 24 warnings, gigabit Ethernet fiber 21...
  • Page 107 SSIDs (service set identifiers) assigning 69 starting the system 28 static routes, configuring 44 status LEDs. See LEDs status lights. See LEDs switch. See WX switch system configuration missing, troubleshooting 93 saving 84 system defaults, displaying 84 system image file, incomplete load,...
  • Page 108 NDEX troubleshooting 91 WX1200 11 WX4400 11...

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