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Protection against listening in and recording
The MiVoice Office 400 communication solution comprises features which allow calls to be monitored or
recorded without the call parties noticing. Inform your customers that these features can only be used in
compliance with national data protection provisions.
Unencrypted phone calls made on the IP network can be recorded and played back by anyone with the
right resources:
•
Use encrypted voice transmission (Secure VoIP) whenever possible.
•
For WAN links used for transmitting calls from IP or SIP phones, use as a matter of preference either
the customer's own dedicated leased lines or with VPN encrypted connection paths.
About this document
This document contains information on the expansion stages, system capacity, installation, configuration,
running and maintenance as well as the technical data of the MiVoice Office 400 communication servers.
The system functions and features, the DECT planning and the possibilities for networking several
systems into a private network (PISN) or a Mitel Advanced Intelligent Network (AIN) are not part of this
Manual; they are described in separate documents.
The expansion possibilities for the Mitel SMBC communication server include an FMC Controller for inte-
grating mobile/external phones, an open interface for application developers and a multitude of expansion
cards and modules.
: In this document, it is presumed, that the Mitel SMB Controller is loaded with a MiVoice Office 400
NOTE
application software. This assumption is always valid, even the expression Mitel SMB Controller, SMBC
or communication server is used.
The document is intended for planners, installers and system managers of phone equipment. Basic
knowledge of phones, especially ISDN and IP technology, is required to understand the content.
The system manual is available in Acrobat Reader format and can be printed out if necessary. Navigation
in PDF format is based on the bookmarks, table of contents, cross references and index. All these navi-
gation aids are linked, i.e. a mouse click takes you directly to the corresponding places in the Manual. We
have also ensured that the page numbering in the PDF navigation corresponds to the page numbering of
the Manual, making it much easier to jump to a particular page.
Referenced menu entries and parameters appearing on terminal displays or on the user interfaces of the
configuration tools are highlighted in italics and in colour for a clearer orientation.
Document information
•
Document number: syd-0580 syd-0585 syd-0590 syd-0657
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Document version: 2.1
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Valid as of / based on: R6.3 / R6.3
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© 04.2021 Mitel Schweiz AG
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In PDF viewer, click on this link to download the latest version of this document:
https://www.mitel.com/document-center/business-phone-systems/mivoice-office-400/mivoice-
office-400
General Considerations
Special symbols for additional information and document references.
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